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The Gould Hotel

3.5 star property
Hotel in Seneca Falls with a 24-hour front desk and a coffee shop

Choose dates to view prices

Photo gallery for The Gould Hotel

Front of property - evening/night
Premium bedding, pillowtop beds, in-room safe, desk
Hallway
Lounge
Interior entrance

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Pet friendly
  • Free WiFi
  • Air conditioning
  • Business services

Explore the area

View in a map
108 Falls Street, Seneca Falls, NY, 13148
  • Place, Lake Hiddenwood State Park
    ‪2 min walk‬
  • Place, Women's Rights National Historical Park
    ‪2 min walk‬
  • Place, It's A Wonderful Life Museum
    ‪3 min walk‬

Room options

View all photos for Room, 1 King Bed

Premium bedding, pillowtop beds, in-room safe, desk

Room, 1 King Bed

9.0 out of 10
Wonderful
(46 reviews)
  • 144 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 Queen Bed

Premium bedding, pillowtop beds, in-room safe, desk

Room, 1 Queen Bed

8.8 out of 10
Excellent
(31 reviews)
  • 144 sq ft
  • Sleeps 2
  • 1 Queen Bed

View all photos for Room, 1 King Bed, Accessible

Premium bedding, pillowtop beds, in-room safe, desk

Room, 1 King Bed, Accessible

9.0 out of 10
Wonderful
(14 reviews)
  • 144 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Double Room, 2 Double Beds

Premium bedding, pillowtop beds, in-room safe, desk

Double Room, 2 Double Beds

9.0 out of 10
Wonderful
(10 reviews)
  • 144 sq ft
  • Sleeps 4
  • 2 Double Beds

View all photos for Suite, 1 King Bed

Premium bedding, pillowtop beds, in-room safe, desk

Suite, 1 King Bed

10.0 out of 10
Exceptional
(11 reviews)
  • 144 sq ft
  • 1 bedroom
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 Queen Bed

Premium bedding, pillowtop beds, in-room safe, desk

Suite, 1 Queen Bed

10.0 out of 10
Exceptional
(4 reviews)
  • 144 sq ft
  • 1 bedroom
  • City view
  • Sleeps 3
  • 1 Queen Bed

View all photos for Double Large Room, 2 Double Beds

Premium bedding, pillowtop beds, in-room safe, desk

Double Large Room, 2 Double Beds

9.6 out of 10
Exceptional
(17 reviews)
  • 155 sq ft
  • Sleeps 4
  • 2 Double Beds

View all photos for Deluxe Room, 1 King Bed

Premium bedding, pillowtop beds, in-room safe, desk

Deluxe Room, 1 King Bed

9.6 out of 10
Exceptional
(27 reviews)
  • 144 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, 1 Queen Bed

Premium bedding, pillowtop beds, in-room safe, desk

Deluxe Room, 1 Queen Bed

9.6 out of 10
Exceptional
(14 reviews)
  • 144 sq ft
  • Sleeps 2
  • 1 Queen Bed

About the neighborhood

Seneca Falls

The Gould Hotel places you next to National Women's Hall of Fame and Seneca Museum of Waterways and Industry. This 3.5-star hotel has 48 guestrooms and offers free in-room WiFi, free self parking, and a conference center.

What's nearby

  • Lake Hiddenwood State Park - 2 min walk - 0.1 miles
  • Bridge Street Bridge - 2 min walk - 0.1 miles
  • Women's Rights National Historical Park - 2 min walk - 0.1 miles
  • National Women's Hall of Fame - 2 min walk - 0.1 miles
  • It's A Wonderful Life Museum - 3 min walk - 0.2 miles

Getting around

  • Greater Rochester Intl. Airport (ROC) - 64 min drive

Restaurants

  • ‪Subway - ‬4 min drive
  • ‪McDonald's - ‬3 min drive
  • ‪Sauder's - ‬3 min drive
  • ‪Circle K - ‬8 min walk
  • ‪Dunkin' - ‬2 min drive

About this property

The Gould Hotel

Hotel in Seneca Falls with a 24-hour front desk and a coffee shop
Guests of The Gould Hotel enjoy access to free WiFi in public areas, meeting rooms, and a conference center. You can put free parking to good use if you drive. The 24-hour front desk has staff standing by to help with luggage storage and securing valuables. Additional amenities include a business center, coffee/tea in a common area, and free newspapers.
52-inch flat-screen TVs come with digital channels and first-run movies, and guests can stay connected with free WiFi. Pillowtop beds sport premium bedding and bathrooms offer hair dryers. Coffee makers, safes, and ironing boards are other standard amenities.

