Skip to main content
Beginning of main content

Recent guest reviews

I really love this hotel and the entire staff is so helpful and thoughtful

I love the pool, cleanliness of the room and the gym plus location. The layout of the room was great. The sun coming through the windows from the beach view looked like a painting.

Beautiful room & really nice and helpful staff

I loved my stay. Honestly the deposit was pretty expensive. You’re pretty much paying double when other spots charge only a percentage. Other than that it was amazing. Lots of open space. My room looked exactly like the pictures. It was so quiet I was able to get a lot of writing done. The view was perfect.

Key cards did not work well. On several doors they didn’t work at all.

It was really nice the size of the room, the beds were wonderful, the only think it was terrible, it was the elevator, it was working just one, and it took 2 hours trying to get our stuff to the car, We have to used the stairs and We have 3 kids, which it make the situation complicated.

Very loud window washers woke us up before 8am and laughed about it when I opened the shade. Room was loud in general and much smaller than depicted online. Definitely not worth the money, would not Stay there again.

I loved the waterfront view but the hotel is really outdated.

We came to stay here to celebrate my sons 3rd birthday. We got the one bedroom suite, and the rooms was nice, clean and enough space for me, my husband and 2 kids. We had a horrible incident on our first night. We were sleeping it was about 1230 and my husband and I jumped out of the bed because someone was screaming, I mean like they were being killed. We ran to the door but couldn't see anything out the peephole and were to frightened to open the door as it sounded as thought it was right outside. Turns out it was our neighbors, and they were fighting with each other, screaming at each other, cussing, sounds of stuff being thrown. MY guess is there was a substance involved. I was concerned for the lady, as it sounded as thought she was being beaten. They were coming in and out the room, doors slamming, people screaming. This woke up my young kids. They were scared, they were crying. My 3 year old was asking to go home, my 7 year old was shaking as it sounded like these people were right outside out door. We called down to the front desk, and they did nothing. It was probably 1AM at this point and about 20 or 30 minutes later or so we called back, and finally security came, but did nothing. As soon as security left they were yelling again. Our next step was to call the police. We shouldn't have had to call twice when people are scaring your children. We stayed only because they checked out. Was told I'd be contacted by GM, but not surprised that hasn't happened.

Room was rented to bring in NYE. We had a travel speaker & were told the music was too loud. My trash can had trash from the previous occupant in it. The heat did not work & once I pulled the blinds up they got stuck & would not come down.

The room was clean and the oceanview was amazing. Every time i called frontdesk for something they always came on time

Oceanview rooms. Love it. I enjoyed my staycation getaway.

I loved the suite. It was perfect for my groups needs.

The room and hotel were clean. We enjoyed the view of the beach and ocean from our room and the location made it easy to access Va Beach BLVD and 264.

Atlantic Ave Virginia Beach VA

Hotel highlights

  • Steps from Virginia Beach Boardwalk and Pacific Avenue
  • Free WiFi in rooms and public areas
  • Free parking
  • Indoor pool

Located in Northeast Virginia Beach, Boardwalk by Diamond Resorts is next to popular attractions like 17th Street Park and John Wareing Monument. This 106-room, 3-star hotel has an indoor pool along with free in-room WiFi and free self parking.


Rooms

All of Boardwalk by Diamond Resorts's 106 heated rooms provide washers/dryers, microwaves, and coffee makers. Guests can expect free WiFi and 32-inch flat-screen TVs with cable channels. Bathrooms offer hair dryers and free toiletries. Other standard amenities include free local calls, safes, and ironing boards.


Property features

Guests staying at Boardwalk by Diamond Resorts enjoy an indoor pool, a gym, and free WiFi in public areas. A stay here includes free parking. The 24-hour front desk has staff standing by to help with securing valuables and tours/tickets. Other amenities at this beach hotel include a spa tub, a business center, and express check-out.

Room options

Studio

1 Double Bed | Sleeps 2

Suite, 1 Bedroom

1 Queen Bed and 1 Double Sofa Bed | Sleeps 4

Suite, 2 Bedrooms, Ocean View

1 Queen Bed, 1 Double Bed and 1 Double Sofa Bed | Sleeps 6

1 Bedroom Suite Ocean View

1 Queen Bed and 1 Queen Sofa Bed | Sleeps 4

Guest reviews for Boardwalk by Diamond Resorts

Everyone (28) Couples (5) Family (12)
5
Family

I really love this hotel and the entire staff is so helpful and thoughtful

By on Feb 18, 2022

Review comment responded on Feb 18, 2022

Thank you for your kind words. I will defiantly pass this on to our teams. We hoe to serve you again when you are in Virginia Beach.

