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Sternwheeler Hotel & Conference Centre, Trademark by Wyndham

3.0 star property
Hotel in Whitehorse with a restaurant and a bar

Choose dates to view prices

Photo gallery for Sternwheeler Hotel & Conference Centre, Trademark by Wyndham

Breakfast, lunch and dinner served
Lobby
21-inch flat-screen TV with cable channels, TV
Studio Suite, 1 King Bed with Sofa bed, Non Smoking | Hypo-allergenic bedding, in-room safe, desk, blackout drapes
Suite, 1 Bedroom, Non Smoking | Hypo-allergenic bedding, in-room safe, desk, blackout drapes

Reviews

8.4 out of 10
Very good

Popular amenities

  • Pet friendly
  • Parking included
  • Free WiFi
  • Air conditioning

Explore the area

View in a map
201 Wood Street, Whitehorse, YT, Y1A 2E4
  • Place, Midnight Sun Gallery & Gifts
    ‪2 min walk‬
  • Place, Kwanlin Dun Cultural Centre
    ‪3 min walk‬
  • Place, Yukon Visitor Information Centre
    ‪6 min walk‬
  • Airport, Whitehorse, YT (YXY-Whitehorse Intl.)
    ‪10 min drive‬

Room options

View all photos for Room, 1 King Bed, Non Smoking

Room, 1 King Bed, Non Smoking | Hypo-allergenic bedding, in-room safe, desk, blackout drapes

Room, 1 King Bed, Non Smoking

8.4 out of 10
Very good
(6 reviews)
  • 264 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Queen Beds, Non Smoking

Room, 2 Queen Beds, Non Smoking | Hypo-allergenic bedding, in-room safe, desk, blackout drapes

Room, 2 Queen Beds, Non Smoking

9.0 out of 10
Wonderful
(6 reviews)
  • 285 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 Queen Bed, Non Smoking

Room, 1 Queen Bed, Non Smoking | Hypo-allergenic bedding, in-room safe, desk, blackout drapes

Room, 1 Queen Bed, Non Smoking

8.0 out of 10
Very good
(1 review)
  • 265 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Room, 1 Queen Bed with Sofa bed, Non Smoking

Hypo-allergenic bedding, in-room safe, desk, blackout drapes

Room, 1 Queen Bed with Sofa bed, Non Smoking

  • 225 sq ft
  • Sleeps 2
  • 1 Queen Bed and 1 Double Sofa Bed

View all photos for Studio Suite, 1 King Bed with Sofa bed, Non Smoking

Studio Suite, 1 King Bed with Sofa bed, Non Smoking | Hypo-allergenic bedding, in-room safe, desk, blackout drapes

Studio Suite, 1 King Bed with Sofa bed, Non Smoking

10.0 out of 10
Exceptional
(1 review)
  • 634 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Studio Suite, Multiple Beds, Non Smoking

Studio Suite, Multiple Beds, Non Smoking | Hypo-allergenic bedding, in-room safe, desk, blackout drapes

Studio Suite, Multiple Beds, Non Smoking

  • 541 sq ft
  • Sleeps 5
  • 2 Queen Beds and 1 Double Sofa Bed

View all photos for Room, 1 Queen Bed, Mobility Accessible, Non Smoking (Roll-In Shower)

Room, 1 Queen Bed, Mobility Accessible, Non Smoking (Roll-In Shower) | Hypo-allergenic bedding, in-room safe, desk, blackout drapes

Room, 1 Queen Bed, Mobility Accessible, Non Smoking (Roll-In Shower)

  • 281 sq ft
  • Sleeps 2
  • 1 Queen Bed

View all photos for Suite, 1 Bedroom, Non Smoking

Suite, 1 Bedroom, Non Smoking | Hypo-allergenic bedding, in-room safe, desk, blackout drapes

