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Mercure Birmingham West Hotel

4.0 star property
Suburban hotel with a full-service spa and a health club

Choose dates to view prices

Photo gallery for Mercure Birmingham West Hotel

Daily full breakfast (GBP 16 per person)
Exterior
Indoor pool
Hypo-allergenic bedding, in-room safe, desk, laptop workspace
Interior

Reviews

8.2 out of 10
Very good

Popular amenities

  • Pool
  • Gym
  • Bar
  • Parking available

Explore the area

View in a map
Birmingham Road M5 Jct 1, West Bromwich, England, B70 6TU
  • Place, Sandwell Valley Country Park
    ‪6 min walk‬
  • Place, The Hawthorns
    ‪14 min walk‬
  • Place, Bethel Convention Centre
    ‪3 min drive‬
  • Airport, Birmingham (BHX)
    ‪23 min drive‬

Room options

View all photos for Standard Room, 1 Double Bed (Compact)

Standard Room, 1 Double Bed (Compact) | Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Standard Room, 1 Double Bed (Compact)

8.2 out of 10
Very good
(13 reviews)
  • 194 sq ft
  • 20 bedrooms
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Room, 1 Double Bed

Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Standard Room, 1 Double Bed

7.8 out of 10
Good
(6 reviews)
  • 194 sq ft
  • 20 bedrooms
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Room, 2 Twin Beds

Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Standard Room, 2 Twin Beds

9.0 out of 10
Wonderful
(2 reviews)
  • 194 sq ft
  • 20 bedrooms
  • Sleeps 2
  • 2 Twin Beds

View all photos for Privilege, Room, 1 King Bed

Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Privilege, Room, 1 King Bed

9.0 out of 10
Wonderful
(7 reviews)
  • 194 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Classic Room, 2 Twin Beds

Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Classic Room, 2 Twin Beds

8.0 out of 10
Very good
(15 reviews)
  • 194 sq ft
  • Sleeps 2
  • 2 Twin Beds

View all photos for Superior Room, 1 King Bed

Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Superior Room, 1 King Bed

  • 194 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Classic Room, 1 Double Bed

Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Classic Room, 1 Double Bed

8.0 out of 10
Very good
(32 reviews)
  • 194 sq ft
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Room, 3 Twin Beds

Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Standard Room, 3 Twin Beds

  • 194 sq ft
  • Sleeps 3
  • 3 Twin Beds

View all photos for Standard Room, 1 Twin Bed

Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Standard Room, 1 Twin Bed

  • Sleeps 1
  • 1 Twin Bed

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About the neighborhood

West Bromwich

The Hawthorns is a short stroll from Mercure Birmingham West Hotel, and other popular attractions like Utilita Arena Birmingham are within a 10-minute drive. This 4-star hotel has 168 guestrooms and offers a full-service spa, an indoor pool, and free in-room WiFi.

What's nearby

  • Sandwell Valley Country Park - 6 min walk - 0.4 miles
  • The Hawthorns - 14 min walk - 0.8 miles
  • The Billiard Hall - 17 min walk - 0.9 miles
  • Bethel Convention Centre - 3 min drive - 1.5 miles
  • Oak House - 3 min drive - 1.9 miles

Getting around

  • Smethwick Rolfe Street Station - 4 min drive
  • Kenrick Park Tram Stop - 15 min walk
  • Birmingham Airport (BHX) - 38 min drive

Restaurants

  • ‪Starbucks - ‬11 min walk
  • ‪The Interceptor - ‬19 min walk
  • ‪The Cricketers Arms - ‬18 min walk
  • ‪The Windsor Castle - ‬19 min walk
  • ‪McDonald's - ‬14 min walk

About this property

Mercure Birmingham West Hotel

Suburban hotel with a full-service spa and a health club
At Mercure Birmingham West Hotel, guests enjoy a full-service spa, an indoor pool, and a gym. Self parking is offered for GBP 7.00 per day. Multilingual staff at the 24-hour front desk can assist with luggage storage, tours or tickets, and securing valuables. If you like to take your furry friend along on your adventures, this pet-friendly property offers food and water bowls and an off-leash area. Other amenities at this spa hotel include a sauna, free WiFi in public areas, and meeting rooms.
Guests can expect to find free WiFi and 21-inch flat-screen TVs with satellite channels and pay movies. Bathrooms offer hair dryers and free toiletries. Sitting areas, coffee makers, and free weekday newspapers are also available. Housekeeping is available on request.
Recreational amenities at the hotel include an indoor pool, a health club, and a sauna.

