Grand Hotel Karel V5.0 out of 5.0
Recent guest reviews
The Karel V Hotel is rated as the best in Utrecht. You can see why. Built originally as a military hospital, it is an enormous complex, yet unpretentious and quietly luxurious. The staff (all multi- or bi-lingual of course) are friendly, courteous and efficient. My room was in the Roman Wing - a walk from reception across the spacious courtyard (not sure what happens if it's raining!) to a separate building, entry to which for security purposes is gained by the same card that will open your room door. Soothing classical music plays as you wait for the lift. The room I had was airy, clean and comfortable. Nothing wildly special, nothing more or less than you would expect from a decent hotel, but two small things marked it down: the mattress had seen better days and was slightly u-shaped and not tremendously comfortable; secondly, there was no breakfast tea provided, only two tubes of sugar and two cartons of 'coffee cream'. But then the Europeans know nothing about tea or the craving that UK citizens have for it. I didn't try the main restaurant but booked a table in the less formal Bistro. Lovely, warm atmosphere - and no piped music playing was a bonus. i had a superb triple-layer chicken club sandwich with fries (14 euros). Recommended for a light evening meal. Breakfast was in the restaurant with lovely attentive staff to help you. Again, nothing beyond what you would expect from a good hotel, with a fine selection of cereals, cooked and cold fare, rolls and croissants. No tea pots - English breakfast tea brewed with a tea bag in a glass. Ah well. At least there was fresh milk. Walk out of the back of the hotel and you are immediately in the pretty old quarter of the city. A few minutes and you are beside the famous Dom, the highest church tower in the Netherlands. Its clock chimes sweetly all through the night... easily heard from the Karel V but not enough to keep you awake.
History is all around in this large compound, ernstwhile a military hospital. Lovely garden, good parking inside, even on a Saturday evening. Competent staff. The room is slightly larger than usual in one of the annexes, (seperate bathroom and toilet). The amenities are what one might expect. Dinner (with a group of 90) was impeccable. The downside is the rather disappointing and mediocre breakfast, buffet. So don't spoil your money on the breakfast, but just walk outside and have it around the corner at one of the numerous sidewalk cafés.
Stayed one night- beautiful rooms -comfortable, spacious-great balcony-and wifi a bonus. Also set in beautiful grounds and so well located to the main town and shopping, restaurant area! Beds-so comfy! Paid for parking available. Absolutely loved Utrecht. A must visit-Karel V offered a wonderful central comfortable stay-median priced.
The hotel does not look like much from outside (kinda like a high school building) but inside it is very nice. I stayed in Roman Wing on base floor. No noise at all. The rooms are spacious and comfortable. Bed quality is good too. Amenities, wifi and room cleaning are all great. The staff is very friendly, kind and helpful. There is parking within the hotel but I do not know if it is free. The location is also great cause it is very close to shops, restaurants, point of interests and train station. Meeting rooms and coffee breaks were also very nice and professional for those who are interested in the hotel for business purposes. Would definitely stay here again.
Great hotel, fantastic service and accommodation. Can't recommend it enough if you need a nice place to stay whilst visiting Utrecht this is it. Champagne with breakfast, a nice Spa area and right in the middle of town...
I travel most of the time across Europe and have a clear understanding of hotel stars. This 5 stars hotel is worth max 3 stars. My room was like a corridor, telephone sets date back to the early 80's, toilet and shower are very basic, the mattress very old. Overall the hotel is worn out and needs a true renovation. Staff is not welcoming.
A beautiful old style hotel only 15 min walk away from the station and right at the edge of the old part of the city. the buildings are beautiful, particularly the older parts, rooms are a bit dated but comfortable and nice. a great stay.
