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Tuup Tulum

3.0 star property
VIP Access

Choose dates to view prices

Photo gallery for Tuup Tulum

A beach with a thatched-roof structure and lounge chairs.
A beachfront building with a thatched roof, surrounded by palm trees and a sandy area.
A swimming pool with two striped lounge chairs and potted plants.
A white building with a thatched roof, surrounded by palm trees.
A room with two beds, a wooden bench, and a view of the beach.

Reviews

8.4 out of 10
Very good

Popular amenities

  • Pool
  • Pet friendly
  • Parking included
  • Free WiFi
  • Air conditioning
  • Housekeeping

Explore the area

View in a map
Km 8.5 Carr. Tulum-Boca Paila, Tulum, QROO, 77780
  • Place, Tulum Beach
    ‪2 min walk‬
  • Place, Ven a la Luz Sculpture
    ‪19 min walk‬
  • Place, Tulum Mayan Ruins
    ‪17 min drive‬
  • Airport, Tulum Intl. Airport (TQO)
    ‪78 min drive‬
VIP Access
Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.
  • Expect exceptional service
  • Extra savings and perks for Rewards members
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Room options

View all photos for Standard Cabin, Ocean View

A white building with a covered patio, a small seating area, and a staircase leading to a second level.

Standard Cabin, Ocean View

10.0 out of 10
Exceptional
(1 review)
  • Beach view
  • 269 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free WiFi

View all photos for Standard Cabin, Oceanfront

A beach hut with a thatched roof, white walls, and a balcony.

Standard Cabin, Oceanfront

  • Ocean view
  • 538 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free WiFi

View all photos for Standard Room, Pool View

A bedroom with a large bed, a window with a view of greenery, a ceiling fan, and a small bedside table.

Standard Room, Pool View

  • 280 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds
  • Free WiFi

View all photos for Room, Pool View

A bedroom with a large bed, a bench, and a view of a swimming pool through large windows.

Room, Pool View

  • 237 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Standard Room, 2 Double Beds

A bedroom with a large bed, a smaller sofa, a wooden ceiling, and a window with curtains.

Standard Room, 2 Double Beds

8.0 out of 10
Very good
(1 review)
  • Garden view
  • 280 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds
  • Free WiFi

View all photos for Superior Room, Tower

A modern outdoor patio with two lounge chairs, a white wall, and potted plants.

Superior Room, Tower

  • 253 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

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Exterior

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About the neighborhood

Tulum

Located in Zona Hotelera, Tuup Tulum is adjacent to Tulum Beach and within a mile (2 km) of other popular sights like Sian Ka'an Biosphere Reserve. This 8-room, 3-star hotel has an outdoor pool along with free in-room WiFi and free self parking.

What's nearby

  • Tulum Beach - 2 min walk - 0.1 miles
  • Ven a la Luz Sculpture - 19 min walk - 1.0 mile
  • Playa Paraiso - 14 min drive - 5.8 miles
  • Tulum Mayan Ruins - 17 min drive - 6.6 miles
  • Playa Ruinas - 21 min drive - 6.9 miles

Getting around

  • Tulum Intl. Airport (TQO) - 63 min drive

Restaurants

  • ‪Rosa Negra Tulum - ‬11 min walk
  • ‪Casa Banana - ‬7 min walk
  • ‪Secrets Tulum Beach Club - ‬9 min walk
  • ‪Cenzontle - ‬13 min walk
  • ‪ARCA - ‬10 min walk

About this property

Tuup Tulum

Guests staying at Tuup Tulum enjoy an outdoor pool, free WiFi in public areas, and wedding services. Free parking is available if you drive. Front-desk staff can assist with tours/tickets and luggage storage.
Guests can expect to find free WiFi. Relax with a rainfall shower. Minibars and laptop-compatible safes are other standard amenities. Change of towels is available on request.
Recreational amenities at the hotel include an outdoor pool.

