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Crowne Plaza White Plains - Downtown

3.5 out of 5.0

Recent guest reviews

Hotel was ok, not very clean. Staff was friendly.

$17 for a martini?! Way over priced drinks and food for the quality. The coffee is terrible. The money charged for drinks should be put toward a cable enhancement. There are no ppv movies to rent. On a positive note...the staff are absolutely delightful. I was greeted everywhere I went. They were very attentive. I would come back despite the complaints, because of the great customer service.

The staff was super nice. Always said hello even if they didn't have their uniform on. Great hotel. Will stay again.

Seriously overrated noisy uncomfortable worn out Room, terrible bedding, worst hotel pillows ever, so over priced, only good thing was friendly staff and decent food

Room was clean and had all necessary things in it.

I have stayed at Crowne Plaza White Plains several times since 2014. I will be staying here again in December 2016. I have always been picked up promptly by the same shuttle driver at the airport who is very friendly and prompt. During check in/check out, the staff is also very friendly and helpful. Guest Services is knowledgeable of the area and very accommodating. The rooms are very comfortable and nicely decorated. My stays here have always been relaxing and enjoyable. The location is very convenient to restaurants and the train. A great place to stay!

earplug are a must, room air conditioners a quite loud.

Upon arrival toilet handle broken so unflappable - this should have been reported by maid and fixed. It took two phone calls to get it replaced and the toilet functional. Brown quilt on bed smelled so awful and felt greasey so I put it on the floor so I could sleep. Too bad as staff genuinely well intended and overall very clean.

I was impressed with the look of the hotel, and the room. We will go there again, but was unhappy with no morning breakfast. Too bad….

This was a great place to stay. Was in the area on an emergency visit. I ate at the restaurant and used transportation to and from the hotel. Was a life saver. Thanks!

i liked this hotel. the staff was very polite, the room was clean, nice shampoo, the gym was ok.

came here for business, it was a good choice, the bar / café is a great place to meet and work, the room was nice and clean and well appointed, the work out room was small it worked, and the location was awesome, can walk to bars and resteraunts and to the mall. The staff was very nice and professional.

THIS HOTEL IS VERY NICE ,EXCEPT THE BREAKFIRST IS VERY STRANGE .

Was in White Plains for an overnight. Needed a last minute hotel. The Crowne Plaza was beautiful and comfortable. I really enjoyed my stay.

We love this place. The staff is great.you can't ask for a better concierge! Emily is the best. Just ask her for the best pizza in town and she can hook you up! The one complaint I have is the cost of breakfast. It is a very expensive especially after the cost of the room.

Easy access to White Plains bars. Great hotel. Great value

Stayed a couple nights at white plains. The hotel was okay but the location was good. Walkabke to restaurants and bars etc. Parking was not included in the stay so beware while deciding over other hotels. Walls are thin and you can hear the TV from the other room and even people talk faintly. I would coke back only if it was cheaper than what I paid and if there was free parking and breakfast.

it is a great stay but the food in the cafe is so so...

I love this place! The staff is so nice and helpful. Only 2 things different would make it great- free parking for guests and breakfast that wasn't so expensive.

Our last hotel stay was very nice. The rooms are spacious and very comfortable. We had a king bed room and the room was larger than expected. The bathrooms were clean and upgraded. We enjoyed our stay and would go back in a heartbeat.

66 Hale Ave White Plains NY

Hotel highlights

  • Free WiFi in rooms and public areas
  • Onsite dining
  • Indoor pool
  • 24-hour fitness center

Within a short walk of The Westchester Mall, Crowne Plaza White Plains - Downtown is within a mile (2 km) of Pace University Law School. This 3.5-star hotel has 402 rooms and welcomes guests with a restaurant, an indoor pool, and a 24-hour fitness center. In central White Plains, the hotel is also close to Galleria at White Plains and Westchester County Center.