Children under 12 years old are not allowed in the swimming pool or health club without adult supervision. Guests under 16 years old are not allowed in the fitness facility.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can pamper themselves with a trip to the onsite spa, which has 2 treatment rooms. Services include facials, body wraps, body scrubs, and body treatments.

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Self parking on site (GBP 7 per day)
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Full breakfast available for a fee 6:30 AM to 9:30 AM on weekdays and 7:30 AM to 10:30 AM on weekends; GBP 16 for adults and GBP 8 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Lounge Bar
  • Restaurant 1896

Things to do

  • Full-service spa
  • Health club
  • Indoor pool
  • Sauna
  • Steam room
  • TV in common areas

Family friendly

  • Indoor pool
  • Laundry facilities
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance
  • Wedding services

Business services

  • 1,916 square feet of conference space
  • 15 meeting rooms
  • Computer station
  • Coworking space

Outdoors

  • Garden
  • Picnic area
  • Terrace
  • Vegetable garden

Full-service spa

  • 2 treatment rooms
  • Body scrubs
  • Body wraps
  • Facials
  • Manicures/pedicures
  • Massage

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Handrails in stairways
  • Hardwood flooring in public areas
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa
  • Wheelchair-accessible van parking

More

  • 1 building
  • 4 floors
  • At least 10% of profits reinvested in community and sustainability
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • At least 80% organic food
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Built in 1975
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Designated smoking areas (fines apply)
  • Double-glazed windows
  • Humane treatment of captive wild animals
  • Local artist showcase
  • Locally-owned and organized tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Reusable tableware
  • Traditional architecture
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Hypo-allergenic bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • 21-inch flat-screen TV with satellite channels
  • Pay movies

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle

More

  • Air conditioning (climate-controlled)
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Desk
  • Desk chair
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Free weekday newspapers
  • Iron/ironing board on request
  • Laptop workspace
  • Laptop-compatible safe
  • LED lighting
  • Recycling
  • Separate sitting area
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in available
Late check-in subject to availability
Late check-in fee for check-in between noon and 2:00 PM
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
If you are planning to arrive after 10:00 PM please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • This property welcomes pets for GBP 20.00 per accommodation, per day
  • Dogs only
  • Food and water bowls and an off-leash area are available
  • Service animals exempt from fees

Children and extra beds

  • One child 6 years old or younger stays free when using existing bedding

Property payment types

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for full breakfast: approximately GBP 16 for adults and GBP 8 for children
  • Self parking fee: GBP 7.00 per day
  • Pet fee: GBP 20.00 per accommodation, per day
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-in fee for check-in between noon and 2:00 PM
  • Late check-out is available for a fee (subject to availability)

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)
  • Check-in: 3:00 PM
  • Check-out: noon
  • Minimum check-in age: 18
The front desk is open 24 hours a day, and checking out is easy with express services. Driving? This property offers parking (fees apply).

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards and debit cards. Cash is not accepted. 
  • Onsite safety features include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards.
  • This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels).

Additional information about polices, regulations, and more:

  • Registered guests are the only ones allowed in guestrooms.
  • Connecting or adjoining rooms can be requested, but all rooms are subject to availability. Contact the property using the phone number on your booking confirmation.
  • No cribs or infant beds are available.
  • No rollaway or extra beds are available.

