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Hotel Chao

2.5 star property

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Photo gallery for Hotel Chao

Property entrance
Front of property
Desk, blackout drapes, iron/ironing board, free WiFi
Interior
Hair dryer, towels, soap, shampoo

Reviews

7.0 out of 10
Good

Popular amenities

  • Pet friendly
  • Free WiFi
  • Air conditioning
  • Breakfast available
  • Room service
  • Housekeeping

Explore the area

View in a map
Oude Pijlsweerdstraat 72BIS, Utrecht, Utrecht, 3513GL
  • Place, Oudegracht
    ‪10 min walk‬
  • Place, TivoliVredenburg
    ‪16 min walk‬
  • Place, Hoog Catharijne
    ‪17 min walk‬
  • Airport, Amsterdam (AMS-Schiphol)
    ‪47 min drive‬

Room options

View all photos for Standard Double Room

Standard Double Room | Desk, blackout drapes, iron/ironing board, free WiFi

Standard Double Room

  • 172 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed
  • Free WiFi

View all photos for Double Room (Small)

Desk, blackout drapes, iron/ironing board, free WiFi

Double Room (Small)

  • 129 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 Large Twin Bed
  • Free WiFi

View all photos for Comfort Triple Room

Comfort Triple Room | Desk, blackout drapes, iron/ironing board, free WiFi

Comfort Triple Room

  • 140 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 Double Bed and 1 Twin Bed
  • Free WiFi

View all photos for Comfort Quadruple Room

Comfort Quadruple Room | Desk, blackout drapes, iron/ironing board, free WiFi

Comfort Quadruple Room

8.0 out of 10
Very good
(1 review)
  • 301 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds OR 1 Double Bed and 2 Twin Beds
  • Free WiFi

View all photos for Comfort Family Room

Comfort Family Room | Desk, blackout drapes, iron/ironing board, free WiFi

Comfort Family Room

  • 301 sq ft
  • 1 bedroom
  • Sleeps 6
  • 3 Double Beds
  • Free WiFi

View all photos for 7 Person Room

7 Person Room | Desk, blackout drapes, iron/ironing board, free WiFi

7 Person Room

  • Sleeps 7
  • 3 Double Beds and 1 Twin Bed
  • Free WiFi

View all photos for City Double Room, Hot Tub

City Double Room, Hot Tub | Desk, blackout drapes, iron/ironing board, free WiFi

City Double Room, Hot Tub

  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed
  • Free WiFi

View all photos for Deluxe Double Room, Hot Tub

Deluxe Double Room, Hot Tub | Jetted tub

Deluxe Double Room, Hot Tub

  • 178 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed
  • Free WiFi

View all photos for Basic Single Room, 1 Bedroom (Small)

Desk, blackout drapes, iron/ironing board, free WiFi

Basic Single Room, 1 Bedroom (Small)

  • 108 sq ft
  • Sleeps 1
  • 1 Large Twin Bed
  • Free WiFi

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Exterior

Holiday Inn Express Utrecht - Papendorp by IHG

Utrecht
  • Breakfast included
  • Free WiFi
  • Restaurant
  • Gym
8.4 out of 10, Very Good, 1,002 reviews
$80 nightly
The price is $105
Jun 28 - Jun 29
Total with taxes and fees
Holiday Inn Express Utrecht - Papendorp by IHG

About the neighborhood

Utrecht

Hotel Chao places you within a leisurely stroll of Oudegracht and Dutch Waterworks Museum. This 18-room hotel welcomes guests with conveniences like a coffee shop/cafe, free in-room WiFi, and express check-out.

What's nearby

  • Oudegracht - 10 min walk - 0.6 miles
  • TivoliVredenburg - 16 min walk - 0.9 miles
  • Hoog Catharijne - 17 min walk - 0.9 miles
  • Jaarbeurs - 9 min drive - 2.1 miles
  • Beatrix Theater - 10 min drive - 1.7 miles

Getting around

  • Utrecht Central Station - 20 min walk
  • Amsterdam Airport Schiphol (AMS) - 38 min drive

Restaurants

  • ‪Warung Tresno - ‬2 min walk
  • ‪Restaurant Blij - ‬6 min walk
  • ‪Cafetaria & Pizzeria Straatweg - ‬8 min walk
  • ‪Rooie Nel - ‬9 min walk
  • ‪Hy•gge - ‬10 min walk

About this property

Hotel Chao

At Hotel Chao, guests have access to a sauna, free WiFi in public areas, and express check-out. Offsite parking is offered for a fee. The 24-hour front desk has staff standing by to help secure valuables, and answer any questions about the accommodations. This hotel also has a vending machine.
40-inch flat-screen TVs come with cable channels, and guests can stay connected with free WiFi. Other amenities include electric kettles, hair dryers, and ironing boards.
Recreational amenities at the hotel include a sauna.

