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Quality Inn & Suites

2.5 star property
Hotel in West Bend with free breakfast and a 24-hour front desk

Choose dates to view prices

Photo gallery for Quality Inn & Suites

Suite, 1 King Bed, Non Smoking | Iron/ironing board, free cribs/infant beds, free WiFi, bed sheets
Lobby
Iron/ironing board, free cribs/infant beds, free WiFi, bed sheets
Iron/ironing board, free cribs/infant beds, free WiFi, bed sheets
Free buffet breakfast

Reviews

7.6 out of 10
Good

Popular amenities

  • Room service
  • Pool
  • Pet friendly
  • Laundry
  • Housekeeping

Explore the area

View in a map
2433 W Washington St, West Bend, WI, 53095
  • Place, Regner Park
    ‪3 min drive‬
  • Place, West Bend Country Club
    ‪6 min drive‬
  • Place, Washington County Fair Grounds
    ‪8 min drive‬
  • Airport, Fond du Lac, WI (FLD-Fond du Lac County)
    ‪42 min drive‬

Room options

View all photos for Standard Room, 1 King Bed, Non Smoking

Iron/ironing board, free cribs/infant beds, free WiFi, bed sheets

Standard Room, 1 King Bed, Non Smoking

8.4 out of 10
Very good
(23 reviews)
  • 300 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds

Standard Room, 2 Queen Beds | Iron/ironing board, free cribs/infant beds, free WiFi, bed sheets

Standard Room, 2 Queen Beds

9.0 out of 10
Wonderful
(12 reviews)
  • 400 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 1 King Bed, Non Smoking

Suite, 1 King Bed, Non Smoking | Iron/ironing board, free cribs/infant beds, free WiFi, bed sheets

Suite, 1 King Bed, Non Smoking

8.8 out of 10
Excellent
(5 reviews)
  • 400 sq ft
  • Sleeps 4
  • 1 King Bed

Room, 1 King Bed, Accessible, Non Smoking

8.0 out of 10
Very good
(1 review)
  • Sleeps 2
  • 1 King Bed

About the neighborhood

West Bend

Quality Inn & Suites places you within 2 miles (3 km) of Regner Park and West Bend Labyrinth Garden. This 49-room hotel has conveniences like free breakfast, an indoor pool, and free in-room WiFi.

What's nearby

  • Regner Park - 3 min drive - 0.9 miles
  • West Bend Labyrinth Garden - 4 min drive - 1.6 miles
  • Kettle Moraine Ice Center - 6 min drive - 4.7 miles
  • West Bend Country Club - 6 min drive - 4.2 miles
  • Washington County Fair Grounds - 8 min drive - 8.0 miles

Getting around

  • General Mitchell Intl. Airport (MKE) - 44 min drive

Restaurants

  • ‪McDonald's - ‬14 min walk
  • ‪Culver's - ‬5 min walk
  • ‪Starbucks - ‬15 min walk
  • ‪Moose lodge 1398 - ‬3 min drive
  • ‪Dooley's - ‬4 min drive

About this property

Quality Inn & Suites

Hotel in West Bend with free breakfast and a 24-hour front desk
Guests of Quality Inn & Suites enjoy features like an indoor pool, free WiFi in public areas, and free newspapers. There's free parking if you drive. The front desk is staffed 24/7 to help with dry cleaning/laundry, securing valuables, and luggage storage. This hotel also has laundry facilities.
Guests can expect to find free WiFi and flat-screen TVs with cable channels. Other standard amenities include refrigerators, microwaves, and coffee makers. Change of towels is available on request.
Recreational amenities at the hotel include an indoor pool.

