del Lago Resort & Casino

4.0 star property
Hotel with 7 restaurants, in the vicinity of Montezuma Winery

Choose dates to view prices

Photo gallery for del Lago Resort & Casino

Property entrance
Property preview
Couples treatment rooms, sauna, steam room, body treatments
4 bars/lounges, sports bar
Couples treatment rooms, sauna, steam room, body treatments

Reviews

9.2 out of 10
Wonderful

Popular amenities

Explore the area

View in a map
1133 Route 414, Waterloo, NY, 13165
  • Place, del Lago Resort & Casino
    ‪1 min walk‬
  • Place, It's A Wonderful Life Museum
    ‪8 min drive‬
  • Place, Montezuma National Wildlife Refuge
    ‪9 min drive‬

Room options

Room, 1 King Bed, Refrigerator

9.4 out of 10
Exceptional
(144 reviews)
  • 440 sq ft
  • Sleeps 3
  • 1 King Bed

Room, 2 Queen Beds, Refrigerator

9.6 out of 10
Exceptional
(87 reviews)
  • 440 sq ft
  • Sleeps 4
  • 2 Queen Beds

Deluxe Suite, 1 Bedroom, 2 Bathrooms

8.8 out of 10
Excellent
(3 reviews)
  • 960 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

Junior Studio Suite, 1 King Bed, Refrigerator

10.0 out of 10
Exceptional
(2 reviews)
  • 620 sq ft
  • Sleeps 3
  • 1 King Bed

Premium Room, 1 King Bed, Refrigerator

9.8 out of 10
Exceptional
(18 reviews)
  • 460 sq ft
  • Sleeps 3
  • 1 King Bed

About the neighborhood

Waterloo

Del Lago Resort & Casino places you within a 10-minute drive of popular sights such as Montezuma Winery and National Memorial Day Museum. This 205-room, 4-star hotel has a full-service spa, a casino, and 7 restaurants.

What's nearby

  • del Lago Resort & Casino - 1 min walk - 0.0 miles
  • Waterloo Premium Outlets - 4 min drive - 5.4 miles
  • Women's Rights National Historical Park - 8 min drive - 7.3 miles
  • It's A Wonderful Life Museum - 8 min drive - 7.6 miles
  • Montezuma National Wildlife Refuge - 9 min drive - 7.4 miles

Restaurants

  • ‪Shake Shack - ‬5 min drive
  • ‪McDonald's - ‬6 min drive
  • ‪Subway - ‬6 min drive
  • ‪The DraftKings Sportsbook at Del Lago - ‬6 min walk
  • ‪Circle K - ‬15 min walk

About this property

del Lago Resort & Casino

Hotel with 7 restaurants, in the vicinity of Montezuma Winery
Guests of del Lago Resort & Casino have access to a full-service spa, a casino, and karaoke. If you plan to drive, free parking is available. The 24-hour front desk has multilingual staff ready to help with luggage storage, and answer any questions about the area. If you like to take your furry friend along on your adventures, this pet-friendly property offers an off-leash area. Other amenities at this spa hotel include a gym, meeting rooms, and express check-out.
Guests can expect free WiFi and flat-screen TVs with satellite channels. Beds sport premium bedding and bathrooms offer rainfall showers, hair dryers, and free toiletries. Refrigerators, minibars, and coffee makers are also available. Housekeeping is available on request.
Recreational amenities at the hotel include a health club.
The onsite spa has 14 treatment rooms including rooms for couples. Services include deep-tissue massages, hot stone massages, Swedish massages, and facials. The spa is equipped with a sauna and a steam room.

The spa is open select days. Children under 18 years old are not allowed in the spa without adult supervision. Guests under 18 years old are not allowed in the spa.

Similar properties

Property amenities

Internet

  • Available in all rooms: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Free covered self parking on site

Food and drink

  • Daily continental breakfast available 8:00 AM to 1:00 PM for a fee: USD 10 to 20 for adults and USD 10 to 20 for children
  • 4 bars/lounges
  • 7 restaurants
  • A coffee shop/cafe

Restaurants on site

  • Bourbon & Brew
  • Centrifico
  • Food Court
  • Portico By Fabio Viviani
  • Sociale

Things to do

  • 1,700 slot machines
  • 24-hour gym
  • 66 gaming tables
  • Casino
  • Concerts/live shows
  • Evening entertainment
  • Full-service spa
  • Karaoke
  • Sportsbook

Family friendly

  • In-room crib
  • In-room refrigerator

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Hair salon
  • Luggage storage
  • Vending machine

