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Fairfield Inn & Suites by Marriott Winston-Salem Hanes Mall

2.5 star property
Suburban hotel with free breakfast and a fitness center

Choose dates to view prices

Photo gallery for Fairfield Inn & Suites by Marriott Winston-Salem Hanes Mall

Outdoor pool
Property amenity
Exterior
Premium bedding, in-room safe, desk, iron/ironing board
Lobby

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Parking available
  • Pool
  • Pet friendly
  • Gym
  • Laundry

Explore the area

View in a map
1680 Westbrook Plaza Dr, Winston-Salem, NC, 27103
  • Place, Hanes Mall
    ‪5 min walk‬
  • Place, Novant Health Medical Park Hospital
    ‪19 min walk‬
  • Place, Novant Health Forsyth Medical Center
    ‪20 min walk‬
  • Airport, Greensboro, NC (GSO-Piedmont Triad Intl.)
    ‪27 min drive‬

Room options

View all photos for Suite, 1 Bedroom

55-inch Smart TV with cable channels, Netflix, streaming services

Suite, 1 Bedroom

9.0 out of 10
Wonderful
(4 reviews)
  • 691 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, 2 Queen Beds

Premium bedding, in-room safe, desk, iron/ironing board

Room, 2 Queen Beds

9.0 out of 10
Wonderful
(25 reviews)
  • 316 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed with Sofa bed

Premium bedding, in-room safe, desk, iron/ironing board

Room, 1 King Bed with Sofa bed

9.4 out of 10
Exceptional
(30 reviews)
  • 304 sq ft
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, 2 Queen Beds (Mobility Accessible, Roll-In Shower)

Shower, free toiletries, hair dryer, towels

Room, 2 Queen Beds (Mobility Accessible, Roll-In Shower)

10.0 out of 10
Exceptional
(3 reviews)
  • 316 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed with Sofa bed (Mobility/Hearing Accessible, Tub)

Room, 1 King Bed with Sofa bed (Mobility/Hearing Accessible, Tub) | Bathroom | Shower, free toiletries, hair dryer, towels

Room, 1 King Bed with Sofa bed (Mobility/Hearing Accessible, Tub)

10.0 out of 10
Exceptional
(1 review)
  • 303 sq ft
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, 1 King Bed with Sofa bed (Hearing Accessible)

Premium bedding, in-room safe, desk, iron/ironing board

Room, 1 King Bed with Sofa bed (Hearing Accessible)

10.0 out of 10
Exceptional
(2 reviews)
  • 303 sq ft
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, 1 Bedroom (Hearing Accessible)

55-inch Smart TV with cable channels, Netflix, streaming services

Suite, 1 Bedroom (Hearing Accessible)

  • 691 sq ft
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, 1 King Bed with Sofa bed (Mobility/Hearing Access, Roll-in Shwr)

Shower, free toiletries, hair dryer, towels

Room, 1 King Bed with Sofa bed (Mobility/Hearing Access, Roll-in Shwr)

8.0 out of 10
Very good
(1 review)
  • 303 sq ft
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

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Lobby

Springhill Suites by Marriott Winston-Salem Hanes Mall

Winston-Salem
  • Pool
  • Breakfast included
  • Pet friendly
  • Parking included
9.0 out of 10, Wonderful, 1,004 reviews
$101 nightly
The price is $114
Dec 7 - Dec 8
Total with taxes and fees
Springhill Suites by Marriott Winston-Salem Hanes Mall

About the neighborhood

Winston-Salem

Fairfield Inn & Suites by Marriott Winston-Salem Hanes Mall places you within a 10-minute stroll of Hanes Mall and Adventure Landing Winston-Salem. This hotel has 127 rooms and welcomes guests with conveniences like free breakfast, an outdoor pool, and free in-room WiFi.

