The Lux Hotel & Conference Center, an Ascend Collection Hotel

2.5 star property
Hotel with free breakfast, in the vicinity of National Women's Hall of Fame

Choose dates to view prices

Photo gallery for The Lux Hotel & Conference Center, an Ascend Collection Hotel

Reception
Property entrance
Exterior
Lobby
In-room safe, desk, blackout drapes, iron/ironing board

Reviews

8.4 out of 10
Very good

Popular amenities

  • Bar
  • Pool

Explore the area

View in a map
2468 State Route 414, Waterloo, NY, 13165
  • Place, National Women's Hall of Fame
    ‪3 min drive‬
  • Place, It's A Wonderful Life Museum
    ‪4 min drive‬
  • Place, Cayuga Lake State Park
    ‪13 min drive‬

Room options

Room, 2 Double Beds, Non Smoking

8.8 out of 10
Excellent
(43 reviews)
  • 220 sq ft
  • Sleeps 4
  • 2 Double Beds

Room, 2 Double Beds, Non Smoking

  • 220 sq ft
  • Sleeps 4
  • 2 Double Beds

Room, 1 King Bed, Non Smoking

8.2 out of 10
Very good
(40 reviews)
  • 255 sq ft
  • Sleeps 2
  • 1 King Bed

Room, 1 King Bed, Non Smoking

8.0 out of 10
Very good
(7 reviews)
  • 255 sq ft
  • Sleeps 2
  • 1 King Bed

Room, 1 King Bed, Accessible, Non Smoking

9.0 out of 10
Wonderful
(6 reviews)
  • Sleeps 2
  • 1 King Bed

About the neighborhood

Waterloo

The Lux Hotel & Conference Center, an Ascend Collection Hotel places you within 3 miles (5 km) of popular attractions like National Women's Hall of Fame and It's A Wonderful Life Museum. This 147-room hotel welcomes guests with free breakfast and conveniences like free in-room WiFi and free self parking.

What's nearby

  • National Women's Hall of Fame - 3 min drive - 2.3 miles
  • It's A Wonderful Life Museum - 4 min drive - 2.5 miles
  • Montezuma Winery - 10 min drive - 7.2 miles
  • Cayuga Lake State Park - 13 min drive - 7.0 miles
  • Waterloo Premium Outlets - 13 min drive - 10.7 miles

Restaurants

  • ‪McDonald's - ‬3 min walk
  • ‪Sauder's - ‬19 min walk
  • ‪Subway - ‬6 min walk
  • ‪Circle K - ‬3 min drive
  • ‪Connie's Diner - ‬2 min drive

About this property

The Lux Hotel & Conference Center, an Ascend Collection Hotel

Hotel with free breakfast, in the vicinity of National Women's Hall of Fame
At The Lux Hotel & Conference Center, an Ascend Collection Hotel, guests enjoy a children's pool, a gym, and free WiFi in public areas. You can take advantage of free parking if you drive. The 24-hour front desk has staff standing by to help secure valuables, and answer any questions about the accommodations. Additional amenities include meeting rooms, conference space, and a seasonal outdoor pool.
Guests can expect free WiFi and 42-inch flat-screen TVs with satellite channels. Refrigerators, microwaves, and coffee makers are other standard amenities. Housekeeping is available on request.
A children's pool and a seasonal outdoor pool are on site. Other recreational amenities include a fitness center.

Children under 16 years old are not allowed in the swimming pool or fitness facility without adult supervision.

Similar properties

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free uncovered self parking on site
  • Free RV/bus/truck parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free continental breakfast available 6:30 AM to 9:30 AM on weekdays and 7:00 AM to 10:00 AM on weekends
  • A bar/lounge
  • A restaurant

Restaurants on site

  • Woody's Bar & Grille

Things to do

  • Children's pool
  • Gym
  • Seasonal outdoor pool
  • TV in common areas

Family friendly

  • Children's pool
  • Fenced pool
  • In-room crib
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Pool gate
  • Seasonal outdoor pool

Conveniences

  • 24-hour front desk
  • ATM
  • Laundry facilities
  • Safe at front desk
  • Water dispenser

Guest services

  • Change of towels on request
  • Housekeeping (on request)
  • Wedding services

Business services

  • 9,180 square feet of conference space
  • Meeting rooms

Outdoors

  • Pool loungers

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 3 accessible parking spaces
  • Assistive listening devices
  • Braille/raised signage
  • Elevator (60 inch wide door)
  • Grab bar in shower (36 inches high)
  • Handrails in stairways (36 inches high)
  • Stair-free path to entrance
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk (36 inches high)
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • 100% renewable energy
  • 2 floors
  • At least 10% of profits reinvested in community and sustainability
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • At least 80% organic food
  • Ballroom
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Built in 1979
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • Local artist showcase
  • Local culture and ecosystem education
  • Locally-owned and organized tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reception hall
  • Renovated entire property - June 2023
  • Reusable cups
  • Reusable tableware
  • Smoking not allowed
  • Vegan dining options
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free crib

