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Villas H2O

3.0 star property
Family-friendly hotel with a full-service spa and free breakfast

Choose dates to view prices

Photo gallery for Villas H2O

Outdoor pool, sun loungers
Buffet
Property grounds
Standard Room, 1 King Bed (Upper floor) | Egyptian cotton sheets, premium bedding, in-room safe
Superior Suite | Private kitchenette

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Spa
  • Housekeeping
  • Laundry
  • 24/7 front desk

Explore the area

View in a map
Calle Chichen Itza, Mz 24, Lt 001, Tulum, QROO, 77780
  • Place, Hospital de Tulum
    ‪11 min walk‬
  • Place, Dos Aguas Park
    ‪16 min walk‬
  • Place, Holistika Art Walk
    ‪3 min drive‬
  • Airport, Tulum Intl. Airport (TQO)

Room options

View all photos for Standard Room, 1 King Bed (Upper floor)

Standard Room, 1 King Bed (Upper floor) | Living area

Standard Room, 1 King Bed (Upper floor)

10.0 out of 10
Exceptional
(2 reviews)
  • 258 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Triple Room, Multiple Beds, Ground Floor

Egyptian cotton sheets, premium bedding, in-room safe

Triple Room, Multiple Beds, Ground Floor

  • 301 sq ft
  • Sleeps 5
  • 2 Double Beds and 1 Twin Bed

View all photos for Double Room, 2 Double Beds

Double Room, 2 Double Beds | Egyptian cotton sheets, premium bedding, in-room safe

Double Room, 2 Double Beds

10.0 out of 10
Exceptional
(3 reviews)
  • 344 sq ft
  • Sleeps 3
  • 2 Double Beds

View all photos for Family Suite

Family Suite | Egyptian cotton sheets, premium bedding, in-room safe

Family Suite

9.0 out of 10
Wonderful
(2 reviews)
  • 559 sq ft
  • 1 bedroom
  • Sleeps 3
  • 2 Queen Beds and 1 Double Sofa Bed

View all photos for Superior Suite

Egyptian cotton sheets, premium bedding, in-room safe

Superior Suite

  • 559 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed, 1 Double Sofa Bed and 1 Twin Sofa Bed

View all photos for Deluxe Double Room, 2 Queen Beds, Garden View, Ground Floor

Egyptian cotton sheets, premium bedding, in-room safe

Deluxe Double Room, 2 Queen Beds, Garden View, Ground Floor

10.0 out of 10
Exceptional
(1 review)
  • 452 sq ft
  • Sleeps 3
  • 2 Queen Beds

View all photos for Deluxe Room, 1 King Bed with Sofa bed

Egyptian cotton sheets, premium bedding, in-room safe

Deluxe Room, 1 King Bed with Sofa bed

8.0 out of 10
Very good
(1 review)
  • 452 sq ft
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

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About the neighborhood

Tulum

Located in Tulum City Center, Villas H2O is within a 10-minute drive of popular attractions such as Gran Cenote and Tulum Mayan Ruins. This 10-room, 3-star hotel has a full-service spa along with an outdoor pool and free in-room WiFi.

What's nearby

  • Hospital de Tulum - 11 min walk - 0.6 miles
  • Dos Aguas Park - 16 min walk - 0.9 miles
  • Holistika Art Walk - 3 min drive - 0.9 miles
  • Gran Cenote - 8 min drive - 3.6 miles
  • Tulum Mayan Ruins - 15 min drive - 5.1 miles

Getting around

  • Cancun Intl. Airport (CUN) - 98 min drive

Restaurants

  • ‪El Agavero - ‬8 min walk
  • ‪Taqueria El Sabor Mexicano - ‬7 min walk
  • ‪Los Aguachiles - ‬4 min walk
  • ‪Palma Central - ‬6 min walk
  • ‪El Camello Jr - ‬5 min walk

About this property

Villas H2O

Family-friendly hotel with a full-service spa and free breakfast
Guests staying at Villas H2O enjoy access to a full-service spa, an outdoor pool, and free WiFi in public areas. You can take advantage of free parking, along with an airport shuttle (available 24 hours) for MXN 2400 per vehicle one-way. The 24-hour front desk has multilingual staff ready to assist with tours/tickets and luggage storage. Other amenities at this spa hotel include coffee/tea in a common area, express check-in, and express check-out.
Guests can expect to find free WiFi. Beds are dressed in Egyptian cotton sheets and bathrooms offer rainfall showers and hair dryers. Balconies or patios, ceiling fans, and safes are also available.
Recreational amenities at the hotel include an outdoor pool.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can indulge in a pampering treatment at the hotel's full-service spa. Services include massages. The spa is open daily.