What's nearby

  • Hanes Mall - 5 min walk - 0.3 miles
  • Adventure Landing Winston-Salem - 6 min walk - 0.4 miles
  • Wilkes Regional - 16 min walk - 0.9 miles
  • Novant Health Medical Park Hospital - 19 min walk - 1.1 miles
  • Novant Health Forsyth Medical Center - 20 min walk - 1.1 miles

Getting around

  • High Point Station - 26 min drive
  • Piedmont Triad Intl. Airport (GSO) - 32 min drive

Restaurants

  • ‪Chick-fil-A - ‬14 min walk
  • ‪Texas Roadhouse - ‬9 min walk
  • ‪The Cookie House - ‬11 min walk
  • ‪Golden Corral - ‬8 min walk
  • ‪Olive Garden - ‬7 min walk

About this property

Fairfield Inn & Suites by Marriott Winston-Salem Hanes Mall

Suburban hotel with free breakfast and a fitness center
At Fairfield Inn & Suites by Marriott Winston-Salem Hanes Mall, guests enjoy an outdoor pool, a gym, and free WiFi in public areas. Onsite parking is available for a fee. The front desk is staffed 24/7 to help with dry cleaning/laundry, securing valuables, and luggage storage. Additional amenities include coffee/tea in a common area, a meeting room, and express check-in.
Guests can expect 55-inch Smart TVs with cable channels and Netflix, along with free WiFi and wired Internet. Beds sport premium bedding and bathrooms offer hair dryers and free toiletries. Refrigerators, microwaves, and coffee makers are other standard amenities. Housekeeping is available on request.
Recreational amenities at the hotel include an outdoor pool and a fitness center.

Similar properties

Lobby
Springhill Suites by Marriott Winston-Salem Hanes Mall
  • Pool
  • Breakfast included
  • Pet friendly
  • Parking included
9.0 out of 10, Wonderful, 1,004 reviews
$101 nightly
The price is $114
Dec 7 - Dec 8
Total with taxes and fees
Springhill Suites by Marriott Winston-Salem Hanes Mall

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Electric car charging station on site
  • Uncovered self parking on site (surcharge)
  • RV/bus/truck parking (surcharge) on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free buffet breakfast available daily 6:00 AM to 10:00 AM
  • Coffee and tea in common areas

Things to do

  • Gym
  • Outdoor pool

Family friendly

  • In-room crib
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool
  • Pool gate

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • Meeting room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 2 accessible parking spaces
  • Assistive listening devices
  • Braille/raised signage
  • Elevator (42 inch wide door)
  • Lever door handles
  • Pool hoist on site
  • Stair-free path to entrance
  • Thin carpet in room
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk (36 inches high)
  • Wheelchair-accessible van parking

More

  • 5 floors
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Comprehensive recycling policy
  • No plastic coffee stirrers
  • No plastic drinking straws
  • Smoking not allowed
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Free crib
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • 55-inch smart TV with premium cable channels
  • Netflix
  • Streaming services

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Desk chair
  • Energy-saving switches in guestrooms
  • Free local calls
  • Iron/ironing board
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 3 AM
Contactless check-in available
Express check-in available
Minimum check-in age: 21

Check-out

Check-out before noon
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Renovations and closures

The following facilities are closed seasonally each year. They will be closed from September 22 to May 17:
  • Swimming pool

Access methods

Staffed front desk

Pets

  • This property welcomes pets for USD 75 per accommodation (varies based on length of stay)
  • Dogs and cats only
  • 2 total (50 lbs is the maximum weight per pet)
  • Service animals exempt from fees

Children and extra beds

  • Free cribs/infant beds are available

Property payment types

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Pet fee: USD 75 per accommodation (varies based on length of stay)
  • Service animals are exempt from fees

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Long-term renters welcome
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a first aid kit, and window guards
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
  • Check-in: 3 PM
  • Check-out: noon
  • Minimum check-in age: 21
The front desk is open 24 hours a day, and checking in and out are easy with express services. Driving? For a fee, this property offers self parking, along with RV, bus, and truck parking. There's also a car charging station.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards and debit cards. Cash is not accepted. 
  • Onsite safety features include a carbon monoxide detector, a fire extinguisher, a smoke detector, a first aid kit, and window guards.
  • This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott).

