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Mandapa, A Ritz-Carlton Reserve

5.0 out of 5.0

Recent guest reviews

This was our second visit to Mandapa and it was just as amazing (or possibly more amazing!!) than the first. Photos can not convey the beauty of Mandapa. From the moment we arrived it felt like we were welcomed home. We wanted to try to experience everything Mandapa had to offer, from the views, serenity, food, spa, kids club, pool, gym, yoga, rafting, shuttle to town to just strolling around the property. It was all amazing and an experience that everyone should treat themselves to if they are able. I have to mention our amazing Patih, Niti, who looked after us so well this year and last. She welcomed us so warmly and made our stay so easy and blissful. Thank you Niti and everyone at Mandapa, for making us feel so welcome and making our visit so special.

I’ve had the opportunity to experience some of the most amazing hotels and resorts around the world, and I can honestly say that the Mandapa is without a doubt the best of the best. Beyond the most idyllic setting, property amenities and rooms, what sets this property apart even more is the amazing staff. With such hospitality and graciousness, everyone you interact with cares about ensuring you are having a wonderful stay. And it is not formulaic or forced like at some other five star properties. At Mandapa it is genuine. You feel like you are honored guests in someone’s incredible Balinese home. We were so sad to leave, and will definitely be back. A special thanks to Dendi, who went above and beyond attending to our needs while we were there, and now feels like a part of our family.

Good location, excellent staff and a fantastic breakfast! Beautiful and comfortable, clean, tidy and convenient. You can easily save a lot of money on this magical site!!!: Standard rooms are not too big, but okay. location I have stayed with great pleasure for the weekend. Thank you.)

We went to mandapa for our honeymoon, we had such an amazing time. It is a peaceful place with amazing people and good food. There is a variety of activities to choose from such as kayak, hiking and a tour of ancient temples. All were activities were a lot of fun. Strongly recommended!

Tastefully hidden behind the clamors of Bali traffic and motorbikes is what I now claim is the most impressive hotel/resort I have stayed at to date...that is Mandapa Ritz Carlton Reserve. From the moment my wife, son, and I arrived, the hospitable and personalized Ritz Carlton service was on full display, from the front lobby reception personnel to our wonderful Patih Karin to the GM Ana Henriques herself. Despite perusing through various photos of the property beforehand, I'm a firm believer that neither photos, videos, nor descriptions can appropriately convey the feeling one has when actually being on the property. From the breathtaking views up top at the lobby looking outwards towards the forest, to the tranquil moments standing alongside Ayung River, everything about Mandapa was at/near perfection. The 1-bedroom suite (Room 321) was nicely appointed and conveniently situated, being just footsteps away from the outdoor pool and Balinese restaurant Sawah Terrace. We also had a peaceful and private dinner within a cocoon at the Kubu restaurant, though reservations beforehand are highly recommended as there are only 9 units within the restaurant. The hotel also provides a complimentary car service to downtown Ubud to enjoy the sights and sounds of the local area. However, the trip back to the hotel will be up to the guest to figure out as the hotel does not provide transportation back. Numerous taxi drivers looking for business within the downtown area will be your best bet back to Mandapa; local laws promote flagging down these drivers to keep the local economy going. The postcard left by GM Ana Henriques said it best, describing Mandapa as "a sanctuary to relax one's mind, body, and soul". My family and I were so grateful for the opportunity to experience such a majestic place, meet such hospitable people, and embed an experience that will forever be in our memories. Thank you so much and we look forward to visit you once again in the distant future. Until then...Cheers!

Everything was pristine, from welcome to goodbyes! All staff we encountered were smiling and friendly. Our patih Karin was amazing - professional, friendly and no request was too much. The accommodation was comfortable, stylish and calming. The food just delish...we couldn’t stop eating! We also tried the spa - excellent treatments and facilities. The vintage car tour is one not to miss!

Love it 3000! This place is a true definition of a relaxing getaway! From the moment you checked in, you are welcomed with a lush greenery of the whole premises, a little piece of heaven. Let's start with the people, they are kind, warm and not too intrusive, just the perfect amount of hospitality. Special thanks to our Patih, Dendi who are always ready to assist us with everything we need. Dendi also gave us a gift the night before we checked out. Such a lovely gesture. Also thank you to Sarda & Juarta for always making sure that our room is clean. My brother loves the elephant towel that they made. Move on to the room, it's spacious. We were staying in one of the reserve suites and we love it so much, maybe a little bit too much. The room was equipped with queen sized twin bed. You will receive daily refreshment such as traditional light bites. And oh, the bathtub, it's just lovely. The breakfast spread is good, it's changing everyday and we love the view of the river. The best part is the pool at their spa, it was divine. It's highly recommended to try as you can relax in a warm water pool after a long walk exploring the hotel. The only regret is that we had to leave the hotel. We love it so much and we'll definitely come back.

