Comfort Inn & Suites Independence

2.5 star property
Lakefront hotel with free breakfast and a fitness center

Choose dates to view prices

Photo gallery for Comfort Inn & Suites Independence

Exterior
Indoor pool
Standard Room, 2 Queen Beds, Non Smoking | Premium bedding, desk, laptop workspace, blackout drapes
Lobby
BBQ/picnic area

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Parking included
  • Free WiFi
  • Air conditioning
  • Gym

Explore the area

View in a map
2100 Swan Lake Boulevard, Independence, IA, 50644
  • Place, Heartland Acres Agribition Center
    ‪5 min walk‬
  • Place, Lost Island Waterpark
    ‪21 min drive‬
  • Place, Isle Casino Waterloo
    ‪22 min drive‬
  • Airport, Waterloo, IA (ALO-Waterloo Regional)
    ‪31 min drive‬

Room options

Standard Room, 1 King Bed, Non Smoking

8.8 out of 10
Excellent
(8 reviews)
  • 325 sq ft
  • Sleeps 2
  • 1 King Bed

Standard Room, 2 Queen Beds, Non Smoking

9.4 out of 10
Exceptional
(9 reviews)
  • 325 sq ft
  • Sleeps 4
  • 2 Queen Beds

Suite, 1 King Bed with Sofa bed, Non Smoking

10.0 out of 10
Exceptional
(2 reviews)
  • 375 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Suite, 1 King Bed with Sofa bed, Non Smoking

  • 375 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Suite, Multiple Beds, Non Smoking

9.6 out of 10
Exceptional
(8 reviews)
  • 375 sq ft
  • 1 bedroom
  • Sleeps 6
  • 2 Queen Beds and 1 Double Sofa Bed

Room, 2 Queen Beds, Accessible, Non Smoking

8.0 out of 10
Very good
(2 reviews)
  • 300 sq ft
  • Sleeps 4
  • 2 Queen Beds

Room, 2 Queen Beds, Accessible, Non Smoking (Roll-In Shower)

10.0 out of 10
Exceptional
(1 review)
  • 300 sq ft
  • Sleeps 4
  • 2 Queen Beds

Suite, 1 King Bed, Accessible, Non Smoking

  • 350 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

About the neighborhood

Independence

Located within a 5-minute walk of Heartland Acres Agribition Center, Comfort Inn & Suites Independence is within a few miles (5 km) of Wapsipinicon Mill. This 62-room hotel welcomes guests with conveniences like free breakfast, an indoor pool, and free in-room WiFi.

What's nearby

  • Heartland Acres Agribition Center - 5 min walk - 0.3 miles
  • Lost Island Waterpark - 21 min drive - 26.5 miles
  • Isle Casino Waterloo - 22 min drive - 25.6 miles
  • Young Arena - 25 min drive - 29.1 miles
  • University of Northern Iowa - 31 min drive - 37.0 miles

Getting around

  • Waterloo, IA (ALO-Waterloo Regional) - 33 min drive

Restaurants

  • ‪Casey's General Store - ‬3 min drive
  • ‪McDonald's - ‬2 min drive
  • ‪Casey's General Store - ‬6 min drive
  • ‪Lucky Buffet - ‬4 min drive
  • ‪Dairy Queen - ‬4 min drive

About this property

Comfort Inn & Suites Independence

Lakefront hotel with free breakfast and a fitness center
At Comfort Inn & Suites Independence, guests enjoy features like an indoor pool, a gym, and free WiFi in public areas. If you drive, put free parking to good use. The front desk is staffed 24 hours a day to help with luggage storage and securing valuables. Additional amenities include a business center, a meeting room, and express check-out.
Flat-screen TVs come with cable channels, and free WiFi keeps guests connected. Beds sport premium bedding and bathrooms offer hair dryers and free toiletries. Refrigerators, microwaves, and coffee makers are also available.
Recreational amenities at the hotel include an indoor pool and a fitness center.

