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Fairfield Inn & Suites by Marriott Winston-Salem Hanes Mall

3.0 star property

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Photo gallery for Fairfield Inn & Suites by Marriott Winston-Salem Hanes Mall

A spacious hotel lobby with a high ceiling, a central seating area with a sofa and chairs, a dining table, and a kitchen area in the background.
Lobby
A hotel room with two beds, a TV, a desk, and a window with curtains.
Fitness facility
A modern bathroom with a white toilet, a black sink, and a mirror above the sink. There are two towel racks with white towels on them.

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Pool
  • Pet friendly
  • Free WiFi
  • Air conditioning
  • Gym

Explore the area

View in a map
1680 Westbrook Plaza Dr, Winston-Salem, NC, 27103
  • Place, Adventure Landing Winston-Salem
    ‪8 min walk‬
  • Place, Hanes Mall
    ‪8 min walk‬
  • Place, Wake Forest University
    ‪11 min drive‬
  • Airport, Winston-Salem, NC (INT-Smith Reynolds)
    ‪13 min drive‬

Room options

View all photos for Room, 1 King Bed with Sofa bed

Premium bedding, in-room safe, desk, iron/ironing board

Room, 1 King Bed with Sofa bed

7.0 out of 10
Good
(2 reviews)
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed
  • Free WiFi

View all photos for Room, 1 King Bed

A hotel room with a bed, desk, chair, TV, and a window with curtains.

Room, 1 King Bed

  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free WiFi

View all photos for Room, 1 King Bed, Accessible Bathtub (Hearing Accessible)

A hotel room with a bed, desk, chair, TV, and a window with curtains.

Room, 1 King Bed, Accessible Bathtub (Hearing Accessible)

  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free WiFi

View all photos for Room, 1 King Bed with Sofa bed, Hearing Accessible

Premium bedding, in-room safe, desk, iron/ironing board

Room, 1 King Bed with Sofa bed, Hearing Accessible

  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed
  • Free WiFi

View all photos for Room, 2 Queen Beds

Premium bedding, in-room safe, desk, iron/ironing board

Room, 2 Queen Beds

9.0 out of 10
Wonderful
(2 reviews)
  • 1 bedroom
  • Sleeps 5
  • 2 Queen Beds
  • Free WiFi

View all photos for Room, 2 Queen Beds, Hearing Accessible

Premium bedding, in-room safe, desk, iron/ironing board

Room, 2 Queen Beds, Hearing Accessible

8.0 out of 10
Very good
(1 review)
  • 1 bedroom
  • Sleeps 5
  • 2 Queen Beds
  • Free WiFi

View all photos for Suite, 1 King Bed with Sofa bed

55-inch Smart TV with cable channels, Netflix, streaming services

Suite, 1 King Bed with Sofa bed

  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed
  • Free WiFi

View all photos for Suite, 1 King Bed with Sofa bed, Accessible Bathtub (Hearing Accessible)

A hotel room with a sofa, a small table, a lamp, a kitchenette, and a TV.

Suite, 1 King Bed with Sofa bed, Accessible Bathtub (Hearing Accessible)

  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed
  • Free WiFi

View all photos for Room, 1 King Bed, Hearing Accessible (Roll-in Shower)

A hotel room with a bed, desk, chair, TV, and a window with curtains.

Room, 1 King Bed, Hearing Accessible (Roll-in Shower)

  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free WiFi

View all photos for Room, Multiple Beds, Hearing Accessible (Roll-in Shower)

A hotel room with a kitchenette, a sofa, a chair, a flat-screen TV, and a door leading to another room.

Room, Multiple Beds, Hearing Accessible (Roll-in Shower)

8.0 out of 10
Very good
(1 review)
  • 1 bedroom
  • Sleeps 6
  • 2 Queen Beds and 1 Double Sofa Bed
  • Free WiFi

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Lobby

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Total with taxes and fees
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About the neighborhood

Winston-Salem

Fairfield Inn & Suites by Marriott Winston-Salem Hanes Mall places you within a 10-minute stroll of Hanes Mall and Adventure Landing Winston-Salem. This 3-star hotel has 127 guestrooms and offers conveniences like free breakfast, free in-room WiFi, and a gym.

