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Hotel Regina Mürren

Property class: 2.5

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Photo gallery for Hotel Regina Mürren

Restaurant
Room
View from property
Exterior detail
Lobby lounge

Reviews

7.4 out of 10
Good

Popular amenities

  • Breakfast included
  • Pet friendly
  • Restaurant
  • Business services
  • Bar

Explore the area

View in a map
Hauptstrasse, Mürren, BE, 3825
  • Place, Allmendhubelbahn
    ‪2 min walk‬
  • Place, Schilthornbahn
    ‪3 min walk‬
  • Place, Alpine Sports Centre Mürren
    ‪5 min walk‬

Room options

Economy Single Room, Shared Bathroom, City View

  • City view
  • 108 sq ft
  • Sleeps 1
  • 1 Twin Bed

View all photos for Economy Double Room, Shared Bathroom, City View

Cribs (surcharge), rollaway beds (surcharge)

Economy Double Room, Shared Bathroom, City View

  • City view
  • 161 sq ft
  • Sleeps 2
  • 1 Double Bed OR 2 Twin Beds

View all photos for Panoramic Double Room, Shared Bathroom, Mountain View (Balcony)

Cribs (surcharge), rollaway beds (surcharge)

Panoramic Double Room, Shared Bathroom, Mountain View (Balcony)

  • Mountain view
  • 161 sq ft
  • Sleeps 2
  • 1 Double Bed OR 2 Twin Beds

View all photos for Panoramic Triple Room, Shared Bathroom, Mountain View (Balcony)

Balcony

Panoramic Triple Room, Shared Bathroom, Mountain View (Balcony)

  • Mountain view
  • 215 sq ft
  • Sleeps 3
  • 1 Double Bed and 1 Twin Bed OR 3 Twin Beds

View all photos for Family Room, Balcony, Mountain View

Balcony

Family Room, Balcony, Mountain View

  • Mountain view
  • 215 sq ft
  • Sleeps 4
  • 1 Double Bed OR 2 Twin Beds

View all photos for Double Room, City View (Shower / WC )

Bathroom sink

Double Room, City View (Shower / WC )

  • City view
  • 161 sq ft
  • Sleeps 2
  • 1 Double Bed

About the neighborhood

Mürren

Hotel Regina Mürren places you next to Allmendhubelbahn and within a 5-minute walk of Schilthornbahn. This 52-room hotel welcomes guests with conveniences like free breakfast, a restaurant, and ski-in/ski-out access.

What's nearby

  • Allmendhubelbahn - 2 min walk - 0.1 miles
  • Schilthornbahn - 3 min walk - 0.2 miles
  • Alpine Sports Centre Mürren - 5 min walk - 0.3 miles
  • Gimmelwald Cable Car - 7 min drive - 1.6 miles
  • Swiss Alps Jungfrau-Aletsch - 10 min drive - 1.6 miles

Getting around

  • Mürren Station - 7 min walk

Restaurants

  • Horner Pub
  • ‪Alti Metzg - ‬2 min walk
  • Base Cafe
  • Hotel Bären
  • Hotel Oberland

About this property

Hotel Regina Mürren

Guests of Hotel Regina Mürren enjoy features like ski-in/ski-out access, free WiFi in public areas, and a meeting room. The front desk has multilingual staff that can help with luggage storage, securing valuables, and tours or tickets. Other amenities at this ski hotel include a library, free newspapers, and a terrace.
Recreational amenities at the hotel include ski-in/ski-out access.

Awards and affiliations

The property is a member of Historic Hotels of Europe.