To answer the above, it is the staff. Reception,concierge, bar and restaurant, and cleaning staff were all cheerful and helpful. It's a pity the reception area and hotel corridors aren't as welcoming as the staff. They need a bit of 'oomph', pizzazz, on interior design. I would suggest a manager visits the Duke's Palace Hotel, Bruges, to see what they have done with an old building. Sumptuous drapes, some funky seating, stylish tables, even simply having flowers and candles dotted around bring an area to life. Moan over then. We enjoyed our stay though. It's within walking distance of the city centre. A canal being about 100 metres from the back entrance to the hotel, makes for a pleasant stroll that way, if you are not dodging bikes all the way! We dined at the bistro a couple of nights which was good without 'knocking your socks off', as we say in the UK. On one night we did have to wait for awhile for our mains. We may have tried the main restaurant but, having viewed the menu, there was not much available to my wife's liking. We were on a B&B rate. Breakfast was taken in the,very large, dining room which had the ubiquitous 'hot' buffet, which I have never known any hotel to provide other than as tepid - same here. However, there is a decent selection of breads, cereals and fruit. You serve yourself for everything, plates, cutlery, drinks the lot. I did notice one or two couples ordering food, so maybe you could get things hotter, and staff are willing and helpful should you wish anything else. We asked for a tea-pot, but got a flask containing hot water. Something lost in translation! Finally, I booked an Empire Suite around 4 months in advance. Having seen a picture on their website, I decided to telephone to find out if there was only one such suite. I was informed there were more. I said I wanted one as depicted in the photograph, which said the seating area in the room overlooked the garden, and booked it immediately. When shown to our room it was over the front door of the hotel, which looks out onto pleasant wooded areas, used by walkers, joggers and cyclists. Beyond this is a canal and main road, but even so the room was surprisingly quiet. The room itself was spacious with a large bedroom area, with plenty of storage space, and a large bathroom with separate toilet. I didn't care much for the white tiling in the bathroom(almost like a public toilet), but it was spotless. The seating area was small with a separate TV to that in the bedroom, and had a table together with a cabinet for the fridge, safe and the odd shelf. The seating area had a small, slit-type window about 2 metres off the ground, so there was no garden view there, just the roof! It was only after unpacking and reading the hotel information book the following morning, which had the photograph shown as mentioned above, that I remembered what I'd booked and, therefore, hadn't got what I asked for. Having settled down anyway, we decided to leave it until we departed. This we did. I can honestly say I had no intention of asking for any sort of refund. The room we were given was very comfortable. I just wanted to point out that the information given on their website was incorrect. Not ALL of their Empire Suite rooms has a view of the garden! The receptionist was very understanding and made a small adjustment which we were grateful for. We hope to return to Utrecht and this hotel, I'll just double check the room next time!
Unique and attractive upscale hotel in an historic setting. Adjacent to city center and 5 minute walk from train station, but very quiet location. This property actually has a courtyard with grounds between the buildings. Excellent, amiable service and overall a very nice hotel but four star not five. A few notes: shower door failed to contain water which pooled on the floor; bed was tired could have used upgrading; slow response to temperature control; somewhat underwhelming breakfast spread for E22. FItness room small but sufficient; creatively designed token pool. Internet speed ok. You may be located in the annex where unbrellas are provided to access the main building. Overall a pleasant stay and a great alternative to chain hotels.
Excellent service, everyone was professional. This is an impressive grand hotel with large rooms. The food was excellent at the bistro and restaurant. The location to the shops and rwstauranta was great.
- Free WiFi in rooms and public areas
- Onsite dining
- Indoor pool
Located in City Center, Grand Hotel Karel V is within a 5-minute walk of popular attractions such as Tivoli and Park Nieuweroord. This 5-star hotel has 121 rooms and welcomes guests with 2 restaurants, a full-service spa, and an indoor pool. St. Catherine's Convent Museum and Town Hall are also within a short walk.
Enjoy dining at Grand Restaurant Karel V, one of 2 onsite restaurants. Savor a meal from the comfort of your room with 24-hour room service, or make new friends over drinks at the bar/lounge. For your convenience, a continental breakfast is served each morning for a fee.
All of Grand Hotel Karel V's 121 air-conditioned rooms provide minibars, coffee makers, and laptop-compatible safes. Guests can expect free WiFi and LED TVs with digital channels and pay movies. Bathrooms offer hair dryers, free toiletries, bathrobes, and slippers. Desks are also standard.
Guests of Grand Hotel Karel V enjoy a full-service spa, an indoor pool, and a fitness center. Valet parking is available for EUR 51 per night. The 24-hour front desk has multilingual staff ready to assist with dry cleaning/laundry, concierge services, and luggage storage. Other amenities at this luxury hotel include a sauna, free WiFi in public areas, and 15 meeting rooms.
Reviews from Trip Advisor
88% of guests recommend this hotelTotal of 704 reviews