What's nearby

  • Adventure Landing Winston-Salem - 8 min walk - 0.4 miles
  • Hanes Mall - 8 min walk - 0.4 miles
  • Truist Stadium - 6 min drive - 4.8 miles
  • Benton Convention Center - 8 min drive - 5.2 miles
  • Wake Forest University - 11 min drive - 6.0 miles

Getting around

  • High Point Station - 26 min drive
  • Piedmont Triad Intl. Airport (GSO) - 32 min drive

Restaurants

  • ‪McDonald's - ‬19 min walk
  • ‪Chick-fil-A - ‬14 min walk
  • ‪Texas Roadhouse - ‬9 min walk
  • ‪Golden Corral - ‬9 min walk
  • ‪The Cookie House - ‬11 min walk

About this property

Fairfield Inn & Suites by Marriott Winston-Salem Hanes Mall

Renovated in 2025, Fairfield Inn & Suites by Marriott Winston-Salem Hanes Mall offers a gym, free WiFi in public areas, and a business center. You'll find RV, bus, and truck parking. The 24-hour front desk has staff standing by to help with securing valuables and dry cleaning/laundry. Additional amenities include a seasonal outdoor pool, coffee/tea in a common area, and a meeting room.
55-inch Smart TVs come with cable channels and Netflix, and guests can stay connected with free WiFi. Beds sport premium bedding and bathrooms offer hair dryers and free toiletries. Refrigerators, microwaves, and coffee makers are other standard amenities.
Recreational amenities at the hotel include a fitness center and a seasonal outdoor pool.

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  • Pet friendly
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Total with taxes and fees
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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 50+ Mbps
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • RV/bus/truck parking (surcharge) on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free buffet breakfast available daily 6:00 AM to 10:00 AM
  • Coffee and tea in common areas

Things to do

  • Gym
  • Seasonal outdoor pool

Family friendly

  • In-room crib
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Pool gate
  • Seasonal outdoor pool

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • Business center
  • Meeting room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 4 accessible parking spaces
  • Accessible bathtub
  • Assistive listening devices
  • Braille/raised signage
  • Elevator (42 inch wide door)
  • Fixed shower seat
  • Grab bar in bathtub
  • Handrails in stairways (43 inches high)
  • Lever door handles
  • Pool hoist on site
  • Stair-free path to entrance
  • Thin carpet in room
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk (36 inches high)
  • Wheelchair-accessible van parking

More

  • 5 floors
  • Banquet hall
  • Comprehensive food waste policy
  • Double-glazed windows
  • No plastic coffee stirrers
  • No plastic drinking straws
  • Non-plastic coffee stirrers available
  • Renovated entire property - May 2025
  • Smoking not allowed
  • Some LED lighting used
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Free crib
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Towels provided

Entertainment

  • 55-inch smart TV with premium cable channels
  • Netflix
  • Streaming services

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Bulk dispensers for toiletries
  • Connecting rooms available
  • Desk
  • Desk chair
  • Eco-friendly toiletries
  • Free local calls
  • Iron/ironing board
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 3 AM
Contactless check-in available
Express check-in available
Minimum check-in age: 21

Check-out

Check-out before noon
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Renovations and closures

The following facilities are closed seasonally each year. They will be closed from September 22 to May 17:
  • Swimming pool

Access methods

Staffed front desk

Pets

  • This property welcomes pets for USD 75 per accommodation (varies based on length of stay)
  • Dogs and cats only
  • 2 total (50 lbs is the maximum weight per pet)
  • Service animals exempt from fees

Children and extra beds

  • Free cribs/infant beds are available

Property payment types

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Pet fee: USD 75 per accommodation (varies based on length of stay)
  • Service animals are exempt from fees

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Long-term renters welcome
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a first aid kit, and window guards
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
  • Check-in: 3 PM
  • Check-out: noon
  • Minimum check-in age: 21
The front desk is open 24 hours a day, and checking in and out are easy with express services. Driving? For a fee, this property offers RV, bus, and truck parking, along with a car charging station.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards and debit cards. Cash is not accepted. 
  • Onsite safety features include a carbon monoxide detector, a fire extinguisher, a smoke detector, a first aid kit, and window guards.
  • This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott).

