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The Lux Hotel & Conference Center, an Ascend Collection Hotel

2.5 star property

Choose dates to view prices

Photo gallery for The Lux Hotel & Conference Center, an Ascend Collection Hotel

A hotel lobby with a reception desk, seating area, and a large TV mounted on the wall.
Exterior
A modern dining area with large windows, white tables, and colorful chairs.
Exterior
A hotel room with a bed, bedside tables, a desk, and a window.

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Pool
  • Parking included
  • Free WiFi

Explore the area

View in a map
2468 State Route 414, Waterloo, NY, 13165
  • Place, National Women's Hall of Fame
    ‪3 min drive‬
  • Place, Women's Rights National Historical Park
    ‪3 min drive‬
  • Place, It's A Wonderful Life Museum
    ‪3 min drive‬

Room options

View all photos for Room, 2 Double Beds, Non Smoking

Room, 2 Double Beds, Non Smoking | In-room safe, desk, blackout drapes, iron/ironing board

Room, 2 Double Beds, Non Smoking

8.8 out of 10
Excellent
(59 reviews)
  • 220 sq ft
  • Sleeps 4
  • 2 Double Beds
  • Free WiFi

View all photos for Room, 2 Double Beds, Non Smoking

In-room safe, desk, blackout drapes, iron/ironing board

Room, 2 Double Beds, Non Smoking

  • 220 sq ft
  • Sleeps 4
  • 2 Double Beds
  • Free WiFi

View all photos for Room, 1 King Bed, Non Smoking

A hotel room with a large bed, wooden headboard, two bedside lamps, a nightstand, and a wall-mounted TV.

Room, 1 King Bed, Non Smoking

8.0 out of 10
Very good
(50 reviews)
  • 255 sq ft
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Room, 1 King Bed, Non Smoking

A hotel room with a large bed, wooden headboard, two bedside lamps, a nightstand, and a wall-mounted TV.

Room, 1 King Bed, Non Smoking

8.0 out of 10
Very good
(8 reviews)
  • 255 sq ft
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Room, 1 King Bed, Accessible, Non Smoking

A hotel room with a large bed, wooden headboard, two bedside lamps, a nightstand, and a wall-mounted TV.

Room, 1 King Bed, Accessible, Non Smoking

9.2 out of 10
Wonderful
(7 reviews)
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

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About the neighborhood

Waterloo

The Lux Hotel & Conference Center, an Ascend Collection Hotel places you within 3 miles (5 km) of popular attractions like National Women's Hall of Fame and It's A Wonderful Life Museum. This 147-room hotel welcomes guests with free breakfast and conveniences like free in-room WiFi and free self parking.

What's nearby

  • National Memorial Day Museum - 2 min drive - 1.6 miles
  • National Women's Hall of Fame - 3 min drive - 2.3 miles
  • Women's Rights National Historical Park - 3 min drive - 2.3 miles
  • Seneca Museum of Waterways and Industry - 3 min drive - 2.3 miles
  • It's A Wonderful Life Museum - 3 min drive - 2.5 miles

Restaurants

  • ‪Subway - ‬6 min walk
  • ‪McDonald's - ‬3 min walk
  • ‪Circle K - ‬3 min drive
  • ‪Sauder's - ‬19 min walk
  • ‪Connie's Diner - ‬2 min drive

About this property

The Lux Hotel & Conference Center, an Ascend Collection Hotel

At The Lux Hotel & Conference Center, an Ascend Collection Hotel, guests enjoy a children's pool, a gym, and free WiFi in public areas. You can take advantage of free parking if you drive. The 24-hour front desk has staff standing by to help secure valuables, and answer any questions about the accommodations. Additional amenities include meeting rooms, conference space, and a seasonal outdoor pool.
Guests can expect free WiFi and 42-inch flat-screen TVs with satellite channels. Refrigerators, microwaves, and coffee makers are other standard amenities. Housekeeping is available on request.
A children's pool and a seasonal outdoor pool are on site. Other recreational amenities include a fitness center.

Children under 16 years old are not allowed in the swimming pool or fitness facility without adult supervision.

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free uncovered self parking on site
  • Free RV/bus/truck parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free continental breakfast available 6:30 AM to 9:30 AM on weekdays and 7:00 AM to 10:00 AM on weekends
  • A bar/lounge
  • A restaurant

Restaurants on site

  • Woody's Bar & Grille

Things to do

  • Children's pool
  • Gym
  • Seasonal outdoor pool
  • TV in common areas

Family friendly

  • Children's pool
  • Fenced pool
  • In-room crib
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Pool gate
  • Seasonal outdoor pool

Conveniences

  • 24-hour front desk
  • ATM
  • Laundry facilities
  • Safe at front desk
  • Water dispenser