Similar properties

Exterior
Holiday Inn Express Utrecht - Papendorp by IHG
Utrecht
  • Breakfast included
  • Free WiFi
  • Restaurant
  • Gym
8.4 out of 10, Very Good, 1,002 reviews
$80 nightly
The price is $105
Jun 28 - Jun 29
Total with taxes and fees
Holiday Inn Express Utrecht - Papendorp by IHG

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Offsite parking; discounts available

Food and drink

  • Daily continental breakfast available 4:00 AM to noon for a fee: EUR 11.95 per person
  • A coffee shop/cafe
  • Snack bar/deli

Things to do

  • Hot tub
  • Sauna

Family friendly

  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Safe at front desk
  • Vending machine

Guest services

  • Housekeeping (daily)

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lever door handles
  • No elevator

More

  • 3 floors

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Hair dryer
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 40-inch flat-screen TV with cable channels

Food and drink

  • Electric kettle
  • Limited room service

More

  • Air conditioning
  • Desk
  • Heating
  • Iron/ironing board

Policies

Check-in

Check-in start time: 4 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in available
Minimum check-in age: 15

Check-out

Check-out before 10 AM
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

The check-in location differs from the property location; go to: [at the cafetaria]
Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • This property welcomes pets for EUR 15 per pet, per day
  • 1 total (88 lbs is the maximum weight per pet)
  • Restrictions apply
  • For more information, guests can reach out to the property at the number on the booking confirmation
  • Service animals exempt from fees

Property payment types

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for continental breakfast: approximately EUR 11.95 per person
  • Pet fee: EUR 15 per pet, per day
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property / stay dates)
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, and a security system
  • Check-in: 4 PM—-anytime
  • Check-out: 10 AM
  • Minimum check-in age: 15
The front desk is open 24 hours a day, and checking out is easy with express services. Driving? This property offers discounted parking nearby.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • Charges or special cancellation policies for group reservations may apply (more than 8 rooms for the same property/stay dates).
  • This property accepts credit cards, debit cards, and cash.
  • Onsite safety features include a carbon monoxide detector, a fire extinguisher, a smoke detector, and a security system.
  • Cashless payment methods are available for all transactions.

Additional information about polices, regulations, and more:

  • There are no elevators.
  • No cribs or infant beds are available.
  • No rollaway or extra beds are available.

National rating

This property does not have a Netherlands Tourist Board rating. For the benefit of our customers, we have provided a rating based on our rating system.

Property is also known as

CHAO BB B&B Utrecht
CHAO BB B&B
CHAO BB Utrecht
Hotel-Chao.nl B&B Utrecht
Hotel-Chao.nl B&B
Hotel-Chao.nl Utrecht
Hotel Chao.nl
Hotel-Chao.nl Hotel Utrecht
Hotel-Chao.nl Hotel
Hotel Chao.nl
Hotel Chao Hotel
Hotel Chao Utrecht
Hotel Chao Hotel Utrecht

Frequently asked questions

What is there to do close to Hotel Chao?

This hotel is located in Utrecht, a short 10-minute walk from Oudegracht and also 16 minutes on foot from TivoliVredenburg. You'll also find Hoog Catharijne and Dutch Waterworks Museum less than a mile away.

How much does it cost to stay at Hotel Chao?

As of Jun 14, 2026, prices found for a 1-night stay for 2 adults at Hotel Chao on Jun 21, 2026 start from $109, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Will I be able to park at Hotel Chao?

No, there isn't parking at the hotel but you'll find nearby parking with discounts available.

Does Hotel Chao feature a casino at the property?

No, Hotel Chao doesn't have a casino.

Will I find an indoor pool at Hotel Chao?

No, there is no indoor pool at this hotel.