Bathroom

  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 42-inch flat-screen TV with premium satellite channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Eco-friendly toiletries
  • Heating
  • Iron/ironing board
  • LED lighting
  • Phone
  • Safe
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 1:00 AM
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
If you are planning to arrive after 10:00 PM please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • This property welcomes pets for USD 50 per accommodation, per stay
  • 2 total pets
  • Pets may not be left unsupervised
  • Certain rooms only, restrictions apply
  • Guests can request a pet-friendly room by contacting the property at the number on the booking confirmation
  • Service animals exempt from fees

Children and extra beds

  • Free cribs/infant beds are available

Property payment types

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Pet fee: USD 50 per accommodation, per stay
  • Service animals are exempt from fees

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
This property uses solar energy, plus a grey water recycling system
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
  • Check-in: 3:00 PM
  • Check-out: 11 AM
  • Minimum check-in age: 21
The front desk is open 24 hours a day. Driving? This property offers free self parking, along with free RV, bus, and truck parking.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A credit card for incidental charges and a government-issued photo ID may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards. Cash is not accepted. 
  • This property reserves the right to pre-authorize the guest's credit card prior to arrival.
  • This property uses solar energy, plus a grey water recycling system.
  • This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice).

Additional information about polices, regulations, and more:

  • The seasonal pool is open from June to August.
  • Pool access available from 9:00 AM to 9:00 PM.
  • Connecting or adjoining rooms can be requested, but all rooms are subject to availability. Contact the property using the phone number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Holiday Inn Hotel Waterloo Seneca Falls
Quality Inn Waterloo
Holiday Inn Waterloo-Seneca Falls Hotel Waterloo
Waterloo Holiday Inn
Holiday Inn Waterloo Seneca Falls Hotel
Quality Waterloo
Quality Inn near Finger Lakes Seneca Falls
The Lux Hotel & Conference Center, Ascend Hotel Collection Hotel

Frequently asked questions

Is free cancellation available at The Lux Hotel & Conference Center, an Ascend Collection Hotel?

The Lux Hotel & Conference Center, an Ascend Collection Hotel offers free cancellation on certain room rates. For additional details, look at the cancellation policy on Orbitz.

How much does it cost to stay at The Lux Hotel & Conference Center, an Ascend Collection Hotel?

As of Oct 10, 2025, prices found for a 1-night stay for 2 adults at The Lux Hotel & Conference Center, an Ascend Collection Hotel on Oct 16, 2025 start from $116.1, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What can I see within easy reach of The Lux Hotel & Conference Center, an Ascend Collection Hotel?

This hotel is located in Waterloo, close to It's A Wonderful Life Museum, Cayuga Lake State Park, and del Lago Resort & Casino. You'll also find Women's Rights National Historical Park and Lake Hiddenwood State Park within a short drive.

Will I be able to park at The Lux Hotel & Conference Center, an Ascend Collection Hotel?

Yes, uncovered self parking is offered for free at the hotel. Accessible parking and free RV/bus/truck parking are also available for guests.

Does The Lux Hotel & Conference Center, an Ascend Collection Hotel have a casino at the property?

No, The Lux Hotel & Conference Center, an Ascend Collection Hotel doesn't have a casino.

Is there an indoor pool at The Lux Hotel & Conference Center, an Ascend Collection Hotel?

No, this hotel doesn't have an indoor pool; however, there is an outdoor pool. Guests have access between 9:00 AM and 9:00 PM and the seasonal pool is normally open from June until August.

What will couples enjoy most about a stay at The Lux Hotel & Conference Center, an Ascend Collection Hotel?

Couples will appreciate amenities like a bar, a restaurant, and a seasonal outdoor pool at this hotel.

Does The Lux Hotel & Conference Center, an Ascend Collection Hotel have a hot tub?

No, this hotel doesn't have a spa tub.

Does The Lux Hotel & Conference Center, an Ascend Collection Hotel have a restaurant that serves breakfast?

Yes, The Lux Hotel & Conference Center, an Ascend Collection Hotel serves free continental breakfast at Woody's Bar & Grille each morning.

Does The Lux Hotel & Conference Center, an Ascend Collection Hotel allow pets to stay free of charge?

Although they can't stay for free, pets are welcome at The Lux Hotel & Conference Center, an Ascend Collection Hotel for a fee of USD 50 per accommodation, per stay.

Does The Lux Hotel & Conference Center, an Ascend Collection Hotel have connecting rooms?

Yes, this hotel has connecting guestrooms you can book for your group event or vacation.

Are there rooms with balconies that I can book at The Lux Hotel & Conference Center, an Ascend Collection Hotel?