Guest services

  • Change of towels on request
  • Housekeeping (on request)
  • Wedding services

Business services

  • 9,180 square feet of conference space
  • Meeting rooms

Outdoors

  • Pool loungers

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 3 accessible parking spaces
  • Assistive listening devices
  • Braille/raised signage
  • Elevator (60 inch wide door)
  • Grab bar in shower (36 inches high)
  • Handrails in stairways (36 inches high)
  • Stair-free path to entrance
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk (36 inches high)
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • 2 floors
  • At least 80% organic food
  • Ballroom
  • Banquet hall
  • Built in 1979
  • Comprehensive food waste policy
  • Double-glazed windows
  • Local artist showcase
  • Local culture and ecosystem education
  • Locally sourced food prioritized
  • Locally-owned and organized tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Non-plastic coffee stirrers available
  • Non-plastic drinking straws available
  • Reception hall
  • Renovated entire property - June 2023
  • Reusable cups
  • Reusable tableware
  • Smoking not allowed
  • Some LED lighting used
  • Vegan dining options
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free crib

Bathroom

  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 42-inch flat-screen TV with premium satellite channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Eco-friendly toiletries
  • Heating
  • Iron/ironing board
  • LED lighting
  • Phone
  • Safe
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 1:00 AM
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
If you are planning to arrive after 10:00 PM please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • This property welcomes pets for USD 50 per accommodation, per stay
  • 2 total pets
  • Pets may not be left unsupervised
  • Certain rooms only, restrictions apply
  • Guests can request a pet-friendly room by contacting the property at the number on the booking confirmation
  • Service animals exempt from fees

Children and extra beds

  • Free cribs/infant beds are available

Property payment types

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Pet fee: USD 50 per accommodation, per stay
  • Service animals are exempt from fees

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Safety features at this property include a fire extinguisher
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
  • Check-in: 3:00 PM
  • Check-out: 11 AM
  • Minimum check-in age: 21
The front desk is open 24 hours a day. Driving? This property offers free self parking, along with free RV, bus, and truck parking.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A credit card for incidental charges and a government-issued photo ID may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards. Cash is not accepted. 
  • This property reserves the right to pre-authorize the guest's credit card prior to arrival.
  • Onsite safety features include a fire extinguisher.
  • This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice).

Additional information about polices, regulations, and more:

  • The seasonal pool is open from June to August.
  • Pool access available from 9:00 AM to 9:00 PM.
  • Connecting or adjoining rooms can be requested, but all rooms are subject to availability. Contact the property using the phone number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Holiday Inn Hotel Waterloo Seneca Falls
Quality Inn Waterloo
Holiday Inn Waterloo-Seneca Falls Hotel Waterloo
Waterloo Holiday Inn
Holiday Inn Waterloo Seneca Falls Hotel
Quality Waterloo
Quality Inn near Finger Lakes Seneca Falls
The Lux Hotel & Conference Center, Ascend Hotel Collection Hotel

Frequently asked questions

Is free cancellation available at The Lux Hotel & Conference Center, an Ascend Collection Hotel?

The Lux Hotel & Conference Center, an Ascend Collection Hotel offers free cancellation on certain room rates. For additional details, look at the cancellation policy on Orbitz.

How much does it cost to stay at The Lux Hotel & Conference Center, an Ascend Collection Hotel?

As of Jul 12, 2026, prices found for a 1-night stay for 2 adults at The Lux Hotel & Conference Center, an Ascend Collection Hotel on Jul 19, 2026 start from $119, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What can I see within easy reach of The Lux Hotel & Conference Center, an Ascend Collection Hotel?

This hotel is located in Waterloo, close to del Lago Resort & Casino, Cayuga Lake State Park, and Waterloo Premium Outlets. You'll also find Women's Rights National Historical Park and National Women's Hall of Fame within a short drive.

Is parking available on site at The Lux Hotel & Conference Center, an Ascend Collection Hotel?

Yes, uncovered self parking is offered for free at the hotel. Free RV/bus/truck parking and wheelchair-accessible van parking are also available for guests.

Does The Lux Hotel & Conference Center, an Ascend Collection Hotel have a casino at the property?

No, The Lux Hotel & Conference Center, an Ascend Collection Hotel doesn't have a casino.

Is there an indoor pool at The Lux Hotel & Conference Center, an Ascend Collection Hotel?

No, this hotel doesn't have an indoor pool; however, there is an outdoor pool. Guests have access between 9:00 AM and 9:00 PM and the seasonal pool is normally open from June until August.

What will couples enjoy most about a stay at The Lux Hotel & Conference Center, an Ascend Collection Hotel?

Couples will appreciate amenities like a restaurant, a bar/lounge, and wedding services at this hotel.

Does The Lux Hotel & Conference Center, an Ascend Collection Hotel have a hot tub?

No, this hotel doesn't have a spa tub.

Does The Lux Hotel & Conference Center, an Ascend Collection Hotel have a restaurant that serves breakfast?

Yes, The Lux Hotel & Conference Center, an Ascend Collection Hotel serves free continental breakfast at Woody's Bar & Grille each morning.

Does The Lux Hotel & Conference Center, an Ascend Collection Hotel allow pets to stay free of charge?

Although they can't stay for free, pets are welcome at The Lux Hotel & Conference Center, an Ascend Collection Hotel for a fee of USD 50 per accommodation, per stay.

Does The Lux Hotel & Conference Center, an Ascend Collection Hotel have connecting rooms available?

Yes, this hotel has connecting rooms you can book for your group event or vacation.

