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Recent guest reviews

Pool open till 11pm. Restaurant in hotel rooms very clean

Brought my bf here for a fun night. Everyone was nice, the room was clean and smelling good. If I had one negative thing to say, it would be there was something small on the covers; however, we called & they came to change them without any issues. I would stay again.

I loved the restaurant and Bar area. The pool was beautiful!

Not all staff in the dining room were fluent in English. A bit difficult to sign on to the Wifi. Unexpected 'facilities fee' that was essentially an add-on to the room rate but was not disclosed as such. Bait and switch.

my stay was smooth I like the text they send you to make sure everything is going well. had to pay for parking buy overall my stay was great

I love this hotel! Upon entering the room I received a text message from Henry asking if everything was to my liking and also before check out. The room and facility is clean, staff was friendly, the water pressure was amazing, and most importantly all of the bedding was white the way I like it. Highly recommend this hotel.

Great location and good rooms overall. Definitely would stay here again .

Loved it. So nice great bfast deal what more can i say!!!

Staff was friendly and most accommodating. I was pleased.

The rooms were well maintained and very modern. The front desk staff was very pleasant. THe cleaning service could be a little more friendlier.

The location is right off the highway which is so convenient.

nice place very clean and good customer services. Everything is walking distance. The parking fee is the only problem. Other then that I recommend it

Nice hotel all around. Didn’t get to use any facilities so cannot comment on those. The TV channels are surprisingly limited. But the only surprising thing was the toilet paper in the toilet that was not flushed when I checked in. A bit disgusting but not too bad and it was not smelly or something.

Loved the location. Hotel amenities were exceptional.

Nice Location but parking was $15, one of the towel in the bathroom was left by previous guest and was still hanging behind the bathroom door.

Hale Ave White Plains NY

Hotel highlights

  • Free WiFi in rooms and public areas
  • Onsite dining
  • Free airport shuttle
  • Indoor pool

The Westchester Mall is a short stroll from Sonesta White Plains Downtown, and other popular attractions like Westchester County Center are within a couple of miles (3 km). This 402-room, 4-star hotel has a restaurant, an indoor pool, and a 24-hour fitness center.


Dining

Explore the hotel and meet new friends over drinks at the bar/lounge, or enjoy a bite to eat at the onsite restaurant. Savor a meal from the comfort of your room with 24-hour room service, or get a quick energy boost at the coffee shop/café. For your convenience, a buffet breakfast is served for a fee each morning from 6:30 AM to 11 AM.


Rooms

Sonesta White Plains Downtown's 402 rooms provide refrigerators, coffee makers, and free newspapers. LCD TVs come with cable channels, and guests can stay connected with free WiFi. Beds are dressed in premium bedding and bathrooms offer hair dryers and free toiletries. Other amenities include safes, phones, and ironing boards.


Property features

At Sonesta White Plains Downtown, guests enjoy an indoor pool, a 24-hour fitness center, and free WiFi in public areas. Parking is USD 18.00 per day (USD 25 per day for valet parking)—but if you prefer not to drive, catch a ride in the free airport shuttle at scheduled times. The 24-hour front desk has multilingual staff ready to assist with luggage storage, tours or tickets, and dry cleaning/laundry. Additional amenities include conference space, a 24-hour business center, and a microwave in a common area.

Room options

Superior Room, 1 King Bed

1 King Bed | Sleeps 2

Suite, 1 Double Bed

1 Double Bed | Sleeps 2

Superior Room, 1 King Bed

1 King Bed | Sleeps 2

Superior Room, 1 King Bed

1 King Bed | Sleeps 2

Guest reviews for Sonesta White Plains Downtown

Everyone (16) Couples (6) Family (6)
4
Family

Pool open till 11pm. Restaurant in hotel rooms very clean

By on Feb 25, 2021

Review comment responded on Mar 5, 2021

Dear Anonymous, Thank you for choosing to stay at Sonesta White Plains, we truly appreciate your business. I am thrilled to see you enjoyed your visit to our hotel. Thank you for your feedback. We look forward to welcoming you back soon!

4
Partner Couples

Brought my bf here for a fun night. Everyone was nice, the room was clean and smelling good. If I had one negative thing to say, it would be there was something small on the covers; however, we called & they came to change them without any issues. I would stay again.

By , from White Plains on Sep 30, 2020

Review comment responded on Oct 1, 2020

Dear B., Thank you for choosing to stay at Crowne Plaza White Plains with your bf, we truly appreciate it. I am thrilled to hear that you had a wonderful time. Thank you for your feedback, we strive to deliver exceptionally clean rooms, but fall down from time to time and for that I apologize. Rest assured that we are working with our housekeepers to ensure the rooms are impeccable. I am glad to hear we were able to rectify the situation quickly for you. Hopefully we will see you back at the hotel soon again. warmest regards, Monika Henry General Manager

5
Family Family

I loved the restaurant and Bar area. The pool was beautiful!

By , from Shirley, MA on Mar 16, 2020

2
Everyone

By on Mar 3, 2020

3
Partner Couples Business Business

Not all staff in the dining room were fluent in English. A bit difficult to sign on to the Wifi. Unexpected 'facilities fee' that was essentially an add-on to the room rate but was not disclosed as such. Bait and switch.

By on Feb 24, 2020

5
Family

my stay was smooth I like the text they send you to make sure everything is going well. had to pay for parking buy overall my stay was great

By on Feb 20, 2020

5
Everyone

By on Feb 18, 2020

5
Partner Couples

I love this hotel! Upon entering the room I received a text message from Henry asking if everything was to my liking and also before check out. The room and facility is clean, staff was friendly, the water pressure was amazing, and most importantly all of the bedding was white the way I like it. Highly recommend this hotel.

By , from Bronx on Jan 3, 2020

4
Family with small children Family

Great location and good rooms overall. Definitely would stay here again .

By on Dec 2, 2019

5
Family with small children

Loved it. So nice great bfast deal what more can i say!!!

By on Nov 4, 2019

Sonesta White Plains Downtown

66 Hale Ave, White Plains, NY 10601
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