Very nice staff with excellent customer service etiquette.
Very helpful staff and nice clean rooms. Would definitely stay here again
Nice hotel, centrally located to what we needed. We were able to get where we needed to go quickly.
Very nice place place and the staff was great. Linens were clean and the beds were comfy.
Needs a free breakfast Because it had no free breakfast my kids and wife were upset.
A very good stop with good attached restaurant. We had room service, something not available with most value hotels. Nicely updated with a friendly and helpful staff.
It was an awesome location. Clean rooms. Nice warm pool also clean.
Stay there for 2 days! I love the hotel, the customer services was so nice. The room was so clean. But the bathroom is a little small!
Had a room that had a connector door on it...heard every little thing other than that it was nice
it was nice but for the price i thought we would have a fridge or somthing a little nicer in the room.
This Hotel's staff met me with a fast and friendly check in. The staff continued to assist me whenever I needed directions or travel assistance. The room was very confortable. Check out was made easy and the Lounge staff at the Green Mill were very pleasant. Good value sums it up.
Wonderful stay! Very nice place. Staff very accomadating.
The stay was great, and staff was incredible. The only issue was that it is obvious that the hotel management obviously doesn't look out the windows from the rooms on the upper levels. If they did, there shouldn't be the trash compactor with trash and pallets piled around it, the roof on the Green Mill was dirty and disgusting, and there was trees growing inside the generator area. In my opinion the experience is what is outside also, not just the inside of the room, and the point to having a top floor room is to look out the window, so shouldn't you maybe do some maintenance on the outside of the building?
Only reason why I booked the hotel is that they had a jacuzzi there and when I got there it was out of order. And I did not receive any type of compensation for anything.....not happy with the device given...
Overall this is a decent hotel. However, the picture is misleading considering there is another part of this hotel behind the tower, which is where my room was situated. This section of the hotel is more like a drive up motel where your room is accessed from the parking lot instead of the actual hotel tower, made me feel a little cheated but had both positive and negative attributes to it. The positive: easy access to my car since I was parked right outside the room, the negative: was noisy, especially in the AM when people were walking around outside and overhead plus a reduced sense of security with having the door of my room directly outside. I felt the room was overpriced for having a motel like feel. Had I been in the tower, I might have a different opinion of this hotel. I'd stay again only if the price was competitive.
This was a good hotel for the most part. Its right next to the mall and a large shopping center so as for location it was great. Unfortunately my son sleeps in a crib but it cost 10 dollars a day to rent one and then the room has no microwave or refrigorator which you can get for a fee of five dollars a piece per day since my son drinks a lot of milk and we were on a budget so we brought some food from home we had to add these two as for the crib our son slept on a pull out couch I was up every thirty minutes making sure he didnt fall off the bed. This was an emergency trip. We'll find somewhere else next time.
We had two rooms and one of them did not have heat when we arrived (it was 12 degrees outside). It took 15 or 20 minutes for someone to show up and he could not fix the problem. I asked to be moved and he had to return to the front desk to check. This guy (although very nice) retuned with two space heaters under his arm. I told him that this would not do and he informed me that the hotel was sold out. The front desk insisted that there was no room in the inn and we spent one very cold night in Wichita. The next morning I overheard two front desk clerks talking about our situation and one said to the other "I don't know why she did not move them - there were 20 open rooms in this Hotel when I arrive this morning".
I arrived in town and was shopping before my check-in time, when I realized I did not have my credit card with me. I decided to go to the hotel since it was paid for. They would not let me in. Their rule is you need the credit card (for incidentals). They said they would refund the money. I had the front guest person ask the supervisor no. I called the national office, no help. Finally, I insisted on talking to the hotel manager who was not on-site. He approved it. I think that was the beiggest weakness, their people did not feel they had authority to make an exception even if it was apparent I was in a bad situation and distressed. They simply didn't care. The room was nice, but old. I think the staff was nice. My little one enjoyed the pool. The restaurant closed early for the holiday, so even though I got my sister to fax her credit card info, we were not able to eat at the restaurant. I'd stay there again because it was OK. The beds with the choice of pillow softness was nice. However, I will try another hotel next week. I guess first impressions are most important.
I was there on business. It was in the best location for everything I needed. I plan on making it my Hotel of choice in the future. Thanks for directing me there.
Easy to find, friendly staff, room was nice.
Located within a leisurely stroll of Towne East Square, Holiday Inn Wichita East I-35 is within a few miles (5 km) of McConnell Air Force Base. This 199-room, 3-star hotel has conveniences like an indoor pool, free in-room WiFi, and free valet parking.
Sit down for a leisurely bite to eat at the onsite restaurant, or enjoy a drink at the bar/lounge. Order from room service to satisfy your hunger without leaving your room. For your convenience, a full breakfast is served for a fee on weekdays from 6:00 AM to 9:00 AM and on weekends from 7:00 AM to 10:00 AM.
All 199 air-conditioned rooms feature microwaves, refrigerators, and coffee makers. Flat-screen TVs come with satellite channels, and guests can stay connected with free WiFi. Bathrooms offer hair dryers and free toiletries. Other amenities include free weekday newspapers, free local calls, and safes.
At Holiday Inn Wichita East I-35, guests enjoy an indoor pool, a fitness center, and a spa tub. Free valet and self parking are available—or if you're not driving, take the free airport shuttle (available 24 hours). The front desk has multilingual staff standing by 24 hours a day to assist with securing valuables and dry cleaning/laundry. Additional amenities include free WiFi in public areas, conference space, and a 24-hour business center.
Very nice staff with excellent customer service etiquette.
Very helpful staff and nice clean rooms. Would definitely stay here again
Thank you for the review, we appreciate it and can't wait to serve you again upon your return to Wichita!
Nice hotel, centrally located to what we needed. We were able to get where we needed to go quickly.
Thank you for the review and comments. We are thrilled you were able to take advantage of our convenient location. We hope you stay with us again soon.
Very nice place place and the staff was great. Linens were clean and the beds were comfy.
Thank you for the great review! We hope you stay with us again soon!
Needs a free breakfast Because it had no free breakfast my kids and wife were upset.
A very good stop with good attached restaurant. We had room service, something not available with most value hotels. Nicely updated with a friendly and helpful staff.
It was an awesome location. Clean rooms. Nice warm pool also clean.
Stay there for 2 days! I love the hotel, the customer services was so nice. The room was so clean. But the bathroom is a little small!
Had a room that had a connector door on it...heard every little thing other than that it was nice
it was nice but for the price i thought we would have a fridge or somthing a little nicer in the room.
Thank you for taking the time to complete a review, happy to see you had a great experience. Team works hard to exceed all of our guests expectations. Hope we can serve you again soon. Take Care