Mercure Hotel Regensburg4.0 out of 5.0
Recent guest reviews
Excellent Hotel, Very confortable and excellent attention Far from downtown and from grocery shops Great for business, very nice restaurant to receive people I will totally recommend it to my company for next visits
Near motorway, easy to find. Excellent service from staff. There was a coffee / tea making machine in the room which was great but I wanted some hot water and we were given an electric kettle to keep in the room for our 2 nights stay ( really caring staff) . We had a delicious meal one evening at the hotel restaurant where the staff met all our needs. Highly recommend this hotel and the restaurant.
Receptionist forgot my welcome drink voucher when I checked in. It does not feel welcoming if you have to ask for it, which I did not do. Room Clean, Quiet and Shower strong. No discount at the bar or breakfast even though an Accor Platinum member.
On the plus side, this hotel is clean and the check in/out process was relatively painless. Otherwise, I am a bit confused by the high ratings. The location borders on sketchy, on the backstreets of what appears to be a run down shopping area. The room was sparsely and not very comfortably furnished, and the decorating scheme appears to have been recycled from the 50s. I would suggest looking elsewhere for a hotel in Regensburg.
Very comfortable hotel with good food and excellent staff. We were suffering ill health both in person and with the car. The reception staff were great and ensured we were allocated our room quickly and then helped with finding a garage and also extending our stay with minimum fuss. Brilliant service.
I am staying there with the family in past 5 years twice a year, great position, closed parking, clear, comfortable, excellent breakfast and stuff. The city is also worth visiting and stuff helpful in case of any questions
The hotel has spacious, well appointed rooms with excellent beds. The air conditioning worked well amidst warm summer days while the WiFI was quite capable. The breakfast buffet was above average. The staff at the front desk was very helpful regarding directions and facilities. The hotel is located about 10 minutes driving from the Altstadt which is easily accesible by public transportation.
A bit ugly and quite old building in an area not touristic at all , but this was not our problem ! Our suite was the major problem , it was the most expensive room they offer and you expect to have a nice stay . Unfortunately the heat in the room ( about 30 C ) was terrible and the A/C they provide belongs to the past century . I went 3 times to reception but they didnt solve our problem . The sofa in room is from plastic , the room was smelling and there was no light in a sort of kitchen they provide. The good things are that It has an impressive new bathroom and a nice restaurant with exceptional service .
On arriving i found the staff very friendly and helpful, room was a good size and food was very good and well prised for a hotel would definitely, location was good and close to the town centre, parking is also good if in a car a little more difficult if in a large van but staff sorted
The hotel is very conveniently close to the highway - so, not situated in a very beautiful neighborhood. We had a large room with a nice bathroom, recently refurbished. Both were very clean. The bed was comfortable. The personal at reception desk and restaurant was professional and helpful. The breakfast buffet is large and the food, fresh and good. We were on a trip and spent only one night but we really appreciated it.
- Free WiFi in rooms and public areas
- Free parking
- Onsite dining
- 24-hour fitness center
Mercure Hotel Regensburg places you within a few miles (5 km) of Regensburg Cathedral and St. Emmerams Abbey. This 4-star hotel has 159 rooms and welcomes guests with a restaurant, a 24-hour fitness center, and free in-room WiFi. Also close to this Regensburg hotel are University of Regensburg and Trinity Evangelical Lutheran Church.
Sit down for a leisurely bite to eat at the onsite restaurant, or enjoy a drink at the bar/lounge. Satisfy your hunger from the comfort of your room with room service. For your convenience, a buffet breakfast is served for a fee each morning from 6:30 AM to 10:30 AM.
All 159 heated accommodations feature sitting areas. Guests can expect free WiFi and flat-screen TVs with satellite channels. Bathrooms offer hair dryers and free toiletries, and pillowtop beds with pillow menus ensure a restful night. Minibars, safes, and phones are other standard amenities.
Mercure Hotel Regensburg offers a 24-hour fitness center, a sauna, and free WiFi in public areas. If you plan to drive, free parking is available. Multilingual staff at the 24-hour front desk can assist with dry cleaning/laundry, tours or tickets, and luggage storage. Additional amenities include 8 meeting rooms, a business center, and a terrace.
Reviews from Trip Advisor
71% of guests recommend this hotelTotal of 777 reviews