Suite, 1 Bedroom, Non Smoking

  • 739 sq ft
  • Sleeps 4
  • 1 King Bed

2 Queen Beds Room, Non-Smoking

  • Sleeps 2

Queen Room With Mobility Accessible Roll-in Shower-Non-Smoking

  • Sleeps 2

Queen Room-Non-Smoking

  • Sleeps 2

One-Bedroom King Suite-Non-Smoking

  • Sleeps 2

King Room-Non-Smoking

  • Sleeps 2

1 Queen Murphy Bed, Non-Smoking

  • Sleeps 2

King Studio Suite-Non-Smoking

  • Sleeps 2

2 Queen Beds, Studio Suite, Non-Smoking

  • Sleeps 2

About the neighborhood

Whitehorse

Sternwheeler Hotel & Conference Centre, Trademark by Wyndham places you next to Whitehorse Waterfront Trolley and MacBride Museum of Yukon History. This 181-room hotel welcomes guests with a restaurant and conveniences like free in-room WiFi and free self parking.

What's nearby

  • Midnight Sun Gallery & Gifts - 2 min walk - 0.1 miles
  • MacBride Museum of Yukon History - 3 min walk - 0.2 miles
  • Kwanlin Dun Cultural Centre - 3 min walk - 0.2 miles
  • Yukon Visitor Information Centre - 6 min walk - 0.4 miles
  • Shipyards Park - 9 min walk - 0.5 miles

Getting around

  • Whitehorse, YT (YXY-Whitehorse Intl.) - 8 min drive

Restaurants

  • ‪Tim Hortons - ‬10 min walk
  • ‪Woodcutter's Blanket - ‬3 min walk
  • ‪Pho 5 Star Vietnamese Cuisine - ‬6 min walk
  • ‪G And P Steakhouse - ‬3 min walk
  • ‪Tim Hortons - ‬3 min walk

About this property

Sternwheeler Hotel & Conference Centre, Trademark by Wyndham

Hotel in Whitehorse with a restaurant and a bar
Renovated in 2022, Sternwheeler Hotel & Conference Centre, Trademark by Wyndham offers a gym, free WiFi in public areas, and meeting rooms. You can take advantage of free parking, along with a free airport shuttle at scheduled times. The 24-hour front desk has staff standing by to help with luggage storage and securing valuables. Additional amenities include a conference center, laundry facilities, and a ballroom.
Guests can expect free WiFi and 21-inch flat-screen TVs with cable channels. Bathrooms have hair dryers and free toiletries. Refrigerators, microwaves, and coffee makers are other standard amenities. Weekly housekeeping is available.
Recreational amenities at the hotel include a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 250+ Mbps (good for 3–5 people or up to 10 devices)
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free roundtrip airport shuttle from 6:00 AM to midnight at scheduled times
  • Free uncovered self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Daily full breakfast available 7:00 AM to 9:30 AM for a fee: CAD 20 for adults and CAD 20 for children
  • A bar/lounge
  • A restaurant

Restaurants on site

  • Tony's Pasta

Things to do

  • Gym

Family friendly

  • In-room crib
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine
  • Water dispenser

Guest services

  • Housekeeping (weekly)

Business services

  • 6 meeting rooms
  • Conference center

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 1 accessible parking space
  • Area rugs in public areas
  • Elevator
  • Front entrance ramp
  • Grab bar near toilet
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk

More

  • 1 building
  • 3 floors
  • Ballroom
  • Banquet hall
  • Built in 1948
  • Renovated entire property - June 2022
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free crib
  • Hypo-allergenic bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 21-inch flat-screen TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Free local calls
  • Heating
  • Iron/ironing board
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Contactless check-in available
Minimum check-in age: 19

Check-out

Check-out before 11:00 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • This property welcomes pets for CAD 20 per accommodation, per night, plus a deposit of CAD 20.00 per stay
  • Dogs and cats only
  • 2 total pets
  • Certain rooms only
  • Guests can request a pet-friendly room by contacting the property at the number on the booking confirmation
  • Service animals exempt from fees

Children and extra beds

  • Free cribs/infant beds are available

Property payment types

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for full breakfast: approximately CAD 20 for adults and CAD 20 for children
  • Pet deposit: CAD 20.00 per stay
  • Pet fee: CAD 20 per accommodation, per night
  • Service animals are exempt from fees

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
  • Check-in: 3:00 PM
  • Check-out: 11:00 AM
  • Minimum check-in age: 19
The front desk is open 24 hours a day. For convenient arrivals and departures, you can take advantage of the free airport shuttle (available during limited hours). Driving? This property offers free parking.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A credit card for incidental charges and a government-issued photo ID may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards. Cash is not accepted. 
  • Onsite safety features include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit.

