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Hotel Acuario de Veracruz

Property class: 3

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Photo gallery for Hotel Acuario de Veracruz

A restaurant with brick walls, wooden tables, and chairs.
A multi-story hotel with a prominent entrance and a sign reading "Hotel Acuario".
A pool area with lounge chairs and potted plants.
A hotel room with two beds, each with a headboard and a lamp.
A narrow hallway with a door on the left and a mirror on the right.

Reviews

6.4 out of 10

Popular amenities

  • Pool
  • Parking included
  • Air conditioning
  • Business services
  • Laundry
  • Room service

Explore the area

View in a map
Velencia No. 225, Col. Ignacio Zaragoza, Veracruz, VER, 91910
  • Place, Villa del Mar Beach
    ‪2 min walk‬
  • Place, Playa Marti
    ‪5 min walk‬
  • Place, Veracruz Aquarium
    ‪15 min walk‬
  • Airport, Veracruz, Veracruz (VER-General Heriberto Jara Intl.)
    ‪28 min drive‬

Room options

View all photos for Standard Room, 1 King Bed

A hotel room with a large bed, two wall-mounted lamps, a small bedside table with a phone, and a window with blinds.

Standard Room, 1 King Bed

  • 215 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Standard Double Room, 2 Double Beds

A hotel room with two beds, each with a headboard and a lamp on the nightstand.

Standard Double Room, 2 Double Beds

  • 215 sq ft
  • 1 bedroom
  • Sleeps 5
  • 2 Double Beds

DOUBLE TWO DOUBLE BEDS

  • Sleeps 4

DOUBLE KING SIZE BED

  • Sleeps 4

DOUBLE STANDARD

  • Sleeps 4

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About the neighborhood

Veracruz

Located in Malecon, Hotel Acuario de Veracruz is within a 5-minute walk of sights such as Villa del Mar Beach and Veracruzano Coral Reef System National Park. This 125-room, 3-star hotel welcomes guests with conveniences like an outdoor pool, free self parking, and a conference center.

What's nearby

  • Villa del Mar Beach - 2 min walk - 0.1 miles
  • Playa Marti - 5 min walk - 0.3 miles
  • Veracruz Aquarium - 15 min walk - 0.8 miles
  • Estadio Universitario Beto Avila - 18 min walk - 1.0 mile
  • Benito Juarez Auditorium - 5 min drive - 1.4 miles

Getting around

  • Veracruz Central Station - 11 min drive
  • General Heriberto Jara Intl. Airport (VER) - 25 min drive

Restaurants

  • ‪El Gaucho - ‬9 min walk
  • ‪Gran Café de la Parroquia - ‬6 min walk
  • ‪Volador - ‬13 min walk
  • ‪McDonald's - ‬9 min walk
  • ‪Café El Alba - ‬10 min walk

About this property

Hotel Acuario de Veracruz

Hotel Acuario de Veracruz features an outdoor pool, free WiFi in public areas, and a conference center. There's free parking if you drive. The front desk is staffed 24/7 to help with securing valuables, luggage storage, and tours or tickets. Additional amenities include a computer station, laundry facilities, and a vending machine.
Guests can expect to find TVs with cable channels. Other standard amenities include free local calls and desks.
Recreational amenities at the hotel include an outdoor pool.

Children under 3 years old are not allowed in the swimming pool without adult supervision.

The recreational activities listed below are available either on site or nearby; fees may apply.

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Property amenities

Internet

  • Available in all rooms: Internet access
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Limited onsite self parking
  • Wheelchair-accessible parking available

Things to do

  • Outdoor pool

Family friendly

  • Laundry facilities
  • Outdoor pool

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Housekeeping (daily)
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • Computer station
  • Conference center
  • Meeting room

Outdoors

  • Pool umbrellas

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk

More

  • 1 building
  • 6 floors
  • Banquet hall
  • Built in 1982
  • Colonial architecture
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Private bathroom
  • Shower
  • Soap
  • Towels provided

Entertainment

  • TV with cable channels

Food and drink

  • Limited room service

More

  • Air conditioning (climate-controlled)
  • Desk
  • Free local calls
  • Mobile key entry
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before noon
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • This property doesn't allow pets

Children and extra beds

  • Up to 2 kids 10 years old and younger stay free when using existing bedding

Property payment types

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • A late check-out fee will be charged

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher and a first aid kit
  • Check-in: 3:00 PM—-anytime
  • Check-out: noon
  • Minimum check-in age: 18
The front desk is open 24 hours a day. Driving? This property offers free parking.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards, debit cards, and cash.
  • The credit card used at check-in for incidentals must be in the name of the primary guest who made the reservation.
  • Onsite safety features include a fire extinguisher and a first aid kit.
  • Guests can access their rooms with a mobile device.

