Hotel Carlton on the Grand Canal

4.0 star property
Waterfront hotel with 2 restaurants and a rooftop terrace

Choose dates to view prices

Photo gallery for Hotel Carlton on the Grand Canal

Rooftop terrace
Lobby lounge
Superior Double Room, Patio | View from room
Junior Suite | Down comforters, minibar, in-room safe, individually furnished
Front of property

Reviews

8.4 out of 10
Very good

Popular amenities

  • Bar
  • Housekeeping
  • Room service
  • 24/7 front desk
  • Air conditioning

Explore the area

View in a map
Sestiere Di Santa Croce 578, Venice, VE, 30135
  • Place, Piazzale Roma
    ‪3 min walk‬
  • Place, Port of Venice
    ‪10 min walk‬
  • Place, St. Mark's Square
    ‪19 min walk‬
  • Airport, Venice (VCE-Marco Polo)
    ‪17 min drive‬

Room options

Superior Double Room, Patio

8.0 out of 10
Very good
(4 reviews)
  • 194 sq ft
  • Sleeps 2
  • 1 Double Bed OR 2 Twin Beds

Superior Double Room

9.0 out of 10
Wonderful
(15 reviews)
  • 194 sq ft
  • Sleeps 2
  • 1 Double Bed OR 2 Twin Beds

Classic Double or Twin Room

8.6 out of 10
Excellent
(20 reviews)
  • 161 sq ft
  • Sleeps 2
  • 1 Double Bed OR 2 Twin Beds

Classic Triple Room

8.4 out of 10
Very good
(8 reviews)
  • 183 sq ft
  • Sleeps 3
  • 1 Double Bed and 1 Twin Bed OR 3 Twin Beds

Superior Double or Twin Room, Canal View

9.0 out of 10
Wonderful
(15 reviews)
  • 194 sq ft
  • Canal view
  • Sleeps 2
  • 1 Double Bed OR 2 Twin Beds

Single Room

10.0 out of 10
Exceptional
(1 review)
  • 172 sq ft
  • Sleeps 1
  • 1 Twin Bed

Double Room Single Use

  • 161 sq ft
  • Sleeps 1
  • 1 Queen Bed

Family Room

7.0 out of 10
Good
(6 reviews)
  • 215 sq ft
  • Sleeps 4
  • 1 Queen Bed and 2 Twin Beds OR 4 Twin Beds

Queen Superior

9.6 out of 10
Exceptional
(4 reviews)
  • 172 sq ft
  • Sleeps 2
  • 1 Queen Bed

Junior Suite

  • 215 sq ft
  • Sleeps 2
  • 1 Double Bed

Classic Double Room, 1 Double Bed

  • 161 sq ft
  • Sleeps 2
  • 1 Double Bed

Economy Double Room, 1 Large Twin Bed

  • 129 sq ft
  • Sleeps 2
  • 1 Large Twin Bed

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About the neighborhood

Venice

Located in Santa Croce, Hotel Carlton on the Grand Canal is within a 5-minute walk of popular attractions such as Piazzale Roma and Grand Canal. This 150-room, 4-star hotel has 2 restaurants, free in-room WiFi, and a rooftop terrace.

What's nearby

  • Piazzale Roma - 3 min walk - 0.2 miles
  • Grand Canal - 3 min walk - 0.2 miles
  • Port of Venice - 10 min walk - 0.5 miles
  • Rialto Bridge - 13 min walk - 0.7 miles
  • St. Mark's Square - 19 min walk - 1.0 mile

Getting around

  • Venice Santa Lucia Station - 4 min walk
  • Venezia Tronchetto Station - 19 min walk
  • Marco Polo Airport (VCE) - 19 min drive

Restaurants

  • ‪KFC - ‬6 min walk
  • ‪Ai Scalzi - ‬3 min walk
  • ‪Burger King - ‬1 min walk
  • ‪Relax & Caffè - ‬5 min walk
  • ‪Bistrot S. Lucia - ‬5 min walk