Similar properties

Private beach, white sand
Hotel Qamar Lux
Zona Hotelera
  • On private beach
  • Pool
  • Breakfast included
  • Spa
9.4 out of 10, Exceptional, 35 reviews
$72 nightly
The price is $94
Aug 7 - Aug 8
Total with taxes and fees
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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free uncovered self parking on site

Things to do

  • Outdoor pool

Family friendly

  • Outdoor pool

Conveniences

  • Limited-hour front desk
  • Luggage storage

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Housekeeping (daily)
  • Tour and ticket assistance
  • Wedding services

Outdoors

  • Beach loungers
  • Outdoor furniture

Accessibility

  • No elevator

More

  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Rainfall showerhead
  • Shower
  • Towels provided

Food and drink

  • Minibar

More

  • Air conditioning
  • Laptop-compatible safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 11:00 PM
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

The front desk is open daily from 7:00 AM - 11:00 PM
Front desk staffed during limited hours
If you are planning to arrive after 10:00 PM please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Front desk (limited hours)

Pets

  • This property welcomes pets for USD 80 per pet, per stay
  • Dogs and cats only
  • Service animals exempt from fees

Property payment types

Important information

Fees

You'll be asked to pay these charges at the property:

  • Deposit: USD 100 per accommodation, per night

These are all of the charges provided to us by the property.

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Pet fee: USD 80 per pet, per stay
  • Service animals are exempt from fees

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a fire extinguisher, a first aid kit, and outdoor lighting
  • Check-in: 3:00 PM—-11:00 PM
  • Check-out: noon
  • Minimum check-in age: 18
The front desk is available during limited hours. Driving? This property offers free parking.
Property Registration Number IDM180126CM1

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards. Cash is not accepted. 
  • Onsite safety features include a fire extinguisher, a first aid kit, and outdoor lighting.
  • Cashless payment methods are available for all transactions.

Additional information about polices, regulations, and more:

  • There are no elevators.
  • No cribs or infant beds are available.
  • No rollaway or extra beds are available.
  • Noise-free rooms can't be guaranteed.

Property is also known as

Tuup Tulum Hotel
Tuup Oceanfront

Frequently asked questions

Are free cancellation options available at Tuup Tulum?

Tuup Tulum offers free cancellation on some room rates. To learn more, look at the cancellation policy on our site.

How much does it cost to stay at Tuup Tulum?

As of Aug 2, 2026, prices found for a 1-night stay for 2 adults at Tuup Tulum on Sep 1, 2026 start from $92, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What is there to do near Tuup Tulum?

This hotel is situated in Zona Hotelera within a short 1-minute walk of Tulum Beach and also 20 minutes on foot from Sian Ka'an Biosphere Reserve. You'll also find Tulum National Park and Playa Paraiso within a short drive.

Will I be able to park at Tuup Tulum?

Yes, uncovered self parking is offered for free at the hotel.

Does Tuup Tulum feature a casino on the premises?

No, Tuup Tulum doesn't have a casino.

Is there an indoor pool at Tuup Tulum?

No, this hotel doesn't have an indoor pool; however, there is an outdoor pool.

What do couples enjoy most about Tuup Tulum?

Amenities that appeal to couples at this beachfront hotel include a rainfall showerhead and a minibar in each guestroom, and some feature ocean view.

Are there hot tubs at Tuup Tulum?

No, there isn't a spa tub at this hotel.

Does Tuup Tulum have a restaurant with a breakfast menu?

No, Tuup Tulum doesn't have a restaurant that serves breakfast.

Does Tuup Tulum allow pets to stay for free?

Although they can't stay for free, cats and dogs are welcome at Tuup Tulum for a fee of USD 80 per pet, per stay.

Are there connecting rooms at Tuup Tulum?

No, there aren't connecting guestrooms at this hotel.

What is the closest airport to Tuup Tulum?

The closest major airport to Tuup Tulum is Tulum Intl. Airport (TQO), which is 29.8 mi away (63 minutes by car).

Can I book a room with a balcony at Tuup Tulum?

No, there aren't any guestrooms with balconies at Tuup Tulum.

Does Tuup Tulum have a wedding venue on site?

If wedding bells are in your future, take advantage of the wedding venue at Tuup Tulum.