Guest services

  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Wedding services

Business services

  • Meeting rooms

Full-service spa

  • 14 treatment rooms
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Detox wraps
  • Facials
  • Hot stone massages
  • Manicures/pedicures
  • Prenatal massages
  • Sauna
  • Spa open select days
  • Steam room
  • Swedish massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Elevator
  • Wheelchair accessible (may have limitations)

More

  • Ballroom
  • Banquet hall
  • Communal living room
  • Smoking not allowed

Room amenities

Bedroom

  • Free crib
  • Premium bedding

Bathroom

  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • Flat-screen TV with premium satellite channels

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Limited room service
  • Minibar
  • Refrigerator

More

  • Air conditioning
  • Desk
  • Heating
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: 2:30 AM
Early check-in subject to availability
Early check-in fee: USD 50.00
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM
Contactless check-out available
Late check-out subject to availability
Late check-out fee: USD 50.00
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification, and other arrangements must be coordinated with the property prior to arrival

Access methods

Staffed front desk

Pets

  • This property welcomes pets for free
  • Dogs only
  • An off-leash area is available
  • Service animals exempt from fees

Children and extra beds

  • Free cribs/infant beds are available

Property payment types

Important information

Fees

You'll be asked to pay these charges at the property:

  • Deposit: USD 75.0 per accommodation, per night

These are all of the charges provided to us by the property.

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for continental breakfast: approximately USD 10 to 20 for adults, and USD 10 to 20 for children
  • Early check-in fee: USD 50.00 (subject to availability)
  • Late check-out fee: USD 50.00 (subject to availability)

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve cribs/infant beds, rollaway/extra beds, and high chair
This property accepts credit cards, debit cards, and cash
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit
  • Check-in: 4:00 PM—-2:30 AM
  • Check-out: 11:00 AM
  • Minimum check-in age: 21
The front desk is open 24 hours a day, and checking out is easy with express services. Driving? This property offers free parking, along with a car charging station.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A credit card for incidental charges and a government-issued photo ID may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • Guests must contact this property in advance to reserve cribs/infant beds, rollaway/extra beds, and high chair.
  • This property accepts credit cards, debit cards, and cash.
  • This property reserves the right to pre-authorize the guest's credit card prior to arrival.
  • Onsite safety features include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit.

Additional information about polices, regulations, and more:

  • Reservations need to be made in advance for massage services and spa treatments. Contact the hotel at the phone number listed on your booking confirmation.
  • Registered guests are the only ones allowed in guestrooms.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Lago Resort Casino Waterloo
Lago Resort Casino
Lago Casino Waterloo
Lago Casino
del Lago Resort & Casino Hotel
del Lago Resort & Casino Waterloo
del Lago Resort & Casino Hotel Waterloo

Frequently asked questions

Are free cancellation options available at del Lago Resort & Casino?

Del Lago Resort & Casino offers free cancellation on some room rates. To learn more, look at the cancellation policy on Orbitz.

How much does it cost to stay at del Lago Resort & Casino?

As of Nov 18, 2025, prices found for a 1-night stay for 2 adults at del Lago Resort & Casino on Dec 8, 2025 start from $126.65, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What is there to do near del Lago Resort & Casino?

This hotel is located in Waterloo, just steps from del Lago Resort & Casino. You'll also find Montezuma Winery and Seneca Meadows Wetlands Preserve within a short drive.

Is parking available on site at del Lago Resort & Casino?

Yes, covered self parking is offered for free at the hotel. Electric car charging is also available for guests.

Is a spa located at del Lago Resort & Casino?

There is a full-service spa available for guests to enjoy and services include Swedish massages, deep-tissue massages, body wraps, and couples treatments. The spa is not open daily but only on select days.

Does del Lago Resort & Casino have a casino at the property?

Yes, del Lago Resort & Casino has a casino and it includes 66 gaming tables, 1700 slot machines, and 2 VIP rooms.

Is there an indoor pool at del Lago Resort & Casino?

No, there is no indoor pool at this hotel.

What will couples enjoy most about a stay at del Lago Resort & Casino?

There are plenty of amenities for couples at this hotel, including 4 bars, 7 restaurants, and a full-service spa.

Are there hot tubs at del Lago Resort & Casino?

No, but guests can enjoy a steam room at this hotel.

Does del Lago Resort & Casino feature a restaurant that includes a breakfast menu?

Yes, del Lago Resort & Casino has 7 restaurants, and serves continental breakfast each morning for a surcharge.

Does del Lago Resort & Casino allow pets to stay free of charge?