About this property

Hotel Carlton on the Grand Canal

Waterfront hotel with 2 restaurants and a rooftop terrace
Guests of Hotel Carlton on the Grand Canal enjoy a rooftop terrace, free WiFi in public areas, and conference space. Multilingual staff at the 24-hour front desk can assist with securing valuables, luggage storage, and concierge services. Additional amenities include a business center, free newspapers, and a terrace.
Guests can expect free WiFi and flat-screen TVs with satellite channels. Bathrooms offer hair dryers and free toiletries, and beds are dressed in down comforters. Minibars, free newspapers, and safes are other standard amenities.
The recreational activities listed below are available either on site or nearby; fees may apply.

Similar properties

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available

Food and drink

  • 2 restaurants
  • A bar/lounge
  • Snack bar/deli

Restaurants on site

  • La Cupola
  • Top of the Carlton

Things to do

  • Personal motorized watercraft
  • TV in common areas

Family friendly

  • In-room babysitting (surcharge)
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • Business center
  • Conference space
  • Meeting room

Outdoors

  • Garden
  • On the waterfront
  • Rooftop terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Bathroom emergency pull cord
  • Elevator
  • Grab bar near toilet
  • Low-height counter and sink
  • Raised toilet seat

More

  • 4 floors
  • Banquet hall
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Down comforter

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Towels provided

Entertainment

  • Flat-screen TV with satellite channels

Food and drink

  • Limited room service
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Desk chair
  • Free daily newspapers
  • Individual furnishings
  • Laptop workspace
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: anytime

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Guests booking their stay in Venice are kindly requested to visit the #EnjoyRespectVenezia site www.comune.venezia.it/en/content/enjoyrespectvenezia for important information and regulations applied in the city.
On certain dates of the year, visitors must pay an access fee of EUR 5-10 per person per day to enter Venice. Those with accommodation in Venice are exempt from paying this. Guests must however request an exemption voucher in advance and present it with an identity document on arrival. To check affected dates, fees and request an exemption, visit cda.ve.it/en/.

Access methods

Staffed front desk

Pets

  • Service animals exempt from fees

Property payment types

Important information

Fees

You'll be asked to pay these charges at the property:

  • A tax is imposed by the city and will be collected at the property. This tax does not apply to residents of Venice City and children under 10 years of age. Further exemptions may apply to patients and their companions, and people staying in the city for specific purposes/duties, subject to the submission of proper documents to the property. A 30 percent reduction applies from January 1-31.
  • A tax is imposed by the city: From 1 January - 31 January, EUR 3.10 per person, per night for adults; EUR 1.60 per night for guests aged 10-16 years old.
  • A tax is imposed by the city: From 1 February - 31 December, EUR 4.50 per person, per night for adults; EUR 2.20 per night for guests aged 10-16 years old.

These are all of the charges provided to us by the property.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
  • Check-in: 2 PM
  • Check-out: 11:00 AM
The front desk is open 24 hours a day.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • No parking is available onsite.
  • This property accepts credit cards. Cash is not accepted. 

Additional information about polices, regulations, and more:

  • Upon check-in, all guests, including children, must be present to show their passport or government-issued photo ID.
  • Due to national regulations, cash transactions can't exceed EUR 5000 at this property. For additional details, contact the property using the contact information on your booking confirmation.
  • Connecting or adjoining rooms can be requested, but all rooms are subject to availability. Contact the property using the phone number on your booking confirmation.
  • No cribs or infant beds are available.
  • No rollaway or extra beds are available.

National rating

This property has received its official star rating from the local rating authority.