What amenities will couples enjoy at Hotel Chao?

Couples staying at this hotel will appreciate amenities like a hot tub plus some guestrooms include a private indoor hot tub and a jetted bathtub.

Does Hotel Chao have a hot tub?

No, but this hotel does have a sauna.

Does Hotel Chao feature a restaurant that includes a breakfast menu?

Yes, Hotel Chao serves continental breakfast each morning for a surcharge from its cafe.

Will Hotel Chao allow pets to stay for free?

Although they can't stay for free, pets are welcome at Hotel Chao for a fee of EUR 15 per pet, per day.

Does Hotel Chao have connecting rooms available?

No, there aren't connecting guestrooms at this hotel.

How far is the airport from Hotel Chao?

The closest major airport to Hotel Chao is Amsterdam Airport Schiphol (AMS), which is 29.3 mi away (38 minutes by car).

Can I book a room with a balcony at Hotel Chao?

No, you won't find guestrooms with balconies at Hotel Chao.

Hotel Chao Reviews

Reviews

7.0

Good

Rating 10 - Excellent. 21 out of 113 reviews
Rating 8 - Good. 35 out of 113 reviews
Rating 6 - Okay. 36 out of 113 reviews
Rating 4 - Poor. 13 out of 113 reviews
Rating 2 - Terrible. 8 out of 113 reviews

7.8/10

Cleanliness

7.6/10

Staff & service

7.6/10

Amenities

6.8/10

Property conditions & facilities

Reviews

Verified

10/10 Excellent

MAIKO

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice hotel

Nice hotel. Reasonable and warm staffs
Stayed 1 night in Sep 2023
Verified

8/10 Good

MAIKO

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice hotel!

Nice hotel with kind staff. We like this hotel. They serve room service also. Ths hotel location is convenient to the city central of Utrecht.
Stayed 14 nights in Aug 2023
Verified

8/10 Good

Peter

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Basic, affordable rooms a short walk from the old city. Pleasant staff, always quick to respond Typical narrow/steep Dutch stairs to rooms need to navigated with care
Stayed 2 nights in Sep 2024
Verified

10/10 Excellent

mr a

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a good night sleep, it was quiet in the hotel. comfortable bed and clean room. Very good
Verified

10/10 Excellent

michael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

GREAT Value

Great value for the money. Excellent location . 10 -15 minute walk to everything. Room size was adequate for a couple. Wifi was EXCELLENT and nice hot showers. Will definitely stay again. Staff very nice.
Stayed 2 nights in Nov 2023
Verified

10/10 Excellent

GERMAN

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was good
Stayed 1 night in Nov 2024
Verified

10/10 Excellent

Maiko

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Kind staffs

Convenience and kind staffs
Stayed 1 night in Sep 2023
Verified

8/10 Good

Alina

Liked: Staff & service
Late checkin
Stayed 2 nights in Sep 2024
Verified

6/10 Okay

Marc

Liked: Staff & service
ok
Stayed 2 nights in Aug 2025
Verified

4/10 Poor

Elena

Liked: Staff & service
Disliked: Room comfort
Utrecht is expensive to stay, also For one night maybe it s better to sleep farer and come For a one-day visit ! The Place is really too expensive For what it offers i think ! The women is really kind, fast and simple in the advices, but i think the price is really too Much For a room like that ! Maybe a romantic trip is not the appropriate set to stay, even if with some Friends with which share the Price could be different!
Stayed 1 night in Oct 2023
Verified

6/10 Okay

Dina Louise

Liked: Cleanliness
Die Treppen sind so eng und steil gut dass wir kein Koffer mit hatten. Es ist sehr hell hörig
Stayed 1 night in Feb 2026
Verified

2/10 Terrible

claire

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Hôtel inadapté pour un séjour avec des enfants

Chambre d’hôtel pas du tout adaptée à un séjour en famille. Le seul point positif est la gentillesse du mr qui nous a accueilli. On rentre dans l’hôtel par les toilettes de la cafétéria du rdc, puis un couloir et 2 escaliers tellement d’exigus et raides qu’il a été difficile de les monter avec des enfants en bas âge. La chambre avait un sauna et un jacuzzi donnant directement dans la chambre. Pas de tapis de bains juste une bouche d’évacuation dans le sol quand on sort du jacuzzi ce qui n’est pas pratique surtout avec des enfants et un sol en caoutchouc en très mauvais état et très glissant. Les 4 serviettes de toilettes étaient tachées. Il n’y a pas de lampes de chevets ni bouilloire. On a retrouvés des perces oreilles et cafards dans la chambre. Très mauvaise expérience qui ne correspond pas à un ***
Stayed 1 night in Aug 2024
Verified