Additional information about polices, regulations, and more:

  • Connecting or adjoining rooms can be requested, but all rooms are subject to availability. Contact the property using the phone number on your booking confirmation.

Property is also known as

Westmark Holland America Line Company
Westmark Holland America Line Company Hotel
Westmark Holland America Line Company Hotel Whitehorse
Westmark Whitehorse Holland America Line Company
Westmark Whitehorse Holland America Line Company Hotel
Westmark Whitehorse Hotel
Westmark Whitehorse
Westmark Whitehorse Hotel And Conference Center Yukon Canada
Westmark Hotel Whitehorse
Westmark Whitehorse a Holland America Line Company
Sternwheeler Hotel Conference Centre
Westmark Whitehorse Hotel Conference Center

Frequently asked questions

Is a free cancellation option available at Sternwheeler Hotel & Conference Centre, Trademark by Wyndham?

Sternwheeler Hotel & Conference Centre, Trademark by Wyndham offers free cancellation on certain room rates. For additional details, take a look at the cancellation policy on Orbitz.

What can I see close to Sternwheeler Hotel & Conference Centre, Trademark by Wyndham?

This hotel is located in Whitehorse, just steps from Midnight Sun Gallery & Gifts and MacBride Museum of Yukon History, and within a short walk of Kwanlin Dun Cultural Centre. You'll also find SS Klondike and Shipyards Park less than a mile away.

Is parking available on site at Sternwheeler Hotel & Conference Centre, Trademark by Wyndham?

Yes, uncovered self parking is offered for free at the hotel. Accessible parking is also available for guests.

Does Sternwheeler Hotel & Conference Centre, Trademark by Wyndham feature a casino on the premises?

No, Sternwheeler Hotel & Conference Centre, Trademark by Wyndham doesn't have a casino.

Will I find an indoor pool at Sternwheeler Hotel & Conference Centre, Trademark by Wyndham?

No, there is no indoor pool at this hotel.

Is Sternwheeler Hotel & Conference Centre, Trademark by Wyndham a good place to stay for couples?

Couples staying at this hotel will appreciate amenities like a bar and a restaurant plus some guestrooms include kitchens.

Does Sternwheeler Hotel & Conference Centre, Trademark by Wyndham have a hot tub?

No, there isn't a spa tub at this hotel.

Does Sternwheeler Hotel & Conference Centre, Trademark by Wyndham feature a restaurant that includes a breakfast menu?

Yes, Sternwheeler Hotel & Conference Centre, Trademark by Wyndham serves a full breakfast for a surcharge each morning at Tony's Pasta.

Will Sternwheeler Hotel & Conference Centre, Trademark by Wyndham allow pets to stay for free?

Although they can't stay for free, cats and dogs are welcome at Sternwheeler Hotel & Conference Centre, Trademark by Wyndham for a fee of CAD 20 per accommodation, per night. A deposit of CAD 20.00 per stay is collected.

Are there connecting rooms at Sternwheeler Hotel & Conference Centre, Trademark by Wyndham?

Yes, this hotel has connecting guestrooms you can book for your group event or vacation.

How far is the airport from Sternwheeler Hotel & Conference Centre, Trademark by Wyndham?

The closest major airport to Sternwheeler Hotel & Conference Centre, Trademark by Wyndham is Whitehorse, YT (YXY-Whitehorse Intl.), which is within a mile.

Are there rooms with balconies that I can book at Sternwheeler Hotel & Conference Centre, Trademark by Wyndham?

No, there aren't any guestrooms with balconies at Sternwheeler Hotel & Conference Centre, Trademark by Wyndham.

