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Alpine Hotel Wengen (former Sunstar Wengen)

4.0 star property
Upscale hotel with full-service spa and fitness center

Choose dates to view prices

Photo gallery for Alpine Hotel Wengen (former Sunstar Wengen)

Indoor pool, sun loungers
Front of property
View from property
Premium bedding, free minibar, in-room safe, desk
Lobby
Reviews
9.2

Wonderful

Popular amenities

  • Pet friendlyPet friendlyPet friendly
  • PoolPoolPool
  • Breakfast available
  • SpaSpaSpa
  • RestaurantRestaurantRestaurant
  • BarBarBar

Explore the area

Map
Wengiboden 1352a, Wengen, Lauterbrunnen, BE, 3823
  • Popular LocationWengen-Mannlichen Cable Car1 min walk
  • AirportBern (BRN-Belp)52 min drive
  • Popular LocationStaubbach Falls73 min drive
  • Popular LocationTrummelbach Falls75 min drive

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Room options

View all photos for Duplex Family Room

Premium bedding, free minibar, in-room safe, desk

Duplex Family Room

  • Sleeps 4
  • 4 Twin Beds

View all photos for Double Room (Budget)

Premium bedding, free minibar, in-room safe, desk

Double Room (Budget)

  • Sleeps 2
  • 2 Twin Beds

View all photos for Standard Single Room

Premium bedding, free minibar, in-room safe, desk

Standard Single Room

  • Sleeps 1
  • 1 Twin Bed

View all photos for Superior Room

Premium bedding, free minibar, in-room safe, desk

Superior Room

  • Sleeps 3
  • 2 Twin Beds and 1 Queen Sofa Bed

View all photos for Standard Double Room

Standard Double Room | Premium bedding, free minibar, in-room safe, desk

Standard Double Room

  • Sleeps 2
  • 2 Twin Beds

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About the neighborhood

Lauterbrunnen

Alpine Hotel Wengen (former Sunstar Wengen) places you next to Mannlichen Mountain and Wengen LWM. This 76-room, 4-star hotel has a full-service spa along with an indoor pool and free in-room WiFi.

What's nearby

  • Wengen LWM - 1 min walk
  • Wengen-Mannlichen Cable Car - 1 min walk
  • Valley Museum Lauterbrunnen - 73 min drive
  • Staubbach Falls - 73 min drive
  • Trummelbach Falls - 75 min drive

Getting around

  • Wengen Station - 2 min walk
  • The nearest major airports are:<br />Bern (BRN-Belp): 54-min drive, 37.8 mi/60.8 km<br /> Zurich Airport (ZRH): 130-min drive, 90 mi/144.8 km<br /> <p></p>

Restaurants

  • Horner Pub - 71 min drive
  • Restaurant Steinbock - 70 min drive
  • BASE Cafe - 72 min drive
  • Flavours - 71 min drive
  • Food Point - 71 min drive

About this property

Alpine Hotel Wengen (former Sunstar Wengen)

Upscale hotel with full-service spa and fitness center
At Alpine Hotel Wengen (former Sunstar Wengen), guests enjoy a full-service spa, an indoor pool, and a gym. For transportation, you can make use of an airport shuttle (available on request) for CHF 500 per vehicle one-way, as well as a free train station shuttle. Multilingual staff at the front desk are standing by 24/7 to help with luggage storage, dry cleaning/laundry, and securing valuables. If you like to take your furry friend along on your adventures, this pet-friendly property offers food and water bowls. Other amenities at this spa hotel include a sauna, free WiFi in public areas, and coffee/tea in a common area.
Guests can expect to find free WiFi and flat-screen TVs with cable channels. Bathrooms offer hair dryers and free toiletries, and beds are dressed in premium bedding. Free minibar items, sitting areas, and safes are other standard amenities.
Recreational amenities at the hotel include an indoor pool, a sauna, and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can pamper themselves with a trip to the onsite spa, which has 1 treatment room. Services include massages.