2/10 Terrible

claire

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Hôtel miteux avec gros problèmes d’hygiène

Pire séjour en nuit d’hôtel que j’ai vécu avec ma famille. Le seul point positif est la gentillesse du mr qui nous a accueilli. On s’est retrouvé à rentrer dans l’hôtel par les toilettes de la cafétéria du rdc, puis des couloirs et 2 escaliers tellement d’exigus et raides qu’il a été difficile de les monter avec des enfants en bas âge. La chambre avait un sauna et un jacuzzi en plein milieu?! Aucune intimité pour se doucher car le jacuzzi est au milieu des lits. Pas de tapis de bains juste une bouche d’évacuation dans le sol. Et le sol n’est parlons pas : du caoutchouc?! Les serviettes de toilettes étaient toutes tachées on on a retrouvés des perces oreilles et cafards dans la chambre. Bref hôtel à fuir qui ne correspond pas à un ***
Stayed 1 night in Aug 2024
Verified

6/10 Okay

Pacifique

Le check out est trop tôt, 10h. Ce n'est pas normal.
Stayed 4 nights in May 2023
Verified

8/10 Good

Bjorn

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Goede service en comfortabel de bedden
Stayed 1 night in Nov 2022
Verified

2/10 Terrible

marco

Disliked: Cleanliness, amenities, property conditions & facilities
Sporco.
Stayed 2 nights in Nov 2021
Verified

6/10 Okay

CD

Disliked: Cleanliness, property conditions & facilities, room comfort
Heel onrustig en lawaaierig De hele nacht kabaal, muziek en gestommel
Stayed 1 night in Jun 2021
Verified

10/10 Excellent

Dragos

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good place to stay.
Stayed 1 night in Nov 2020
Verified

2/10 Terrible

volkan

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

kirlilik ve muhattap yok

Kirli güvenilirliği az
Stayed 4 nights in Jan 2020
Verified

2/10 Terrible

nedret

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Toz kir her kapıyı açan tek bir anahtar

İş seyahatim için gittiğim Utrecht de tam bir felaket olan oda konfor ve temizlik ile karşılaştım.oda toz ve pislik içindeydi
Stayed 4 nights in Jan 2020
Verified

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Schone kamer met faciliteiten zoals airco en koelkast. 10 minuten van het centrum
Stayed 1 night in Jan 2020
Verified

4/10 Poor

Angelo

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Pessima

esperienza non buona
Stayed 2 nights in Dec 2019
Verified

4/10 Poor

EY

Disliked: Amenities, property conditions & facilities
This was the smallest room I've ever stayed at a hotel. Unfortunately since we had just travelled from a different continent and were looking for a temporary stay while we look for an apartment had a lot of luggage. With 1 double bed and 1 so-called twin and with 3 people in the room it was like canned sardines. Some other rooms looked slightly bigger but for some reason we ended up with the tiniest. Luckily it was ground floor so I was spared the weight lifting. Last 2 nights the HVAC system did not work (had to manually reduce the mechanical heater to cool the room down) No microwave in the room and staff would not replenish the coffee/sugar etc without being asked. Never got extra pillow/comforter either even after asking. I have lived in all sorts of hotels/motels and in a few countries as well but this was literally the most claustrophobic experience of my life. For 100+ EUR per day I do expect a slightly bigger room. This is not central London or Tokyo
Stayed 5 nights in Dec 2019
Verified

8/10 Good

Steven

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Noce stay

My stay was generally good. The room was very clean but unfortunately my particular room smelt of acetone, perhaps from a previous guest. The shower could've have been a bit warmer bit the flow of water was very good.You just need to watch out for the leathal stairs.
Stayed 5 nights in Sep 2019
Verified

6/10 Okay

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Chambre et salle de bain très propre. Climatisation dans la chambre. Personnel à l'écoute. Prix un peu chère .
Stayed 2 nights in Aug 2019

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