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Fitzwilton Hotel

4.0 out of 5.0

Recent guest reviews

Went for a quiet break with my wife. Hotel was really convenient to the City centre. Room wass spcious and well decorated and the bed was really comfortable. Bathroom was clean and the shower was lovely and powerful. A lovely break.

I stayed in this hotel for 2 nights (for business purposes) and an overall disappointment. The bedroom was tiny with very little space to move around the room. There was not enough room to sit at the desk as it was so tight to the bed. During the night a very loud 'drilling noise' started at 3am and continued intermittently until 630am. Despite 3 phone calls to reception - the noise continued. Apparently it was coming from a malfunctioning AC / Heating fan in the car park beside the hotel. No apology and I won't be returning.

Really enjoyed the one night spent here while doing the Waterford Greenway. A cosy bed you could actually sleep in, no noisy air-conditioning turning the room into a fridge and keeping you awake, no buzzing fridge driving you mad - just a comfy, quiet room you could actually get a good night's sleep in. We were given interconnecting rooms as requested in a quiet end-of-corridor location. A perfect location with free parking. Super-friendly staff who couldn't be more helpful. Will be back.

Nice, spacious rooms, if perhaps in need of a little refurb. Lovely staff and very convenient location. It's a shame there isn't a lounge area to sit and have a quiet cuppa. We ate in the bar on the first night and they were playing a football match very loudly and there was nowhere else to sit. The food was very average. The dining room was full with tour groups so that was full, which wasn't ideal. We had breakfast on the first morning and unfortunately that wasn't great. We ate out the rest of the time.

Modern and very welcoming hotel a four minute walk across the bridge from the station. Staff were exceptional in ensuring you wanted for nothing. Double room included a single bed and was similar to better 'American' hotels. Sadly hotel should be a lot fuller than it is but it is the wrong end of town so you need to know where it is. Our meal was exceptional with a perfect seafood chowder, sirloin steak and sticky toffee pudding. Best food we have had in Waterford and we have been in a lot of places over the last year. Breakfast was again excellent with nice extras such as berry smoothies. If you are American you will find it similar to Marriott and Crowne Plaza in standard. Parking is tight for some spaces but several are right for bigger cars.

To be sure the Fitzwilton hotel has many of the features one would expect of a four star rating. Both our rooms were spacious and very well appointed. The décor was tastefully done with adequate storage facilities all the tech that you would want, including phone points, telephone charging points, Internet sockets and a state of the art TV. The beds were generously sized and extremely comfortable; there were plenty of pillows and night side lights. There were very good facilities for making hot drinks with a very wide choice of teas, coffees etc., but [unaccountably] no biscuits! The room [overlooking the car park below] was quiet enough, but the other [roadside] room was not quite as soundproofed as you’d want against the constant traffic from Bridge Street. Air conditioning was good, but [oddly I thought] the corridors were far too warm and stuffy. The power shower was the best I've ever had the pleasure of using anywhere in the world, but be careful: its highest setting was vigorous to the point of being water-cannon lethal. The toilet, shaving facilities and sink were all excellent too, the water instant and satisfyingly hot. Another big plus was the bathroom extractor: as effective and discreet as a byzantine eunuch. A note of warning though: there was a small metal/rubber doorstop fitted to the floor that, as I stepped out of the bath/shower, is just where you might put your bare foot. I only narrowly avoided the pain [and possible injury] of treading on it in my bare feet. If they were to move that doorstop 6 inches or so further into the room it would eliminate the risk. Take care too on the tiled floor; it can be slippery if too wet. The key disappointment for me, however, is the parking facilities. The hotel advertises ‘free parking on site’. In reality, spaces are extremely limited so the chances of getting a spot are next to nil. I was driving a hired Skoda Octavia so awareness of your car's size, skill and care in handling are all required when manoeuvring around this car park. Distances, corners and angles are all very restricted and there is a high risk of scratching and bumping on the many concrete edges. In a larger vehicle, you will have to be a something of a contortionist to navigate successfully. There is virtually nil street parking outside the hotel so on arrival my advice is to unload your bags first in Mary Street [don't even think of doing it in Bridge Street] and go looking for the car park on the Quay. Needless to say, I did not get space. But at least I avoided dents and scratches. On top off this, I was very disappointment at the attitude of the hotel to a customer's failing to get a parking space. It can be summed up as first-come-first-served, otherwise "tough". Parking by the River Suir is at your [extra] cost and the hotel seems to have made no effort to make arrangements to validate parking there [like other riverside hotels have] apart from which the 10-minute walk back to the hotel from that parking can be wet and testing if you have luggage. Despite this [I think] justified gripe, the hotel staff were otherwise all very attentive and helpful. Our evening meal was in the hotel’s public Met Bar which became progressively noisy as the night wore on. If you are not keen on ear-breaking coffee grinding sounds throughout an evening’s meal and the increasing decibels from the drinking public then this choice for eating may not be for you. There were also a number of individuals to be seen smoking outside in front of the glass frontage to the bar that did not help the tone. I thought this was a shame for a four-star hotel. If you do choose to dine at the hotel and are under 30, my advice would be to go the Chez K’s [the hotel’s main restaurant]. It looked nice enough, though we didn’t actually use it. The full Irish breakfast in the morning offered a full choice of fare, it was plentiful and very well presented. Sadly [because perhaps we took breakfast at 9am] food temperatures were lamentably tepid. If you like your breakfasts hot, I suggest you get down earlier when there should be a better likelihood of the cooked food being actually hot out of the serving silos. Happily, there was also a wide range of hot drinks, juices, granolas, deserts, breads, jams, yoghurts and pretty much anything else you might want at that time in the morning. All in all then, I would say the Fitzwilton Hotel, while having many fine qualities and provisions, its flaws jarred with me. One could avoid many of the negatives by arriving and leaving by taxi, going to breakfast by 8am, eating elsewhere in the evening [such as the Granville - a few minutes’ walk away] and watching your step in the bathroom. But, personally, I won’t be going there again.

