The 3 front desk staff I met were all very nice and friendly. The toilet and the sink were very clean. However, I have traveled different places around the world, and the room overall is probably the worst one I have ever stayed in. It was supposed to be a non-smoking room, and I could smell cigarette smoke on pillows and blankets (but the sheets were clean). The bath tub looked lke it was installed in 1893 - in fact is was so bad that neither one of us wanted to use it to take a shower. The sheet rock is falling apart, and the moulding (if that's what you call it) on the base of the walls, including the bathroom, is in disarray and falling apart. Based on the full parking lot on the morning of the 19th, the motel probably gets well over $2000 a night. Sure, you have expenses, but to me it looks like greed over takes room maintenance. For sure, I will never stay at this motel again, and even have doubts about staying at Travelodge again. Still, God bless you, M. Nelson