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Park Plaza Utrecht

4.0 out of 5.0

Recent guest reviews

Great hotel close to railway, big shopping mall,city and Jaarbeurs. Quiet and nice rooms where many superiour rooms is in need of updating. The executive rooms are very nice. Haven’t stayed in standard room. Very nice beds, great bathroom. Cleaning is ok but not perfect. The windows are not possible to open, my first room was around +27. Changed room after 1 night to executive room which was +23, still too hot for my taste. Alll because of a not working air condition. Pleas check that air condition is working before booking Park Plaza!

Air con wasn’t working (room was boiling hot - we could not sleep at all). Mini Bar (or even a fridge), advertised when we book the room, was not available. A discount was promised then suddenly denied

I complained in the reception about not air in the room and uncomfortable because of that, they gave me a fan, that does anything because is not air enough in the room. It was noisy because they were rebuilding the parking.

Just had a 1 night stay here it is a very nice hotel. Staff very friendly and professional in the whole of the hotel. The lobby clean and tidy the bar area very good. My room was very nice and bathroom toiletries are Elemis no less. The bed was very comfy and had plenty of room in my room. Breakfast was also very good I had the cold hams its all buffet so just help yourself I will be staying again at the hotel when I am next here. It is a great hotel for Utrecht town only a 10 min walk and very nice walk it is too.

The Park Plaza is very well positioned for the central station and an easy walk into town. The hotel should have been standard and predictable. Sadly the room is not up to normal standard for this type of hotel. The bathroom was dirty, carpet stained with attempts to clean it, decor damaged. Nonetheless, Utrecht has been a success for our two day visit. I expect they have better rooms so if you are booking, check. If your room is shabby, complain and ask to be moved. The only reason we didn't was because we were just too tired on arrival.

This hotel has everything for a business trip. Rooms are good. Coffee makers all around. Bar and restaurant are good. The city center is a few minutes walk away. This is my preferred business hotel in Utrecht for price/performance

Nice building from the outside, renovated cosy lobby and friendly, professional staff. Good location close to the central station and city center. Watch out for the bycicle lanes you have to pass before reaching pedestrian lane. There are a lot of them 😉 (bycicle). So far the good news. Rooms outdated. Indeed renovation is planned but looking to the rooms the renovation was required 5 years ago or so, not now. Heating airco not working in our room (U7 / E5 message on the display), luckily not really required. Window cannot be opened for fresh air. Ventilation is noisy throughout the night. Bathroom shower faucet making a lot of strange noise when taking a shower. Sounds like an engine is behind it. In general the room was clean. No issues with that. City center view is nice, but this is also the view for the railway station...which can be heard inside the room on 6th floor (room 617). Conclusion. Average ge room which was ok for the price i paid (voucher) but wouldn't pay full price.

As so often the case with city hotels this is lacking charm but I would definitely go back. I stayed for 2 nights on a business trip. I was a solo traveller. The room was immaculate and huge. The restaurant menu is limited and expensive but food was perfectly good. The location is easy walking distance from central station and pretty old town shops. Reliable at a reasonable price.

While I booked a queen bed superior room, I was given a twin bed accessible room, without any information from the receptionist. While I appreciate that hotels provide accessible rooms for those who need them, I did not enjoy having a bathroom flooded by water. While fully stocked the minibar fridge was warm. While the window did not open, the AC could not be adjusted on low speed mode. Worst of all the shower temperature was at min. 60°C and could not be adjusted to a cooler temperature. While at check-out breakfast was not charged as a compensation, the quality of the room clearly did not match its price of +/- €150.

I've been staying at Park Plaza Utrecht for several days two years in a row, attending an event at Jaarbeurs. The location close to the Jaarbeurs and the train station is very good. The room is clean, the restaurant/breakfast area is small and nice. You don't have to walk 50 meters to get an exstra slice of bread. And most important for me, the staff is friendly. If I am to attend further event at the Jaarbeurs I'll stay at the same hotel.

Westplein 50 Utrecht

Hotel highlights

  • Free WiFi in rooms and public areas
  • Onsite dining
  • Fitness center
  • Business center

Park Plaza Utrecht places you within a 10-minute stroll of Beatrix Theater and Jaarbeurs. This 4-star hotel has 120 rooms and welcomes guests with a restaurant, free in-room WiFi, and a fitness center. Centrally located in Lombok, the hotel is also a short walk from TivoliVredenburg and Meeting Plaza Utrecht.


Sit down for a leisurely bite to eat at the onsite restaurant, or enjoy a drink at the bar/lounge. Savor a meal from the comfort of your room with room service. Buffet breakfast is offered for a fee each morning from 7 AM to noon.


All of Park Plaza Utrecht's 120 rooms are air-conditioned and have an array of amenities, including minibars, coffee makers, and safes. Guests can expect free WiFi and flat-screen TVs with cable channels and pay movies. Bathrooms have hair dryers and free toiletries. Rooms also include desks.

Property features

Park Plaza Utrecht offers a fitness center, a sauna, and free WiFi in public areas. Self parking is available for EUR 19.00 per night. The 24-hour front desk has multilingual staff ready to assist with dry cleaning/laundry and luggage storage. Additional amenities include 11 meeting rooms, conference space, and a business center.

Reviews from Trip Advisor

Trip Advisor aggregated rating

67.0% of guests recommend this hotel

Total of 1449 reviews