Additional information about polices, regulations, and more:

  • The seasonal pool is open from May 24 to September 07.
  • Long-term renters welcome.
  • Connecting or adjoining rooms can be requested, but all rooms are subject to availability. Contact the property using the phone number on your booking confirmation.
  • No rollaway or extra beds are available.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Fairfield Inn Marriott Hanes Hotel Winston-Salem Mall
Fairfield Inn Marriott Winston-Salem Hanes Mall
Fairfield Inn Marriott Winston-Salem Hanes Mall Hotel
Fairfield Inn Marriott Hanes Mall Hotel
Fairfield Inn Marriott Winston-Salem Hanes Mall Hotel
Fairfield Inn Marriott Winston-Salem Hanes Mall
Fairfield Inn Suites by Marriott Winston Salem Hanes Mall
Fairfield Inn Marriott Hanes Mall Hotel
Fairfield Inn Marriott Hanes Mall
Fairfield Inn Suites by Marriott Winston Salem Hanes Mall
Fairfield Marriott Hanes Mall

Frequently asked questions

Is free cancellation available at Fairfield Inn & Suites by Marriott Winston-Salem Hanes Mall?

Fairfield Inn & Suites by Marriott Winston-Salem Hanes Mall offers free cancellation on certain room rates. If you'd like to learn more, take a look at the cancellation policy on our site.

How much does it cost to stay at Fairfield Inn & Suites by Marriott Winston-Salem Hanes Mall?

As of Jul 13, 2026, prices found for a 1-night stay for 2 adults at Fairfield Inn & Suites by Marriott Winston-Salem Hanes Mall on Jul 20, 2026 start from $114, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What's there to see within easy reach of Fairfield Inn & Suites by Marriott Winston-Salem Hanes Mall?

This hotel in Winston-Salem is within a 10-minute walk of Hanes Mall and Adventure Landing Winston-Salem. You'll also find Truist Stadium and Theatre Alliance within a short drive.

Will I be able to park at Fairfield Inn & Suites by Marriott Winston-Salem Hanes Mall?

Yes, there is an electric car charging station, wheelchair-accessible van parking, and RV/bus/truck parking available.

Does Fairfield Inn & Suites by Marriott Winston-Salem Hanes Mall feature a casino?

No, Fairfield Inn & Suites by Marriott Winston-Salem Hanes Mall doesn't have a casino.

Will I find an indoor pool at Fairfield Inn & Suites by Marriott Winston-Salem Hanes Mall?

No, this hotel doesn't have an indoor pool; however, there is an outdoor pool. The seasonal pool will be open from May 24 until September 07.

What amenities will couples enjoy at Fairfield Inn & Suites by Marriott Winston-Salem Hanes Mall?

Couples staying at this hotel will appreciate amenities like premium bedding and Netflix as well as a seasonal outdoor pool.

Does Fairfield Inn & Suites by Marriott Winston-Salem Hanes Mall have a hot tub?

No, this hotel doesn't have a spa tub.

Does Fairfield Inn & Suites by Marriott Winston-Salem Hanes Mall have a restaurant that serves breakfast?

Fairfield Inn & Suites by Marriott Winston-Salem Hanes Mall offers free buffet breakfast each morning though there is no restaurant.

Will Fairfield Inn & Suites by Marriott Winston-Salem Hanes Mall allow pets to stay for free?

Although they can't stay for free, cats and dogs are welcome at Fairfield Inn & Suites by Marriott Winston-Salem Hanes Mall for a fee of USD 75 per accommodation, per stay.

Does Fairfield Inn & Suites by Marriott Winston-Salem Hanes Mall have connecting rooms available?

Yes, this hotel has connecting rooms you can book for your group event or vacation.

How far is the airport from Fairfield Inn & Suites by Marriott Winston-Salem Hanes Mall?

The closest major airport to Fairfield Inn & Suites by Marriott Winston-Salem Hanes Mall is Winston-Salem, NC (INT-Smith Reynolds), which is 9 mi away (13 minutes by car). Another top airport is Piedmont Triad Intl. Airport (GSO), which is located 27.8 mi away (32-minute drive).

Can I book a room with a balcony at Fairfield Inn & Suites by Marriott Winston-Salem Hanes Mall?

No, you won't find guestrooms with balconies at Fairfield Inn & Suites by Marriott Winston-Salem Hanes Mall.