Additional information about polices, regulations, and more:

  • Registered guests are the only ones allowed in guestrooms.
  • No cribs or infant beds are available.
  • No rollaway or extra beds are available.

Property is also known as

Acuario Hotel
Acuario Veracruz
Hotel Acuario
Hotel Acuario Veracruz
Acuario De Veracruz Veracruz
Hotel Acuario de Veracruz Hotel
Hotel Acuario de Veracruz Veracruz
Hotel Acuario de Veracruz Hotel Veracruz

Frequently asked questions

Is a free cancellation option available at Hotel Acuario de Veracruz?

Hotel Acuario de Veracruz provides free cancellation on certain room rates. For additional details, look at the cancellation policy on our site.

What is there to do close to Hotel Acuario de Veracruz?

This hotel is situated in Malecon, just steps from Villa del Mar Beach, and within a 10-minute walk of Playa Marti and Veracruzano Coral Reef System National Park. You'll also find Veracruz Harbour and Plaza Las Americas Shopping Mall within a short drive.

Will I be able to park at Hotel Acuario de Veracruz?

Yes, self parking is offered for free at the hotel. Though parking is limited parking, wheelchair-accessible parking is also available.

Does Hotel Acuario de Veracruz feature a casino at the property?

No, Hotel Acuario de Veracruz doesn't have a casino.

Is there an indoor pool at Hotel Acuario de Veracruz?

No, this hotel doesn't have an indoor pool; however, there is an outdoor pool.

What will couples enjoy most about a stay at Hotel Acuario de Veracruz?

Couples staying at this hotel will appreciate amenities like an outdoor pool plus some guestrooms include a pool view and a pillow menu.

Are there hot tubs at Hotel Acuario de Veracruz?

No, this hotel doesn't have a spa tub.

Does Hotel Acuario de Veracruz feature a restaurant that includes a breakfast menu?

No, Hotel Acuario de Veracruz doesn't have a restaurant that serves breakfast.

Does Hotel Acuario de Veracruz allow pets to stay for free?

No, pets aren't allowed at Hotel Acuario de Veracruz.

Are there connecting rooms at Hotel Acuario de Veracruz?

No, there aren't connecting guestrooms at this hotel.

Where is the closest airport to Hotel Acuario de Veracruz?

The closest major airport to Hotel Acuario de Veracruz is General Heriberto Jara Intl. Airport (VER), which is 6.9 mi away (25 minutes by car).

Can I book a room with a balcony at Hotel Acuario de Veracruz?

No, there aren't any guestrooms at Hotel Acuario de Veracruz that offer a balcony.

Does Hotel Acuario de Veracruz have a wedding venue on site?

Take advantage of the wedding venue at Hotel Acuario de Veracruz if you plan to say "I do" during your trip.

Hotel Acuario de Veracruz Reviews

Reviews

6.4
Rating 10 - Excellent. 81 out of 407 reviews
Rating 8 - Good. 85 out of 407 reviews
Rating 6 - Okay. 107 out of 407 reviews
Rating 4 - Poor. 71 out of 407 reviews
Rating 2 - Terrible. 63 out of 407 reviews

6.4/10

Cleanliness

6.8/10

Staff & service

6.4/10

Amenities

5.6/10

Property conditions & facilities

Reviews

Verified review

8/10 Good

Vicen Antonio

Liked: Staff & service, property conditions & facilities
Todo excelente
Stayed 3 nights in Feb 2025
Verified review

6/10 Okay

Jose

Disliked: Cleanliness
👍
Stayed 2 nights in Jun 2025
Verified review

6/10 Okay

Rafael

Liked: Cleanliness
X
Stayed 1 night in Dec 2024
Verified review

6/10 Okay

Salvador

Tanks
Stayed 1 night in Aug 2023
Verified review

2/10 Terrible

Lizeth

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The property was very dirty. There was a leak in the bathroom and no hot water. There was no soap in the bathroom. The floors, the toilet, and the shower were messy. Also, the elevator wasn’t working so we had to take the stairs just to the second floor but it is a tall building not sure if it has 6 or seven floors. The hotel is in a great location but not worth it for the high price.
Stayed 2 nights in Dec 2024
Verified review

