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The Safe House

3.0 star property

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Photo gallery for The Safe House

A wooden deck with two lounge chairs and a small table, overlooking palm trees and a beach.
A wooden swing with colorful quilts hanging underneath, set against a rocky beach and turquoise sea.
A hallway with a wooden shelf, a potted plant, and a view of the outdoor area.
Basic Room, 1 King Bed, Private Bathroom, Partial Ocean View | Terrace/patio
A bedroom with a wooden bed, a hanging light fixture, a mirror, and a bathroom with a sink and towel rack.

Reviews

8.0 out of 10
Very good

Popular amenities

  • Free WiFi
  • Restaurant
  • Air conditioning
  • Bar
  • Laundry
  • Room service

Explore the area

View in a map
Avenida Boca Paila Km 5.2, Frente a Mateo's Mexican Grill, Tulum, QROO, 77780
  • Place, Tulum Beach
    ‪9 min walk‬
  • Place, SFER IK
    ‪10 min walk‬
  • Place, Tulum National Park
    ‪3 min drive‬
  • Airport, Tulum Intl. Airport (TQO)
    ‪72 min drive‬

Room options

View all photos for Basic Room, 1 King Bed, Private Bathroom, Partial Ocean View

A bedroom with a wooden headboard, a large window, and a macramé wall hanging.

Basic Room, 1 King Bed, Private Bathroom, Partial Ocean View

  • Partial ocean view
  • 248 sq ft
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Family Triple Room, Multiple Beds, Private Bathroom, Partial Ocean View

A room with a bunk bed, a single bed, wooden flooring, a rustic ceiling, and a window with curtains.

Family Triple Room, Multiple Beds, Private Bathroom, Partial Ocean View

  • Partial ocean view
  • 280 sq ft
  • 1 bedroom
  • Sleeps 6
  • 1 King Bed, 1 Queen Bed and 1 Twin Bed
  • Free WiFi

View all photos for Basic Room, 1 King Bed, Private Bathroom, Beachside

A bed with a white textured bedspread, a wooden headboard, and a macramé wall hanging above it.

Basic Room, 1 King Bed, Private Bathroom, Beachside

  • 258 sq ft
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

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About the neighborhood

Tulum

Located in Zona Hotelera within a short walk of Tulum Beach, The Safe House is within a mile (2 km) of other popular sights such as Tulum National Park. This 9-room, 3-star hotel has conveniences like a restaurant, a bar/lounge, and free in-room WiFi.

What's nearby

  • Tulum Beach - 9 min walk - 0.5 miles
  • SFER IK - 10 min walk - 0.6 miles
  • Jaguar Park - 2 min drive - 1.1 miles
  • Tulum National Park - 3 min drive - 1.6 miles
  • Jaguar Viewpoint Tulum - 3 min drive - 1.6 miles

Getting around

  • Tulum Intl. Airport (TQO) - 55 min drive

Restaurants

  • ‪Papaya Playa Beach Club - ‬12 min walk
  • ‪Zamas Restaurant + Bar - ‬3 min walk
  • ‪Maya Tulum - ‬7 min walk
  • ‪Mateos - ‬4 min walk
  • ‪Mivida - ‬7 min walk

About this property

The Safe House

The Safe House features free WiFi in public areas, a terrace, and laundry facilities. The 24-hour front desk has staff standing by to help with securing valuables, concierge services, and luggage storage. This smoke-free hotel also has a garden.
Guests can stay connected with free WiFi. Other standard amenities include safes and free toiletries.
The recreational activities listed below are available either on site or nearby; fees may apply.

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Food and drink

  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant

Things to do

  • Bicycle rentals

Family friendly

  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Housekeeping (daily)

Outdoors

  • Garden
  • Terrace

Accessibility

  • No elevator

More

  • Smoking not allowed

Room amenities

Bathroom

  • Free toiletries
  • Private bathroom
  • Shower
  • Towels provided

Food and drink

  • Free bottled water
  • Limited room service

More

  • Air conditioning
  • Safe

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: 3 PM
Early check-in subject to availability
Early check-in fee: MXN 350
Minimum check-in age: 18

Check-out

Check-out before noon
Late check-out subject to availability
Late check-out fee: MXN 500

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • This property doesn't allow pets or service animals

Property payment types

Important information

Fees

You'll be asked to pay these charges at the property:

  • Deposit: MXN 1000.0 per stay
  • Cleaning fee: MXN 450 per room, per stay
  • Resort fee: 3.0 percent of room rate
The resort fee includes:
  • Bicycle storage
  • Housekeeping
  • Parking
  • Self parking

These are all of the charges provided to us by the property.

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Early check-in fee: MXN 350 (subject to availability)
  • Late check-out fee: MXN 500 (subject to availability)

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher
  • Check-in: 2 PM
  • Check-out: noon
  • Minimum check-in age: 18
The front desk is open 24 hours a day.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards. Cash is not accepted. 
  • Onsite safety features include a fire extinguisher.

Additional information about polices, regulations, and more:

  • There are no elevators.
  • No cribs or infant beds are available.
  • No rollaway or extra beds are available.

Property is also known as

Safe House Hotel Tulum
Safe House Hotel
Safe House Tulum
The Safe House Hotel
The Safe House Tulum
The Safe House Hotel Tulum

Frequently asked questions

Is a free cancellation option available at The Safe House?

The Safe House offers free cancellation on some room rates. For additional details, review the cancellation policy on our site.

What's there to do close to The Safe House?

This hotel is situated in Zona Hotelera within a short 8-minute walk of Tulum Beach and also 19 minutes on foot from Tulum National Park. You'll also find Tulum Mayan Ruins and Playa Paraiso within a short drive.

Is parking available on site at The Safe House?

No, there isn't parking at this hotel.

Does The Safe House include a casino?

No, The Safe House doesn't have a casino.

Is there an indoor pool at The Safe House?

No, there is no indoor pool at this hotel.

What do couples enjoy most about The Safe House?

Couples staying at this hotel will appreciate amenities like a restaurant and a bar/lounge plus some guestrooms include partial ocean view.

Does The Safe House have a hot tub?

No, this hotel doesn't have a spa tub.

Does The Safe House have a restaurant that serves breakfast?

No, The Safe House doesn't have a restaurant that serves breakfast.

Will The Safe House allow pets to stay free of charge?

No, pets and service animals aren't allowed at The Safe House.

Does The Safe House have connecting rooms available?

No, this hotel doesn't feature connecting guestrooms.

What is the closest airport to The Safe House?

The closest major airport to The Safe House is Tulum Intl. Airport (TQO), which is 28.2 mi away (55 minutes by car).

Are there rooms with balconies that I can book at The Safe House?

No, there aren't any guestrooms with balconies at The Safe House.

The Safe House Reviews

Reviews

8.0

Very Good

Rating 10 - Excellent. 0 out of 1 reviews
Rating 8 - Good. 1 out of 1 reviews
Rating 6 - Okay. 0 out of 1 reviews
Rating 4 - Poor. 0 out of 1 reviews
Rating 2 - Terrible. 0 out of 1 reviews

8.0/10

Cleanliness

8.0/10

Staff & service

6.0/10

Amenities

6.0/10

Property conditions & facilities

Reviews

Verified review

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service
Location it amazing, right across the st you get very nice meals, tacos right outside the property!
Stayed 4 nights in Apr 2019