Property and staff are great… but Orbitz showed a 50$ per fee.. actual pet fee is 75$ … so a bit disappointed in the information Orbitz provided.
Due to COVID, you have to request housekeeping to refresh your room, which is fine, however after the second night we requested fresh towels and the beds be made up, and it never happened. Also, both times we went to the pool we had to request the towels be restocked. Generally though, the stay was fine and it is just another hotel.
Very spacious room with very comfortable beds. Great free breakfast, indoor pool and hot tub. Loved that there are baggage carts available for guest use right by the entrance!
Was far from the train, very quiet.
Great location, room was amazing. Delicious coffee!
Very comfortable
We were assigned a room on the first floor which we did not want. We always prefer the top floor to avoid overhead noises. We were told one was not available although we checked in quite early, around 5 pm. We were also given a handicap room which was not requested. We asked about closed captioning on the television but gal at front desk said she didn't know why we couldn't get it nor could help. There was no other staff person but the front desk gal so my husband couldn't watch television due to his hearing loss. A handicapped room should certain provide this one small detail.
The hotel was convenient to reach; very nice overall.
I liked that it was close to everything. They had a hard time keeping up with towels for everyone.
Nice place to stay, about what you would expect from HI
Our room wasn’t clean when we checked in at 4 pm They only had one cleaning person becuz one called in sick We ended taking a room with 2 queen beds instead of the king bed we had reserved The lady at the front was very friendly but very rattled with everyone trying to check in
Nice hotel the only complaint is the door on side of hotel did not lock on could not lock
The staff were all wearing protective masks. They were friendly and helpful. The room was very spacious, clean and comfortable. The whole hotrl was very clean
The property was clean and the staff was friendly.
Hampton Inn Twin Falls Id places you within a 15-minute stroll of popular sights such as College of Southern Idaho and Snake River Canyon. This hotel has 75 rooms and welcomes guests with conveniences like free breakfast, an indoor pool, and a 24-hour gym.
Start your day off right with a free buffet breakfast, served each morning from 6:30 AM to 9:30 AM.
42-inch LCD TVs come with cable channels, and guests can stay connected with free WiFi and wired Internet. Beds sport premium bedding and bathrooms offer hair dryers and free toiletries. Other amenities include refrigerators, coffee makers, and free weekday newspapers. Change of towels is available on request.
Guests of Hampton Inn Twin Falls Id have access to an indoor pool, a 24-hour gym, and free WiFi in public areas. If you plan to drive, free parking is available. The front desk is staffed 24 hours a day to help with securing valuables and dry cleaning/laundry. Other amenities at this hot springs hotel include a spa tub, conference space, and a business center.
Property and staff are great… but Orbitz showed a 50$ per fee.. actual pet fee is 75$ … so a bit disappointed in the information Orbitz provided.
Due to COVID, you have to request housekeeping to refresh your room, which is fine, however after the second night we requested fresh towels and the beds be made up, and it never happened. Also, both times we went to the pool we had to request the towels be restocked. Generally though, the stay was fine and it is just another hotel.
Thank you so much for your feedback. We will look into this and make sure that it does not happen going forward. Glad to see that you did enjoy your stay with us and we hope you give us another chance in the future to make it a better stay. Safe Travels.
Very spacious room with very comfortable beds. Great free breakfast, indoor pool and hot tub. Loved that there are baggage carts available for guest use right by the entrance!
So glad to see that you enjoyed your stay with us. We take pride in providing the best service to our guest. Thank you for your feedback. We hope to see you again. Safe Travels.
Thank you for your feedback.
Thank you for your feedback.
Was far from the train, very quiet.
Glad to see you enjoyed your stay with us. Thank you for your feedback. We hope to see you again safe travels.
Great location, room was amazing. Delicious coffee!
So glad to see that you enjoyed your stay with us. Thank you for your feedback. We look forward to seeing you again. Safe travels.
Very comfortable
So glad to see that you enjoyed your stay with us. Thank you for the feedback and we hope to see you again soon.
We were assigned a room on the first floor which we did not want. We always prefer the top floor to avoid overhead noises. We were told one was not available although we checked in quite early, around 5 pm. We were also given a handicap room which was not requested. We asked about closed captioning on the television but gal at front desk said she didn't know why we couldn't get it nor could help. There was no other staff person but the front desk gal so my husband couldn't watch television due to his hearing loss. A handicapped room should certain provide this one small detail.
Thank you for your feedback. We will look into these issues to better accommodate in the future.
The hotel was convenient to reach; very nice overall.
Thank you for your feedback. So glad to see you enjoyed your stay.
Thank you for your feedback.