Tuup Tulum Reviews

Reviews

8.4

Very Good

Rating 10 - Excellent. 17 out of 33 reviews
Rating 8 - Good. 11 out of 33 reviews
Rating 6 - Okay. 2 out of 33 reviews
Rating 4 - Poor. 0 out of 33 reviews
Rating 2 - Terrible. 3 out of 33 reviews

9.0/10

Cleanliness

8.4/10

Staff & service

7.6/10

Amenities

8.6/10

Property conditions & facilities

Reviews

Verified review

10/10 Excellent

Christina

Liked: Cleanliness, staff & service, property conditions & facilities
Love it! Very cute and beach amazing
Stayed 1 night in Nov 2025
Verified review

8/10 Good

Jennifer

Liked: Cleanliness, staff & service, property conditions & facilities
Beautiful peaceful place
Stayed 1 night in Jun 2025
Verified review

10/10 Excellent

Mark

Liked: Cleanliness, staff & service, property conditions & facilities
Old school beach resort, great staff 😬
Verified review

10/10 Excellent

Hayley

Liked: Cleanliness, amenities, property conditions & facilities
What stood out was an amazing bed. Nice & firm which is good for lower back issues. The property was cleaned every day The view was beautiful as we were upper floor deluxe & we could see the turquoise sea through the leaves of the palms trees so I felt like I was in a jungle. At night all I could hear was the waves breaking on the beach. The staff were all very friendly & David was our waiter on the beach & looked after us very well. Thank you David
Stayed 4 nights in Feb 2026
Verified review

10/10 Excellent

Justin

Liked: Cleanliness, staff & service, property conditions & facilities
wonderful staff made always feel at home
Stayed 5 nights in Jan 2025
Verified review

10/10 Excellent

Mark

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place, very chic and part of panamera hotel so you get all the perks. One of the best hotels in Tulum 😬
Stayed 2 nights in Apr 2023
Verified review

10/10 Excellent

Yana

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel…have stayed there twice now. Cute little bungalows right on the beach. Rooms are clean. Staff is nice! And you can enjoy the amenities of the hotel next door!
Stayed 4 nights in Nov 2024
Verified review

10/10 Excellent

yanet

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing food, staff, and stay overall. :)
Stayed 2 nights in Jan 2023
Verified review

8/10 Good

George

Liked: Cleanliness, staff & service, property conditions & facilities
The pictures are of the hotel across the street. You will be in an annex across the street which is a bit busy and noisy. The hotel plays very loud music at random hours depending on the DJ. The staff was pleasant .
Verified review

6/10 Okay

Blake

Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
Wonderful reception, amazing breakfast and the room was beautiful. But, the beach club service was terrible. If you want to be forced to beg for a drink or an umbrella - this is the place to go. Also, if you have any smoke allergies/sensitivities - beware! The smoke from the outdoor fire and the other “natural products” being enjoyed will absolutely fill your entire room. On a 1-10. This place is a 3. The money you save will be spent by being forced to enjoy other beach clubs up the road.
Stayed 7 nights in Jan 2023
Verified review

6/10 Okay

Verified traveler

Disliked: Property conditions & facilities

Rustic but functional

We stayed here 5 days. Other members in our party had rooms for 4 nights and 2 nights as well. It is more rustic than neighboring properties other wedding guests stayed in but appropriately priced for that. Location right on the beach was wonderful. Air conditioning worked well and staff was there to greet us on arrival to check in. The front desk is otherwise unmanned but you can go to a neighboring property for assistance and will also need to go there to check out. They were helpful in setting up airport transportation. Their transportation was not the cheapest option in the area but if you don't want the hassle of finding something yourself it is worth the convenience. They use WhatsApp for communication because text, calls and other messages are slow. They were consistent in responding to any inquiries. The plumbing was not terrific and we had a clog while we were there. Apparently we were not supposed to dispose of toilet paper in the toilet. We, nor other members of our party renting rooms, were not told that. The other water issue we had was when it rained, water come in the room under the door getting our things wet on two different occasions. They did clean it up but it was a bit of a hassle. It you know it is going to rain at night, put a towel down in front of your door or you may step into a puddle on your way to the bathroom in the morning. The linens and bedding were clean and daily room service was provided.
Stayed 5 nights in Jun 2024
Verified review