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Onsite parking includes off-street options

Food and drink

  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Coffee and tea in common areas

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Housekeeping (daily)
  • Wedding services

Business services

  • Business center
  • Conference center
  • Meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Elevator
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)

More

  • 1 building
  • 3 floors
  • Banquet hall
  • Smoking not allowed

Room amenities

Bedroom

  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • 52-inch flat-screen TV with digital channels
  • First-run movies

Food and drink

  • Coffee/tea maker
  • Limited room service

More

  • Air conditioning
  • Desk
  • Iron/ironing board
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • This property welcomes pets for USD 50 per accommodation, per stay
  • Restrictions apply
  • For more information, guests can reach out to the property at the number on the booking confirmation
  • Service animals exempt from fees

Children and extra beds

  • Rollaway/extra beds are available for USD 15.0 per night
  • Cribs/infant beds are available for USD 15.0 per night

Property payment types

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Pet fee: USD 50 per accommodation, per stay
  • Service animals are exempt from fees
  • Crib (infant bed) fee: USD 15.0 per night
  • Rollaway bed fee: USD 15.0 per night

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
  • Check-in: 3:00 PM—-midnight
  • Check-out: 11 AM
  • Minimum check-in age: 18
The front desk is open 24 hours a day. Driving? This property offers free parking.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards, debit cards, and cash.

Property is also known as

Gould Hotel Seneca Falls
Gould Hotel
Gould Seneca Falls
The Gould Hotel Hotel
The Gould Hotel Seneca Falls
The Gould Hotel Hotel Seneca Falls

Frequently asked questions

Is free cancellation available at The Gould Hotel?

The Gould Hotel offers free cancellation on certain room rates. For specific requirements, review the cancellation policy on Orbitz.

What is there to do near The Gould Hotel?

Guests positively rate the hotel's walkable location in Seneca Falls, just steps from National Women's Hall of Fame and Lake Hiddenwood State Park, and within a short walk of It's A Wonderful Life Museum. You'll also find Women's Rights National Historical Park and Seneca Museum of Waterways and Industry less than a mile away.

Will I be able to park at The Gould Hotel?

Yes, self parking is offered for free at the hotel.

Does The Gould Hotel feature a casino at the property?

No, The Gould Hotel doesn't have a casino.

Is there an indoor pool at The Gould Hotel?

No, there is no indoor pool at this hotel.

Is The Gould Hotel good for couples?

Couples staying at this hotel will appreciate amenities like a pillowtop mattress as well as a bar and a restaurant.

Does The Gould Hotel have a hot tub?

No, this hotel doesn't have a spa tub.

Does The Gould Hotel feature a restaurant that includes a breakfast menu?

No, The Gould Hotel doesn't have a restaurant that serves breakfast.

Does The Gould Hotel allow pets to stay for free?

Although they can't stay for free, pets are welcome at The Gould Hotel for a fee of USD 50 per accommodation, per stay.

Are there connecting rooms at The Gould Hotel?

No, this hotel doesn't feature connecting guestrooms.

Are there rooms with balconies at The Gould Hotel?

No, there aren't any guestrooms with balconies at The Gould Hotel.

Does The Gould Hotel have a wedding venue on site?

There are wedding services available at The Gould Hotel if that's in your vacation plans.

The Gould Hotel Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 581 out of 1000 reviews
Rating 8 - Good. 258 out of 1000 reviews
Rating 6 - Okay. 97 out of 1000 reviews
Rating 4 - Poor. 35 out of 1000 reviews
Rating 2 - Terrible. 29 out of 1000 reviews

9.2/10

Cleanliness

9.0/10

Staff & service

7.8/10

Amenities

8.8/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

2/10 Terrible

Anthony, Lexington

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Problems
Stayed 3 nights in Oct 2025

2/10 Terrible

Rich, NEW YORK

Disliked: Cleanliness
Stayed 2 nights in Oct 2025

8/10 Good

Liz

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Clean room, comfortable bed! A few areas in the hotel, need touch ups, but overall a great stay!
Stayed 1 night in Oct 2025