My husband & I have just returned from a one night stay in this hotel. Everything was perfect. Check in was efficient & friendly. We had requested a room with a walk in shower & were allocated a wheelchair friendly room which was spacious. It was on the 4th floor serviced by 2 lifts. In the lobby on the floor was a vending machine which was handy. Location is perfect, just off the quay and less than 10 minutes walk from the centre of everything. There is a small car park for residents which works on a first come first served basis. We dined in the Hotel restaurant & the food was amazing. We were the only people in the restaurant (in advance of Storm Ophelia) so the service was very efficient. The food was excellent & great value! The room was well equipped with a safe, tea/coffee facilities, a hairdryer & flatscreen tv with a huge selection of channels. Breakfast is buffet styled self service, which was well stocked & catered for all tastes. The only “negative” point I had was the noise from the coach parked outside reception picking up a party from 7.30 in the morning, however, if we slept with the window closed, this may not have been so bad.

My wife and self stayed one night in the lovely Waterford Fitzwilton hotel. Excellent efficient Reception check in, aided by a very efficient young lady .Hotel has been recently been refurbished bringing it up to a very high modern standard. Nice clean bedroom with all the usual good facilities. Bed very comfortable,and surprising for some Hotels good and plenty TV stations. Excellent self service breakfast very attentive staff,all knew their jobs.,lovely home made(Hotel) Jam and Marmalade ,Brown bread and so much more. We had an "Escape" voucher,which included B/B,and a bottle of House Wine,red/White. We chose the white Spanish which was really surprising good. A very professional run Hotel with well trained staff. We really enjoyed our stay and will be back.

We stayed for 2 night break in a very comfortable room with everything we needed The Met bar food was gorgeous as always we had a evening meal added to our stay for the second night we eat in the main restaurant absolutely mouthwatering steak really enjoyed the meal friendly staff and excellent service would recommend this restaurant to anyone cant wait to go back. The brown bread that is served in the hotel is fantastic and was so nice to be able to bring home 2 freshly baked loafs with us to enjoy The staff in hotel are very friendly was so lovely to see Daniel again on Thursday night and yet again made me a fantastic Strawberry Daiquiri On the last night of our stay we were looked after in the bar by Darren a very helpful and enjoyed the chats over a few cocktails that he made for us so well look forward to seeing them both again in the future Look forward to our next break away and will return to the Fitzwilton very soon

Had a great and comfortable stay here at the Fitzwilton. It was the perfect amount of swish for a great price. The breakfast was great value and flavour for 10 Euro. It was perfectly located. The only gripe was parking--there is nothing near enough of it.

Room options

Single Room, 1 Double Bed

Full 1 | Sleeps 1

Triple Room

Full 1 | Sleeps 3

Family Room

Full 1 | Sleeps 3

Reviews from Trip Advisor

Trip Advisor aggregated rating

61% of guests recommend this hotel

Total of 1427 reviews