Fairfield Inn & Suites by Marriott Winston-Salem Hanes Mall Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 467 out of 726 reviews
Rating 8 - Good. 174 out of 726 reviews
Rating 6 - Okay. 55 out of 726 reviews
Rating 4 - Poor. 21 out of 726 reviews
Rating 2 - Terrible. 9 out of 726 reviews

9.4/10

Cleanliness

9.4/10

Staff & service

8.8/10

Amenities

9.0/10

Property conditions & facilities

Reviews

Verified

10/10 Excellent

Walter

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay!
Stayed 1 night in Mar 2026
Verified

10/10 Excellent

Beth

Liked: Cleanliness, amenities, property conditions & facilities
Pleasant stay
Stayed 1 night in Feb 2026
Verified

10/10 Excellent

Olivia

Liked: Cleanliness, staff & service, amenities
Rooms were clean and nice. Room had a coffee pot, mini microwave and mini fridge which was a nice surprise. Breakfast was good and lobby area was very nice and clean. Staff was very nice.
Stayed 1 night in Apr 2026
Verified

10/10 Excellent

Derek

Liked: Cleanliness, staff & service, property conditions & facilities
Overall, good and clean facility Stafford, friendly plenty of shops nearby will recommend
Stayed 2 nights in Mar 2026
Verified

6/10 Okay

David

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good things - room and bathroom were nice. Bad things - Below average breakfast, mattress was very lumpy - seemed old and worn out.
Stayed 1 night in Apr 2026
Verified

10/10 Excellent

Liz

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel.
Stayed 2 nights in Oct 2025
Verified

10/10 Excellent

Virginia

Liked: Cleanliness, staff & service, amenities
Employees had great customer service attitudes, happy with our stay both service and location. Restaurants within walking distance.
Stayed 1 night in Jan 2026
Verified

10/10 Excellent

Tara

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very clean, staff was excellent
Stayed 1 night in Dec 2025
Verified

10/10 Excellent

Kelley

Liked: Cleanliness, amenities, property conditions & facilities
The room was perfect and clean and the staff was very welcoming and friendly!
Stayed 2 nights in Nov 2025
Verified

10/10 Excellent

Sarah

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very convenient and clean location. Friendly front desk staff. Loved the Christmas holiday decorations.
Stayed 2 nights in Dec 2025
Verified

10/10 Excellent

Cardella

Liked: Cleanliness, staff & service, property conditions & facilities
Friendly staff and clean room
Stayed 2 nights in Nov 2025
Verified

10/10 Excellent

Denise

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Loved our stay! Thank you!
Stayed 2 nights in Oct 2025
Verified

10/10 Excellent

Craig

Liked: Cleanliness, staff & service, amenities
The room was clean & spacious.
Stayed 2 nights in Sep 2025
Verified

8/10 Good

Maria

Liked: Cleanliness, staff & service, property conditions & facilities
Great hospitality
Stayed 2 nights in May 2025
Verified

10/10 Excellent

David

Everything is great.
Stayed 1 night in Dec 2025
Verified

10/10 Excellent

Susan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We were very pleased with the Fairfield. Rooms were very nice, breakfast was good and front desk staff was very friendly. Would definitely stay again.
Stayed 2 nights in Jun 2025
Verified

10/10 Excellent

Gary

Liked: Cleanliness, amenities, property conditions & facilities
Great
Stayed 1 night in Dec 2025
Verified

10/10 Excellent

Nancy

Liked: Amenities, property conditions & facilities
Staff was friendly- especially Jeanette in the dining room! Beds are super comfy with lots of pillow options. Bathrooms are well appointed and clean.
Stayed 5 nights in Sep 2025
Verified

10/10 Excellent

Randy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff at the front desk were wonderful. They were so friendly.
Stayed 2 nights in Aug 2025
Verified

10/10 Excellent

Al

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel and great staff.
Stayed 1 night in Jan 2023
Verified

10/10 Excellent

Miguel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was really comfortable and relaxing.
Stayed 2 nights in Jun 2025
Verified

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great hotel!

Excellent experience! Staff was wonderful! Excellent service!
Stayed 5 nights in Jul 2025
Verified

10/10 Excellent

Ricardo

Liked: Cleanliness, staff & service, property conditions & facilities
great staff and good area
Stayed 7 nights in Aug 2024
Verified

10/10 Excellent

Gary

Liked: Cleanliness, property conditions & facilities
Spotless room along with a courteous staff. If staying again, I would request a room on the side away from the interstate. There was a little road noise but the staff cannot control that any more than the weather. Nice room!
Stayed 1 night in Nov 2025
Verified

8/10 Good

Deborah

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great staff!

Great checkin experience. Tanya R. was excellent and was so welcoming!
Stayed 1 night in Jul 2025