First time staying at the Ventura location. I noticed there were issues with the bathroom's sink, as the water was going down the drain. I spoke to the front desk, I believe her name was Sarah, she was amazing as she immediately said she would have maintenance take a look, but she switched us to a different room instead to avoid any inconvenience. The area, the parking and the breakfast were good, it did not disappoint. We had a great stay. Star was also very nice at checkout, both, Sarah and Star have awesome customer service, which I feel like it's a super big plus! Hope to return again soon!