6/10 Okay

Michael Arenas

Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
Fue una buena estadía en general, pero, lamentablemente, el hotel está en condiciones muy pobres. Lo malo: - La entrada está demasiado abierta y sin vigilancia. - Las áreas generales del hotel son fácilmente accesibles para cualquiera. - Los interiores del hotel se ven muy descuidados, aparte de que encontré una que otra cucaracha en la alberca. - Ni el salón de eventos ni el restaurante están en funcionamiento, lo que le resta atractivos en el Hotel (que a excepción de la alberca, no hay ninguno, por cierto). - La fachada del exterior se ve también descuidada. - No dejan botellas de agua, que es un aspecto elemental en todos los hoteles. Lo bueno: - La habitación tiene buen tamaño y el aire acondicionado funciona excelente. - La habitación tenía una temperatura agradable y tolerable, incluso sin tener el clima encendido. - El personal es atento y responsable. - La alberca tiene muy buena disponibilidad de horario. - La limpieza de las habitaciones es buena. - El servicio de taxis es muy bueno y puntual. - La ubicación está cerca de muchos negocios y restaurantes atractivos. La razón por la que menciono todo esto no es para perjudicar la propiedad, al contrario, es un buen hotel y tiene potencial, por eso, espero que la propiedad se fije en estos aspectos y se preocupe en mejorar y darle el mantenimiento que merece. Todavía pienso que es un buen hotel, pero no para una estadía prolongada. Espero que mejore y que el Hotel Acuario se vuelva más próspero.
Stayed 6 nights in Apr 2026
Verified review

6/10 Okay

Arturo

Disliked: Property conditions & facilities
Ya está muy descuidado le falta mantenimiento
Stayed 3 nights in Apr 2026
Verified review

8/10 Good

katterine

Liked: Cleanliness, staff & service, amenities
Estuvimos solo un día, todo bien pero no sé ni por qué dan controles de televisión si su internet jamás sirvió ni se pudo ver la tv
Stayed 1 night in Feb 2026
Verified review

6/10 Okay

Edison Armando

Disliked: Cleanliness, property conditions & facilities
El hotel en general está descuidado en terminos de mantenimiento, la limpieza es otro tema importante.
Stayed 1 night in Jan 2026
Verified review

2/10 Terrible

Marvin Leonel

Disliked: Cleanliness, amenities, property conditions & facilities
Las fotos no coincidían con el hotel
Stayed 3 nights in Nov 2025
Verified review

4/10 Poor

Humberto

Liked: Staff & service, amenities
Disliked: Property conditions & facilities
Le falta mucho Mantto al hotel en general? No me volvería a hospedar
Stayed 2 nights in Oct 2025
Verified review

6/10 Okay

Caleb

Liked: Cleanliness, staff & service, amenities
El cuarto que me toco olia mucho a cigarro El baño estaba tapado de la regadera Esta bien ubicado
Stayed 5 nights in Oct 2025
Verified review

10/10 Excellent

Francisco

Liked: Staff & service, amenities, property conditions & facilities
Muy bien todo
Stayed 1 night in Oct 2025
Verified review

8/10 Good

Jorge Aldo

Liked: Cleanliness, staff & service, amenities
Un poco más de mantenimiento en pintura en sus instalaciones
Stayed 1 night in Sep 2025
Verified review

2/10 Terrible

ARACELY

Liked: Staff & service, amenities
Disliked: Cleanliness, property conditions & facilities
Está demasiado deteriorado
Stayed 1 night in Sep 2025
Verified review

6/10 Okay

Rafael

Liked: Staff & service, amenities
Disliked: Property conditions & facilities
Creo que está descuidado
Stayed 1 night in Sep 2025
Verified review

4/10 Poor

Miguel

Disliked: Amenities, property conditions & facilities
Poco
Stayed 1 night in Jul 2025
Verified review

8/10 Good

Marco Antonio Dorantes

Liked: Cleanliness, staff & service, property conditions & facilities
Es un lugar tranquilo, cerca del malecón y la playa, tiene aire acondicionado y la habitación se encuentra limpia.
Stayed 2 nights in Sep 2025
Verified review

4/10 Poor

Alfredo

Liked: Cleanliness, staff & service

Experiencia

La expectativa del hotel a lo que está
Stayed 2 nights in Sep 2025
Verified review

8/10 Good

Miguel

Liked: Cleanliness, staff & service, property conditions & facilities
Excelente ubicación, esta a 3 cuadras de la playa. LO MALO: internet CERO, la televisión se le iba la señal cada 5 minutos, no nos proporcionaron toallas de manos
Stayed 2 nights in Aug 2025
Verified review

8/10 Good

Ernesto

Liked: Cleanliness, staff & service, amenities
Buen servicio y muy smables
Stayed 1 night in Aug 2025
Verified review

4/10 Poor

Ivonne Yadira

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Nunca funcionó el internet...
Stayed 1 night in Aug 2025
Verified review

4/10 Poor

Kenia

Disliked: Amenities, property conditions & facilities
Es muy diferente a las fotografías
Stayed 1 night in Jul 2025
Verified review

6/10 Okay

Luis

Liked: Staff & service
Se encontraron cucarachas, y no había wifi en habitación así como teléfonos para llamada a recepción
Stayed 2 nights in Aug 2025
Verified review

6/10 Okay

sandra angelica

Liked: Staff & service
Falta mantenimiento
Stayed 1 night in Jul 2025