If you’re looking for a wonderfully clean, updated, we’ll-appointed property in the Whites Landing/Sandusky Bay Area that is central to everything, this is the perfect place! This is the 2nd time we’ve stayed here & we’ll definitely be back! We had an issue (this trip only) reaching the host & obtaining the code for check-in on the day of arrival, which required us to stay elsewhere the first night and was not ideal; however, the owner was profusely apologetic for the inconvenience & made it right by immediately issuing a refund for that night. My star ratings for check-in & communication reflect this, but I’m sure it was an isolated issue. When we arrived, the home was immaculately clean and we were excited to see the new upgrades (hot tub, gym, kayaks, & desk with computer) since our last stay!
The property owner goes above and beyond to make guests feel welcome and has a gift basket filled with wine, chocolates, and other snacks, as well as information about the local area and a personalized note :) In addition, she touched base with us often to ensure we had everything we needed. The property/location is exactly what our family needs when visiting the area and we’re so grateful for Ms. Brighid’s hospitality!