Yes, dogs stay free at del Lago Resort & Casino and the property also provides an off-leash area.

Does del Lago Resort & Casino have connecting rooms?

No, this hotel doesn't feature connecting guestrooms.

Can I book a room with a balcony at del Lago Resort & Casino?

No, there aren't any guestrooms with balconies at del Lago Resort & Casino.

Does del Lago Resort & Casino host weddings?

There are wedding services available at del Lago Resort & Casino if that's in your vacation plans.

del Lago Resort & Casino Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 1184 out of 1644 reviews
Rating 8 - Good. 301 out of 1644 reviews
Rating 6 - Okay. 79 out of 1644 reviews
Rating 4 - Poor. 52 out of 1644 reviews
Rating 2 - Terrible. 28 out of 1644 reviews

9.4/10

Cleanliness

9.4/10

Staff & service

9.0/10

Amenities

9.2/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

peter

Traveled with partner
Liked: Cleanliness, property conditions & facilities
Room was very clean and the staff was very friendly. First time here and had a wonderful time!
Stayed 2 nights in Oct 2025

10/10 Excellent

Sartaj

Stayed 1 night in Aug 2025

10/10 Excellent

Norberto

Stayed 3 nights in Aug 2025

10/10 Excellent

Tameka

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I love the size and cleanliness and the shower was life and i love the food and music
Stayed 1 night in Aug 2025

10/10 Excellent

Leon

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

del Lago Resort & Casino

Comfortable accommodations at a very fair price. The adjoining casino is a lot of fun!
Stayed 1 night in Aug 2025

2/10 Terrible

Sumit

I booked 2rooms,5 min after check in,security from the casino came to my friend room & told him to leave the hotel right away because he had self restraint order from the casino.But they didn’t say anything to us when we’re doing the checkin process.So he has to leave the hotel at 10.30pm with baby & his wife.The hotel told us they will refund us but we have to go through the expedia as we booked the hotel through expedia.I contacted with expedia & from expedia they try to contact with hotel but hotel denied to do the refund.Terrible management service,The question is if anybody has self restraint from the casino,why he can’t stay at the hotel?
Stayed 1 night in Aug 2025

10/10 Excellent

Blanche

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everyone we had contact with were friendly & professional. Easy to park Clean rooms Good food
Stayed 2 nights in Aug 2025

8/10 Good

Elvira

Stayed 1 night in Aug 2025

10/10 Excellent

Melinda

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

10/10 Excellent

Diana

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
it was fine
Stayed 1 night in Aug 2025

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Roomy with a Good Restaurant

Nice big rooms and a nice lobby area. Also, the restaurant food was really good - more than one would expect for a hotel restaurant.
Stayed 2 nights in Aug 2025

10/10 Excellent

Karen

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

8/10 Good

Kathryn

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Aug 2025

8/10 Good

Martin

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Strange lighting arrangementin room. All lights had to be on or all had to be off. Checked at front desk; apparently, that's just how they were supposed to be.
Stayed 3 nights in Aug 2025

10/10 Excellent

Noel

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
Nice parking. More directions from local roads needed.
Stayed 1 night in Aug 2025

8/10 Good

John

Liked: Cleanliness, staff & service, property conditions & facilities
Great stay
Stayed 1 night in Aug 2025

6/10 Okay

Moses

Stayed 1 night in Aug 2025

8/10 Good

James

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

10/10 Excellent

Karen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great hotel at a great price!

Beautiful hotel and great casino!
Stayed 1 night in Aug 2025

10/10 Excellent

Tina

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Would definitely recommend! Everyone was very friendly, polite and helpful!
Stayed 1 night in Aug 2025

10/10 Excellent

Amanda

Liked: Cleanliness, staff & service, property conditions & facilities
My husband and I have stayed here with our two dogs on three occasions. Every time, we've had a lovely, clean, large and very comfortable room with an excellent bathroom. Front desk service is so friendly and helpful. Love that there are dining options and a great workout room onsite too. All that good stuff and the dogs stay free too!
Stayed 1 night in Aug 2025

8/10 Good

schmika

Liked: Staff & service, property conditions & facilities
Nice time
Stayed 1 night in Aug 2025

10/10 Excellent

gloria

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2025

10/10 Excellent

Judith

Traveled with partner, Traveled with pets
Liked: Cleanliness, staff & service, property conditions & facilities
Room was amazing especially for the price - luxurious and spacious Lots of green areas outside to walk the dog Convenient to the highway but can’t hear the highway inside hotel Highly recommend the hotel
Stayed 1 night in Aug 2025

10/10 Excellent

Angela

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025