Additional information about polices, regulations, and more:

  • Long-term renters welcome.
  • Connecting or adjoining rooms can be requested, but all rooms are subject to availability. Contact the property using the phone number on your booking confirmation.
  • No rollaway or extra beds are available.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Fairfield Inn Marriott Hanes Hotel Winston-Salem Mall
Fairfield Inn Marriott Winston-Salem Hanes Mall
Fairfield Inn Marriott Winston-Salem Hanes Mall Hotel
Fairfield Inn Marriott Hanes Mall Hotel
Fairfield Inn Marriott Winston-Salem Hanes Mall Hotel
Fairfield Inn Marriott Winston-Salem Hanes Mall
Fairfield Inn Suites by Marriott Winston Salem Hanes Mall
Fairfield Inn Marriott Hanes Mall Hotel
Fairfield Inn Marriott Hanes Mall
Fairfield Inn Suites by Marriott Winston Salem Hanes Mall
Fairfield Marriott Hanes Mall

Frequently asked questions

Is free cancellation available at Fairfield Inn & Suites by Marriott Winston-Salem Hanes Mall?

Fairfield Inn & Suites by Marriott Winston-Salem Hanes Mall offers free cancellation on certain room rates. If you'd like to learn more, take a look at the cancellation policy on our site.

How much does it cost to stay at Fairfield Inn & Suites by Marriott Winston-Salem Hanes Mall?

As of Nov 26, 2025, prices found for a 1-night stay for 2 adults at Fairfield Inn & Suites by Marriott Winston-Salem Hanes Mall on Dec 22, 2025 start from $109.65, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What's there to see within easy reach of Fairfield Inn & Suites by Marriott Winston-Salem Hanes Mall?

This hotel in Winston-Salem is within a 10-minute walk of Hanes Mall and Adventure Landing Winston-Salem. You'll also find Truist Stadium and Bowlero Winston-Salem within a short drive.

Is parking available on site at Fairfield Inn & Suites by Marriott Winston-Salem Hanes Mall?

Yes, uncovered parking is offered for USD 0 per day. Accessible parking and electric car charging are also available for guests.

Does Fairfield Inn & Suites by Marriott Winston-Salem Hanes Mall feature a casino?

No, Fairfield Inn & Suites by Marriott Winston-Salem Hanes Mall doesn't have a casino.

Will I find an indoor pool at Fairfield Inn & Suites by Marriott Winston-Salem Hanes Mall?

No, this hotel doesn't have an indoor pool; however, there is an outdoor pool.

Is Fairfield Inn & Suites by Marriott Winston-Salem Hanes Mall good for couples?

Amenities that appeal to couples at this hotel include premium bedding, Netflix, and free Internet access.

Are there hot tubs at Fairfield Inn & Suites by Marriott Winston-Salem Hanes Mall?

No, there isn't a spa tub at this hotel.

Does Fairfield Inn & Suites by Marriott Winston-Salem Hanes Mall have a restaurant that serves breakfast?

Fairfield Inn & Suites by Marriott Winston-Salem Hanes Mall offers free buffet breakfast each morning though there is no restaurant.

Will Fairfield Inn & Suites by Marriott Winston-Salem Hanes Mall allow pets to stay for free?

Although they can't stay for free, cats and dogs are welcome at Fairfield Inn & Suites by Marriott Winston-Salem Hanes Mall for a fee of USD 75 per accommodation, per stay.

Does Fairfield Inn & Suites by Marriott Winston-Salem Hanes Mall have connecting rooms?

Yes, this hotel has connecting guestrooms you can book for your group event or vacation.

How far is the airport from Fairfield Inn & Suites by Marriott Winston-Salem Hanes Mall?

The closest major airport to Fairfield Inn & Suites by Marriott Winston-Salem Hanes Mall is Winston-Salem, NC (INT-Smith Reynolds), which is 9 mi away (13 minutes by car). Another top airport is Piedmont Triad Intl. Airport (GSO), which is located 27.8 mi away (32-minute drive).

Can I book a room with a balcony at Fairfield Inn & Suites by Marriott Winston-Salem Hanes Mall?

No, at Fairfield Inn & Suites by Marriott Winston-Salem Hanes Mall, there aren't any guestrooms that list a balcony.