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • RV/bus/truck parking on site

Food and drink

  • Free buffet breakfast

Things to do

  • Indoor pool

Family friendly

  • In-room crib
  • In-room microwave
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of towels on request
  • Dry cleaning/laundry service
  • Housekeeping (daily)

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • No elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible registration desk

More

  • 2 floors
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Free crib

Bathroom

  • Hair dryer
  • Towels provided

Entertainment

  • Flat-screen TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator
  • Room service

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Free local calls
  • Iron/ironing board

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 5:30 AM

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • This property welcomes pets for USD 15 per pet, per night, plus a one-time cleaning fee of USD 50
  • 2 total (25 lbs is the maximum weight per pet)
  • Service animals exempt from fees

Children and extra beds

  • Children 18 years old and younger stay free when using existing bedding
  • Free cribs/infant beds are available

Property payment types

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Pet fee: USD 15 per pet, per night plus USD 50 one-time cleaning fee
  • Service animals are exempt from fees

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
  • Check-in: 3 PM
  • Check-out: 11 AM
The front desk is open 24 hours a day. Driving? This property offers free self parking, along with RV, bus, and truck parking.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards. Cash is not accepted. 
  • This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice).

Additional information about polices, regulations, and more:

  • Connecting or adjoining rooms can be requested, but all rooms are subject to availability. Contact the property using the phone number on your booking confirmation.
  • There are no elevators.
  • No rollaway or extra beds are available.

Property is also known as

Quality Inn West Bend
Quality West Bend
Quality Inn & Suites Hotel
Quality Inn & Suites West Bend
Quality Inn & Suites Hotel West Bend

Frequently asked questions

Is free cancellation available at Quality Inn & Suites?

Quality Inn & Suites offers free cancellation on certain room rates. If you'd like to learn more, review the cancellation policy on Orbitz.

What's there to do near Quality Inn & Suites?

This hotel is located in West Bend, close to West Bend Country Club, Kettle Moraine Ice Center, and Big Cedar Lake. You'll also find Regner Park and Eisenbahn State Trail within a short drive.

Is there parking available at Quality Inn & Suites?

Yes, self parking is offered for free at the hotel. RV/bus/truck parking is also available for guests.

Does Quality Inn & Suites feature a casino on the premises?

No, Quality Inn & Suites doesn't have a casino.

Is there an indoor pool at Quality Inn & Suites?

Yes, this hotel has an indoor pool.

Is Quality Inn & Suites good for couples?

Couples staying at this hotel will appreciate amenities like an indoor pool and free breakfast plus some guestrooms include jetted bathtubs.

Does Quality Inn & Suites have a hot tub?

No, but this hotel offers jetted bathtubs in some guestrooms.

Does Quality Inn & Suites have a restaurant that serves breakfast?

Quality Inn & Suites offers free buffet breakfast though there is no restaurant.

Does Quality Inn & Suites allow pets to stay for free?

Although they can't stay for free, pets are welcome at Quality Inn & Suites for a fee of USD 15 per pet, per night.

Does Quality Inn & Suites have connecting rooms?

Yes, you can book connecting guestrooms at this hotel for your group or family vacation.

Where is the closest airport to Quality Inn & Suites?

The closest major airport to Quality Inn & Suites is Waukesha, WI (UES-Waukesha County), which is about 26.9 mi away. Another top airport is Fond du Lac, WI (FLD-Fond du Lac County), which is around 27.3 mi away.

Can I book a room with a balcony at Quality Inn & Suites?

No, at Quality Inn & Suites, there aren't any guestrooms that list a balcony.

Reviews

Quality Inn & Suites Reviews

7.6

Good

7.8/10

Cleanliness

8.2/10

Staff & service

7.6/10

Amenities

7.4/10

Property conditions & facilities

7.8/10

Eco-friendliness
Rating 10 - Excellent. 165 out of 509 reviews
Rating 8 - Good. 178 out of 509 reviews
Rating 6 - Okay. 89 out of 509 reviews
Rating 4 - Poor. 42 out of 509 reviews
Rating 2 - Terrible. 35 out of 509 reviews

Reviews

10/10 Excellent

Karen

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2025

10/10 Excellent

Joan

The hospitality and guest services were fantastic. Very friendly, helpful, and provided a nice breakfast spread.
Stayed 2 nights in Jun 2025

10/10 Excellent

William, Evansville

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Jun 2025

4/10 Poor

Toni

Disliked: Cleanliness, property conditions & facilities

Not clean

Bathroom was disgusting. The outside front of the tub looked like it hadn’t been cleaned in months. Toilet was dirty. The floor, especially near the tub, was very grimy - nastiness in the corners. The carpet in the room had random wet spots. One good thing, the a/c worked great.
Stayed 1 night in Jun 2025

