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Mercure Hotel Regensburg

4.0 out of 5.0

Recent guest reviews

Excellent hotel with very friendly, helpful staff and great facilities. Brand new, nicely designed rooms. The restaurant served delicious local specialities and local beers, the breakfast was a dream. Stronly recommended hotel.

Hotel was very nice. Room and food were perfect. So does service in the restaurant. Only negative point was the lack of hostess for the check out. Only one person at 8 am (rush hour), so the waiting line got us late for appointement. Otherwise, fine for a business trip.

Wonderful commendation service and food . We have stayed there often and will continue to choose this hotel when in Regensburg . The girl on the welcome desk was very unfriendly and unhelpful ,though we did have a breakthrough in the end with her. Quite a disappointing welcome for a hotel of this standard .

The room was clean and comfortable. All of the staff was very helpful (front desk, cleaning, and restaurant). While the location is a good distance from the city center, the bus stops on the cross street right next to the hotel. For 5 euro two people can ride the bus for multiple trips in the day. Everyone was helpful in setting us on the correct bus. I had made my reservation months in advance, so it was a good price, but, the penalty is that when we changed plans and did not stay the last night, we only had a refund of 5 euros.

As a gold member of Accor, I chose this hotel as my stay in Regensburg, I was expecting a warm welcoming from hotel. However, the only thing waiting for me was a cold and inpatient staff. The hotel is quite remote, if you plan for a visit for the city center by foot, this is not a good option for you. Breakfast is really German style, although the major guests are German, the choices are still too limited.

The hotel is situated in a quiet location a taxi ride away from the centre. It is modern and clean and comfortable. There is a some free parking right by the hotel. Check in was painless and efficient. The rooms were modern and comfortable. The hotel is more of a business style hotel rather than one of charm, but provides well enough. There is a modern bar with large screen TV's showing the football. The dining room is also quite stark and modern. The menu is very acceptable and the staff were very accommodating with our meal as we were close to kitchen closing time. It is a fine hotel for a stop over, but probably not as good if you are intent on seeing the city sights

I have given this hotel a good review some time ago and was looking forward to staying here again. The room was very nice but we were very disappointed when we told that we could not have dinner at the hotel because we had not made a reservation in advance, something we were not at all informed about when checking in. There are no restaurants nearby. Room service took a long time! Free parking and a bus stop nearby.

Very large room, very good breakfast, perfect parking location underneath hotel (we certainly didn’t trust leaving our car outside of the hotel). The free WiFi is pretty bad and having to pay for a faster internet connection is old fashioned.

Excellent Hotel, Very confortable and excellent attention Far from downtown and from grocery shops Great for business, very nice restaurant to receive people I will totally recommend it to my company for next visits

Near motorway, easy to find. Excellent service from staff. There was a coffee / tea making machine in the room which was great but I wanted some hot water and we were given an electric kettle to keep in the room for our 2 nights stay ( really caring staff) . We had a delicious meal one evening at the hotel restaurant where the staff met all our needs. Highly recommend this hotel and the restaurant.

Grunewaldstr. 16 Regensburg BY

Hotel highlights

  • Free WiFi in rooms and public areas
  • Free parking
  • Onsite dining
  • 24-hour fitness center

Mercure Hotel Regensburg places you within a few miles (5 km) of Regensburg Cathedral and St. Emmerams Abbey. This 4-star hotel has 159 rooms and welcomes guests with a restaurant, a 24-hour fitness center, and free in-room WiFi. Also close to this Regensburg hotel are University of Regensburg and Trinity Evangelical Lutheran Church.


Dining

Sit down for a leisurely bite to eat at the onsite restaurant, or enjoy a drink at the bar/lounge. Satisfy your hunger from the comfort of your room with room service. For your convenience, a buffet breakfast is served for a fee each morning from 6:30 AM to 10:30 AM.


Rooms

All 159 heated accommodations feature sitting areas. Guests can expect free WiFi and flat-screen TVs with satellite channels. Bathrooms offer hair dryers and free toiletries, and pillowtop beds with pillow menus ensure a restful night. Minibars, safes, and phones are other standard amenities.


Property features

Mercure Hotel Regensburg offers a 24-hour fitness center, a sauna, and free WiFi in public areas. If you plan to drive, free parking is available. Multilingual staff at the 24-hour front desk can assist with dry cleaning/laundry, tours or tickets, and luggage storage. Additional amenities include 8 meeting rooms, a business center, and a terrace.

Room options

Privilege, Suite, 1 Double Bed

Full 1 | Sleeps 4

Superior Room, 2 Twin Beds

Twin 2 | Sleeps 2

Standard Room, 1 Double Bed

Full 1 | Sleeps 2

Superior Room, 1 Single Bed

Twin 1 | Sleeps 1

Reviews from Trip Advisor

Trip Advisor aggregated rating

71% of guests recommend this hotel

Total of 807 reviews