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NHOA TULUM APARTHOTEL by Maya PM

4.0 star property
Aparthotel with free parking, near Tulum National Park

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Photo gallery for NHOA TULUM APARTHOTEL by Maya PM

Outdoor pool
Lobby sitting area
View from room
Exterior detail
50-inch flat-screen TV with digital channels, streaming services

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Pool
  • Parking included
  • Air conditioning
  • Free WiFi
  • Outdoor Space

Explore the area

View in a map
Av Aldea Zama MZ 27,L 1, Col. Lulum Zama Tulum,, Tulum, QROO, 77760
  • Place, Jaguar Park
    ‪8 min walk‬
  • Place, Hunab Lifestyle Center
    ‪10 min walk‬
  • Place, Tulum National Park
    ‪3 min drive‬
  • Airport, Tulum Intl. Airport (TQO)
    ‪77 min drive‬

Room options

View all photos for Family Suite

Microwave, coffee/tea maker

Family Suite

  • 703 sq ft
  • 2 bedrooms
  • Sleeps 6
  • 1 King Bed and 2 Queen Beds

View all photos for Deluxe Studio

In-room safe, laptop workspace, iron/ironing board

Deluxe Studio

  • 377 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room

In-room safe, laptop workspace, iron/ironing board

Deluxe Room

  • 330 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Panoramic Studio

Panoramic Studio | In-room safe, laptop workspace, iron/ironing board

Panoramic Studio

  • 393 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Panoramic Room

Panoramic Room | In-room safe, laptop workspace, iron/ironing board

Panoramic Room

  • 349 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Elite Suite

Elite Suite | In-room safe, laptop workspace, iron/ironing board

Elite Suite

  • 887 sq ft
  • 2 bedrooms
  • Sleeps 6
  • 1 King Bed and 2 Queen Beds

View all photos for Elite Studio

In-room safe, laptop workspace, iron/ironing board

Elite Studio

  • 470 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Panoramic Suite

In-room safe, laptop workspace, iron/ironing board

Panoramic Suite

  • 2 bedrooms
  • Sleeps 6
  • 2 Queen Beds and 1 King Bed

View all photos for Comfort Double Room, 1 Bedroom

In-room safe, laptop workspace, iron/ironing board

Comfort Double Room, 1 Bedroom

  • Sleeps 4
  • 2 Queen Beds

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About the neighborhood

Tulum

Located in Zama, NHOA TULUM APARTHOTEL by Maya PM is within a few miles (5 km) of popular sights such as Tulum Mayan Ruins and Tulum Beach. This 34-room, 4-star aparthotel has conveniences like an outdoor pool, free in-room WiFi, and free self parking.
View more Aparthotels in TulumOpens in a new window

What's nearby

  • Jaguar Park - 8 min walk - 0.5 miles
  • Hunab Lifestyle Center - 10 min walk - 0.5 miles
  • Tulum National Park - 3 min drive - 1.6 miles
  • Dos Aguas Park - 5 min drive - 0.9 miles
  • Hospital de Tulum - 7 min drive - 1.8 miles

Getting around

  • Tulum Intl. Airport (TQO) - 45 min drive

Restaurants

  • ‪Jasmine - ‬4 min walk
  • ‪Coco Cafe - ‬4 min walk
  • ‪Olio - ‬8 min walk
  • ‪Carl's Jr. - ‬13 min walk
  • ‪Rossina - ‬7 min walk

About this property

NHOA TULUM APARTHOTEL by Maya PM

Aparthotel with free parking, near Tulum National Park
Guests of NHOA TULUM APARTHOTEL by Maya PM enjoy features like an outdoor pool, a rooftop terrace, and express check-in. If you drive, put free parking to good use. Additional amenities include express check-out and a picnic area.
Each apartment is air-conditioned and has an array of amenities, including a microwave, a coffee maker, and free bottled water. Guests can expect to find free WiFi and a 50-inch flat-screen TV with digital channels. The bathroom offers a rainfall showerhead, hair dryers, and free toiletries. Other standard amenities include a ceiling fan, a safe, and an ironing board.
Recreational amenities at the aparthotel include an outdoor pool.

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Property amenities

Beach

  • White sand beach nearby

Pool/Spa

  • Outdoor pool

Internet

  • Available in the apartment: Free WiFi

Parking and transportation

  • Free uncovered self parking on site
  • Limited onsite parking (max 1 space per unit)
  • Onsite parking includes off-street options

Family friendly

  • Free crib

Food and drink

  • Coffee/tea maker
  • Microwave

Bedrooms

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Rainfall showerhead
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 50-inch flat-screen TV with digital channels
  • Streaming services

Outdoor areas

  • Outdoor furniture
  • Picnic area
  • Rooftop terrace

Work spaces

  • Laptop workspace

Comfort

  • Air conditioning
  • Ceiling fan

Pets

  • Service animals only (pets not allowed)

Suitability/Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator (28 inch wide door)
  • Smooth flooring in room
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible gym
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible restaurant
  • Smoking not allowed

