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Recent guest reviews

Very friendly staff.

The staff was very friendly and our check-in was very quick. The room was clean. The hotel itself was in a very convenient location. We would stay here again.

Ok nothing exciting. Front desk not well trained.

Nothing special. Close to busy roads, loud cars woke me twice during night.

Clean and quiet. Some noise in the parking lot in the late night hours from the business next door. But that wasn’t a major deal overall.

Staff friendly & helpful. Clean rooms. Decent location-close to shopping & restaurants. Pool needed some attention had bugs & light debris. Good breakfast. Staff may want to consider monitoring the dining & lobby television channels by avoiding politics & religion. Overall stay was nice!

We stay at this hotel all of the time on the way to Myrtle Beach. It is a great mid-point stop when I leave in the afternoon on a Friday to get that extra beach day. The hotel is very clean, has a free breakfast, and the price is right.

last-minute booking for us to go to a wedding. Was pleasantly surprised by the cleanliness and comfort of the room. Breakfast the next morning was fine. It was a little difficult to find

Needed a late night rom for one night on our way to Myrtle beach. Room was great beds were hard but we have slept on worse. Warm breakfast the next morning and friendly staff.

The hotel was fine but I had booked a larger room which the hotel would consider a suite to accommodate what I needed. I was put in a regular room and they could not change it because they said that is what the company had requested. Therefore, it was not a very pleasant trip. The hotel was fine just needed more room.

Very nice,clean and staff aone.This was not our first time here and wll not be our last.

Very clean, comfortable bed, and nice breakfast for the price we paid on our way to North Myrtle Beach. This was a nice past midway point to stop after leaving work in the evening so we could be at the beach early the next day. Only 3 hour and 15 minute ride away and we were sitting in the parking lot of our condo.

Great location, friendly and helpful staff. Room and facility very clean. Breakfast bar outstanding. We will stay here again.

Staff was friendly, engaging. Rooms were clean. Very easy to get to.

Easy check-in; friendly, knowledgable staff; great breakfast with healthy choices; wonderful location; many TV channels; super-comfortable bed; would absolutely return!

We stayed one night and found everything we needed. Rooms were clean and the employees very helpful. Victor the manager we noticed took the time and had conversations with everybody at breakfast. Did I mention breakfast was great. Marriott is always my first choice.

went there for a family weekend with daughters to visit son at Wake Forest; it was quiet and clean; staff was very friendly; the entrance to the hotel from the street was confusing the first few times; location close to shopping and several fast food restaurants if that is your thing; there are hotels a bit closer to Wake Forest; I had read a number of reviews stating an exceptional continental breakfast was offered- I thought the breakfast was average and typical;

Awesome!!! Very nice staff and clean rooms!!!

Westbrook Plaza Dr Winston-Salem NC

Hotel highlights

  • Walking distance to Hanes Mall
  • Free buffet breakfast
  • Free WiFi and wired Internet in rooms and public areas
  • Outdoor pool

Within a short walk of Hanes Mall, Fairfield Inn & Suites by Marriott Winston-Salem Hanes Mall is within 2 miles (3 km) of Novant Health Medical Park Hospital. This hotel has 127 rooms and welcomes guests with conveniences like free breakfast, an outdoor pool, and free in-room WiFi.


Dining

Start your day off right with a free buffet breakfast, served each morning from 6:00 AM to 10:00 AM.


Rooms

Guests can expect 37-inch LCD TVs with cable channels, along with free WiFi and wired Internet. Beds sport premium bedding and bathrooms offer hair dryers and free toiletries. Refrigerators, microwaves, and coffee makers are other standard amenities.


Property features

At Fairfield Inn & Suites by Marriott Winston-Salem Hanes Mall, guests enjoy an outdoor pool, a gym, and free WiFi in public areas. Onsite parking is available for a fee. The front desk is staffed 24/7 to help with luggage storage, dry cleaning/laundry, and securing valuables. Additional amenities include a 24-hour business center, coffee/tea in a common area, and a meeting room.

Room options

Room, 1 King Bed with Sofa bed

1 King Bed and 1 Double Sofa Bed | Sleeps 3

Suite, 1 Bedroom (Hearing Accessible)

1 King Bed and 1 Double Sofa Bed | Sleeps 3

Room, 1 King Bed with Sofa bed (Mobility/Hearing Accessible, Tub)

1 King Bed and 1 Double Sofa Bed | Sleeps 3

Room, 1 King Bed with Sofa bed (Hearing Accessible)

1 King Bed and 1 Double Sofa Bed | Sleeps 3

Guest reviews for Fairfield Inn & Suites by Marriott Winston-Salem Hanes Mall

Everyone (4) Couples (11) Business (4) Family (9) Friends (1)
4
Everyone

By on Apr 11, 2022

4
Family

Very friendly staff.

By on Nov 14, 2021

Review comment responded on Nov 22, 2021

Dear Charlene, thank you for your recent stay and for your 4 out of 5 review! Your support is truly valued and we are glad you enjoyed your stay. We hope to see you again soon!

5
Family

The staff was very friendly and our check-in was very quick. The room was clean. The hotel itself was in a very convenient location. We would stay here again.

By on Sep 5, 2021

Review comment responded on Sep 7, 2021

Dear Michele, thank you for your recent stay and fo ryour 5 out of 5 review! Your feedback is important to us and we are glad you enjoyed your stay. We hope to see you again soon!

3
Partner Couples

Ok nothing exciting. Front desk not well trained.

By on Jun 26, 2021

Review comment responded on Jun 29, 2021

Thank you for your recent stay and for your feedback. I sincerely apologize that we were not able to meet or exceed expectations during your travels. We hope to have the opportunity to better accommodate you in the future.

2
Everyone

Nothing special. Close to busy roads, loud cars woke me twice during night.

By , from Winston Salem on Jun 25, 2020

Review comment responded on Jul 13, 2020

Dear Matt, thank you for your honest feedback. I sincerely apologize that we fell short of expectations and that your sleep was interrupted by noise. I can assure you this is not typical of our hotel and I am truly sorry for this experience. We hope to have the opportunity to provide better accommodations in the future.

4
Family

Clean and quiet. Some noise in the parking lot in the late night hours from the business next door. But that wasn’t a major deal overall.

By on Apr 2, 2019

Review comment responded on Apr 16, 2019

Thank you! Safe travels!

5
Everyone

By on Nov 12, 2018

Review comment responded on Jan 3, 2019

Thank you! We look forward to all your future stays with us!

3

decent

Everyone

Staff friendly & helpful. Clean rooms. Decent location-close to shopping & restaurants. Pool needed some attention had bugs & light debris. Good breakfast. Staff may want to consider monitoring the dining & lobby television channels by avoiding politics & religion. Overall stay was nice!

By on Jul 2, 2017

Review comment responded on Jul 7, 2017

Thank you for all your great feedback! We hope to see you again soon!

4

great midway point

Couples

We stay at this hotel all of the time on the way to Myrtle Beach. It is a great mid-point stop when I leave in the afternoon on a Friday to get that extra beach day. The hotel is very clean, has a free breakfast, and the price is right.

By on Jul 5, 2015

4

overnight stay for a wedding

Business

last-minute booking for us to go to a wedding. Was pleasantly surprised by the cleanliness and comfort of the room. Breakfast the next morning was fine. It was a little difficult to find

By on Jun 19, 2015

Fairfield Inn & Suites by Marriott Winston-Salem Hanes Mall

1680 Westbrook Plaza Dr, Winston-Salem, NC 27103
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