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Libelula Tulum Beachfront Hotel

Property class: 4
VIP Access

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Photo gallery for Libelula Tulum Beachfront Hotel

A beach with palm trees, a hammock, and a sandy area with lounge chairs.
A bedroom with a wooden bed, white bedding, a round mirror, and a view of the beach.
A two-story building with a thatched roof, surrounded by lush tropical vegetation.
A tropical resort with palm trees, a thatched-roof structure, and a sandy ground.
A room with a large window overlooking a beach, a bed, and a hanging chair.

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Spa
  • Pet friendly
  • Parking included
  • Breakfast available

Explore the area

View in a map
Carr. Tulum-Boca Paila Km 10.5, Tulum, QROO, 77780
  • Place, Tulum Beach
    ‪1 min walk‬
  • Place, Playa Paraiso
    ‪18 min drive‬
  • Place, Tulum Mayan Ruins
    ‪20 min drive‬
  • Airport, Tulum Intl. Airport (TQO)
    ‪82 min drive‬
VIP Access
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  • Extra savings and perks for Rewards members
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Room options

View all photos for Design Cabin, 1 King Bed, Garden View, Beachfront

A bedroom with a bed, pillows, a bedside table with a lamp, a potted plant, and an air conditioning unit.

Design Cabin, 1 King Bed, Garden View, Beachfront

10.0 out of 10
Exceptional
(1 review)
  • Garden view
  • 344 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for Exclusive Cabin, 1 King Bed, Terrace, Ocean View

A bedroom with a large bed, a ceiling fan, and a view of the beach and palm trees through a large window.

Exclusive Cabin, 1 King Bed, Terrace, Ocean View

  • Ocean view
  • 301 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Exclusive Room, 1 King Bed, Terrace, Partial Ocean View

A bedroom with a wooden bed, white bedding, a round mirror, and a view of the beach.

Exclusive Room, 1 King Bed, Terrace, Partial Ocean View

10.0 out of 10
Exceptional
(2 reviews)
  • Partial ocean view
  • 301 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Design Room, 1 King Bed, Garden View, Beachfront

A bedroom with a wooden bed, a ceiling fan, and a view of a beach with palm trees.

Design Room, 1 King Bed, Garden View, Beachfront

  • Garden view
  • 344 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Panoramic Room, 1 King Bed, Ocean View, Beachfront

A room with a large window overlooking a beach, a bed, and a hanging chair.

Panoramic Room, 1 King Bed, Ocean View, Beachfront

  • Ocean view
  • 388 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

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About the neighborhood

Tulum

Located in Zona Hotelera, Libelula Tulum Beachfront Hotel is adjacent to Sian Ka'an Biosphere Reserve and within a 10-minute drive of other popular attractions like Tulum National Park. This 9-room, 4-star hotel has a restaurant along with conveniences like a private beach and free self parking.

What's nearby

  • Tulum Beach - 1 min walk - 0.1 miles
  • Tulum National Park - 13 min drive - 6.8 miles
  • Playa Paraiso - 18 min drive - 8.1 miles
  • Tulum Mayan Ruins - 20 min drive - 9.0 miles
  • Gran Cenote - 25 min drive - 12.1 miles

Getting around

  • Tulum Intl. Airport (TQO) - 71 min drive

Restaurants

  • ‪Ilios | Greek restaurant in Tulum - ‬4 min drive
  • ‪Rosa Negra Tulum - ‬4 min drive
  • ‪Cenzontle - ‬3 min drive
  • ‪ARCA - ‬3 min drive
  • ‪Casa Banana - ‬3 min drive

About this property

Libelula Tulum Beachfront Hotel

Guests of Libelula Tulum Beachfront Hotel enjoy features like a private beach, free WiFi in public areas, and spa services. You can take advantage of free parking, along with an airport shuttle for a fee. Front-desk staff can assist with tours or tickets, securing valuables, and luggage storage. This beach hotel also has a terrace.
Pillowtop beds with Egyptian cotton sheets and down comforters ensure a restful night, and bathrooms offer rainfall showers and free toiletries. Other standard amenities include ceiling fans and safes.
Recreational amenities at the hotel include a private beach.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can pamper themselves by indulging in the onsite spa services. Services include deep-tissue massages, hot stone massages, sports massages, and Swedish massages.