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Property amenities

Internet

  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available

Food and drink

  • Free continental breakfast available daily 8:00 AM to 10:00 AM
  • A bar/lounge
  • A restaurant

Things to do

  • Library
  • Shopping
  • Ski-in/ski-out access

Family friendly

  • Crib (surcharge)
  • Rollaway/extra bed (surcharge)

Conveniences

  • ATM
  • Free newspapers in lobby
  • Limited-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Multilingual staff
  • No housekeeping service
  • Tour and ticket assistance
  • Wedding services

Business services

  • Meeting room

Outdoors

  • Garden
  • In the mountains
  • Terrace

Accessibility

  • Elevator

More

  • 1 building
  • 4 floors
  • Built in 1895

Room amenities

Bedroom

  • Crib (surcharge)
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Partially-open bathroom
  • Shower
  • Towels provided

Food and drink

  • Free bottled water

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 7 PM

Check-out

Check-out before 10 AM

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staffed during limited hours
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
If you are planning to arrive after 7 PM please contact the property in advance using the information on the booking confirmation
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools
Muerren is in a car-free zone and can be reached only by train.

Access methods

Front desk (limited hours)

Pets

  • This property welcomes pets for CHF 15.00 per pet (varies based on length of stay)

Children and extra beds

  • Rollaway/extra beds are available for CHF 40.00 per night
  • Cribs/infant beds are available

Property payment types

Important information

Fees

You'll be asked to pay these charges at the property:

  • A tax is imposed by the city and collected at the property. Exemptions or reductions might apply. For more details, please contact the property using the information on the reservation confirmation received after booking.
  • A tax is imposed by the city: CHF 6.60 per person, per night for adults; CHF 2.90 per night for guests aged 6-16 years old. This tax does not apply to children under 6 years of age.

These are all of the charges provided to us by the property.

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Pet fee: CHF 15.00 per pet (varies based on length of stay)
  • Cribs (infant beds) are available for an additional fee
  • Rollaway bed fee: CHF 40.00 per night

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
  • Check-in: 3 PM
  • Check-out: 10 AM
The front desk is available during limited hours.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • No parking is available onsite.
  • This property accepts credit cards.

Additional information about polices, regulations, and more:

  • Registered guests are the only ones allowed in guestrooms.

Property class

Hotelstars Union assigns an official star rating for properties in Switzerland. This property is rated 2 star Superior and is displayed on this page as 2.5 stars.

Property is also known as

Hotel Regina Mürren
Hotel Regina Mürren Lauterbrunnen
Regina Mürren
Regina Mürren Lauterbrunnen
Hotel Regina Mürren Hotel
Hotel Regina Mürren Mürren
Hotel Regina Mürren Hotel Mürren

Frequently asked questions

Are free cancellation options available at Hotel Regina Mürren?

Hotel Regina Mürren offers free cancellation on select room rates. For more details, look at the cancellation policy on our site.

What can I see within easy reach of Hotel Regina Mürren?

This hotel is located in Lauterbrunnen, just steps from Allmendhubelbahn and Schilthornbahn, and within a short walk of Alpine Sports Centre Mürren. You'll also find Via ferrata Mürren and Mürrenbach Falls less than a mile away.

Is parking available on site at Hotel Regina Mürren?

No, this hotel doesn't offer parking.

Does Hotel Regina Mürren have a casino on the premises?

No, Hotel Regina Mürren doesn't have a casino.

Is there an indoor pool at Hotel Regina Mürren?

No, there is no indoor pool at this hotel.

What amenities will couples enjoy at Hotel Regina Mürren?

This historic hotel offers plenty of amenities for couples including a restaurant, a bar/lounge, and ski-in/ski-out access.

Does Hotel Regina Mürren have a hot tub?

No, this hotel doesn't have a spa tub.

Does Hotel Regina Mürren have a restaurant with a breakfast menu?

Yes, Hotel Regina Mürren serves free continental breakfast each morning from its restaurant.

Does Hotel Regina Mürren allow pets to stay free of charge?

Although they can't stay for free, pets are welcome at Hotel Regina Mürren for a fee of CHF 15.00 per pet, per night.

Does Hotel Regina Mürren have connecting rooms available?

No, this hotel doesn't feature connecting guestrooms.

Are there rooms with balconies that I can book at Hotel Regina Mürren?