No, there aren't any guestrooms with balconies at The Lux Hotel & Conference Center, an Ascend Collection Hotel.

Does The Lux Hotel & Conference Center, an Ascend Collection Hotel have a wedding venue?

Take advantage of the wedding venue at The Lux Hotel & Conference Center, an Ascend Collection Hotel if you plan to say "I do" during your trip.

The Lux Hotel & Conference Center, an Ascend Collection Hotel Reviews

Reviews

8.4

Very Good

Rating 10 - Excellent. 217 out of 429 reviews
Rating 8 - Good. 123 out of 429 reviews
Rating 6 - Okay. 55 out of 429 reviews
Rating 4 - Poor. 23 out of 429 reviews
Rating 2 - Terrible. 11 out of 429 reviews

8.6/10

Cleanliness

9.0/10

Staff & service

8.2/10

Amenities

8.2/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

8/10 Good

kelean

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good food choices and supermarket within walking distance. Byrne Dairy gas station and ice cream within walking distance. The only problem which is why I gave it 4 stars instead of 5 was that the carpet seemed moist and all my clothes seemed to get damp, I assume from the air conditioning but I would suggest hard woods or different type of carpets if this is the case.
Stayed 4 nights in Aug 2025

8/10 Good

AH

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
We only spent one day at this property as we were driving through town. For an overnight it served us well. Room was ok. Service was nice though.
Stayed 1 night in Jul 2025

8/10 Good

Dale

Stayed 1 night in Jul 2025

10/10 Excellent

Devaraj

Traveled with group, Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Hotel is good. Clean rooms, rooms were made and towels were replaced on daily basis. Location is very convenient to Senanayake state park and welcome center.
Stayed 3 nights in Jul 2025

6/10 Okay

sanjiv

Traveled with partner, Traveled with pets
Average
Stayed 2 nights in Jul 2025

8/10 Good

Aimee

Stayed 1 night in Jun 2025

8/10 Good

Brian

Stayed 3 nights in Jul 2025

8/10 Good

Sasenarayan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

B

The hotel is clean and the room comfortable. The staff are courteous and friendly. The bathroom light is too dim…not good for makeup and there is no full body mirror. There is no cold water in the shower…it always ran hot/ warm.
Stayed 2 nights in Jul 2025

10/10 Excellent

Ramakrishnan

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Good place to stay with family.
Stayed 2 nights in Jul 2025

8/10 Good

Rita

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
It was good. reasonable for a Friday night.
Stayed 1 night in Jun 2025

8/10 Good

Sheldon

Traveled with family
Liked: Cleanliness, property conditions & facilities, room comfort

Excellent hotel

Good value for the price
Stayed 2 nights in Jun 2025

10/10 Excellent

Donya

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2025

10/10 Excellent

Oksana

Stayed 1 night in Jun 2025

10/10 Excellent

Kim

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Great stay- very nice room!
Stayed 2 nights in Jun 2025

2/10 Terrible

Gregory

Traveled with family
Disliked: Cleanliness, property conditions & facilities, room comfort
Very tired
Stayed 1 night in Jun 2025

10/10 Excellent

Joe, Tyler

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jun 2025

8/10 Good

Alexandre

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jun 2025

10/10 Excellent

jagesha

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Very safe n clean

Very nice place wish they had queen beds instead of double bed size. Rest all was good
Stayed 2 nights in Jun 2025

8/10 Good

bettina

Traveled with family
Liked: Cleanliness, property conditions & facilities
Property was surrounded by plenty of restaurants and things to do. Wished that the pool was open. I should have called to confirm before I booked our 4 night stay. The breakfast was okay. Nice and quiet area.
Stayed 4 nights in Jun 2025

10/10 Excellent

Michele

Liked: Cleanliness, amenities
The hotel is very clean, and all department's did a good job. The rug felt wet the entire time? Staff was helpful. Second stay there.
Stayed 3 nights in Jun 2025

10/10 Excellent

Allia

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Excellent property with the friendliest staff!
Stayed 1 night in Jun 2025

10/10 Excellent

Dawn

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2025

10/10 Excellent

Leah

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The bed was so comfortable and the shower was amazing.
Stayed 1 night in Jun 2025

8/10 Good

Joan

Traveled with partner
Liked: Cleanliness, amenities
I would say here again. There were a couple of problems that would NOT prevent me from staying here, but that should be addressed by management. The hot water was somewhere between nonexistent and inconsistent. The first night there was water that was barely body temperature. I mentioned it to the staff. The second night the water was tepid. The water was never hot. The breakfast buffet had good options, but was not monitored adequately. So food ran out and it was several minutes before it was replenished.
Stayed 2 nights in Jun 2025

10/10 Excellent

kristie, ellington

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Highly recommend. Super convenient for our stay - wish there was coffee outside the room available before 630.
Stayed 1 night in Jun 2025