Property is also known as

Carlton Grand
Carlton Grand Canal Hotel
Carlton Grand Canal Venice
Carlton Hotel Grand Canal
Grand Carlton
Grand Carlton Hotel
Grand Hotel Carlton
Hotel Carlton Grand Canal
Hotel Carlton Grand Canal Venice
Hotel Grand Carlton
Carlton Grand Canal
Carlton On The Canal Venice
Hotel Carlton on the Grand Canal Hotel
Hotel Carlton on the Grand Canal Venice
Hotel Carlton on the Grand Canal Hotel Venice

Frequently asked questions

Is free cancellation available at Hotel Carlton on the Grand Canal?

Hotel Carlton on the Grand Canal provides free cancellation on certain room rates. To learn more, take a look at the cancellation policy on our site.

How much does it cost to stay at Hotel Carlton on the Grand Canal?

As of Oct 14, 2025, prices found for a 1-night stay for 2 adults at Hotel Carlton on the Grand Canal on Nov 4, 2025 start from $192.41, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What's there to see within easy reach of Hotel Carlton on the Grand Canal?

This hotel is situated in Santa Croce within a 10-minute walk of Piazzale Roma and Grand Canal. You'll also find Port of Venice and Tronchetto Waterbus Stop less than a mile away.

Is there parking available at Hotel Carlton on the Grand Canal?

No, there isn't parking at this hotel.

Does Hotel Carlton on the Grand Canal feature a casino at the property?

No, Hotel Carlton on the Grand Canal doesn't have a casino.

Is there an indoor pool at Hotel Carlton on the Grand Canal?

No, there is no indoor pool at this hotel.

What amenities will couples enjoy at Hotel Carlton on the Grand Canal?

Amenities that appeal to couples at this waterfront hotel include a minibar and a down comforter in each guestroom with some featuring canal views.

Are there hot tubs at Hotel Carlton on the Grand Canal?

No, there isn't a spa tub at this hotel.

Does Hotel Carlton on the Grand Canal have a restaurant that serves breakfast?

Yes, Hotel Carlton on the Grand Canal has 2 restaurants, and serves brunch for a surcharge.

Will Hotel Carlton on the Grand Canal allow pets to stay for free?

No, pets aren't allowed at Hotel Carlton on the Grand Canal though service animals are welcome.

Does Hotel Carlton on the Grand Canal have connecting rooms?

Yes, you can book connecting guestrooms at this hotel for your group or family vacation.

How close is the airport from Hotel Carlton on the Grand Canal?

The closest major airport to Hotel Carlton on the Grand Canal is Marco Polo Airport (VCE), which is 8.4 mi away (19 minutes by car).

Are there rooms with balconies that I can book at Hotel Carlton on the Grand Canal?

Yes, some guestrooms at this hotel offer a deck where guests can enjoy canal or courtyard views.

Does Hotel Carlton on the Grand Canal have a wedding venue on site?

If wedding bells are in your future, take advantage of the wedding venue at Hotel Carlton on the Grand Canal.

Reviews

Hotel Carlton on the Grand Canal Reviews

8.4

Very Good

8.6/10

Cleanliness

8.6/10

Staff & service

8.0/10

Amenities

8.0/10

Property conditions & facilities

8.2/10

Eco-friendliness
Rating 10 - Excellent. 494 out of 1005 reviews
Rating 8 - Good. 299 out of 1005 reviews
Rating 6 - Okay. 115 out of 1005 reviews
Rating 4 - Poor. 49 out of 1005 reviews
Rating 2 - Terrible. 48 out of 1005 reviews

Reviews

8/10 Good

Abdel

Liked: Cleanliness, staff & service, property conditions & facilities
Centrally located and in very good service.
Stayed 1 night in Aug 2025

6/10 Okay

Vanji

Traveled with family
Liked: Cleanliness
Disliked: Staff & service, amenities
Very poor staffs in dining area
Stayed 2 nights in Jul 2025

8/10 Good

Jaily, Hialeah Gardens

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice.
Stayed 2 nights in Jul 2025

6/10 Okay

Jonathan

Liked: Cleanliness, staff & service
Hotel wasn't too bad. The rooms are a bit small and old. Staff were friendly
Stayed 1 night in Jun 2025

