Fitzwilton Hotel4.0 out of 5.0
Recent guest reviews
Stayed here recently on a Saturday night but i don't feel the price of €149 for that night reflected the experience. While the staff were friendly and bar and food was nice the parking situation is terrible. We purposely choose this hotel in Waterford due to its "ample free parking" and when we arrived we ended up having to park on the quay due to the incredibly tiny hotel carpark being full. Although it was only €4.50 for the parking on the quay it was the inconvenience of having to carry cases and other items we thought we would have been able to nip out and get from the hotel car park, along the quay while dressed in formal wear and heels for a wedding we were attending. The room was nice and clean however the toilet cistern made an incredibly loud noise the whole time that you could still hear with the door closed. This was very irritating at 6am. We were placed in room 123 which is just outside the doors to the lift on the first floor, therefore we heard everyone coming in from their night out and going down to breakfast the next morning. The beds werent overly comfortable with only 2 pillows on a double bed but there was extra pillows in the wardrobe. The sockets beside the beds are unable to fit a standard socket (only the lamps) so you can't charge a phone there. Hairdryer and iron are provided however having stayed in other 4 star hotels around the country i felt it wasn't up to scratch with many others who include the little extras that this hotel lacks such as bottled water but overall its not a bad hotel it's just.... ok I would possibly stay here again with a group of girlfriends as its location is excellent.
Myself & my husband booked a 2 night stay for our anniversary and paid top rate & feel we did not get value for money. This was a major let down and did not feel like a 4 Star hotel. Our room was tiny, not impressed, very claustrophobic & no air conditioning, very difficult to sleep as too hot, even with window open all night. We got a knock at the door after arrival & guy presented us with a plate of macaroons saying happy anniversary, which was a nice touch and a bottle of prosecco with a card saying "happy anniversary from all the team", however we later found out my sister in law had in fact ordered prosecco to our room as a gift. Hotel failed to mention this!!! I approached girl at reception who said "card should have said from ...... sorry about that".....I found this very poor. Included in our 2 night break was breakfast, which was OK and a 2 course dinner in the bar. This also was a major let down. A Saturday night and not enough staff. This poor waiter was coming through from restaurant and we had to ask him to serve us. No one came to ask us after our mains if we wanted dessert or coffee, my husband and other guests had to go to bar to order drinks and were left waiting, no bar person. A customer walked out as fed up waiting and we just had one drink and left. Extremely poor. I would not recommend this hotel or come here again. We don't often get to go away just the 2 of us, kid free and we're looking forward to a nice break but we're very disappointed. Parking is also non existent, it's a free for all with no entrance barrier so anyone could park and literally max 20 spaces. Tried at several different times of the day.
I chose this hotel because security to me is important and also I was informed that was spacious and nice.I arrived the weekend of a running event in Waterford having booked with the hotel November 2016, for this June visit. I was given the key card for room 118. The room itself was very small, cramped, the window was broken & despite me requesting a wake-up call this would have been impossible as there was no phone in the room. It resembles a dorm room in a hostel. And none of the pictures on trip advisor or their own website looks like it. If this was a room on air BnB I would probably let this slide, but I was staying in a four-star hotel for 3 nights and I felt the need to tell the receptionist. On telling the receptionist I was informed that the hotel was fully booked and nothing could be done about it. I asked to speak to a manager and within 15minutes I was given a new room. Instead of an apology, all I was told was that all the rooms in the hotel were similar, THIS IS DEFINITELY NOT THE CASE. The new room that I was given was triple the size of the original room. On top of this as soon as I entered the hotel I felt I was judged. I travel alone and I like to dress casual. Personally, I feel that this was a reason for the inadequate room that I was given. Having spoken to guests staying in the hotel that weekend, none of them were treated to the same cramped room that I was given. I have asked for an apology from management and so far just received an email from a restaurant manager, although I have no complaints with the food. I wouldn't even consider recommending this hotel to anyone, and the fact that management is ignoring my email just makes this experience worse.
