I come to Wichita for training once a year and have stayed at the Springhill Suites 4 times in a row. I traveled all day and was ready to settle into my room. However there was no one at the front desk for over 15 minutes when I arrived at 7:30 pm and sat in the lobby waiting to check in. Then, apparently due to Covid, there was no breakfast of any sort. In the past, breakfast was one of the primary draws for me. There was no acknowledgement prior to arriving that would be the case. Also, there was no housekeeping whatsoever during my 3 night stay...another unknown element. Overall, it just felt like things had taken a big step back from the previous times I’ve stayed there. It was disappointing.
Very clean !!! Beds were comfortable and staff was friendly and polite. Will definitely be staying here again!
Very spacious rooms with a nice trundle bed in the sofa :)
Friendly staff. Easy check in process. Pool was open until late.
Clean, comfortable beds, friendly staff, pool room was kept warm, good breakfast.
All was well. The air conditioner leaked (just a little) on the floor. Changed rooms when we first arrived, first room smelled (like wet dog), 2nd room was great. Comfortable outside the room, a little warm for me in the hallway, but not unbearable. I’ve stayed at this property on multiple occasions and have pleased 99% of the time. Not horrible, just details
The property is clean and new but the services are poor. Stool would not flush and the sink would not drain. There was no shampoo in the room and there was only one coffee service packet. At breakfast the coffee was cold and the only hot food was scrambled eggs.
The location was wonderful. Plenty of things o do around this hotel. Quick access to I-70.
Breakfast hour to extend until 11:00 am other than that a very good place to stay.
Location is excellent and staff are all very helpful and nu e
The room was clean and updated. Plenty of clean towels every day. There were plenty of choices for breakfast.
Had a couple areas that could be improved but overall great place
This is a very nice, modern hotel with large suite style rooms. The bed was comfortable and I was able to set the room temperature where I wanted it. The free breakfast was good.
Only downside was on most times there was not anyone at the front desk to greet guest. Took a few minutes before anyone came out of the back office area.
Check in & out was easy. Great staff to work with. The only thing I did not care for was the couch in the room. It has a trundle bed which is nice to pull out if needed but the couch was a little hard for me. I will definitely book there again.
Nice hotel overall, fitness room needs improvement.
Front desk staff was excellent. Hotel has recently been remodeled. Good breakfast each morning. Will stay here again!
I needed a nice place on the east side of Wichita the night before driving back to Chicago and this filled the bill very well. Very clean, quiet and well maintained. I would definitely stay here again!
SpringHill Suites by Marriott Wichita East at Plazzio places you within a 15-minute drive of popular attractions such as INTRUST Bank Arena and Wichita State University. This 3-star hotel has 102 rooms and welcomes guests with free breakfast, an indoor pool, and a 24-hour fitness center.
Free buffet breakfast is offered each morning.
The 102 rooms have an array of amenities, including iPod docks, sofa beds, and microwaves. TVs come with satellite channels, and guests can stay connected with free WiFi and wired Internet. Refrigerators, coffee makers, and hair dryers are other standard amenities.
At SpringHill Suites by Marriott Wichita East at Plazzio, guests enjoy features like an indoor pool, a 24-hour fitness center, and free WiFi in public areas. Free parking is available if you drive. The front desk is staffed 24/7 to help secure valuables, and answer any questions about the accommodations. Additional amenities include a meeting room, a business center, and coffee/tea in a common area.
I come to Wichita for training once a year and have stayed at the Springhill Suites 4 times in a row. I traveled all day and was ready to settle into my room. However there was no one at the front desk for over 15 minutes when I arrived at 7:30 pm and sat in the lobby waiting to check in. Then, apparently due to Covid, there was no breakfast of any sort. In the past, breakfast was one of the primary draws for me. There was no acknowledgement prior to arriving that would be the case. Also, there was no housekeeping whatsoever during my 3 night stay...another unknown element. Overall, it just felt like things had taken a big step back from the previous times I’ve stayed there. It was disappointing.
Very clean !!! Beds were comfortable and staff was friendly and polite. Will definitely be staying here again!
We appreciate your feedback!
Very spacious rooms with a nice trundle bed in the sofa :)
Thank you, we are glad you enjoyed your stay!
Friendly staff. Easy check in process. Pool was open until late.
Thank you for staying with us! We are glad you enjoyed your time here!
Thank you!
Clean, comfortable beds, friendly staff, pool room was kept warm, good breakfast.
Thank you for your feedback, we are happy you had an excellent stay!
All was well. The air conditioner leaked (just a little) on the floor. Changed rooms when we first arrived, first room smelled (like wet dog), 2nd room was great. Comfortable outside the room, a little warm for me in the hallway, but not unbearable. I’ve stayed at this property on multiple occasions and have pleased 99% of the time. Not horrible, just details
Thank you for your feedback! We appreciate your repeat business!
Thank you!
The property is clean and new but the services are poor. Stool would not flush and the sink would not drain. There was no shampoo in the room and there was only one coffee service packet. At breakfast the coffee was cold and the only hot food was scrambled eggs.
I am truly sorry that your stay with us was not excellent. We have taken steps o ensure that these issues do not reoccur. Please reach out to me directly if there is anything else I can do!
The location was wonderful. Plenty of things o do around this hotel. Quick access to I-70.
Thank you for your feedback. COVID has changed many things in our industry. We appreciate your patience and understanding during this time.