Room was very outdated.
The television did not have great reception and therefore couldn’t be watched. The refrigerator mechanism in this room was loud.
Convient to I95. Large room and large bathroom. Good for one night stay. Doors slamming by other residents excessive otherwise quiet. Just what we needed before going to airport.
Very helpful and friendly staff. Convenient location.
It was nice and clean. TV was good, plenty of stations
There is no basic hotel amenity in the room. I need to ask for a coffee maker, and there is no cups.
Upon check-in we found we only had 1 washcloth, My husband requested 2 more and the front desk person didn't understand why a family of 3 needed more than 1 washcloth! In the entire 5 night stay we never received house-keeping. They had a guest laundry facility, as advertised, but with 3 vending machines in said facility they did NOT sell any detergent! On night 3 of 5 they assigned our room to someone else, who was quite surprised to find the room occupied. While my husband was down at the front desk to resolve the issue and get our keys re-keyed (!!!) the desk clerk offered to sell him a glock! On the day of our departure our keys were already not working 3 hours before check-out time! The breakfast included was packeaged muffins and sometimes they had coffee! But the pillows were nice!
The staff and especially the manager was really quite good. It is OK but bare bones, didn't even have an ice machine! Also they charge for everything, even a coffee maker in your room. Also I was supposed to have a non-smoking room but it was clearly NOT non-smoking which is annoying.
I don't know because at check-in less than 30minutes after booking and already paying for the room, I was informed they did not have any vacancies. It's the middle of the night, my money is gone, and I have no room.
The room and bathroom were very clean. The room is equipped with refrigerator, microwave and a cooker, so you can eat in if you wish. There is a laundry room in the building.
Not very clean. Broken key doors to get into hotel
While the cleanliness of the room was adequate, the cleanliness of the rest of the hotel was sub par and decor is old and outdated. The hallways were dingy and dark.
Located 2.8 mi (4.4 km) from Landmark Mall, Extended Stay America Suites DC Alexandria Eisenhower Ave is within a 10-minute drive of other popular attractions like MGM National Harbor. This 132-room hotel welcomes guests with conveniences like free breakfast, free in-room WiFi, and free self parking.
Free on-the-go breakfast is served each morning from 6 AM to 9:30 AM.
The 132 air-conditioned rooms feature kitchens with refrigerators, microwaves, and stovetops. 32-inch flat-screen TVs come with cable channels, and guests can stay connected with free WiFi. Coffee makers, phones, and ironing boards are also standard. Housekeeping is available on request.
Guests of Extended Stay America Suites DC Alexandria Eisenhower Ave enjoy a gym, free WiFi in public areas, and coffee in a common area. Free parking is included with your stay. Front-desk staff are standing by 24/7 to assist with any requests. Additional amenities include laundry facilities and barbecue grills.
Room was very outdated.
The television did not have great reception and therefore couldn’t be watched. The refrigerator mechanism in this room was loud.
Thank you for evaluating your recent stay with us. We apologize for the issues you had with the television and refrigerator. We will share your comments with our maintenance team and make sure the problems are resolved. We hope to have the chance to welcome you back and restore your confidence in us. Sincerely, Hotel Management
Convient to I95. Large room and large bathroom. Good for one night stay. Doors slamming by other residents excessive otherwise quiet. Just what we needed before going to airport.
Thank you for being our guest at Extended Stay America. We are glad you loved our spacious suites and had a great stay. We are also delighted to know our convenient location close to I-95 and the airport was perfect for your needs. However, we regret the inconvenience you encountered due to the noise from the other guest of our hotel. Thank you again for your review. Please come back and see us again soon. Sincerely, Hotel Management
Very helpful and friendly staff. Convenient location.
Thank you for the excellent comments about your experience here. It is a pleasure to know you liked not only our courteous associates but also our ideal location close to many exciting destinations. On behalf of everyone at Extended Stay America, we invite you for another visit. Sincerely, Hotel Management
It was nice and clean. TV was good, plenty of stations
Thank you for being our guest and for taking the time to review your experience at Extended Stay America. We are happy you enjoyed your stay at our well-maintained property. We are also glad you liked the television in your room with a variety of channels. We appreciate your feedback and hope to welcome you again soon. Sincerely, Hotel Management
Erin, we have taken notes of your observations regarding the need to update and renovate, and we are currently having the same conversation with our Brand leaders. In the meantime, our Housekeeping and Engineering staff are committed to keeping our facilities clean, fresh, and up to date throughout our hotel. Thank you again for taking the time to share your sincere observations, and we hope to have the opportunity of welcoming you back soon! Sincerely, Hotel Management