Dining

Enjoy a leisurely bite to eat at the onsite restaurant, or have a drink at the bar/lounge. Savor a meal from the comfort of your room with room service, or get a quick energy boost at the coffee shop/café. Start each morning with buffet breakfast, available for a fee from 6:30 AM to 11 AM.


Rooms

All 402 air-conditioned rooms feature refrigerators, coffee makers, and free newspapers. Guests can expect to find free WiFi and cable TV. Beds are dressed in premium bedding and bathrooms offer hair dryers and free toiletries. Video-game consoles, safes, and phones are other standard amenities.


Property features

At Crowne Plaza White Plains - Downtown, guests enjoy an indoor pool, a 24-hour fitness center, and free WiFi in public areas. Valet parking is offered for USD 25.00 per day. Multilingual staff at the front desk are standing by 24/7 to help with dry cleaning/laundry, concierge services, and luggage storage. Additional amenities include 15 meeting rooms, conference space, and a 24-hour business center.

Room options

Standard Room

Full 1 | Sleeps 4

Executive Room, 1 King Bed, Non Smoking, Executive Level

King 1 | Sleeps 3

Room, 1 King Bed, Non Smoking

King 1 | Sleeps 3

Executive Room, 1 Double Bed, Non Smoking, Executive Level

Full 1 | Sleeps 4

Guest reviews for Crowne Plaza White Plains - Downtown

Everyone (7) Business (20) Couples (11) Family (14) Other (10) Friends (11)
2
Everyone

Hotel was ok, not very clean. Staff was friendly.

By on Jul 6, 2017

3

over priced, half way decent amenities

Everyone

$17 for a martini?! Way over priced drinks and food for the quality. The coffee is terrible. The money charged for drinks should be put toward a cable enhancement. There are no ppv movies to rent. On a positive note...the staff are absolutely delightful. I was greeted everywhere I went. They were very attentive. I would come back despite the complaints, because of the great customer service.

By , from mn on Jul 2, 2017

5

nice stay

Everyone

The staff was super nice. Always said hello even if they didn't have their uniform on. Great hotel. Will stay again.

By , from r on Apr 16, 2017

2

seriously overrated noisy uncomfortable worn out

Everyone

Seriously overrated noisy uncomfortable worn out Room, terrible bedding, worst hotel pillows ever, so over priced, only good thing was friendly staff and decent food

By on Jan 19, 2017

5

staff were friendly

Everyone

Room was clean and had all necessary things in it.

By on Nov 14, 2016

5

convenient and clean hotel. great value and staff.

Everyone

I have stayed at Crowne Plaza White Plains several times since 2014. I will be staying here again in December 2016. I have always been picked up promptly by the same shuttle driver at the airport who is very friendly and prompt. During check in/check out, the staff is also very friendly and helpful. Guest Services is knowledgeable of the area and very accommodating. The rooms are very comfortable and nicely decorated. My stays here have always been relaxing and enjoyable. The location is very convenient to restaurants and the train. A great place to stay!

By , from Phoenix, Arizona on Oct 10, 2016

3

loud airconditioner

Everyone

earplug are a must, room air conditioners a quite loud.

By on Aug 5, 2016

2

smelly quilt

Singles

Upon arrival toilet handle broken so unflappable - this should have been reported by maid and fixed. It took two phone calls to get it replaced and the toilet functional. Brown quilt on bed smelled so awful and felt greasey so I put it on the floor so I could sleep. Too bad as staff genuinely well intended and overall very clean.

By on Nov 2, 2015

5

good overnight experience, but they didn't and wouldn't tell me how much it cost. no receipt in the

Families

I was impressed with the look of the hotel, and the room. We will go there again, but was unhappy with no morning breakfast. Too bad….

By on Oct 28, 2015

4

great experience on an emergency trip

Singles

This was a great place to stay. Was in the area on an emergency visit. I ate at the restaurant and used transportation to and from the hotel. Was a life saver. Thanks!

By on Oct 3, 2015