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Property amenities

Internet

  • Available in some public areas: Free WiFi

Parking and transportation

  • Roundtrip airport shuttle (surcharge)
  • Free self parking on site
  • Onsite parking includes off-street options

Food and drink

  • Daily cooked-to-order breakfast available 8:30 AM to 11:30 AM for a fee: USD 25 to 45 per person
  • 2 beach bars
  • A bar/lounge
  • A restaurant
  • Couples/private dining
  • Private picnics

Things to do

  • Bicycle rentals
  • Bicycle storage
  • Bicycle tours
  • Free beach club

Conveniences

  • Limited-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Proposal/romance packages
  • Tour and ticket assistance

Outdoors

  • Beach cabanas (surcharge)
  • Beach loungers
  • Beach towels
  • Beach umbrellas
  • In a national park
  • On a private beach
  • On the waterfront
  • Terrace

Spa

  • Deep-tissue massages
  • Hot stone massages
  • Prenatal massages
  • Sports massages
  • Swedish massages

Accessibility

  • Hardwood flooring in room
  • No elevator

More

  • Designated smoking areas
  • Mosquito nets

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Egyptian cotton sheets
  • Hypo-allergenic bedding
  • Pillowtop mattress

Bathroom

  • Free toiletries
  • Partially-open bathroom
  • Rainfall showerhead
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Food and drink

  • Champagne service
  • Free bottled water

More

  • Ceiling fan
  • Connecting rooms available
  • Safe
  • Window screens

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: midnight

Early check-in subject to availability

Early check-in fee: USD 58

Contactless check-in available

Late check-in subject to availability

Late check-in fee: USD 33 for check-in between 9:00 PM and 7:30 AM

Minimum check-in age: 21

Check-out

Check-out before 11:00 AM

Contactless check-out available

Late check-out subject to availability

Late check-out fee: USD 58

Special check-in instructions

The property charges 3 percent for credit card payments

The front desk is open daily from 8:00 AM - 9:00 PM

Guests will receive an email within 48 hours before arrival with check-in instructions; front desk staffed during limited hours

You will be asked to provide the property with a copy of your passport after booking

Information provided by the property may be translated using automated translation tools

Access methods

Front desk (limited hours)

Pets

  • This property welcomes pets for USD 139 per pet, per stay (maximum USD 139 per stay), plus a deposit of USD 300 per stay
  • Dogs only
  • 1 total (33 lbs is the maximum weight per pet)
  • Pets may not be left unsupervised
  • Certain rooms only, restrictions apply
  • Guests can request a pet-friendly room by contacting the property at the number on the booking confirmation

Property payment types

Important information

Fees

You'll be asked to pay these charges at the property:

  • A tax is imposed by the city: USD 3.45 per accommodation, per night. This tax does not apply to children under 12 years of age.
  • Destination fee: USD 9.24 per person, per night. This fee does not apply to children under 4 years of age.
  • Service fee: USD 28 per accommodation, per stay
  • A damage deposit of USD 250 will be collected before check-in.

These are all of the charges provided to us by the property.

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for cooked-to-order breakfast: approximately USD 25 to 45 per person
  • Pet deposit: USD 300 per stay
  • Pet fee: USD 139 per pet, per stay (maximum USD 139 per stay)
  • Early check-in fee: USD 58 (subject to availability)
  • Late check-in fee: USD 33 for check-in between 9:00 PM and 7:30 AM
  • Late check-out fee: USD 58 (subject to availability)
  • Credit card charges are subject to a surcharge of 3 percent

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Parties and events (including family gatherings, birthday parties and other events) are allowed on site; maximum attendees: 50
Long-term renters welcome
Property is located within an airport and access is restricted to airport travelers only
Safety features at this property include a fire extinguisher
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
  • Check-in: 4:00 PM
  • Check-out: 11:00 AM
  • Minimum check-in age: 21
The front desk is available during limited hours. For convenient arrivals and departures, you can take advantage of the airport shuttle (fees apply). Driving? This property offers free parking.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards, debit cards, and cash.
  • The credit card used at check-in for incidentals must be in the name of the primary guest who made the reservation.
  • Property is located within an airport and access is restricted to airport travelers only.
  • Parties and events (including family gatherings, birthday parties and other events) are allowed on site. Maximum attendees: 50.
  • Onsite safety features include a fire extinguisher.
  • Cashless payment methods are available for all transactions.

Additional information about polices, regulations, and more:

  • Reservations need to be made in advance for massage services and spa treatments. Contact the hotel at the phone number listed on your booking confirmation.
  • Registered guests are the only ones allowed in guestrooms.
  • Long-term renters welcome.
  • Connecting or adjoining rooms can be requested, but all rooms are subject to availability. Contact the property using the phone number on your booking confirmation.
  • There are no elevators.
  • No cribs or infant beds are available.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Libelula Tulum

Libelula Tulum Beachfront

Libelula Tulum Adults Only

Libelula Tulum Beachfront Hotel Hotel

Libelula Tulum Beachfront Hotel Tulum

Libelula Tulum Beachfront Hotel Hotel Tulum

Frequently asked questions

Is free cancellation available at Libelula Tulum Beachfront Hotel?