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • 24-hour roundtrip airport shuttle (surcharge)
  • Free self parking on site

Food and drink

  • Free full breakfast available daily 7:30 AM to 10:00 AM
  • Coffee and tea in common areas

Things to do

  • Bicycle rentals
  • Full-service spa
  • Outdoor pool

Family friendly

  • In-room babysitting (surcharge)
  • In-room crib
  • Laundry facilities
  • Outdoor pool

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Water dispenser

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Outdoors

  • Garden
  • Pool loungers
  • Terrace

Full-service spa

  • In-room massages
  • Spa open daily

Accessibility

  • No elevator

More

  • 2 buildings
  • 2 floors
  • Art Deco architecture
  • Built in 2008
  • Designated smoking areas
  • Mosquito nets

Room amenities

Bedroom

  • Egyptian cotton sheets
  • Free crib

Bathroom

  • Hair dryer
  • Rainfall showerhead
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Food and drink

  • Free bottled water

More

  • Air conditioning
  • Ceiling fan
  • Individual decor
  • Individual furnishings
  • Iron/ironing board on request
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
Late check-out fee: MXN 600
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • This property doesn't allow pets or service animals

Children and extra beds

  • One child 4 years old or younger stays free when using existing bedding
  • Free cribs/infant beds are available

Property payment types

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Airport shuttle fee: MXN 2400 per vehicle (one-way)
  • Late check-out fee: MXN 600 (subject to availability)

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
  • Check-in: 3:00 PM
  • Check-out: noon
  • Minimum check-in age: 18
The front desk is open 24 hours a day, and checking in and out are easy with express services. For convenient arrivals and departures, you can take advantage of the airport shuttle (available 24 hours). Driving? This property offers free parking.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards. Cash is not accepted. 

Additional information about polices, regulations, and more:

  • Reservations need to be made in advance for massage services. Contact the hotel at the phone number listed on your booking confirmation.
  • No alcohol is served at Villas H2O.
  • There are no elevators.
  • No rollaway or extra beds are available.

Property is also known as

Villas H2O
Villas H2O Hotel
Villas H2O Hotel Tulum
Villas H2O Tulum
Villas H2O Hotel
Villas H2O Tulum
Villas H2O Hotel Tulum

Frequently asked questions

Is free cancellation available at Villas H2O?

Villas H2O provides free cancellation on select room rates. For additional details, take a look at the cancellation policy on Orbitz.

What can I see around Villas H2O?

This hotel is situated in Tulum City Center within a short 17-minute walk of Dos Aguas Park. You'll also find Tulum Mayan Ruins and Tulum Beach within a short drive.

Is there parking available at Villas H2O?

Yes, self parking is offered for free at the hotel.

Is a spa located at Villas H2O?

There is a full-service spa available for guests to enjoy and services include massages.

Does Villas H2O include a casino at the property?

No, Villas H2O doesn't have a casino.

Is there an indoor pool at Villas H2O?

No, this hotel doesn't have an indoor pool; however, there is an outdoor pool.

What will couples enjoy most about a stay at Villas H2O?

There are many amenities for couples at this hotel, including in-room massages as well as an outdoor pool and a full-service spa.

Does Villas H2O have a hot tub?

No, this hotel doesn't have a spa tub.

Does Villas H2O have a restaurant that serves breakfast?

Villas H2O offers free full breakfasts each morning though there is no restaurant.

Does Villas H2O allow pets to stay for free?

No, pets and service animals aren't allowed at Villas H2O.

Are there connecting rooms at Villas H2O?

No, there aren't connecting guestrooms at this hotel.

Where is the closest airport to Villas H2O?

The closest major airport to Villas H2O is Tulum Intl. Airport (TQO), which is 24.3 mi away (42 minutes by car).

Can I book a room with a balcony at Villas H2O?

Yes, every guestroom at Villas H2O comes with a balcony with some featuring garden or pool views.

Villas H2O Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 202 out of 329 reviews
Rating 8 - Good. 93 out of 329 reviews
Rating 6 - Okay. 22 out of 329 reviews
Rating 4 - Poor. 9 out of 329 reviews
Rating 2 - Terrible. 3 out of 329 reviews

9.2/10

Cleanliness

9.4/10

Staff & service

8.8/10

Amenities

9.0/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

10/10 Excellent

Matthew

Liked: Cleanliness, staff & service, property conditions & facilities
Spent a week here and thoroughly enjoyed it. Staff were super friendly and helpful
Stayed 7 nights in Sep 2024

10/10 Excellent

Julie

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice hotel. The breakfast was simple and good to have my eggs made.
Stayed 1 night in Jan 2024

10/10 Excellent

Valeria

Liked: Cleanliness, staff & service
Stayed 5 nights in Jan 2024

4/10 Poor

J Santos

Stayed 4 nights in Dec 2023

10/10 Excellent

Patricia

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Dec 2023

8/10 Good

Aldo

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I loved that alcohol is not sold at the property. I had an issue with a door that could not lock. Every other aspect was excellent.
Stayed 1 night in Oct 2023