Yes, some guestrooms at this hotel offer a balcony where guests can enjoy city and mountain views.

Does Hotel Regina Mürren offer wedding services?

There are wedding services available at Hotel Regina Mürren if that's in your vacation plans.

Hotel Regina Mürren Reviews

Reviews

7.4

Good

Rating 10 - Excellent. 10 out of 54 reviews
Rating 8 - Good. 20 out of 54 reviews
Rating 6 - Okay. 20 out of 54 reviews
Rating 4 - Poor. 1 out of 54 reviews
Rating 2 - Terrible. 3 out of 54 reviews

7.8/10

Cleanliness

7.8/10

Staff & service

6.6/10

Property conditions & facilities

Reviews

Verified review

6/10 Okay

Tammy

Liked: Cleanliness, staff & service
Very basic hotel with shared bathrooms. Reminded me of my youth hostel days. The staff were very helpful and it was in a great location with a beautiful view. WI-FI only in common area
Stayed 3 nights in Aug 2018
Verified review

6/10 Okay

Logan

Disliked: Staff & service, property conditions & facilities, room comfort
The front desk staff attempted to collect money for our reservation even though we'd paid Expedia and had a receipt showing paid in full. There was to be a small amount due at the hotel, ($29CHF), but they tried for $289CHF saying that, "Expedia hadn't paid them yet." Then they gave us a downgrade on our room, and had it not been for my cousins whom we were traveling with we would have been stuck. They eventually gave us the room we had booked. The breakfast was okay, (just barely), but watch the eggs as they are raw, not hard boiled. The facilities are dated and run down. It feels like owner/management is wanting to invest as little as possible to renovate. The only saving grace is the view, (which is spectacular), but so it is from any other hotel in town. We would not return to this hotel even though we plan to re-visit Mürren in the near future.
Stayed 2 nights in Jun 2018
Verified review

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
View, Shopping, hiking, biking easy access to the top of the Schilthorn , great museum about James Bond.
Stayed 4 nights in Jun 2018
Verified review

8/10 Good

Mette

Liked: Cleanliness, staff & service
Stemningsfuldt hotel med fantastisk udsigt til sneklædte bjerge. Morgenmaden er super: god kaffe, lokale oste og rigt udvalg af skinke mv. Værelse med bad på gangen er ikke luksus men autentisk.
Stayed 3 nights in Jan 2018
Verified review

8/10 Good

Verified traveler

Liked: Staff & service, property conditions & facilities, room comfort

环境优美

酒店位置很好，推窗就是雪山，四周雪山环绕感觉很好，早餐也可以，虽然是公共浴室但是也挺方便，卫生方面有点欠缺，住了3晚房间一次也没有来打扫过，还有浴室的下水有头发丝堵，拉出来后一直堆在角落里，让我怀疑浴室也不是经常打扫
Stayed 3 nights in Oct 2017
Verified review

6/10 Okay

Verified traveler

Liked: Cleanliness
Disliked: Staff & service, room comfort

You can do better for a little more

Positives: Great location, Amazing Balcony View, Heating, Breakfast was great, Friendly bar staff, good wifi Negatives: Hotels.com and Hotel Regina charged me for the room, even after showing proof of payment. Very kid friendly, so kids running around the floor and the shared balconies. Paper thin walls so you hear everything, Kids playing with the lights while using the single restroom on the floor.
Stayed 1 night in Oct 2017
Verified review

6/10 Okay

Jane

Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Room comfort

Loved Murren!

We loved Murren! Breakfast was really good, Jew was spectacular from the dining room! We knew we had a shared bathroom and that wasn't an issue. We had 2 single beds which wasn't a huge deal but they weren't comfortable, you could feel the buttons on the mattress. Didnt sleep well for the 2 night we were there. Door locks were very noisy. Front staff wasn't super friendly and didn't go over anything about the hotel. Overall we loved Murren!
Stayed 2 nights in Sep 2017
Verified review

6/10 Okay

Verified traveler

Disliked: Property conditions & facilities, room comfort

Basic hotel

Hotel is very basic. Room was run down with large cracks in the paint on the walls. Breakfast was ok- but expected more selection.
Stayed 1 night in Sep 2017
Verified review

10/10 Excellent

Kyra

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Fantastic hotel!