Similar properties

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free uncovered self parking on site
  • Free RV/bus/truck parking on site
  • Limited onsite self parking
  • Wheelchair-accessible parking available

Food and drink

  • Free full breakfast

Things to do

  • Gym
  • Indoor pool

Family friendly

  • In-room microwave
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Housekeeping (daily)

Business services

  • Business center
  • Meeting room

Outdoors

  • Barbecue grill
  • On a lake
  • Picnic area
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Elevator
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

More

  • 3 floors
  • Built in 2004
  • Smoking not allowed

Room amenities

Bedroom

  • Blackout drapes
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • Flat-screen TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Free daily newspapers
  • Free local calls
  • Iron/ironing board
  • Laptop workspace

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 21

Check-out

Check-out before noon
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Service animals exempt from fees

Children and extra beds

  • Rollaway/extra beds are available for USD 10.0 per night

Property payment types

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Rollaway bed fee: USD 10.0 per night

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)
  • Check-in: 3:00 PM—-anytime
  • Check-out: noon
  • Minimum check-in age: 21
The front desk is open 24 hours a day, and checking out is easy with express services. Driving? This property offers free self parking, along with free RV, bus, and truck parking.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards. Cash is not accepted. 
  • This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice).

Additional information about polices, regulations, and more:

  • Connecting or adjoining rooms can be requested, but all rooms are subject to availability. Contact the property using the phone number on your booking confirmation.
  • No cribs or infant beds are available.

Property is also known as

Comfort Inn Hotel Independence
Comfort Inn Independence

Frequently asked questions

Is free cancellation available at Comfort Inn & Suites Independence?

Comfort Inn & Suites Independence offers free cancellation on certain room rates. To learn more, take a look at the cancellation policy on our site.

What can I see close to Comfort Inn & Suites Independence?

This hotel is located in Independence within a short 5-minute walk of Heartland Acres Agribition Center. You'll also find Wapsipinicon Mill and River Ridge Golf Course within a short drive.

Will I be able to park at Comfort Inn & Suites Independence?

Yes, uncovered self parking is offered for free at the hotel. Accessible parking and free RV/bus/truck parking are also available for guests.

Does Comfort Inn & Suites Independence have a casino at the property?

No, Comfort Inn & Suites Independence doesn't have a casino.

Will I find an indoor pool at Comfort Inn & Suites Independence?

Yes, this hotel has an indoor pool.

What will couples enjoy most about a stay at Comfort Inn & Suites Independence?

Amenities that appeal to couples at this lakeside hotel include premium bedding as well as an indoor pool and free breakfast.

Does Comfort Inn & Suites Independence have a hot tub?

No, there isn't a spa tub at this hotel.

Does Comfort Inn & Suites Independence feature a restaurant that includes a breakfast menu?

Comfort Inn & Suites Independence offers free full breakfasts though there is no restaurant.

Will Comfort Inn & Suites Independence allow pets to stay for free?

No, pets aren't allowed at Comfort Inn & Suites Independence though service animals are welcome.

Are there connecting rooms at Comfort Inn & Suites Independence?

Yes, this hotel has connecting guestrooms you can book for your group event or vacation.

What is the closest airport to Comfort Inn & Suites Independence?

The closest major airport to Comfort Inn & Suites Independence is Waterloo, IA (ALO-Waterloo Regional), which is 29.5 mi away (33 minutes by car).

Are there rooms with balconies that I can book at Comfort Inn & Suites Independence?

No, there aren't any guestrooms with balconies at Comfort Inn & Suites Independence.

Comfort Inn & Suites Independence Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 206 out of 364 reviews
Rating 8 - Good. 104 out of 364 reviews
Rating 6 - Okay. 33 out of 364 reviews
Rating 4 - Poor. 9 out of 364 reviews
Rating 2 - Terrible. 12 out of 364 reviews

9.0/10

Cleanliness

9.2/10

Staff & service

8.2/10

Amenities

8.8/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Russell

Stayed 1 night in Nov 2025

2/10 Terrible

Blaine, Duvall

Disliked: Cleanliness, amenities, property conditions & facilities
Rooms were not clean.
Stayed 1 night in Oct 2025

10/10 Excellent

ALAN, Santa Ana

Stayed 2 nights in Sep 2025

8/10 Good

Nathan

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean and in a very nice area. Nothing special but definitely worth the price. Pool area was clean.
Stayed 1 night in Jul 2025

10/10 Excellent

Jennifer

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great overnight stop

Very clean and comfortable.
Stayed 1 night in Sep 2025

10/10 Excellent

Morgan

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2025

2/10 Terrible

TERRY

Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities
When we first got there staff was nice room not ready was going to be on first floor when we came back to check in was moved to an uper floor could not sleep air conditioner was very loud not working right when we mentioned it to the staff she was rude about it
Stayed 1 night in Sep 2025