Property is also known as

Park Inn Radisson Birmingham West M5 J1
Park Inn Radisson Birmingham West M5 J1 Hotel
Park Inn Radisson Birmingham West M5 J1 Hotel West Bromwich
Park Inn Radisson Birmingham West M5 J1 West Bromwich
West Bromwich Hotel AccorHotels Now Open
West Bromwich AccorHotels Now Open
The Birmingham West Hotel by AccorHotels Hotel
The Birmingham West Hotel by AccorHotels West Bromwich
Hotel The West Bromwich Hotel And Spa by AccorHotels (Now Open)
The Birmingham West Hotel by AccorHotels Hotel West Bromwich
Hotel AccorHotels Now Open
AccorHotels Now Open
Park Inn by Radisson Birmingham West M5 J1
The West Bromwich Hotel Spa by AccorHotels (Now Open)

Frequently asked questions

Is free cancellation available at Mercure Birmingham West Hotel?

Mercure Birmingham West Hotel provides free cancellation on select room rates. For additional details, review the cancellation policy on our site.

What's there to do around Mercure Birmingham West Hotel?

This hotel is located in West Bromwich within a short 13-minute walk of The Hawthorns. You'll also find Utilita Arena Birmingham and Villa Park within a short drive.

Is parking available on site at Mercure Birmingham West Hotel?

Yes, parking is offered for GBP 7.00 per day. Accessible parking is also available for guests.

Is a spa located at Mercure Birmingham West Hotel?

There is a full-service spa available for guests to enjoy and services include body wraps, massages, mani/pedis, and facials.

Does Mercure Birmingham West Hotel feature a casino?

No, Mercure Birmingham West Hotel doesn't have a casino.

Is there an indoor pool at Mercure Birmingham West Hotel?

Yes, this hotel has an indoor pool.

What amenities will couples enjoy at Mercure Birmingham West Hotel?

There are plenty of amenities for couples at this hotel, including an indoor pool, a bar, and a garden-view restaurant.

Does Mercure Birmingham West Hotel have a hot tub?

No, but this hotel does have a steam room.

Does Mercure Birmingham West Hotel feature a restaurant that includes a breakfast menu?

Yes, Mercure Birmingham West Hotel serves a full breakfast for a surcharge each morning at Restaurant 1896.

Does Mercure Birmingham West Hotel allow pets to stay for free?

Although they can't stay for free, dogs are welcome at Mercure Birmingham West Hotel for a fee of GBP 20.00 per accommodation, per day. The property also provides an off-leash area and food and water bowls.

Are there connecting rooms at Mercure Birmingham West Hotel?

Yes, this hotel has connecting guestrooms you can book for your group event or vacation.

How close is the airport from Mercure Birmingham West Hotel?

The closest major airport to Mercure Birmingham West Hotel is Birmingham Airport (BHX), which is 21.8 mi away (38 minutes by car). Another top airport is Coventry (CVT), which is around 22.8 mi away.

Are there rooms with balconies at Mercure Birmingham West Hotel?

No, there aren't any guestrooms with balconies at Mercure Birmingham West Hotel.

Does Mercure Birmingham West Hotel offer wedding services?

There are wedding services available at Mercure Birmingham West Hotel if that's in your vacation plans.

Mercure Birmingham West Hotel Reviews

Reviews

8.2

Very Good

Rating 10 - Excellent. 395 out of 834 reviews
Rating 8 - Good. 239 out of 834 reviews
Rating 6 - Okay. 104 out of 834 reviews
Rating 4 - Poor. 49 out of 834 reviews
Rating 2 - Terrible. 47 out of 834 reviews

8.4/10

Cleanliness

8.6/10

Staff & service

8.2/10

Amenities

8.0/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

8/10 Good

Raminder

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Over all is good.
Stayed 1 night in Aug 2025

8/10 Good

Michelle

Liked: Staff & service, property conditions & facilities
The room was average size beds were comfy shower was good but kept getting really hot
Stayed 2 nights in Aug 2025

10/10 Excellent

Chris

Stayed 1 night in Jul 2025

10/10 Excellent

Ben

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good visit.

