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Alena

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Interior detail
Interior detail
Apartment, 2 Bedrooms | 2 bedrooms, iron/ironing board, free WiFi, bed sheets
Apartment, 2 Bedrooms | In-room dining
Apartment, 2 Bedrooms | Living area | LCD TV

Reviews

6.0 out of 10

Entire apartment

2 bedroomsSleeps 4700 sq ft

Popular amenities

  • Kitchen
  • Washer
  • Free WiFi
  • Air conditioning

Explore the area

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Castello 4598 Ramo e Corte Michiel, Venice, VE, 30122
  • Place, Riva degli Schiavoni
    ‪2 min walk‬
  • Place, St. Mark's Square
    ‪3 min walk‬
  • Place, Doge's Palace
    ‪3 min walk‬

Room options

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About the neighborhood

Venice

Located in Castello, this apartment is adjacent to Doge's Palace and within a 5-minute walk of other popular sights like St. Mark's Square. The 3-star apartment includes a kitchenette, a refrigerator, and a microwave.
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What's nearby

  • Riva degli Schiavoni - 2 min walk - 0.1 miles
  • St. Mark's Square - 3 min walk - 0.2 miles
  • Doge's Palace - 3 min walk - 0.2 miles
  • St. Mark's Basilica - 5 min walk - 0.3 miles
  • Venetian Arsenal - 6 min walk - 0.4 miles

Restaurants

  • ‪Ducale Caffè - ‬2 min walk
  • ‪Osteria da Baco - ‬1 min walk
  • ‪Birreria Penasa 2.0 - ‬2 min walk
  • ‪Ristorante della Pensione Wildner - ‬3 min walk
  • ‪Bar Gelateria Bellavista - ‬4 min walk

About this property

Alena

Guests of this apartment have access to free WiFi in public areas.
The apartment features a kitchenette and space to spread out with 2 bedrooms. An LCD TV comes with digital channels, and guests can stay connected with free WiFi. The bathroom offers a rainfall showerhead, hair dryers, and bidets. Other standard amenities include a washing machine, an electric kettle, and an ironing board. Housekeeping is available once per stay.

Similar properties

Front of property
Hotel Casa W
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  • Breakfast included
  • Free WiFi
  • Air conditioning
  • Housekeeping
9.6 out of 10, Exceptional, 82 reviews
$169 nightly
The price is $194
Apr 29 - Apr 30
Total with taxes and fees
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Property amenities

Internet

  • Available in the apartment: Free WiFi

Parking and transportation

  • No onsite parking available

Kitchenette

  • Cookware, dishware, and utensils
  • Dishwasher
  • Electric kettle
  • Full-sized refrigerator/freezer
  • Microwave
  • Stovetop
  • Toaster

Bedrooms

  • 2 bedrooms
  • Bedsheets provided

Bathroom

  • Bidet
  • Hair dryer
  • Rainfall showerhead
  • Shower
  • Toilet paper
  • Towels provided

Entertainment

  • LCD TV with digital channels

Laundry

  • Washing machine

Climate control

  • Air conditioning
  • Heating

Pets

  • No pets allowed

Suitability/Accessibility

  • No elevator
  • Smoking not allowed

Services and conveniences

  • Housekeeping available once per stay
  • Iron/ironing board

Location highlights

  • In a historical district
  • In the city center

Safety features

  • Carbon monoxide detector not reported (host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector)
  • Smoke detector not reported (host has not indicated whether there is a smoke detector on the property)

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before 10 AM
Contactless check-out available

Special check-in instructions

There is no front desk at this property
Guests will receive an email within 48 hours before arrival with check-in instructions and lockbox information; access will be through a private entrance
To make arrangements for check-in please contact the property at least 72 hours before arrival using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools
On certain dates of the year, visitors must pay an access fee of EUR 5-10 per person per day to enter Venice. Those with accommodation in Venice are exempt from paying this. Guests must however request an exemption voucher in advance and present it with an identity document on arrival. To check affected dates, fees and request an exemption, visit cda.ve.it/en/.

