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Best Western Marina Del Rey

3.5 out of 5.0

Recent guest reviews

This is a really nice property, within walking distance of the beach, restaurants, and close to the Metro. The staff are extremely helpful and the breakfast was nice. Great housekeeping staff, as well. I would highly recommend this property. If you get a street-facing room, you will need earplugs. Drivers here like to use their horns at all hours of the day and night.

Stayed 2 nights and really enjoyed the staff. We hired, at their suggestion, Boris to give us a guided tour around Vena Del Mar and Valparaiso as well as to take us to our hotel in Santiago. He was great, very knowledgeable about the area and its history. Evening restaurant staff very nice when we played cards in the dining room - breakfast was good also.

We stayed there on BW points while touring the area. It's located right between Vina del Mar and Valparaiso, which we liked a lot (but it depends on what you're there to see/do). It's on a main street which is busy, so I'd recommend a room away from the street. The staff is friendly and professional, and the hotel is very clean. The room wasn't huge, and the bathroom is a bit small, but totally adequate. Free guarded parking in included in the price. Breakfast, also included, is very good; lots of choices. The only negative is that if you're planning on spending your time in Valparaiso, it's a bit far from the downtown area, but really easy to visit Vina Del Mar, so that was great for us.

We stayed one night. The people are very friendly and very helpful. Paula at the front desk was especially helpful. Our room was plenty big and very clean. Breakfast was nice and again the staff there was very nice. Good little gym too. Only drawback it's a bit expensive.

We stayed for three nights, visiting friends and touring the area. The staff was extremely attentive and helpful. Front desk, Paula, gave us great advice and recommendations for dining and transport. We will definitely stay here next time.

Good location. Close to subway station. Plenty of restaurants within walking distance. The beach is a short walk away. The rooms and service met expectations. It is getting to the point of needing an update. Breakfast was adequate. The WiFi was terrible in my room (4th floor near the end of the hall). It was excellent in the lobby so I know that it can be better in the room. Overall, I would be fine staying here again but will most likely try other options.

Basic installations and accommodations quite well accomplished for the price. Personnel and staff not always kind but mostly nice staff. The only pet friendly service that's offered is letting you enter and sleep in the room with your dog besides that you pay additional only for that. They didn't have a protocol for breakfast if you wanted to bring your pet, I had to wait ten minutes outsides in the morning (very cold) because the two men who gave me the instructions told me to enter the cafeteria outside through the street because pets weren't allowed in food areas....

My family made a reservation and wanted to cancel. There was confusion over the cancellation deadline and we requested to speak with a manager. We called on Friday for a Saturday stay. Hotel staff said we couldn't talk to anyone with authority to correct the problem until Monday since it was holiday weekend. Aside from that, the hotel staff was kind to us and the facilities are in decent shape. It's also a fifteen minute walk to the beach but close to lots of restaurants. Breakfast had a lot of options but the quality was low. If it wasn't for the cancellation experience, I would rate this 3 or 4 stars

We've stayed in Best western's all over the world and this is by far the Best! This is a large hotel but offers top quality ,personalized, friendly service that usually is only found at small Boutique hotels. Great location within walking distance to good restaurants that Paula Galomes and Gaston Silva (two friendly counter receptionists). Suggest Flores de Chile that Paula recommended for a great lunch spot on Norte 8 and San martin. Yummy local hangout and can enjoy your meal both inside or on their sidewalk café. Gaston recommended Tierra Del Fuego..a great restaurant on the water also within walking distance. They also hooked us up with Boris, an English speaking private tour guide that took us for a scenic and informative 4 hour tour of Valparaiso, Vina del Mar, Renunca and Con Con. He really knows his history and showed us many areas that we would never see on our own. All the staff were kind and helpful...always willing to take time out for a few minutes to suggest places to walk to or things to do. Rooms were very clean, comfortable and spacious. One of the best breakfasts we experienced on our trip to Chile too. We couldn't have asked for a nicer place to stay and on our last evening at the hotel they even sent a lovely staff lady to our room with a complimentary bottle of good Chilean red wine with a nice horsderves plate! Now how often does that happen? This Hotel is top quality and the staff really know how to please!!

Staff were very attentive and rooms were well appointed. Breakfast was a good selection. This hotel is centrally located with shops nearby and a short walk to the Casino and the water. Also plenty of good restaurants closeby. Hotel dining room is pretty good as well.

Ecuador 299 Vina Del Mar Valparaiso

Hotel highlights

  • Close to Quinta Vergara Amphitheatre
  • Free hot/cold buffet breakfast
  • Free WiFi and wired Internet in rooms and public areas
  • Free parking

Quinta Vergara Amphitheatre is within a mile (2 km) of Best Western Marina Del Rey, and other popular attractions like Estadio Sausalito are within a few miles (5 km). This 112-room, 3.5-star hotel has free breakfast, free in-room WiFi, and free self parking. It's in central Vina del Mar and also a short walk from Vina del Mar Casino and Flower Clock.


Free hot/cold buffet breakfast is included with your stay. In addition to a meal at the onsite restaurant, you can also enjoy a drink at the bar/lounge. Savor a meal from the comfort of your room with 24-hour room service, or get a quick energy boost at the coffee shop/café.


Best Western Marina Del Rey's 112 air-conditioned rooms provide minibars, coffee makers, and safes. Guests can expect flat-screen TVs with satellite channels, along with free WiFi and wired Internet. Ironing boards and desks are also standard.

Property features

Best Western Marina Del Rey features a fitness center, free WiFi in public areas, and a conference center. If you decide to drive, there's free parking. The front desk is staffed 24 hours a day to help with dry cleaning/laundry and luggage storage. Additional amenities include a business center, a computer station, and free newspapers.

Reviews from Trip Advisor

Trip Advisor aggregated rating

67.0% of guests recommend this hotel

Total of 561 reviews