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Recent guest reviews

The property was nice, the rooms were clean and spacious but the staff was AWESOME!! Nicky at the front desk was friendly and welcoming. Every day we saw her, she had a big smile and happy greeting. And Vincent Soriente, who served us a late dinner after we had been traveling all day was INCREDIBLE!! He could see we were tired and made us feel welcomed and made every accommodation to make our dining experience pleasant. The next day and the day after that, Vincent still had the same warm and friendly attitude, and not just to us. We observed him going above and beyond with other guests as well!! What I learned later is that he was one of the managers. I was so impressed with his stellar customer service and his willingness to help out wherever needed to make his guests feel comfortable. Vincent is a fine example of what excellent customer service looks like. We had such a nice experience that I would come back knowing that staff like Vincent and Nicky would be there welcoming their guests for their entire stay. WELL DONE!!! Thank you!!!

Property was well taken care of. Although it was too cold, there was a pool. Also had a basketball court.

We were on the fourth floor and the air conditioning unit on the roof was extremely noisy. Other than that, we love the hotel. We will definitely be back again

Great location from the airport. Place staffed well ,friendly and clean.

At Check in, There was lady with headphones on helping other guy working desk. None of them said hi!!!!!! I thought he said I could check in..........has l’m walking down to desk he held his hand out......he said stop!!!!!......you have to wait!! Even guy that in charge of breakfasts, keep saying breakfast closing @10, Nothing special about breakfast there anyway

Excellent customer service and great amenities!!!!

All Good. No problems. Super friendly people with a two minute check in. Great breakfast. Clean workout room. Highly recommended. Next time I am in westchester I am staying here!

This hotel was clean, well located, and checked many boxes for what we needed while not being luxurious. What stands out in my mind was the tremendous staff. To a person, the staff here seems trained to be professional, caring, and tuned into treating visitors well.

Close to New York City but very spacious and clean.

I felt profile. people there were very racist. security will not leave us alone. was supposed to sleep over and left the same night very disappointed.

This is s lovely hotel in a quiet secluded area. Staff very nice, rooms clean and updated. Breakfast was so good!

Corporate Park Drive West Harrison NY

Hotel highlights

  • Free buffet breakfast
  • Free in-room wired Internet
  • Free parking
  • Onsite dining

Located within 2 miles (3 km) of Manhattanville College, HYATT house White Plains places you within a few miles (5 km) of The Westchester Mall. This 187-room, 3-star hotel welcomes guests with free breakfast, a 24-hour fitness center, and free self parking.


Dining

Free buffet breakfast is served on weekdays from 6:30 AM to 9:30 AM and on weekends from 7:00 AM to 10:00 AM. In addition to a meal at the onsite restaurant, you can also enjoy a drink at the bar/lounge. For a nice break, mingle with other guests at the free manager's reception.


Rooms

All of HYATT house White Plains's 187 rooms are air-conditioned and have an array of amenities, including iPod docks, coffee makers, and free weekday newspapers. Guests can expect to find WiFi, free wired Internet, and 32-inch flat-screen TVs with DVD players. Bathrooms offer hair dryers and designer toiletries. Other amenities include free local calls, ironing boards, and desks.


Property features

Guests staying at HYATT house White Plains enjoy a 24-hour fitness center, a spa tub, and free WiFi in public areas. There's free parking and a free area shuttle. The 24-hour front desk has multilingual staff ready to assist with dry cleaning/laundry, luggage storage, and securing valuables. Additional amenities include a 24-hour business center, a seasonal outdoor pool, and coffee/tea in a common area.

Room options

Suite, 1 Bedroom, Accessible, Bathtub

1 Queen Bed | Sleeps 4

Suite, 1 Bedroom (2 Double beds plus Sofa bed)

2 Double Beds and 1 Double Sofa Bed | Sleeps 6

Room, 1 Queen Bed, Accessible (with Shower)

1 Queen Bed | Sleeps 2

Suite, 2 Bedrooms (Trio Suite plus Sofa bed)

1 King Bed and 2 Double Beds | Sleeps 8

Guest reviews for HYATT house White Plains

Everyone (34) Couples (19) Business (7) Family (24) Friends (5) Other (4)
4
Everyone

By on Jan 3, 2020

5
Family

The property was nice, the rooms were clean and spacious but the staff was AWESOME!! Nicky at the front desk was friendly and welcoming. Every day we saw her, she had a big smile and happy greeting. And Vincent Soriente, who served us a late dinner after we had been traveling all day was INCREDIBLE!! He could see we were tired and made us feel welcomed and made every accommodation to make our dining experience pleasant. The next day and the day after that, Vincent still had the same warm and friendly attitude, and not just to us. We observed him going above and beyond with other guests as well!! What I learned later is that he was one of the managers. I was so impressed with his stellar customer service and his willingness to help out wherever needed to make his guests feel comfortable. Vincent is a fine example of what excellent customer service looks like. We had such a nice experience that I would come back knowing that staff like Vincent and Nicky would be there welcoming their guests for their entire stay. WELL DONE!!! Thank you!!!

By on Oct 29, 2019

Review comment responded on Oct 29, 2019

Thank you for staying with us! We are happy to hear you had a stellar stay!

4
Everyone

By on Oct 28, 2019

Review comment responded on Oct 29, 2019

Thanks for staying with us!

4
Everyone

By on Oct 21, 2019

Review comment responded on Oct 21, 2019

Thanks for staying with us!

3
Everyone

Property was well taken care of. Although it was too cold, there was a pool. Also had a basketball court.

By on Oct 15, 2019

Review comment responded on Oct 15, 2019

Thank you for staying with us!

5
Everyone

By on Oct 8, 2019

Review comment responded on Oct 9, 2019

Thanks for staying with us!

4
Partner Couples

We were on the fourth floor and the air conditioning unit on the roof was extremely noisy. Other than that, we love the hotel. We will definitely be back again

By on Oct 3, 2019

Review comment responded on Oct 4, 2019

Thank you for staying with us. We will share your feedback with our team.

5
Family Family

Great location from the airport. Place staffed well ,friendly and clean.

By on Oct 2, 2019

Review comment responded on Oct 2, 2019

Thanks for staying with us!

5
Everyone

By on Oct 1, 2019

Review comment responded on Oct 1, 2019

Thanks for staying with us!

5
Everyone

By on Sep 23, 2019

Review comment responded on Sep 24, 2019

Thanks for staying with us!

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