Languages

Dutch, English, French, German

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available
  • Roundtrip airport shuttle (surcharge) from 6:00 AM to midnight on request
  • Free train station pick-up shuttle

Food and drink

  • Daily buffet breakfast available for a fee: CHF 25 for adults and CHF 20 for children
  • A bar/lounge
  • A restaurant
  • Coffee and tea in common areas

Restaurants on site

  • La Residence

Things to do

  • Arcade/game room
  • Full-service spa
  • Gym
  • Indoor pool
  • Piano
  • Playground
  • Sauna
  • Shopping
  • Ski passes
  • Ski storage
  • Steam room
  • TV in common areas

Family friendly

  • Arcade/game room
  • Art supplies
  • Baby monitor
  • Changing table
  • Children's books
  • Indoor pool
  • Laundry facilities
  • Playground
  • Trampoline

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance

Business services

  • Computer station

Outdoors

  • Barbecue grill
  • Garden
  • In the mountains
  • Pool loungers

Full-service spa

  • Massage
  • Treatment room

Accessibility

  • Elevator

More

  • 1 building
  • 4 floors
  • Built in 1898
  • Fireplace in lobby
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Hypo-allergenic bedding
  • Premium bedding

Bathroom

  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Slippers
  • Towels

Entertainment

  • Flat-screen TV with cable channels

Food and drink

  • Free bottled water
  • Free stocked minibar
  • Limited room service

More

  • Connecting rooms available
  • Desk
  • Heating
  • Phone
  • Safe
  • Separate sitting area

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: 10 PM
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival
If you are planning to arrive after 11:00 PM please contact the property in advance using the information on the booking confirmation
For more details, please contact the property using the information on the booking confirmation
Wengen is in a car-free zone and can be reached only by train.

Access methods

Staffed front desk

Pets

  • This property welcomes pets for CHF 25 per pet, per day
  • Dogs only
  • Food and water bowls are available

Children and extra beds

  • Up to 2 kids 5 years old and younger stay free when using existing bedding

Property payment types

Important information

Fees

You'll be asked to pay these charges at the property:

  • A tax is imposed by the city and collected at the property. Exemptions or reductions might apply. For more details, please contact the property using the information on the reservation confirmation received after booking.
  • A tax is imposed by the city: CHF 1.00 per person, per night for adults; CHF 1.20 per night for guests aged 6-16 years old. This tax does not apply to children under 6 years of age.
  • Tourism fee: CHF 2.40 per person, per night

These are all of the charges provided to us by the property.

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for buffet breakfast: approximately CHF 25 for adults and CHF 20 for children
  • Airport shuttle fee: CHF 500 per vehicle (one-way)
  • Pet fee: CHF 25 per pet, per day

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
Guests must contact this property in advance to reserve rollaway/extra beds
This property accepts credit cards and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
  • Check-in: 4:00 PM
  • Check-out: 11 AM
  • Minimum check-in age: 18
The front desk is open 24 hours a day. For convenient arrivals and departures, you can take advantage of the airport shuttle (available during limited hours), which is offered for a fee.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • No parking is available onsite.
  • Guests must contact this property in advance to reserve rollaway/extra beds.
  • This property accepts credit cards and cash.
  • The credit card used at check-in for incidentals must be in the name of the primary guest who made the reservation.
  • Onsite safety features include a fire extinguisher, a smoke detector, and a first aid kit.
  • Cashless payment methods are available for all transactions.
  • Contactless check-in and contactless check-out are available.

Additional information about polices, regulations, and more:

  • Connecting or adjoining rooms can be requested, but all rooms are subject to availability. Contact the property using the phone number on your booking confirmation.

National rating

Hotelstars Union assigns an official star rating for properties in Switzerland. This property is rated 4 stars.

Property is also known as

Hotel Sunstar Alpine Wengen
Hotel Sunstar Wengen
Hotel Wengen Sunstar
Wengen Sunstar Hotel
Sunstar Alpine Hotel Wengen
Sunstar Alpine Wengen
Sunstar Hotel Wengen
Sunstar Wengen
Wengen Sunstar
Sunstar Hotel Wengen
Alpine Hotel Wengen (former Sunstar Wengen) Hotel
Alpine Hotel Wengen (former Sunstar Wengen) Lauterbrunnen
Alpine Hotel Wengen (former Sunstar Wengen) Hotel Lauterbrunnen

Frequently asked questions

Is free cancellation available at Alpine Hotel Wengen (former Sunstar Wengen)?

Alpine Hotel Wengen (former Sunstar Wengen) offers free cancellation on certain room rates. For specific requirements, look at the cancellation policy on our site.

What is there to do near Alpine Hotel Wengen (former Sunstar Wengen)?

This hotel is located in Lauterbrunnen, just steps from Mannlichen Mountain and Wengen LWM, and within a short walk of Wengen-Mannlichen Cable Car. You'll also find Grindelwald - Wengen Ski Area and Mini Golf Wengen less than a mile away.