All the team were friendly and helpful through my stay. The food was of a good standard, only comment would be don't cover the hash browns in a morning as it makes them soggy (only done on the Monday morning)
Stayed 3 nights in Aug 2025

4/10 Poor

Marek

Business traveler
Liked: Staff & service
Disliked: Room comfort
Stayed 1 night in Jun 2025

10/10 Excellent

Anthony

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2025

10/10 Excellent

David

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely and accomodating staff.
Stayed 1 night in Aug 2025

4/10 Poor

Philip

Disliked: Amenities, property conditions & facilities
.
Stayed 5 nights in Jul 2025

10/10 Excellent

Tins

Stayed 2 nights in Aug 2025

10/10 Excellent

Dominic

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were great and friendly, ready to help and always with a smile. Well done to you all. The health club facilities were great too.
Stayed 2 nights in Aug 2025

6/10 Okay

Inosh De, Slough

Disliked: Cleanliness, staff & service
The bed was comfy, and the room was okay, but a little dated. The spa was seriously gross, but the gym was fine. The front desk people need some training, it's supposed to be a 4-star hotel. It's really more like a 3-star.
Stayed 3 nights in Jul 2025

10/10 Excellent

steve

Business traveler
Liked: Staff & service, room comfort
Stayed 1 night in Jul 2025

8/10 Good

Hajara

Traveled with partner
Liked: Cleanliness, staff & service
Disliked: Amenities
We stayed at the Mercure recently and while there were a few hiccups, I’m giving an extra star simply because the staff were so lovely. Maciej and the reception team were particularly brilliant – incredibly helpful, kind, and genuinely went out of their way to make our stay easier. They helped my husband print his exam notes for free, and were really accommodating when it came to storing my medication that needed strict temperature control. That kind of thoughtful service really does go a long way. The housekeeping team were also great – friendly and the room was very clean. However, the room itself was a bit smaller than we expected and didn’t have a fridge or microwave. I know a lot of hotels seem to be moving away from offering those now, but it’s still worth noting. A couple of bits in the room could do with attention too – the iron was slightly broken and the shower handles were a bit wobbly. The drainage in the shower wasn’t the best either, with water pooling quite quickly. We mainly chose this hotel for the hot tub, so it was a shame that it was out of order during our visit. The pool, steam room and sauna were nice to use though, and I even joined in on a couple of classes which were fun. The leisure area overall could do with a bit of a refresh – there’s a bit of rust around and it does get quite busy, as it seems to be shared with local members. Breakfast was fine, nothing special, but it did the job.
Stayed 3 nights in Jul 2025

10/10 Excellent

Matthew

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

8/10 Good

Tarlok

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was good,& the staff was help full The only problem i had coming there your Hotel Board should be in Bigger size & well displayed on left side too,i missed the site twice,this is my Optionen
Stayed 1 night in Jul 2025

10/10 Excellent

Paul

Stayed 1 night in Jul 2025

10/10 Excellent

Noel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I have to pay for the car park £7 I choose this hotel because if the car park and location but that turn me off completely.
Stayed 1 night in Jul 2025

8/10 Good

Karen

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly helpful staff. Rooms were comfortable and clean.
Stayed 2 nights in Jul 2025

6/10 Okay

Zoe

Traveled with partner
Liked: Staff & service, amenities
Disliked: Property conditions & facilities
Staff was friendly, room was lovely, but the spa was a disappointment, hardly any sun loungers, pool too small. Partner said men’s changing rooms was dirty and unhygienic. Jacuzzi wasn’t working. Spa area also seemed dirty, so we didn’t get any use of the facilities there. Personal opinion- only allow certain amount of people in the spa so it doesn’t get too crowded.
Stayed 1 night in Jul 2025

6/10 Okay

rosemary

Traveled with family
Liked: Property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

8/10 Good

Robert

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Solo traveler on business, very welcoming staff, very pleasant place to stay. An oasis really …
Stayed 1 night in Jul 2025

10/10 Excellent

Alicia

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2025

6/10 Okay

Babawale

Traveled with family
Liked: Cleanliness, room comfort

Staff were nice and we had a comfortable bed to sl

Stay was good. Neighbours smoking cannabis, wasn't a pleasant smell around the corridors despite being a smoke free environment.
Stayed 1 night in Jul 2025

8/10 Good

ginie

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
The staff was very helpful and nice
Stayed 2 nights in Jul 2025

8/10 Good

Chinye

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice!

The hotel was clean and staff were friendly. I would stay here again.
Stayed 2 nights in Jul 2025

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