4/10 Poor
Rebecca
Business traveler
Mar 2, 2025
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Ugh, I hate to write a bad review, but this was a disappointing stay. Let's start with the good: check-in was a breeze, they even let me check-in early, and staff was friendly.
Now the bad: upon arrival, I noticed that the room was broiling hot, and the A/C was broken. Leaving the window open helped to cool the room, but at night, guests were talking loudly and smoking weed outside my window. Also, the refrigerator wasn't working properly, did not keep anything cold.
The internet cut out during my stay too, so I could not use the internet, nor would the tv work.
Breakfast was lackluster, just some pre-packaged muffins and coffee and tea. Nothing special. I wasn't the only guest walking away empty-handed.
The worst part of the stay? Upon packing up my things in the morning, I saw a cockroach run across my room floor. This prompted me to want to check-out early, I had had enough! Then, there was no one at the front desk to check me out.
Online, this hotel boasts a "newly renovated" property. Sure, you can tell that the rooms have new floors and some furniture updates, but a room with no A/C and cockroaches does not feel new. Sorry, but I do not recommend this hotel, not even at a discounted rate.
Rebecca
Stayed 2 nights in Feb 2025