Will I be able to park at Alpine Hotel Wengen (former Sunstar Wengen)?

No, there isn't parking at this hotel.

Is there a spa at Alpine Hotel Wengen (former Sunstar Wengen)?

There is a full-service spa available for guests to enjoy and services include massages.

Does Alpine Hotel Wengen (former Sunstar Wengen) include a casino?

No, Alpine Hotel Wengen (former Sunstar Wengen) doesn't have a casino.

Will I find an indoor pool at Alpine Hotel Wengen (former Sunstar Wengen)?

Yes, this hotel has an indoor pool.

What amenities will couples enjoy at Alpine Hotel Wengen (former Sunstar Wengen)?

There are plenty of amenities for couples at this hotel, including an indoor pool, a bar, and a restaurant.

Are there hot tubs at Alpine Hotel Wengen (former Sunstar Wengen)?

No, but this hotel does have a steam room.

Does Alpine Hotel Wengen (former Sunstar Wengen) have a restaurant that serves breakfast?

Yes, Alpine Hotel Wengen (former Sunstar Wengen) serves buffet breakfast for a surcharge each morning at La Residence.

Will Alpine Hotel Wengen (former Sunstar Wengen) allow pets to stay free of charge?

Although they can't stay for free, dogs are welcome at Alpine Hotel Wengen (former Sunstar Wengen) for a fee of CHF 25 per pet, per day. The property also provides food and water bowls.

Are there connecting rooms at Alpine Hotel Wengen (former Sunstar Wengen)?

Yes, this hotel has connecting guestrooms you can book for your group event or vacation.

How far is the airport from Alpine Hotel Wengen (former Sunstar Wengen)?

The closest major airport to Alpine Hotel Wengen (former Sunstar Wengen) is Bern (BRN-Belp), which is about 29.1 mi away.

Can I book a room with a balcony at Alpine Hotel Wengen (former Sunstar Wengen)?

Yes, some guestrooms at Alpine Hotel Wengen (former Sunstar Wengen) offer a balcony and may feature mountain views.

Alpine Hotel Wengen (former Sunstar Wengen) Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 168 out of 269 reviews" "
Rating 8 - Good. 80 out of 269 reviews" "
Rating 6 - Okay. 15 out of 269 reviews" "
Rating 4 - Poor. 5 out of 269 reviews" "
Rating 2 - Terrible. 1 out of 269 reviews" "

9.4/10

Cleanliness

9.2/10

Staff & service

8.8/10

Amenities

8.8/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Parry

Traveled with group
Stayed 7 nights in Jan 2024

10/10 Excellent

Clara

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Dec 2023

10/10 Excellent

Antony

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great view from the room and the hotel is clean. Service is Great! I would recommend to others.
Stayed 2 nights in Dec 2023

10/10 Excellent

Stefan

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff. Excellent included breakfasts. Stunning views from rooms. Valuable transfer service by golf cart from train station to the hotel when carrying luggage. Very nice indoor pool. Bar food could be improved. Several good dining options within a short walk and across the street from the ski lift to the peak. Comfortable beds and clean rooms.
Stayed 1 night in Sep 2023

6/10 Okay

Matthew

Traveled with partner
Liked: Cleanliness, amenities
Disliked: Property conditions & facilities
I know that Switzerland is expensive, but generally you do get good quality for your money. Unfortunately in this hotels case the rooms are really starting to show their age and are in need of a refresh. The hotel is well located and with a bit of updating could be a great option, but until then I couldn’t recommend. I would spend a bit more and go to a slightly more modern hotel. The staff were generally fine, however the checkin staff were rather short with us.
Stayed 4 nights in Sep 2023

10/10 Excellent

Neil

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Oct 2023

10/10 Excellent

Mikal

Reception staff professional and welcoming .. Bedding great . Nice balcony and view . Only problem some drunk ness noise by people in the street during multiple nights and hours - wish staff could damp that down - I thought that was Swiss edict..,
Stayed 2 nights in Oct 2023

10/10 Excellent

mary

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great return visit to Wengen. Would definitely stay here again
Stayed 3 nights in Oct 2023

10/10 Excellent

Ricky

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Sep 2023

10/10 Excellent

Lindsay, Clifton Forge

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
If I could give this hotel 10 stars, I would. The breakfast was beyond amazing. The staff were so friendly and the hotel was convenient to the cable cars and train. You couldn’t ask for anything better.
Stayed 5 nights in Sep 2023