10/10 Excellent

Cynthia

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very beautiful place and the service was great 👍 I recommend this place to anyone
Stayed 6 nights in Aug 2023

10/10 Excellent

Dustin

Liked: Cleanliness, staff & service, property conditions & facilities
Definitely a trek to get to the hotel and not necessarily the safest to walk at night as a female (there are some dark corners) but a very wonderful hotel otherwise. Just be ready to have to pay $150mx every time you want a taxi to and from el centro.
Stayed 2 nights in Jun 2023

10/10 Excellent

HERMINIA

Traveled with family and small children, Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Todo muy bonito limpio amables
Stayed 3 nights in May 2023

10/10 Excellent

Emeline

Business traveler, Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
I got stuck in Tulum late in the night while traveling south and saw Villa H2O to reserve online. After reserving, I called and the attendant told me he would be gone for the day by the time I arrived but he will leave the room keys with security. This man was very accommodating and friendly. This place was chic and simple but still so beautiful. Very clean!
Stayed 1 night in Jun 2023

10/10 Excellent

Jeff

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We ended up booking last minute after another property canceled on us unexpectedly. Our unit was perfect for our stay, the pool was great, we appreciated the included breakfast, and the staff was very friendly and communicative. I'd definitely recommend a stay here.
Stayed 1 night in Apr 2023

10/10 Excellent

Leslie

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
The hotel staff were very helpful and friendly.
Stayed 14 nights in Mar 2023

8/10 Good

Bernice

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Villas H20 is great value for your money It is central location good walking distance to town. Staff are friendly and helpful, they made us tastie omelettes in the morning for breakfast, have water coffee tea available all day ! The front desk was helpful in planning our tours around town! Overall great place to stay
Stayed 3 nights in Mar 2023

10/10 Excellent

Johanna

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a great stay at Villas H20! It's so peaceful and quiet. Exactly what we needed as we were looking for a relaxing vacation. The staff are great, very kind, friendly, polite, and they helped us with great recommendations for restaurants, transportation, beach clubs, and things to do in Tulum as it was our first time there. The pool was fantastic! Big and super clean. Our beds and pillows were very comfy too and we loved the bathrooms decor as well. They offer a complimentary continental breakfast that we appreciated as it was a great way to start off our days, before exploring the area. There are several awesome restaurants and coffee shops near by too. The only downside is that they don't have an ice machine and that would've been amazing given how hot it is in Tulum. Other than that, we had a wonderful stay!
Stayed 4 nights in Feb 2023

10/10 Excellent

Louise

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Simple and lovely place!

A really nice play to stay. Very spacious rooms. Really beautiful surroundings and a decent size swimming pool. Around 15 mins walk from the main town but with nearby restaurants. Really helpful and friendly staff.
Stayed 6 nights in Jan 2023

10/10 Excellent

Lucy

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Beautifully decorated, really spacious room for our family of four. Nice touch with the free coffee/tea and water all day and a minimal but adequate and tasty breakfast. The staff were al great. I would highly recommend staying at H2O villas.

10/10 Excellent

Soheila

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The staff were amazingly friendly and helpful. Specially Juan Carlos. The place is peaceful and very comfortable and homey. The only thing which should improve, is the breakfast. Other than that perfect in every other way
Stayed 4 nights in Nov 2022

10/10 Excellent

Ekaterina

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I really like my stay there. Its peaceful and very nice stuff
Stayed 4 nights in Nov 2022

10/10 Excellent

Rachel

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Gorgeous hotel. Helpful and lovely staff. We had a wonderful time here.
Stayed 12 nights in Oct 2022

10/10 Excellent

Areej

Stayed 1 night in Sep 2022

10/10 Excellent

Phillip Knox

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Well-designed quiet rooms, excellent pool, first-class breakfast to your order, convience to town, without tourist and traffic noise. Good hosts. Professional maintenance staff.
Stayed 1 night in Sep 2022

10/10 Excellent

Jessica, Aurora

Traveled with family and small children, Traveled with group, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Property was great! Small, 10 room hotel with plenty of options. Pool is nice and lots of open areas to have your own outdoor dining. Make sure to book online before arriving at property or they will charge you more than what the online prices are. Very clean, unique quest rooms with great shampoos and soaps. Plush towels. Free made to order breakfast every morning.
Stayed 2 nights in Jul 2022

10/10 Excellent

Kristine

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We stayed here 3 nights…great rooms and a great breakfast!
Stayed 2 nights in Jul 2022

10/10 Excellent

Phillip Knox

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This small hotel is very serious about keeping its guests in a tranquil state of mind. Best breakfast ever.
Stayed 1 night in Jun 2022

10/10 Excellent

Joshua

Stayed 3 nights in Feb 2022

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