10/10 Excellent

Jesus

Liked: Cleanliness, amenities, property conditions & facilities
Excelente hotel. Nuestra cabaña en el segundo piso estuvo siempre muy limpia. Tiene un acceso directo a la playa y la vista del balcón es muy linda. El staff fue siempre atento. La regadera tiene la presión del agua muy baja y la luz del baño en el lavabo es demasiado bajita. Todo lo demás superó nuestras expectativas.
Stayed 9 nights in Jan 2026
Verified review

8/10 Good

Chloé

Liked: Cleanliness, staff & service
Personnel très sympa et aidant. Bien situé. Ils partagent la plage de l’hôtel panamera. Beaucoup de bruit dans la partie récente de l’hôtel qui est de l’autre côté de la route, une fête jusqu’à tard dans la kit et leur système d’arrivée d’eau qui fait beaucoup de bruit, mais ils ont finit par le couper la nuit donc ils ont trouvé une solution. Mieux vaut prendre une chambre sur la plage! Nous reviendrons avec plaît
Stayed 2 nights in Feb 2026
Verified review

10/10 Excellent

Javier

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excelente opción!
Stayed 2 nights in Sep 2025
Verified review

8/10 Good

JOSE MANUEL

Liked: Cleanliness, staff & service, property conditions & facilities
Excelente servicio
Stayed 1 night in Jun 2025
Verified review

10/10 Excellent

Alejandro

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Alejandro

Excelentes instalaciones y buena ubicación, cerca hay de todo
Stayed 1 night in Apr 2025
Verified review

8/10 Good

AURELIE

Liked: Cleanliness, staff & service, property conditions & facilities
Très jolies cabanes en bord de mer rattachées à l'hotel Panamera. Cependant vous devrez qd même payer pour acceder à leur piscine et transat, dommage! Attention si vous devez aller dans le centre, c'est assez loin et le taxi coute 600 pesos! Sinon c'est propre et le personnel est sympathique et serviable.
Stayed 2 nights in Jul 2024
Verified review

2/10 Terrible

Laura Eva

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Se robaron los datos de mi tarjeta de crédito y un mes después me hicieron un cargo en Liverpool por 24,000 pesos mexicanos. El Personal es cero profesional y majadero, en especial los meseros y la hostes argentina. No recomiendo que vayan a este lugar. Cero servicio al cliente, me trataron súper mal todos. Renté un bungalo justamente por que ese cuarto era el que yo quería y al día siguiente me “pidieron muy amablemente” que me cambiara a otra habitación, a lo cual me negué y luego por esa razón me trataron muy mal. No vayan a este hotel, la van a pasar muy mal.
Stayed 4 nights in Aug 2023
Verified review

10/10 Excellent

MICHELLE CALVO

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Esta cadena de Hoteles es lindisima
Stayed 2 nights in Jul 2023
Verified review

2/10 Terrible

Hoi

Disliked: Staff & service, property conditions & facilities
Cuando llegamos al hotel que presentan en la foto, te envían para unos apartamentos que están alfrente , sucios, inseguro , la picina tienes que cruzar al otro hotel indique en la estadía que iba con una menor y resulta que no aceptan menores en el área de la picina, el inodoro del baño está dañado ( NO BAJA ) les pides información y ellos no saben NADA 😵‍💫😵‍💫 Realmente para el precio y lugar… por favor búsquese otra alternativa No tienen ni tan siquiera café para la mañana Fatal ! No lo recomiendo
Stayed 2 nights in Jul 2023
Verified review

10/10 Excellent

EDGAR OMAR

Liked: Cleanliness, staff & service, property conditions & facilities
exelente
Stayed 2 nights in Jun 2023
Verified review

8/10 Good

Alan

Liked: Amenities, property conditions & facilities
Bonitos y amplios cuartos, algo descuidada la entrada , buena limpieza
Verified review

2/10 Terrible

Roman

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
No es nada a como lo reflejan en las fotografias, reserve y pague por una habitacion diferente y me hospedaron frente al hotel, en una habitacion con lagartijas.
Verified review

8/10 Good

Maximilian

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Toller Sonnenaufgang! Wir hatten das Strandhaus direkt in der ersten Reihe sm Strand! War alles top!
Verified review

10/10 Excellent

Fernando Israel Cervantes

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Muy limpio, personal muy atento y amable. Excelente vista y ubicación en la playa. Costo muy bien con respecto a la competencia. Beach club muy bonito