Spent 4 days at the Fitzwilton hotel, lovely hotel and very friendly and efficient staff, couldn't do enough for us. The room was perfect apart from no air conditioning which made it difficult to sleep at night as the temperatures were very high. only rating sleep a three due to the heat of the bedroom. the hall way and lift were also stifling hot.The bar food was excellent and also room service for breakfast. Arrived on time and nice and hot. good portion sizes. would recommend and would come back again no problem. parking was free but a bit tight if you have a large car. There was no music in the bar for the days we stayed ( Sun to Thurs) which meant we would have stayed there after dinner. We went out to another pub for drinks and music.
Our First Overnight stop as part of a guided motorbike tour of Ireland conducted by Paul Fitzgerald of wild Irish tours, After a long overnight ferry journey to Dublin to start our first day , this hotel was a welcome first night stop . Very comfortable room and beds in fact a massive double room. Evening meal was good and breakfast was hearty to set us on our way again the next day
Clean hotel and staff in the bar area were friendly. Very nice breakfast also. We enjoyed our stay but I wouldn't rate as a 4 star. Hotel could do with air conditioning of some description. The heat in the bedroom and along the corridors was quite overbearing at times. Though I'm sure if I had asked a fan would have been provided.
The hotel was fine, no complaints with room and breakfast. I would not stay here again as the car park is ridiculously small, no room to manouver, can barely fit a car in the limited spaces, with concrete pillars everywhere. My 2017 car got damaged in the car park and is now costing me €600 to fix and re-spray (as I'm not going to claim on my car insurance). I said it to the receptionist and she smiled as if 'oh, well'.
Very nice modern hotel with all the usual comforts -except the bed. Only ok but definitely Not hotel quality. Also air conditioning wouldn't go amiss in room 202. Very friendly staff. Car park too small so impossible to get a space ( free I street parking on the left quays. )
We stayed here for one night on our trip driving through the countryside of Ireland. It was comfortable accommodations. The tub/shower was really high so getting out felt a little strange. I am tall so I feel for someone who is shorter they may struggle with this. The parking is not so good so arrive early if you want to park in the hotel lot.
An average 3 star hotel at best with 5 star staff. Lift floor was constantly sticky, room good size and clean but finishes were not what I'd expect from a 3* let alone 4* hotel. Breakfast v good with helpful staff. Complimentary toiletries are not of a great quality and consists only of a multi use shampoo/body wash and sliver of soap. After enquiring, I was told conditioner was not supplied. Nor was any body lotion. Hairdryer is a nightmare for anyone who doesn't want their head burnt and hair frizzed. Was disappointed on the whole
- Close to House of Waterford Crystal
- Free WiFi in rooms and public areas
- Free parking
- Onsite dining
Located within a 5-minute walk of Garter Lane Arts Centre, Fitzwilton Hotel is within a 15-minute stroll of Waterford Treasures Museum. This 4-star hotel has 90 rooms and welcomes guests with a restaurant, free in-room WiFi, and free self parking. It's in central Waterford and also a short walk from St. Patrick's Church and Reginald's Tower.
Enjoy a leisurely bite to eat at Chez Ks, the hotel's onsite restaurant. Savor a meal from the comfort of your room with room service, or get a quick energy boost at the coffee shop/café. Buffet breakfast is offered for a fee each morning from 7 AM to 10:30 AM.
All of Fitzwilton Hotel's 90 rooms are individually decorated and have an array of amenities, including coffee makers, safes, and phones. Guests can expect to find free WiFi and plasma TVs with cable channels. Bathrooms offer hair dryers and free toiletries. Ironing boards and desks are other standard amenities.
Fitzwilton Hotel features free WiFi in public areas, a meeting room, and a 24-hour business center. If you plan to drive, free parking is available. The 24-hour front desk has staff standing by to help with dry cleaning/laundry, concierge services, and luggage storage. Other amenities at this family-friendly hotel include express check-in, express check-out, and free newspapers.
Reviews from Trip Advisor
61% of guests recommend this hotelTotal of 1369 reviews