Sternwheeler Hotel & Conference Centre, Trademark by Wyndham Reviews

Reviews

8.4

Very Good

Rating 10 - Excellent. 158 out of 367 reviews
Rating 8 - Good. 131 out of 367 reviews
Rating 6 - Okay. 56 out of 367 reviews
Rating 4 - Poor. 17 out of 367 reviews
Rating 2 - Terrible. 5 out of 367 reviews

8.6/10

Cleanliness

8.6/10

Staff & service

8.0/10

Amenities

8.0/10

Property conditions & facilities

Reviews

8/10 Good

Robert

Liked: Cleanliness, staff & service, property conditions & facilities
Nice front desk staff, convenient location.
Stayed 2 nights in Nov 2025

10/10 Excellent

Liviu

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Oct 2025

8/10 Good

April

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Check in was quick and the staff was pleasant. Room was clean with comfy beds.
Stayed 2 nights in Oct 2025

10/10 Excellent

Dustin

Stayed 1 night in Oct 2025

10/10 Excellent

Cindy

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
My room was cozy, comfy and clean! My bed was firm - my preference in beds. Always appreciate the Sternwheeler, their flexible/late check-ins and friendly staff. Great food in their restaurant too! This quirky floors hotel is a welcome reprieve for weary travellers and tourists. :)
Stayed 1 night in Oct 2025

8/10 Good

Daniel B

Stayed 3 nights in Sep 2025

8/10 Good

Christopher

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Convenient location, compared to some other hotels in Whitehorse it was like being under the cone of silence as far as noise level. Very clean.
Stayed 5 nights in Oct 2025

10/10 Excellent

ASHLIN

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was exceptionally welcoming and helpful in coordinating the airport shuttle. Our best experience was at the restaurant where we enjoyed a night cap, and the bartender was knowledgeable and very friendly. She really went out of her way to welcome us despite having large groups that she was also taking care of.
Stayed 3 nights in Oct 2025

6/10 Okay

Chehraz, Mission Viejo

Stayed 1 night in Oct 2025

10/10 Excellent

Stefanie

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2025

10/10 Excellent

William Henry

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice place. Clean. Appreciated the free shuttle.
Stayed 1 night in Sep 2025

6/10 Okay

Timothy

Traveled with family
Liked: Staff & service
Restaurant quality was poor. Breakfast buffet was not good and very overpriced.
Stayed 3 nights in Sep 2025

6/10 Okay

Greg

Traveled with partner
Liked: Cleanliness
Disliked: Property conditions & facilities
Overall, a good hotel... Best part by far was the location - near transit, the river (incl. walking paths), and lots of restaurants. However, while I booked a mobility accessible room by accident online, they only had one apparently and already gave it away; for people needing that, you may want to get something in writing. The room was generally quiet, but a) the HVAC system and other 'utilities-type' noises were loud when they kicked in, and b) the bathroom door did not close at all. Small note: seemingly a lot of cigarette smokers staying there, so the hallways and elevators always stunk.
Stayed 2 nights in Sep 2025

10/10 Excellent

ros

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Central to all the town .food was great and excellent service
Stayed 2 nights in Sep 2025

10/10 Excellent

Stefan

Stayed 1 night in Sep 2025

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Older hotel thats been remodeled. Floors were uneven and sloping. Someone with mobility difficulties may have issues.
Stayed 2 nights in Sep 2025

8/10 Good

Verified traveler

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2025

10/10 Excellent

Jessica

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful rooms, Great Location. Elevators doors are locked for safety.
Stayed 2 nights in Aug 2025

8/10 Good

Hazel

Traveled with family
Liked: Cleanliness, staff & service, room comfort
Was a pretty good experience. The shower was very noisy, it sounded like a whistling kettle, but otherwise it was a good stay.
Stayed 1 night in Aug 2025

10/10 Excellent

Michael

Stayed 1 night in Aug 2025

8/10 Good

Gary

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

6/10 Okay

Eric

Stayed 1 night in Aug 2025

10/10 Excellent

Sung

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff.
Stayed 1 night in Aug 2025

10/10 Excellent

Laura

Stayed 3 nights in Jun 2025

8/10 Good

Janine

Liked: Staff & service
I stayed for work. Good location. A bit run down in the lobby and hallways. A musty smell in the hallways. Room was ok
Stayed 3 nights in Jul 2025