Access methods

Lockbox, private entrance

Pets

  • This property doesn't allow pets

Children and extra beds

  • Cribs/infant beds are available for EUR 10 per stay

Smoking

Smoking is not permitted

Property payment types

Important information

Fees

You'll be asked to pay these charges at the property:

  • Deposit: EUR 150 per stay
  • A tax is imposed by the city and will be collected at the property. This tax does not apply to residents of Venice City and children under 10 years of age. Further exemptions may apply to patients and their companions, and people staying in the city for specific purposes/duties, subject to the submission of proper documents to the property. A 30 percent reduction applies from January 1-31.
  • A tax is imposed by the city: From 1 January - 31 January, EUR 1.00 per person, per night for adults; EUR 0.50 per night for guests aged 10-16 years old.
  • A tax is imposed by the city: From 1 February - 31 December, EUR 1.50 per person, per night for adults; EUR 0.70 per night for guests aged 10-16 years old.

These are all of the charges provided to us by the property.

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Crib (infant bed) fee: EUR 10 per stay

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve cribs/infant beds
This property accepts credit cards; cash is not accepted
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
Host has not indicated whether there is a smoke detector on the property
This property is professionally cleaned
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
  • Check-in: 3:00 PM—-anytime
  • Check-out: 10 AM
  • Minimum check-in age: 18

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • No parking is available onsite.
  • Guests must contact this property in advance to reserve cribs/infant beds.
  • This property accepts credit cards. Cash is not accepted. 
  • The property is professionally cleaned.

Additional information about polices, regulations, and more:

  • Upon check-in, all guests, including children, must be present to show their passport or government-issued photo ID.
  • Due to national regulations, cash transactions can't exceed EUR 5000 at this property. For additional details, contact the property using the contact information on your booking confirmation.
  • Registered guests are the only ones allowed in guestrooms.
  • There are no elevators.
  • No rollaway or extra beds are available.

Property is also known as

Alena Apartment Venice
Alena Venice
Alena Venice
Alena Apartment
Alena Apartment Venice

Frequently asked questions

What's there to do around this apartment?

This apartment is situated in Castello, just steps from St. Mark's Square and Doge's Palace, and within a short walk of St. Mark's Basilica. You'll also find Rialto Bridge and Bridge of Sighs less than a mile away.

Is parking available on site at Alena?

No, there isn't parking at this property.

Is this apartment associated with a casino?

No, this apartment is not connected to a casino.

Is there an indoor pool at this apartment?

No, there is no indoor pool at this apartment.

What do couples enjoy most about Alena?

Amenities at this property that appeal to couples include a rainfall showerhead and a kitchenette.

Are there hot tubs at Alena?

No, there isn't a spa tub at this property.

Does this apartment offer breakfast?

No, this apartment doesn't offer breakfast.

Does this apartment allow pets to stay free of charge?

No, pets aren't allowed at this apartment.

Are there connecting rooms at Alena?

No, this property doesn't feature connecting guestrooms.

Where is the closest airport to this apartment?

The closest major airport to this apartment is Marco Polo Airport (VCE), which is 4.8 mi away. Another top airport is Treviso Airport (TSF), which is around 16.6 mi away.

Are there rooms with balconies that I can book at Alena?

No, there aren't any accommodations with balconies at Alena.

Alena Reviews

Reviews

6.0
Rating 10 - Excellent. 0 out of 1 reviews
Rating 8 - Good. 0 out of 1 reviews
Rating 6 - Okay. 1 out of 1 reviews
Rating 4 - Poor. 0 out of 1 reviews
Rating 2 - Terrible. 0 out of 1 reviews

6.0/10

Cleanliness

4.0/10

Staff & service

2.0/10

Property conditions & facilities

Reviews

6/10 Okay

Verified traveler

Traveled with family
Disliked: Staff & service, property conditions & facilities, room comfort

No Air condition and Lousy Customer Service

The apartment is okay however the aircondition is not working at all. Given the temperature at Venice that is really hot, it would have been great if they fixed the air conditioned on time or could have checked if its working or not. We called the following day in the morning to report the issue and was responded that they look into it. When we cane home around 6pm, we found out that nobody came to fix it. We called and again and was told that there is no more maintenance guy to fix at that time. What a lousy service. We stayed at this apartment with no air condition at all and some electrical outlets not working as well.
Stayed 2 nights in Sep 2019

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