Are there rooms with balconies that I can book at The Lux Hotel & Conference Center, an Ascend Collection Hotel?

No, there aren't any guestrooms at The Lux Hotel & Conference Center, an Ascend Collection Hotel that offer a balcony.

Does The Lux Hotel & Conference Center, an Ascend Collection Hotel have a wedding venue?

Take advantage of the wedding venue at The Lux Hotel & Conference Center, an Ascend Collection Hotel if you plan to say "I do" during your trip.

The Lux Hotel & Conference Center, an Ascend Collection Hotel Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 316 out of 587 reviews
Rating 8 - Good. 155 out of 587 reviews
Rating 6 - Okay. 73 out of 587 reviews
Rating 4 - Poor. 29 out of 587 reviews
Rating 2 - Terrible. 14 out of 587 reviews

8.8/10

Cleanliness

9.0/10

Staff & service

8.2/10

Amenities

8.4/10

Property conditions & facilities

Reviews

Verified

10/10 Excellent

Christine

Great place
Stayed 1 night in Mar 2026
Verified

10/10 Excellent

Kim

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel is clean & that is a top Priority for us. Great location. Convenient to the Thruway. We have stayed here a number of times.
Stayed 1 night in Apr 2026
Verified

10/10 Excellent

amber

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay staff was amazing. Erika the driver was also wonderful
Stayed 1 night in Mar 2026
Verified

10/10 Excellent

Deborah

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff. Clean. On site restaurant was fabulous!
Stayed 1 night in Apr 2026
Verified

10/10 Excellent

Kim

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel is clean. Staff is friendly. Stay there when we go to DelLago.
Stayed 1 night in Mar 2026
Verified

10/10 Excellent

Nancy

Liked: Cleanliness, staff & service, amenities
Amenities, front desk staff were excellent
Stayed 1 night in Feb 2026
Verified

10/10 Excellent

Kristopher

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
For the price, it's a really nice place to stay!
Stayed 1 night in Nov 2025
Verified

10/10 Excellent

Vicki

Liked: Cleanliness, amenities, property conditions & facilities
we really enjoy staying there. This is our second time. The restaurant is fantastic
Stayed 2 nights in Feb 2026
Verified

10/10 Excellent

Robyn

Liked: Cleanliness, staff & service, property conditions & facilities
Everything was perfect!
Stayed 1 night in Mar 2026
Verified

10/10 Excellent

Jennifer

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I’ve stayed here multiple times and have never had an issue.
Stayed 1 night in Mar 2026
Verified

10/10 Excellent

Kathleen

Liked: Cleanliness, amenities, property conditions & facilities
Clean rooms- lovely location!
Stayed 1 night in Oct 2025
Verified

10/10 Excellent

Darlene

Liked: Cleanliness, amenities, property conditions & facilities
Great overnight stay . Clean rooms, comfy beds and friendly staff.
Stayed 1 night in Nov 2025
Verified

8/10 Good

Megan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Bed and pillow were fantastic and hotel was conveniently located to our destinations.
Stayed 1 night in Oct 2025
Verified

10/10 Excellent

Pamela

Liked: Cleanliness, staff & service, property conditions & facilities
Very pleasant staff, clean room, breakfast ok, ease of check in , location good. Pot holes parking lot killer.
Stayed 1 night in Mar 2026
Verified

10/10 Excellent

Gregory

Liked: Cleanliness
Nicest staff ever, truly wonderful. Clean and roomy.
Stayed 1 night in Feb 2026
Verified

10/10 Excellent

Joshua

Liked: Cleanliness, staff & service, property conditions & facilities
Nice hotel to stay at
Stayed 1 night in Sep 2025
Verified

10/10 Excellent

Lenore

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean.
Stayed 1 night in Mar 2026
Verified

10/10 Excellent

Christopher

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stay. Will book here again
Stayed 1 night in Oct 2025
Verified

8/10 Good

Hannah

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very happy with the hotel itger than breakfast
Stayed 1 night in Dec 2025
Verified

8/10 Good

Dennis

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice clean place in a convenient location for our overnight stay. Friendly staff and the breakfast was very good.
Stayed 1 night in Oct 2025
Verified

10/10 Excellent

Daniel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff upon check in were great….. very friendly and helpful…… rooms were very clean…,. Breakfast was a nice touch.,.., highly recommend staying here
Stayed 1 night in Nov 2025
Verified

10/10 Excellent

Elizabeth

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfect overnight stop- very comfy bed.
Stayed 1 night in Sep 2025
Verified

8/10 Good

Kelly

Liked: Cleanliness, staff & service
Staff was great, room was clean. Breakfast was not good.
Stayed 1 night in Feb 2026
Verified

10/10 Excellent

Ramakrishnan

Liked: Cleanliness, amenities, property conditions & facilities
Good place to stay with family.
Stayed 2 nights in Jul 2025
Verified

6/10 Okay

Kristina

Liked: Cleanliness
Disliked: Amenities, property conditions & facilities
The hotel Really could use and remodel. The room was clean and the bed was comfy, but it was pretty outdated.
Stayed 1 night in Feb 2026