5
Business Business

I love the pool, cleanliness of the room and the gym plus location. The layout of the room was great. The sun coming through the windows from the beach view looked like a painting.

By on Feb 2, 2022

Review comment responded on Feb 14, 2022

WOW!! That is so great!!! We are so happy you enjoyed your stay!! Thank you,

5
Everyone

Beautiful room & really nice and helpful staff

By on Jan 6, 2022

Review comment responded on Feb 17, 2022

Thank you we will share your kind words with our staff!

4
Everyone

I loved my stay. Honestly the deposit was pretty expensive. You’re pretty much paying double when other spots charge only a percentage. Other than that it was amazing. Lots of open space. My room looked exactly like the pictures. It was so quiet I was able to get a lot of writing done. The view was perfect.

By on Aug 17, 2021

Review comment responded on Aug 18, 2021

Thank you so much for sharing your experience to potential vacationers. We are so glad you enjoyed your stay.

4
Family

Key cards did not work well. On several doors they didn’t work at all.

By on Jul 30, 2021

Review comment responded on Aug 2, 2021

Thank you for making us aware as we have since resolved this issue.

4
Family

It was really nice the size of the room, the beds were wonderful, the only think it was terrible, it was the elevator, it was working just one, and it took 2 hours trying to get our stuff to the car, We have to used the stairs and We have 3 kids, which it make the situation complicated.

By on Jun 12, 2021

Review comment responded on Jun 12, 2021

Thank you for your feedback about the elevators. We will have our maintenance team look into it. We hope you enjoyed your vacation overall!

1
Partner Couples

Very loud window washers woke us up before 8am and laughed about it when I opened the shade. Room was loud in general and much smaller than depicted online. Definitely not worth the money, would not Stay there again.

By on Apr 13, 2021

Review comment responded on Apr 14, 2021

Thank you so much for staying with us! We are so disappointed to hear that your stay did not go as great as planned. It is always our goal to provide a relaxing, comfortable vacation for our guests and we would like to apologize that this was not your experience. That being said, we appreciate your feedback as this will only help us improve for the future!

2
Partner Couples

I loved the waterfront view but the hotel is really outdated.

By on Feb 16, 2021

Review comment responded on Feb 18, 2021

We sincerely apologize for not meeting your standards. Hopefully you will be able to return to the resort, once the current renovations are completed.

3
Family with small children

We came to stay here to celebrate my sons 3rd birthday. We got the one bedroom suite, and the rooms was nice, clean and enough space for me, my husband and 2 kids. We had a horrible incident on our first night. We were sleeping it was about 1230 and my husband and I jumped out of the bed because someone was screaming, I mean like they were being killed. We ran to the door but couldn't see anything out the peephole and were to frightened to open the door as it sounded as thought it was right outside. Turns out it was our neighbors, and they were fighting with each other, screaming at each other, cussing, sounds of stuff being thrown. MY guess is there was a substance involved. I was concerned for the lady, as it sounded as thought she was being beaten. They were coming in and out the room, doors slamming, people screaming. This woke up my young kids. They were scared, they were crying. My 3 year old was asking to go home, my 7 year old was shaking as it sounded like these people were right outside out door. We called down to the front desk, and they did nothing. It was probably 1AM at this point and about 20 or 30 minutes later or so we called back, and finally security came, but did nothing. As soon as security left they were yelling again. Our next step was to call the police. We shouldn't have had to call twice when people are scaring your children. We stayed only because they checked out. Was told I'd be contacted by GM, but not surprised that hasn't happened.

By , from Northern VA on Feb 1, 2021

Review comment responded on Feb 6, 2021

My sincerest apologies as I was not aware of the inconveniences you encountered. Please feel free to contact me directly to discuss further.

3
Everyone

Room was rented to bring in NYE. We had a travel speaker & were told the music was too loud. My trash can had trash from the previous occupant in it. The heat did not work & once I pulled the blinds up they got stuck & would not come down.

By on Jan 9, 2021

Review comment responded on Jan 9, 2021

We apologize you had such an unpleasant stay. Thank you for taking the time to make us aware.

url importing http://www.orbitz.com/Virginia-Beach-Hotels-Boardwalk-by-Diamond-Resorts.h910351-p2.Hotel-Reviews
There was an error importing /Virginia-Beach-Hotels-Boardwalk-by-Diamond-Resorts.h910351-p2.Hotel-Reviews, error: javax.servlet.jsp.JspTagException: 301 http://www.orbitz.com/Virginia-Beach-Hotels-Boardwalk-by-Diamond-Resorts.h910351-p2.Hotel-Reviews

Frequently asked questions