Libelula Tulum Beachfront Hotel provides free cancellation on certain room rates. To learn more, review the cancellation policy on Orbitz.

How much does it cost to stay at Libelula Tulum Beachfront Hotel?

As of Sep 15, 2026, prices found for a 1-night stay for 2 adults at Libelula Tulum Beachfront Hotel on Oct 1, 2026 start from $144, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What's there to see close to Libelula Tulum Beachfront Hotel?

This hotel is situated in Zona Hotelera, just steps from Tulum Beach and Sian Ka'an Biosphere Reserve. You'll also find Tulum National Park and Ven a la Luz Sculpture within a short drive.

Is parking available on site at Libelula Tulum Beachfront Hotel?

Yes, self parking is offered for free at the hotel. Bicycle parking is also available for guests.

Is there a spa at Libelula Tulum Beachfront Hotel?

Spa services at the hotel include deep-tissue massages.

Does Libelula Tulum Beachfront Hotel have a casino on the premises?

No, Libelula Tulum Beachfront Hotel doesn't have a casino.

Will I find an indoor pool at Libelula Tulum Beachfront Hotel?

No, there is no indoor pool at this hotel.

What will couples enjoy most about a stay at Libelula Tulum Beachfront Hotel?

This beachfront hotel offers many amenities for couples, including champagne service as well as a private beach and 2 beach bars.

Does Libelula Tulum Beachfront Hotel have a hot tub?

No, there isn't a spa tub at this hotel.

Does Libelula Tulum Beachfront Hotel feature a restaurant that includes a breakfast menu?

Yes, Libelula Tulum Beachfront Hotel serves a cooked-to-order breakfast each morning for a surcharge from its restaurant.

Will Libelula Tulum Beachfront Hotel allow pets to stay for free?

Although they can't stay for free, dogs are welcome at Libelula Tulum Beachfront Hotel for a fee of USD 139 per pet, per stay. A deposit of USD 300 per stay is collected.

Does Libelula Tulum Beachfront Hotel have connecting rooms available?

Yes, this hotel has connecting rooms you can book for your group event or vacation.

How far is the airport from Libelula Tulum Beachfront Hotel?

The closest major airport to Libelula Tulum Beachfront Hotel is Tulum Intl. Airport (TQO), which is about 12.9 mi away.

Are there rooms with balconies that I can book at Libelula Tulum Beachfront Hotel?

Yes, some guestrooms at this hotel offer a deck/patio where guests can enjoy ocean and garden views.

Libelula Tulum Beachfront Hotel Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 39 out of 49 reviews
Rating 8 - Good. 5 out of 49 reviews
Rating 6 - Okay. 0 out of 49 reviews
Rating 4 - Poor. 2 out of 49 reviews
Rating 2 - Terrible. 3 out of 49 reviews

9.4/10

Cleanliness

9.4/10

Staff & service

8.6/10

Amenities

9.0/10

Property conditions & facilities

Reviews

Verified review

10/10 Excellent

JOHN

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a wonderful time, everything was Todo Bien!
Stayed 3 nights in May 2026
Verified review

8/10 Good

Alejandro

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It’s a beautiful isolated beach front property, boutique service and beautiful staff!
Stayed 5 nights in Jan 2026
Verified review

10/10 Excellent

Sune

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Best place to stay

Had an amazing stay - the location, the rooms, the staff, the food, everything has been beyond expectation!
Stayed 3 nights in Sep 2025
Verified review

10/10 Excellent

Katrina

Liked: Cleanliness, amenities, property conditions & facilities
This wonderful spot and we had a fantastic time. The cabins are clean, beds and sheets are soft and the beach is spectacular. The food and service is excellent. It’s different than your typical vacation spot. By the time we left the staff and other guests felt like friends and family. And there are cats!!
Stayed 3 nights in Feb 2026
Verified review

10/10 Excellent

Ronald

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing beach, great food, good airport pick up experience. Great experience overall.
Stayed 2 nights in Jul 2025
Verified review

10/10 Excellent

Johanne

Liked: Cleanliness, staff & service, property conditions & facilities
This place is perfect for a quiet vacation, it is far from the beach club noises but near enough to walk or bike. Staff were very attentive, the food was amazing, it was absolutely perfect for a romatic vacation.
Stayed 3 nights in Jun 2023
Verified review