2/10 Terrible

Regina

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Sep 2025

4/10 Poor

Bobby, MINERAL WELLS

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was ok, this is an old hotel that needs complete renovation then open for business Employees seemed overworked and complained alot. Indoors stairs were dirty, elevator was scary. There were so many dogs in the hotel, stairway hall smelled bad. Continental breakfast was horrid. We left a day early. Expedia would not refund $$ nor would the Gould, so we just left. We should have really studied the reviews before we booked
Stayed 3 nights in Oct 2025

8/10 Good

Dale, Greenacres

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I grew-up in Seneca Falls and watched the Gould go through changes over the years Staff was extremely helpful and friendly. Rooms still retain the charm of renovations done in more recent years, although the room I had is due for a refresh (paint, wooden plank flooring was de-laminating in a couple of places, better lighting). Trying to find the Spectrum Channel Guide on the television and using remote was very tedious; would be helpful to have a Television Channel Guide printed out in each room. Biggest negative was closure of the restaurant/loss of dining options.
Stayed 4 nights in Sep 2025

10/10 Excellent

Marlon

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Right in downtown Seneca Falls...classic old-school hotel with modern updates. Would stay here again!
Stayed 1 night in Aug 2025

10/10 Excellent

Barbara

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
So many great little places for dinner and a drink! Walkable community. The room was bigger than it appeared in the listing. Spotless and wonderful staff! Hidden Gem!
Stayed 1 night in Oct 2025

4/10 Poor

Gregory

Liked: Cleanliness
Disliked: Staff & service, amenities, property conditions & facilities
We really wanted to like this place - old hotel in a picturesque town. But we were scammed. The restaurant is closed, the bar is closed, the Continental breakfast is closed, the vending machines are closed, the ice machine is closed, and the elevator barely works. The only redeeming thing was that the room was clean and comfortable.
Stayed 4 nights in Oct 2025

8/10 Good

jim

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2025

8/10 Good

Timothy, Staten Island

Liked: Staff & service, property conditions & facilities
The hotel is centrally located. You may walk to all the museums and all the restaurants. The parking is free and next door. The hotel is old, but the room was clean and quiet. The staff were friendly and helpful.
Stayed 2 nights in Sep 2025

8/10 Good

Frank

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2025

4/10 Poor

Barbara

Traveled with family
Liked: Cleanliness
Disliked: Amenities, property conditions & facilities
The parking was the best thing sbout the property. The air conditioning went out in our 1st room and the staff said they couldn't do anything. Temp was 76. Next day we were moved to an "upgraded" room. It was a handicap room, which the shower was not appropriate for our use. By morning the temp was up to 73, so it appeared that unit also was not working. The toilet also was very sluggish. It appeared there were not many rooms that were totally functional The description of the hotel said it had a bar, restaurant and daily housekeeping. The website showed pictures of the areas. It was thst reason we chosed this site None of those were available and it didn't appear to have been opened for awhile. Very disappointed.
Stayed 3 nights in Sep 2025

10/10 Excellent

richard

Stayed 2 nights in Sep 2025

8/10 Good

james

Traveled with pets, Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
room was great,staff very nice, easy parking,good location only bummer resturant and bar not open yet
Stayed 4 nights in Sep 2025

10/10 Excellent

Debbie

Stayed 1 night in Sep 2025

6/10 Okay

Mary

Stayed 1 night in Sep 2025

8/10 Good

Anita

Liked: Cleanliness, staff & service, property conditions & facilities
Clean, safe area. Clean hotel, comfortable bed.
Stayed 1 night in Sep 2025

10/10 Excellent

Jazlyn

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good
Stayed 2 nights in Sep 2025

10/10 Excellent

mike

Stayed 1 night in Sep 2025

8/10 Good

Mary Elizabeth

Traveled with group
Liked: Property conditions & facilities, room comfort
Hotel was understaffed under new ownership.
Stayed 2 nights in Sep 2025

10/10 Excellent

Norma

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2025

2/10 Terrible

Mary

Traveled with partner
Disliked: Staff & service, amenities, property conditions & facilities
We did not end up staying at this hotel as the photos on the site did not match the current condition of the hotel. We spoke with management about this and they were rude and very unhelpful. We ended up contacting Expedia and getting a refund. I would definitely not recommend this hotel
Stayed 1 night in Sep 2025

10/10 Excellent

maria

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent service and lovely room
Stayed 1 night in Sep 2025

6/10 Okay

Gladys M

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The hotel is very cute. Im not giving 5 star because our room was not made when we arrived and we had to evacuate because of a gas smell. It turned out to be just a false alarm but very inconvenient.
Stayed 2 nights in Sep 2025

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