This hotel was a total highlight for my kids and for me. The views were unreal, the staff was friendly and super helpful, definitely one of the best hotel experiences we've had in Switzerland. Can't wait to go back!
Stayed 1 night in Sep 2017
Verified review

2/10 Terrible

Swindled

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Don't suffer at this hotel...

This has to be the worst hotel I have ever stayed at and I am middle-aged. It absolutely ruined our experience of beautiful Muerren. I had made a 2-night reservation at this hotel from the US expecting that this would be a semi-decent hotel given that it charged as much as an average 5-star hotel in the US. After this experience I felt I had been successfully robbed by hotel management. FIrst of all, I never noticed the fine print on the reservation indicating that the bath was shared. In fact, it was not just the bath but the toilet as well and by an entire floor of the hotel. During our stay we also learned from hotel staff do not clean the rooms after check-in regardless of how long you stay, and our floors were dirty. I had reserved three beds with "panoramic view" for my family of three, but we were given two beds. The beds were extremely uncomfortable, with weak, spongy mattresses that shook like jelly when you turned over so neither I nor my wife were able to sleep for two nights despite being tired. There was a balcony, but its rotting wood floor was falling apart. The included breakfast was very limited --squeeze your own juice, boil your own eggs, and the cheese was stale, Some customers had brought their dogs inside the breakfast area. I could not get out of my hotel reservation as I was past Expedia's deadline to cancel. If it wasn't so expensive I might have taken the hit and gone somewhere else. Do yourself a favor and skip this one...I wish I could have...
Stayed 2 nights in Aug 2017
Verified review

10/10 Excellent

游客

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

位置一流，景观无敌

房间有阳台，正对少女峰，风光无限好。房间设施就较简单，公共卫浴，不太方便，不过挺干净。前台有几个帅哥美女，态度很好。米伦太漂亮了，虽然交通不便，但是安静、美丽，值得。
Stayed 3 nights in Aug 2017
Verified review

8/10 Good

Verified traveler

Liked: Cleanliness

朝食の内容は非常に良い

外観は良いが古いホテル。客室やレストランの床がきしむ音がする。朝食の内容は非常に良い。バーには広いテラスがあり、そこからアイガーやユングフラウが見れて快適。
Stayed 1 night in Jul 2017
Verified review

8/10 Good

Ana

Liked: Cleanliness, staff & service
Great location! Very rustic, shared bathrooms, so beware if this is not for you. We had a beautiful view, great service at checking, breakfast and in the evenings at their bar.
Stayed 2 nights in Jul 2017
Verified review

6/10 Okay

Verified traveler

Liked: Staff & service

room like a sauna

Nice clean hotel with friendly staff. But they made no effort to get the room cooled down before we arrived. Sun was pouring in windows closed and there is no air conditioning. Which means blisteringly hot till way past midnight Also NOT close to airport as advertised. $50 cab ride
Stayed 2 nights in Jun 2017
Verified review

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service

Charming historic hotel in Mürren with great view

Great old historic hotel with a magnificent view of the most beautiful mountains on earth (in my humble opinion, and I've seen a lot of mountains). Rooms are decent size, and clean, but old and have not been renovated. Shared bath is a bit of a drag, but the view and location makes it worth the hassle.
Verified review

8/10 Good

Tawasapon

Liked: Cleanliness, staff & service

Good historical hotel with a great views

A historical hotel with good scenes of Eiger-Mönch-Jungfrau mountain from terrace. Full Swiss breakfast in the morning. Easy to reach from Mürren station and Schilthorn station. Remarkable!! It doesn't have in-room bath and toilet.
Verified review

10/10 Excellent

jian

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
great view and location
Verified review