Revisited Mandapa for the third time, and like before, Mandapa gave something really amazing. Friendliness of all staff, a welcome that you will never find anywhere else. it's very difficult to describe, how amazing everything that has been prepared for our arrival at Mandapa. Our Patih Riadi, always fascinates us, a warm welcome from Miss Reka, Miss Ana, and everything in Mandapa is truly beyond our expectations. Lunch at Sawah Terrace, with a different touch than before gives its own satisfaction. Foods with distinctive Balinese flavors provide different experiences in each type that we enjoy. After lunch, we were immediately taken to the villa with a different surprise. We are very impressed with all this. The view from the villa made us feel calm, peaceful and very comfortable. Evenings passed with a million dreams that made us late to wake up. The next day, after we had breakfast, we went around enjoying the sunny morning to the latest facilities provided by Mandapa namely Mandapa Camp, this place is very interesting especially for children. They can learn new things here, like playing Balinese musical instruments, and others. If you stay at Mandapa, you will really feel, that you are the king of your life while in Mandapa, with your Patih who is always ready and giving the best for you. Once again, thank you to all Mandapa staff, Mr. Alex G, Miss Ana, Miss Reka and especially to Mr. Riadi (our Patih), Patih Dewa, and others, may we see you again soon.

We stayed here 4 days as part on our honeymoon in Bail. The service was unreal. The staff was friendly, attentive, and 5 star. Mandapa was the best part of our vacation. We found ourselves not wanting to leave the grounds because we were so comfortable. We travel often but this was hands down ranked #1 for service. Special thanks to Parmini our hostess.

It is difficult to put into words the beauty of this hotel, from the luxurious accommodation to the extensive and extremely well maintained grounds. You can stay there for a week without ever really wanting to leave the site. What sets it apart from other upscale locations though is the people who work there - Niti, our Patih was amazing and able to ensure that our holiday ran smoothly. Every single member of staff we encountered there was genuinely friendly and a credit to the great team who work there, whether it be catering, housekeeping or maintaining the sumptuous grounds. Highly recommended - go if you get the chance!

Jalan Kedewatan Ubud Ubud

Hotel highlights

  • Free continental breakfast
  • Free WiFi in rooms and public areas
  • Free valet and self parking
  • Onsite dining

Mandapa, A Ritz-Carlton Reserve places you within 3 miles (5 km) of popular attractions like Campuhan Ridge Walk and Ubud Royal Palace. This 60-room, 5-star resort has 3 restaurants along with conveniences like a full-service spa and an outdoor pool.


Free continental breakfast is included with your stay. Relish the Mediterranean cuisine at Kubu, one of 3 onsite restaurants, which serves dinner, or enjoy the garden views at Sawah Terrace. Satisfy your hunger without leaving your room with 24-hour room service, or quench your thirst with a beverage at the bar/lounge or coffee shop/café.


Guests can expect to find free WiFi and 48-inch an LED TV with digital channels. Pillowtop beds sport Frette Italian sheets and down comforters, and the bathroom offers a soaking tub, a rainfall showerhead, a hair dryer, and free toiletries. Other standard amenities include a minibar, a coffee maker, and free bottled water.

Property features

Mandapa, A Ritz-Carlton Reserve features a full-service spa, an outdoor pool, and a 24-hour fitness center. Free valet and self parking are available, or if you're not driving, take the airport shuttle (available 24 hours) for IDR 705000 per vehicle one-way. Multilingual staff at the 24-hour front desk can assist with concierge services, dry cleaning/laundry, and securing valuables. Other amenities at this luxury resort include a sauna, free WiFi in public areas, and a meeting room.

Room options

Villa, 3 Bedrooms, River View (Mandapa)

King 1 | Sleeps 9

Reserve Suite

King 1 | Queen 2 | Sleeps 3

Villa, 1 Bedroom, Pool Access

King 1 | Sleeps 3

Mandapa Suite

King 1 | Queen 2 | Sleeps 3

Reviews from Trip Advisor

Trip Advisor aggregated rating

% of guests recommend this hotel

Total of 1370 reviews

Mandapa, A Ritz-Carlton Reserve

Jalan Kedewatan, Ubud, Ubud 80571
*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.