6/10 Okay

SCOTT

Traveled with group
Liked: Staff & service, property conditions & facilities
The room access door swipe cards (keys) are the old, magnetic strip-type. There are better working door key systems that use chip technology. My door swipe card worked intermittently, requiring repeated swipes to get access to my room. Irritating! Bath: It took 2 minuets of water flow to get hot water in either the sink or bathtub. Unacceptable! Thank-you for taking my report.
Stayed 1 night in Sep 2025

10/10 Excellent

Holly

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

10/10 Excellent

Shayhann

Liked: Cleanliness, staff & service, property conditions & facilities
👍
Stayed 3 nights in Aug 2025

10/10 Excellent

Karen, Maxwell

Stayed 1 night in Aug 2025

10/10 Excellent

Latoya, Independence

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Tammy was amazing, she made check-in smooth and easy. My room was clean and cozy.
Stayed 2 nights in Aug 2025

2/10 Terrible

KELLY

Stayed 2 nights in Aug 2025

4/10 Poor

James

Traveled with family
Liked: Staff & service
Disliked: Cleanliness, amenities
Could of been cleaner
Stayed 2 nights in Aug 2025

2/10 Terrible

Kathy

Disliked: Property conditions & facilities
This hotel is getting rather run down, and we had numerous issues with our stay. First disappointment was the fact that our door lock stuck EVERY SINGLE TIME we tried to use it. It would take anywhere from 5-20 swipes before the door would finally open. Informed the front desk, and they said, yeah, it does that - try pushing the handle up instead of down (that did not help). Extremely frustrating when you're just trying to open your door! Secondly, we had NO television for the 4 full days we were there. They have Direct TV, and I know that they should have been able to get it up and running within that timeframe. Pretty boring sitting in the room in the evening with no TV. Independence does not exactly have a thriving night life, so not a lot of options to pass time. Again, we were there for 4 days, and there was absolutely NO housekeeping service. We had to ask for clean towels, had to ask for toilet paper for the room, and the trash can was overflowing at the end of 4 days. I would have at least expected the bed to be made and the room to be refreshed daily. We have stayed at this location in the past and had no issues, so I don't know if there is new ownership or what the issue is, but we will most likely find somewhere else to stay the next time we are in town. It's a shame, because this hotel used to be nice.
Stayed 4 nights in Aug 2025

8/10 Good

Carmen

Liked: Cleanliness, staff & service, property conditions & facilities
It was clean, the bed was comfortable and it was nice that they have breakfast available.
Stayed 1 night in Aug 2025

10/10 Excellent

derek

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Aug 2025

6/10 Okay

Eric and Paula

Traveled with family
Disliked: Staff & service, room comfort

Country Inn and Out

Limited tv channels, we were going to connect to Netflix however there was no wifi accessibility for it. We went to the pool area to relax in the hot tub, there wasn't one. The staff did accommodate the one extra pillow when I asked for PILLOWS,
Stayed 1 night in Aug 2025

10/10 Excellent

Rosemarie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice place to stay
Stayed 2 nights in Jul 2025

10/10 Excellent

Sharon Lea

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 3 nights in Jul 2025

2/10 Terrible

Jason

Disliked: Cleanliness, amenities, property conditions & facilities
Stayed 2 nights in Jun 2025

8/10 Good

Kaylene

Liked: Cleanliness, staff & service, property conditions & facilities
Staff was great. Had trouble with the TV in our room. Worked to get it fixed, but we ended up moving to a different room when it couldn’t be fixed.
Stayed 1 night in Jul 2025

10/10 Excellent

Kasondra

Stayed 2 nights in Jun 2025

6/10 Okay

Melissa

Traveled with family
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities

Needs improvement

Came to stay to visit family for the 4th of july. Stayed in room 226, the bathtub didnt drain, no one cleaned our room the entire time we were there, had to ask for new towels and toilet paper, came back to the room only to find out it was still open because the door didnt latch correctly. Once you open from the inside, you have to remember to turn the handle again to get the latch unstuck so the door will then lock behind you.
Stayed 4 nights in Jul 2025

4/10 Poor

Randi

Stayed 2 nights in Jul 2025