6/10 Okay

Peter

Liked: Cleanliness, staff & service
Disliked: Room comfort
Die Zimmer sind ok doch es ist viel zu laut. Die Toiletten Türen knurren und man hört die zimmernachbaren reden
Verified review

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Alter Grand-Hotel-Charme

Prachts-Charme durch ursprüngliche, sanft renovierte Inneneinrichtung, Service und Angebot lodgeartig, Restaurant und Bar leider montags und dienstags geschlossen. Gutes Frühstück mit regionalen und Bio-Produkten. Bettenauswahl (getrennt stehende oder zusammenstellbare Einzelbetten) müsste präzisiert werden können - es ist blöd, wenn man als Paar mit längs hintereinander gestellten Betten vorlieb nehmen müsste. Preis-Leistungs-Verhältnis stimmt.
Verified review

6/10 Okay

wjdgk343q

Liked: Property conditions & facilities, room comfort
Disliked: Staff & service

전반적인 시설은 깨끗하고 좋았으나..

시설자체는 깔끔하고 조식도 맛있고 발코니뷰도 엄청 좋았으나.. 처음 도착했을때 우리가 도착시에는 리셉션 휴식타임이라고 아무도 없어서 30분 기다렸는데, 백인손님이 호텔에 들어오니 바로 리셉션 사람이 나오더라구요. 리셉션 휴식타임이라고 안내해주고 호텔식당으로 안내하는거보고..인종차별 당하는 느낌 살짝 들었습니다. 오후 3시체크인 꼭 시간지켜서 체크인해주더라구요. 오후 1시쯤 도착했고 밖엔 비까지 내리는데 얄짤없습니다. 조식때도 커피머신기 고장나니 계속 기다린 저에겐 기다리라는 얘기뿐..다른 백인에겐 따로 커피 직접 타서 주고..전 결국 그날 조식때 커피 못마셨구요. 대놓고는 아니지만 동양인 차별 은근 있었어요. 표정이나 행동, 친절도에서 느껴져서..기분이 좀 그랬네요. 그런거에 좀 예민하신 분들은 이 호텔 다시 생각해보시길.
Verified review

6/10 Okay

Steve

Liked: Cleanliness, staff & service, room comfort
Disliked: Property conditions & facilities

Hotel dates from 1895

The hotel was built more than a century ago and most of it has not been updated. The beds were relatively new and comfortable, but you have to expect a bit of an experience in a place this old. It's not exactly up to modern standards. Also, the front desk closes at 7pm. Fantastic views though in a quaint, semi-remote village.
Verified review

6/10 Okay

Sean

Liked: Cleanliness
Disliked: Property conditions & facilities

Quiet hotel

Friendly hotel staff with a beautiful view and great location. Quiet hotel. So quiet that if there isn't enough business, bar and restaurant won't be open during the listed hours.
Verified review

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

또가고 싶은 곳

방안에서 바라보는 전망이 정말 좋습니다~! 날씨가 좋은경우 정말 아름답습니다~! 조식을 드실때도 창문너머로 보이는 멋진 풍경을 보면서 식사하실수 있습니다. 또한 카운터에서 근무하시는 직원분이 매우 친절하십니다. 다시 가도 이곳에서 묵고 싶습니다.
Verified review

6/10 Okay

Cecile

Liked: Staff & service
Disliked: Property conditions & facilities, room comfort

gutes Preis-Leistungsverhältnis

Preis-Leistungsverhältins ist sehr gut. Das Hotel ist schon ziemlich alt, also ist es sehr hellhörig. Frühstück war sehr gut, hat alles was man für ein Frühstück braucht. Ist sehr nah an der Bergbahn von Stichelberg und auch Talstation Mürren.
Verified review

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Sehr schönes altes Hotel

Das Hotel Regina ist ein altes sehr stilvolles und schönes Hotel. Die Zimmer sind etwas hellhörig, was dem alter des Hauses geschuldet ist. Es ist dennoch sehr schön.

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