8/10 Good

Kaynell

Liked: Cleanliness, amenities, property conditions & facilities
The breakfast was amazing
Stayed 1 night in Jul 2025

10/10 Excellent

Faisal, Edmond

Liked: Cleanliness, staff & service, property conditions & facilities
Great Service!
Stayed 1 night in Jul 2025

2/10 Terrible

Kunal

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Please don’t go with family, small rooms and rude staff
Stayed 2 nights in Jul 2025

6/10 Okay

Jose

Traveled with family
Liked: Staff & service
Disliked: Amenities
Great location
Stayed 1 night in Jul 2025

8/10 Good

Alexandre

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Bon accueil Mention spécial à Alessio le responsable . Très arrangeant .
Stayed 2 nights in Jul 2025

10/10 Excellent

Basilio

Liked: Cleanliness, staff & service, property conditions & facilities
Close to Bus and train stations , a few minutes walk
Stayed 1 night in Jun 2025

2/10 Terrible

Emmy

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nightmare @Carlton Hotel in Venice Italy..

First time in Venice. room is hot , dirty. I have to ask for another room which is they gave me another room in the first floor, but I feel like I’m in a dungeon dark and also hot room so so.. during breakfast time it’s kind like they are pushing us always in a hurry. its like we’re in the military army group go go go. Veronica in the breakfast area is unfriendly and go go go. It’s kinda like we’re in the military camp. We can’t eat comfortably. What the heck! she seems like she’s not happy of what she does and I’m not happy at all..
Stayed 3 nights in Jul 2025

8/10 Good

Diana, Hialeah

Great
Stayed 2 nights in Jun 2025

8/10 Good

steve

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location….close to the train station and overlooking the canal. Staff was very friendly and the breakfast was fine. Like all hotels in Venice, the room was small by functional. It did had a nice balcony overlooking the canal
Stayed 1 night in Jun 2025

10/10 Excellent

Sara

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Venice holiday

Lovely place to visit, hotel overall was lovely The air conditioning units need upgrading, the wall in the breakfast are had food splatter on, but staff were very friendly and the location was amazing
Stayed 6 nights in Jun 2025

10/10 Excellent

anjali

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Loved the location and breakfast spread
Stayed 1 night in Jul 2025

8/10 Good

Yew Kwong

Liked: Cleanliness, property conditions & facilities
Bathroom is very small and awkward. Front desk is always busy and need to wait to drop off key when we leave the hotel. Should have a dedicated staff to speed up valuable vacation time.
Stayed 1 night in Jun 2025

8/10 Good

Daniel

Traveled with group
Liked: Cleanliness, amenities, property conditions & facilities
Very central easy access to station and restaurants, clean fresh smelling, good beds etc...
Stayed 2 nights in Jun 2025

10/10 Excellent

sayuri

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Good location! Close to station, bus and boat! Staff were very friendly and professional! Room is quite unique and kind of old but everything works well. One thing shower door is only half close so water gets to the floor easily.. that’s an only negative.
Stayed 1 night in Jun 2025

10/10 Excellent

Jennifer

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing!!
Stayed 2 nights in Jun 2025

10/10 Excellent

sherry

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Great Location and staff were very customer service driven and friendly.
Stayed 2 nights in Jun 2025

8/10 Good

Sascha

Liked: Cleanliness, staff & service, room comfort
Stayed 2 nights in Jun 2025

2/10 Terrible

Lourdes

Stayed 2 nights in Jun 2025

10/10 Excellent

Alexander

Traveled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Jun 2025

8/10 Good

Jessica

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location but a bit old and some areas in need of a refresh
Stayed 2 nights in Jun 2025

8/10 Good

Raymond

Traveled with partner
Liked: Cleanliness, property conditions & facilities
Great location, staff very helpful. Restaurant little pricey.
Stayed 2 nights in Jun 2025