Friendly staff, we got the 2-bedroom suite. I reserved for Wed-Sat but couldn’t arrive until early Thursday—I think if I’d booked directly with the hotel, they would have canceled the booking, but because it was through Hotels.com they had retained my suite. Other than that, the service was great. The room was fine, with a mix of synthetic sheets (sweaty) and cotton, and some rough repairs of water damage. Bed was fine, good pillows, generally clean and basic.