6/10 Okay

Verified traveler

Traveled with family
Liked: Staff & service, property conditions & facilities, room comfort

good enough

Rooms were overall comfortable and mostly clean. Top bedspread had some questionable brown stains and the toilet bowl inside had mildew that could use a good scrub. There also is no elevator which was kind of a pain since we were in town for a wedding and had a lot of stuff to haul.
Stayed 2 nights in Jun 2025

2/10 Terrible

Kristy

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities
Disgusting. We were in a suite so it was mediocre but there were people smoking cigarettes in their rooms right next to us. The whole hallway constantly reeked like smoke. We would complain and just be told it was “from their clothes.” No reason for it in a non smoking hotel, especially in summer when there is a door 10 feet away to be used for smoking outdoors. Then it smelled like pot outside and when my kids were swimming we could see grown men through the window clear as day smoking joints outside. On the last night I was woken up to adults outside my room laughing at 3 am about how the cops kicked them out of the bars. After 10 minutes I tried to call the desk to address this but there’s no number to call them anywhere in the room or online! It was just me (a 36 year old female) and my 2 year old daughter in the room so I didn’t feel comfortable confronting intoxicated adults bragging about being escorted out by cops. How can you not have a way to reach the desk? What if my safety was at stake?? NEVER again will stay at a quality inn and we stay at hotels every weekend for family softball tournaments. Horrible service. Care more about catering to their cigarette and pot-smoking drunk obnoxious guests than families who follow the rules and just dont want to smell like an ashtray every time they leave their room.
Stayed 2 nights in Jun 2025

4/10 Poor

Holly

Traveled with partner
Liked: Staff & service
Disliked: Cleanliness
P
Stayed 1 night in May 2025

10/10 Excellent

Ricardo

Liked: Cleanliness, amenities, property conditions & facilities
Great place, clean, n they leave you wlob which is nice
Stayed 1 night in Jun 2025

8/10 Good

Licia

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Clean, comfortable, good price.

Quick check-in, comfortable beds, clean room.
Stayed 1 night in May 2025

6/10 Okay

Birdie

Traveled with family
Liked: Staff & service, room comfort
Disliked: Cleanliness, property conditions & facilities

Red

The place was friendly but the sink was clogged toilet had black mold
Stayed 2 nights in May 2025

10/10 Excellent

Brian

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in May 2025

8/10 Good

Kathy

Traveled with family
Liked: Staff & service
Staff was friendly and helpful, Breakfast was very good Older facility that needs a bit of maintenance . Bathroom Sink drained very slowly. Dresser drawers were damaged.
Stayed 5 nights in May 2025

10/10 Excellent

Scott

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2025

10/10 Excellent

Carrie

Traveled with partner
Liked: Amenities, property conditions & facilities
Staff was very nice & helpful
Stayed 1 night in May 2025

2/10 Terrible

Charles

Stayed 1 night in Apr 2025

8/10 Good

CRISTIAN KREMER

Business traveler
Liked: Staff & service, amenities, property conditions & facilities
Convenient for a one night stay, early meeting next morning nearby. Main lobby is very poor, small and deorganized, but rooms are surprisingly nice and comfortable. Checking inn was easy, no big of a deal when asking for a phone number (international phone numbers do go along with local hotel computer systems)
Stayed 1 night in Apr 2025

8/10 Good

Emily

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Apr 2025

10/10 Excellent

Erick

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Staff was pleasant and room was clean
Stayed 1 night in Apr 2025

10/10 Excellent

Betty

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our room was nice and had lots of space. The bed was very comfortable. The fridge in our room was noisy when it ran and the breakfast was tasty, but cold.
Stayed 1 night in Mar 2025

6/10 Okay

Orlando

Stayed 1 night in Feb 2025

10/10 Excellent

Amy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Feb 2025

4/10 Poor

Ken

Traveled with family and small children
For the price, not bad. Poole was out of service. Only the hot tub worked. Seem to be a bit rundown.
Stayed 3 nights in Feb 2025

8/10 Good

Emily

Traveled with family
Liked: Cleanliness, staff & service
Stayed 1 night in Feb 2025

10/10 Excellent

Wendy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2025

6/10 Okay

Marietta

Stayed 1 night in Jan 2025