Extremely poor sanitation.
Did not allow bikes in the room which was surprising especially given the state of the hotel. Manager not friendly or helpful
The hotel was fine.
A lot of pools in hotels of this size have closed, I was happy to see the pool still open. Hotel showed signs of wear but overall was superior to other hotels in the area. Central location to downtown, walking distance to Capitol Theater a big plus.
Only stayed one night as a stopover.
Should be noticed on advertising the hotel is shared with welfare patrons
The price reflected it was the only place in town. At $79.99 this would be ok....$119.00 is over priced. Trash cans near over-flowing, ashtrays not emptied, general upkeep lacking.
The facility was adequate for the area and lack of other accommodations in the city. The facility is being used as a transitional facility for displaced families. There were a lot of children on the lower floor of this motel who created noise continually throughout the day and sometimes into the night. Staff made arrangements to put me and my guest on the second floor where it was away from the families, but the noise still was somewhat distracting when it was time to sleep. The desk attendant was helpful whenever we asked for info about eating places and if we needed housekeeping.
Housekeeping available for 2-3 hours a day. Location very interested in security. Hotel a bit run down. Fridge rusted and propped on pallet for some reason. One plug didn’t work. No issues with insects or anything nasty like that. Nice pool.
No issues or concerns
I enjoyed my stay, it was convenient to activities and food.
Decent hotel room, no issues. Staff was good. Room was good but could’ve been cleaner.
Furnishings in room jumbled together, TV above microwave for example.
The pool was open till 10. Looks like they under renovations.
The air conditioning in the room was barely working...i was also annoyed by many drain flies that were in the bathroom and sleeping area..
Ramada by Wyndham Rome / Verona places you next to Erie Canalway Trail and within a 10-minute walk of Capitol Theatre. This motel has 104 rooms and welcomes guests with conveniences like a restaurant, free in-room WiFi, and free self parking.
Enjoy a leisurely bite to eat at Denny's, the motel's onsite restaurant. Satisfy your hunger from the comfort of your room with room service. Start each morning with local cuisine breakfast, available for a fee from 4:00 AM to noon.
32-inch TVs come with satellite channels, and guests can stay connected with free WiFi. Bathrooms offer hair dryers and free toiletries, and Tempur-Pedic beds with premium bedding ensure a restful night. Other standard amenities include private yards, refrigerators, and microwaves.
Guests of Ramada by Wyndham Rome / Verona enjoy a gym, WiFi in public areas, and meeting rooms. There's free parking if you drive. The 24-hour front desk has staff standing by to help with tours or tickets, securing valuables, and luggage storage. Additional amenities include a business center, a seasonal outdoor pool, and free newspapers.
Extremely poor sanitation.
Did not allow bikes in the room which was surprising especially given the state of the hotel. Manager not friendly or helpful
The hotel was fine.
A lot of pools in hotels of this size have closed, I was happy to see the pool still open. Hotel showed signs of wear but overall was superior to other hotels in the area. Central location to downtown, walking distance to Capitol Theater a big plus.
Only stayed one night as a stopover.
Thank you for taking the time to leave a review. I would like to apologize for failing to exceed your expectations. We have just recently acquired this hotel and are in the process of making many renovations and improvements. We welcome any suggestions as to how we could have served you better. I hope that you will consider staying with us again in the future.
Should be noticed on advertising the hotel is shared with welfare patrons
We will take this into consideration for future guests. Thank you for your honest opinion and hope you were still able to enjoy your stay with us. Thank you.
The price reflected it was the only place in town. At $79.99 this would be ok....$119.00 is over priced. Trash cans near over-flowing, ashtrays not emptied, general upkeep lacking.
On behalf of our entire team, I would like to apologize for failing to exceed your expectations. We are involved in a continuous improvement process and we will use your feedback to help us improve. We have notified our Head of Maintenance regarding the issues you had with the areas outside of your room so that they can be rectified and not repeated. Your feedback is very important to us and we can assure you that we will use this information to do everything possible to create an enjoyable experience for each of our guests. We hope you will consider staying with us again!
The facility was adequate for the area and lack of other accommodations in the city. The facility is being used as a transitional facility for displaced families. There were a lot of children on the lower floor of this motel who created noise continually throughout the day and sometimes into the night. Staff made arrangements to put me and my guest on the second floor where it was away from the families, but the noise still was somewhat distracting when it was time to sleep. The desk attendant was helpful whenever we asked for info about eating places and if we needed housekeeping.
Hi.. Thank you for taking the time to tell us about your experience at Ramada by Wyndham Rome/Verona. I appreciate the kind words. I will make sure to pass the compliment on to all of them.Thanks