Reviews

Fairfield Inn & Suites by Marriott Winston-Salem Hanes Mall Reviews

9.0

Wonderful

9.4/10

Cleanliness

9.4/10

Staff & service

8.8/10

Amenities

9.0/10

Property conditions & facilities

9.0/10

Eco-friendliness
Rating 10 - Excellent. 422 out of 661 reviews
Rating 8 - Good. 164 out of 661 reviews
Rating 6 - Okay. 48 out of 661 reviews
Rating 4 - Poor. 19 out of 661 reviews
Rating 2 - Terrible. 8 out of 661 reviews

Reviews

4/10 Poor

Kelly

Liked: Staff & service, amenities
Disliked: Cleanliness
Good value, kind reception staff. Room condition was disappointing. Broken / torn desk chair, stained carpet, and then there is The Hair on the towel. Yes, that one. Gross. Basic breakfast, no gluten free bread options. One restaurant next door but otherwise unwalkable for anything else.
Stayed 3 nights in Aug 2025

10/10 Excellent

Randy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff at the front desk were wonderful. They were so friendly.
Stayed 2 nights in Aug 2025

10/10 Excellent

Bryan

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2025

8/10 Good

Janette

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Aug 2025

10/10 Excellent

Patricia

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
The staff was exceptional. Capable and friendly.
Stayed 1 night in Aug 2025

10/10 Excellent

Christopher

Stayed 1 night in Aug 2025

8/10 Good

Elsbeth

Stayed 3 nights in May 2025

8/10 Good

Arunthathi

Stayed 2 nights in Aug 2025

10/10 Excellent

Arunthathi

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
good
Stayed 1 night in Aug 2025

10/10 Excellent

Roger

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The entire staff with whom we had contact were exceptional in their kindness, sense of humor, and willingness to be helpful.
Stayed 1 night in Jun 2025

8/10 Good

Maria

Liked: Cleanliness, staff & service, property conditions & facilities
Great hospitality
Stayed 2 nights in May 2025

10/10 Excellent

CLYDE

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was very neat and clean and everything worked. All of the staff were friendly and efficient. The food options were all as good as institutional food can be. Shopping and restaurants were conveniently located. Even the guests were all friendly…pleasant experience all around.
Stayed 3 nights in Jul 2025

10/10 Excellent

Phil

Stayed 1 night in Jul 2025

4/10 Poor

Steven

Disliked: Staff & service, property conditions & facilities
Stayed 1 night in Aug 2025

10/10 Excellent

Mario

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

6/10 Okay

Joyce

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Apr 2025

10/10 Excellent

Wendi

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

10/10 Excellent

Kaitlin

Traveled with family
Liked: Amenities
Breakfast was good. Breakfast attendant was great and helpful with our 9 month old. Pool and pool area were clean and barely used!
Stayed 4 nights in Jul 2025

10/10 Excellent

Dennis

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities

New mattress please

Mattress on bed was uncomfortable and I had to sleep sideways in the bed. There were 2 large divots where others had slept and the mattress was not comfortable.
Stayed 1 night in Jul 2025

10/10 Excellent

Michael

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great hotel!

Excellent experience! Staff was wonderful! Excellent service!
Stayed 5 nights in Jul 2025

8/10 Good

Michael

Business traveler
Liked: Cleanliness, staff & service, room comfort
acceptable accommodations
Stayed 5 nights in Jul 2025

8/10 Good

Melissa

Liked: Property conditions & facilities
Na
Stayed 1 night in Jul 2025

8/10 Good

Deborah

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great staff!

Great checkin experience. Tanya R. was excellent and was so welcoming!
Stayed 1 night in Jul 2025

10/10 Excellent

Herbert

Traveled with family and small children, Traveled with partner, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were absolutely wonderful. We came in with three families arriving there the 3rd of July with a same day reservation, and they they got all of us on the same floor next to each other. We weren’t from the area so we asked where could we see the fireworks, and without hesitation they gave us a list of places, and times plus their own little recommendations. The property was being cleaned all day long. Breakfast was also perfect. And the location you cannot beat. Will recommend and book again.
Stayed 3 nights in Jul 2025

10/10 Excellent

Brian

Stayed 2 nights in Jul 2025

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