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Sheraton Miramar Hotel and Convention center

4.5 out of 5.0

Recent guest reviews

We visited this hotel as a family reunion with elderly, adults and kids. The place is truly remarkable with enormous rooms and breathtaking views from every room. Awesome fitness facilities and pools. Definitely recommend a sunset can cocktail at their bar.

This property is located on the ocean in Miramar, a 10 - 15 minute taxi ride from downtown Valpo. There is shopping nearby up the street by the famous flower clock. As a Marriott Rewards member we were upgraded to a beautiful room on the top floor with an expansive view of the Pacific ocean. Stay was very cordial and the concierge was super helpful by calling my car rental company to extend our rental. The buffet breakfast was great again allowing us to sit by the window and enjoy the spectacular view of the ocean. Bath was large and beds were very comfortable. Parking is underground at the adjacent lot. We did take the Tours4Tips downtown afternoon walking tour and enjoyed seeing the highlights and hearing the history of Valpo. I would definitely pick the Sheraton if returning to Valp.

Last January we spent one night here. I liked the rooms a lot. They are big, with a very good bed and a decent bathroom. The Gym is done very well, with lots of free weights and all the machines you need. The location is nice as well as the gyms offers seaview! The terrace is nice for afternoon drinks and lunch. Staff needs to be a little quicker, drinks and menus took a little too long. Breakfast was good however I do expect yoghurt without any sugar to be standard at the buffet. It took very long to find in the kitchen.

Great and special hotel. A smiling and professional team. We were pleasantly surprised by any measure. The view from the window of the room left us speechless .. We usually stay in Marriott hotels and the merger with SPG opened us more possibilities. The dining room and breakfast were above average in terms of options... warmly recommend the hotel, we will return!

We stayed at the hotel for 3 nights and we had a great time, just stepping in to the hotel Luis the welcome ambassador greeted us and gave us a great over all information about vina and valparaiso with offering us writing down interesting places to view. Check in was smooth.Great large rooms,super gym nice outside pool and nice inside pool. Breakfast was very nice as well. Over all well above average all in all , would recommend and come back.

We stayed three nights at the Sheraton Miramar Hotel in Vina Del Mar. It was an excellent experience overall. We initially emailed with Andrea Mora Rodriguez and she was exceptional in ensuring we reserved the two adjoining superior rooms on the 7th floor after looking at all the options. The view and sound of the ocean from the balcony of our rooms was lovely. The food on the terrace was very good and the service was pretty good, although a little slow on the weekend when there were so many patrons. The buffet breakfast was great...lots of selection. We had dinner one night in the restaurant on the main level...food was okay. We were particularly impressed with Gabricia Bahamodes and Matias Astodillo in the Farewell Bar. They listened and responded in a very positive and welcoming way! They both work very hard to ensure customers have a positive experience. The beds and pillows were very comfortable, and the housekeeping service was exceptional - every day fresh towels, extra shampoo or conditioner, and even a chocolate for each of us every evening. The hotel is not in the centre of shops or restaurants...a bit of an oasis. You need to either walk a few blocks or taxi to get to shops etc.

Arrived at 8 am after a 10 hour flight from LAX. My room was available, but early check-in not a free option, only option was to pay half day, Which made no sense if hotel had rooms available. Most hotels down here are flexible, specially if you have stayed here before, but not this one. The girl at the front desk kept on saying that is our policy and would not budge.

I would give a 3.5 if I could. The view is a 5. The location is just outside of Vina Mar, so away from the hustle and bustle. Easy to get to Valparaiso with buses. The facilities are a bit dated, but seems all the rooms have ocean view and balconies. The front desk service is friendly, but every piece of info they had given me (restaurant, bus) was wrong! The terrace is beautiful, but as another reviewer has noted, no service. All in all, a comfortable and relaxing base for exploring Valparaiso and Vina Del Mar,but don't expect much beyond that.

We arrived at the hotel to have a drink and lunch on the terrace . We sat at a table and the young waitress acknowledged our arrival . However we were not offered a menu or a drink . So we left to go somewhere else. Even when I politely complained the girl was not interested

My Husband and I stayed in this hotel back in January. Defenelly this hotel didn't meet our expectantions at all. The carpet in the room was wet which I called the Front Desk the never send anyone to check the room. I went down to use the sauna and It wasn't working (no sign or anything to let the guests aware of that). My reservation was tax exempt the never took care of it until the end of my stay which I spoke 3 FD agents before. Finally, I spoke with a manager which apologized for all the issues we had but not compensation at all. He sent someone to check the wet carpet and turned to be coffee from the previus guest stayed in the room ( the manager never offered move us to another room). I invited my father to the outside bar and he had a fly in his drink no manager was contacted.In the end too many issues horrible customer service

Avenida Marina N 15 Vina del Mar Valparaiso

Hotel highlights

  • Free WiFi in rooms and public areas
  • Onsite dining
  • Outdoor pool and indoor pool
  • 24-hour health club

Sheraton Miramar Hotel and Convention center places you next to Caleta Abarca Beach and within a 5-minute walk of Flower Clock. This 142-room, 4.5-star hotel has an outdoor pool along with an indoor pool and a 24-hour health club. On the beach, it's also near Quinta Vergara Amphitheatre and Estadio Sausalito.


Dining

Enjoy dining at Travesia, one of 2 onsite restaurants. Satisfy your hunger from the comfort of your room with 24-hour room service. For your convenience, a buffet breakfast is served for a fee each morning from 6:30 AM to 11 AM.


Rooms

Sheraton Miramar Hotel and Convention center's 142 rooms are air-conditioned and provide balconies, minibars, and free bottled water. 32-inch LCD TVs come with cable channels, and guests can stay connected with free WiFi. Other amenities include hair dryers, safes, and phones.


Property features

Sheraton Miramar Hotel and Convention center features an indoor pool, an outdoor pool, and a children's pool. Parking is available for CLP 6000 per day (CLP 5000 per night for valet parking), and there's also an area shuttle for a fee. Multilingual staff at the 24-hour front desk can assist with dry cleaning/laundry, concierge services, and luggage storage. Other amenities at this beach hotel include a 24-hour health club, a spa tub, and a sauna.

Room options

Classic Twin Room, 2 Double Beds

Full 2 | Sleeps 3

Classic Room, 1 King Bed, Corner

King 1 | Sleeps 3

Superior Room, 1 King Bed

King 1 | Sleeps 3

Superior Twin Room

Full 2 | Sleeps 3

Reviews from Trip Advisor

Trip Advisor aggregated rating

89.0% of guests recommend this hotel

Total of 1500 reviews