10/10 Excellent

Alan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My stay at Libelula was truly wonderful! The hotel is located in the most pristine part of the Tulum beach, the staff is incredibly helpful and friendly, the food is excellent, and the rooms are beautiful. A real gem of a place, highly recommend !
Stayed 1 night in Oct 2024
Verified review

10/10 Excellent

rob

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Libelua is a great property in every way. Small, low-key atmosphere removed from the hectic hotel zone. Pristine tropical beach setting with an amazing staff that make you feel like a special guest and a welcome friend. Top-notch food and drinks as well. Our four-night stay was perfect.
Stayed 4 nights in Feb 2024
Verified review

10/10 Excellent

Luis Alejandro

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

9/10

Amazing views, comfort and delicious food
Stayed 2 nights in Mar 2025
Verified review

10/10 Excellent

Maria

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Incredible!
Stayed 4 nights in Mar 2025
Verified review

10/10 Excellent

Liane

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Libelula is just paradies! Lovely people, delicious food. Put off you shoes open your soul and enjoy….
Stayed 4 nights in Mar 2025
Verified review

10/10 Excellent

Benjamin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Paradise

perfect location separated from the noisy hotels, immerse in the Sian Kahn Reserve Libelula offers one of the best beaches, almost desert in September, very warm welcome, nice host, the room we got was much better than expected, worth every minute
Stayed 1 night in Sep 2023
Verified review

8/10 Good

Tabetha

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is the place to stay if you are looking to disconnect and recharge. It is located in the Sian Ka An Reserve and about 1-2 miles away from the upscale restaurants and nightlife. There are bikes on site that we used when we ventured out. Armando went above and beyond to make this a great stay. From making restaurant recommendations and dishes to try to providing transportation, he really treated us like VIP’s!
Stayed 3 nights in Jun 2025
Verified review

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities
Good
Stayed 3 nights in Apr 2021
Verified review

10/10 Excellent

Rudyard

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Escape to an intimate paradise in the heart of Tulum Jungle Reserve! This glamping resort melds comfort with nature, offering a truly unparalleled retreat. Every meal here is a culinary masterpiece, crafted with fresh, local ingredients that satisfy the soul. The staff exude warmth and attentive hospitality, making you feel cherished from the moment you arrive. The ambient energy is palpable; a harmonious blend of serenity and love. If you're seeking an oasis where the heart of the jungle meets the soul of luxury, look no further.
Stayed 5 nights in Aug 2023
Verified review

10/10 Excellent

John

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Amazing!

I rarely ever leave reviews but I felt like I had to because this place was so special. You’re super close to everything but you feel like you’re in own secret slice of paradise. The beach is flawless, the food is amazing, the staff really cares about you and it feels like you’re sleeping directly on the beach if you get the ocean front room. I couldn’t recommend it more. Give it a try!
Stayed 2 nights in Sep 2023
Verified review

10/10 Excellent

Noam

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our stay at Libelula was not only more than what we were expecting, it was exactly what we needed. A total disconnect and an absolutely spectacular escape. The location is incredible, and the site is amazing. But more than this, the team and the vibe are something of a cross between incredible night out at a sophisticated boutique hotel and a glamping hideaway in a nature reserve. The service, the tempo, the food, the comfort are all spot on. We will definitely be coming back! Noam
Stayed 4 nights in Dec 2023
Verified review

10/10 Excellent

Amram

Liked: Cleanliness, staff & service, property conditions & facilities
Libelula Tulum Beachfront Hotel truly exceeded my expectations. We stayed for 10 glorious days. The rooms were tasteful and comfortable, with breathtaking ocean views nestled in the privacy and tranquil part of a nature reserve. The staff were friendly and attentive, making sure every need was met. The beach was stunning, perfect for relaxation and sunset gazing. The food and drinks were delicious. I highly recommend this gem for a tranquil and unforgettable Tulum experience. A special thanks to Armandito who made us feel like family. You are a special type of human. Keep on doing what you do. Also thanks to Miguel, Mansour, Sam, George and Karla for making our stay memorable.
Stayed 10 nights in May 2025
Verified review

10/10 Excellent

Alice

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Libelula embodies chic yet unpretentious barefoot luxury. From the perfect bed to velvet sand, through lush gardens, to hammocks in palms, glorious beanbag beach loungers, and warm turquoise water, from groovy music, evening conversation at the intimate thatch bar, to complete solitude, Libelula has it all. Thank you George, Armando, and the rest of the staff-cheers to the cooks for extra amazing grilled shrimp quesadillas, huevos with pumpkin seed salsa, the best tortillas ever! We had a blissful time!! Until next time! Alice and Steve Philadelphia PA, USA
Stayed 3 nights in Feb 2024
Verified review

10/10 Excellent

Kimberly Mae

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing experience especially when you are looking for a chill relaxing vibe vacation. Close to nature, away from the busy side of Tulum. You get a private beach within seconds and not too crowded. It's literally so peaceful. Staff is so great. The rooms are kept cleaned everyday. No issues and there is also AC and a fan inside. Food is super delicious with great portions. The person who works at the bar is very knowledgeable when it comes to drinks! 10/10 would recommend and would come back again! The greatest experience and Im glad we did not do the basic all inclusive. You won't regret coming to this place.
Stayed 5 nights in Mar 2024
Verified review

2/10 Terrible

Rodrigo A

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
This is not a nice hotel. DO NOT BE DECEIVED, there are so many options available in the hotel zone that are much better. We arrived for a late check in, there was no one at the property beaides the security guard. We reserved a beach front terrace and got a bungalow in the back of the property. On top of that the room had no lockto which the hotel rep said not to worry.... how cpuld I sleep im a place without being able to lock my door? Skip the hassle, go somewhere else.
Stayed 3 nights in Dec 2024
Verified review

10/10 Excellent

atticus

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Paradise!! I stayed four nights and they were some of the most relaxing I have had in years. The location is close to the hotel zone but tucked away on a beautiful private waterfront property. Other than the sounds of waves on the beach and the birds in the morning, it is quiet and so peaceful. The grounds around the rooms are thoughtfully laid out with an intimate but open design. The rooms are elegant with a luxurious but authentic feel. The food is possibly the best in all Tulum. The Tuna Tostada is my favorite. Fresh with incredible flavor profiles, there's nothing I had that I didn't love and I'm pretty picky. The staff and management are incredibly kind and helpful. All in all, it was just what I needed. I will definitely return soon and have begun recommending this place to my friends!
Stayed 3 nights in Apr 2023
Verified review

10/10 Excellent

Andrea

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A Hidden Gem That Feels Like Home After six trips to Tulum, we finally found a place we’d return to again and again. La Libélula isn’t just a hotel—it’s a feeling. From the moment we arrived, the staff made us feel like part of a family. Jorge welcomed us with a smooth check-in and was kind and available throughout our stay. Armandito curated the bar with intention and soul—only local Mexican spirits, honoring the region’s flavors and traditions. Sam - Hands down some of the best craft cocktails, Manzur - always made sure our food was always on point and received the best service. The food was equally memorable. From fresh, local breakfast options (and GF if that’s your thing) to the most flavorful ceviche and aguachile. Don’t forget to try the fish with the yucca puree for dinner. La Libélula is not about cookie-cutter luxury or robotic service. It’s about being seen, feeling at peace, and truly unwinding. The rooms are comfortable and spacious. It’s the kind of place that stays with you—where the people, the energy, and the care make it more than just a vacation. We can’t wait to come back.
Verified review

2/10 Terrible

Martin

Disliked: Cleanliness, amenities, property conditions & facilities
Libelula on Expedia is listed as a hotel when in reality is a glorified camping. The star rating of this place should one not four as listed as well. No AC in the room even with the door open it’s impossible to sleep (humidity is pretty high in November), uncomfortable humid pillows and old washed off towels, cigarettes and marijuana smell, generator provided electricity but not enough to use a blow dryer or charge phones. Someone made a decision to do a movie night until 11pm, the sound was so loud it felt like the speakers literally were inside the room. We stayed one night only of the initial four booked, moved to a real hotel for the rest of our stay. If you like to stay in a place suitable for nomads and hippies and don’t care to overpay, these shacks will meet your expectations. On the other hand, If you want real Hotel (four or five stars), Be Tulum, La Valise, Casa Malca, The Nest to name a few is the way to go.
Stayed 3 nights in Nov 2023
Verified review

8/10 Good

Alejandro

Liked: Cleanliness, staff & service, property conditions & facilities
El lugar muy agradable y tranquilo El personal muy amable y muy atentos La comida es excelente Las instalaciones son muy sencillas En mi caso nos tocó mucha lluvia y no hay donde comer sin mojarte Entiendo que es un hotel eco turístico pero deberían de tener 1 espacio para poder ingerir alimentos sin mojarse
Stayed 2 nights in Nov 2024