Services and conveniences

  • Free bottled water
  • Iron/ironing board
  • Safe
  • Virtual front desk

Location highlights

  • In a village
  • In the city center
  • Near a health/beauty spa
  • Near the airport
  • Near the sea

Things to do

  • Theme park nearby

Safety features

  • Carbon monoxide detector not reported (host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector)
  • Smoke detector not reported (host has not indicated whether there is a smoke detector on the property)
  • Mosquito nets

General

  • 34 units
  • Connecting units available

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 11:30 PM
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Express check-out available

Special check-in instructions

There is no front desk at this property
Guests planning to arrive outside of normal check-in hours will receive an email within 24 hours before arrival with check-in instructions and an access code; access will be through a private entrance
Prior to arrival, you must complete online registration via a secure link
You will be asked to provide the property with a copy of your government-issued photo ID after booking
If you are planning to arrive after 11:30 PM please contact the property in advance using the information on the booking confirmation
A virtual front desk provides assistance to guests
Information provided by the property may be translated using automated translation tools

Access methods

Access code, private entrance

Pets

  • Service animals exempt from fees

Children and extra beds

  • Free cribs/infant beds are available

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
Host has not indicated whether there is a smoke detector on the property
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
  • Check-in: 3:00 PM—-11:30 PM
  • Check-out: 11:00 AM
  • Minimum check-in age: 18
Checking in and out are easy with express services. Driving? This property offers free parking.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards. Cash is not accepted. 

Additional information about polices, regulations, and more:

  • Connecting or adjoining rooms can be requested, but all rooms are subject to availability. Contact the property using the phone number on your booking confirmation.
  • No rollaway or extra beds are available.

Property is also known as

Nhoa Tulum By Maya Pm Tulum
NHOA TULUM APARTHOTEL by Maya PM Tulum
NHOA TULUM APARTHOTEL by Maya PM Aparthotel
NHOA TULUM APARTHOTEL by Maya PM Aparthotel Tulum

Frequently asked questions

Are free cancellation options available at NHOA TULUM APARTHOTEL by Maya PM?

NHOA TULUM APARTHOTEL by Maya PM offers free cancellation on some room rates. If you'd like to learn more, look at the cancellation policy on Orbitz.

What's there to see within easy reach of NHOA TULUM APARTHOTEL by Maya PM?

This aparthotel is situated in Zama within a short 10-minute walk of Jaguar Park and also 11 minutes on foot from Hunab Lifestyle Center. You'll also find Tulum Beach and Tulum Mayan Ruins within a short drive.

Is there parking available at this aparthotel?

Yes, uncovered self parking is offered for free at the aparthotel. You'll find a max of 1 space per unit.

Does NHOA TULUM APARTHOTEL by Maya PM feature a casino at the property?

No, NHOA TULUM APARTHOTEL by Maya PM doesn't have a casino.

Will I find an indoor pool at NHOA TULUM APARTHOTEL by Maya PM?

No, this aparthotel doesn't have an indoor pool; however, there is an outdoor pool.

Is NHOA TULUM APARTHOTEL by Maya PM a good place to stay for couples?

There are many amenities for couples at this aparthotel, including an outdoor pool and a nature reserve plus some apartments feature private pools.

Does NHOA TULUM APARTHOTEL by Maya PM have a hot tub?

No, there isn't a spa tub at this aparthotel.

Does NHOA TULUM APARTHOTEL by Maya PM have a restaurant that serves breakfast?

No, NHOA TULUM APARTHOTEL by Maya PM doesn't have a restaurant that serves breakfast.

Will NHOA TULUM APARTHOTEL by Maya PM allow pets to stay free of charge?

No, pets aren't allowed at NHOA TULUM APARTHOTEL by Maya PM though service animals are welcome.

Are there connecting rooms at this aparthotel?

Yes, there are connecting guestrooms at this aparthotel book for your group event or vacation.

What is the closest airport to NHOA TULUM APARTHOTEL by Maya PM?

The closest major airport to NHOA TULUM APARTHOTEL by Maya PM is Tulum Intl. Airport (TQO), which is 26.7 mi away (45 minutes by car).

Are there rooms with balconies at NHOA TULUM APARTHOTEL by Maya PM?

Yes, some apartments at this aparthotel offer a balcony where guests can enjoy pool or courtyard views.

NHOA TULUM APARTHOTEL by Maya PM Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 28 out of 40 reviews
Rating 8 - Good. 7 out of 40 reviews
Rating 6 - Okay. 3 out of 40 reviews
Rating 4 - Poor. 2 out of 40 reviews
Rating 2 - Terrible. 0 out of 40 reviews

9.6/10

Cleanliness

9.0/10

Amenities

9.4/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

6/10 Okay

Keesha

Liked: Cleanliness
At no time prior to stay were we told we would not have access to both pool sreas. Only one haly was
Stayed 4 nights in Aug 2025

8/10 Good

Rebeca

Stayed 2 nights in Jun 2025

8/10 Good

Rebeca

Stayed 2 nights in Jun 2025

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, room comfort

Family Vacation

Stayed 1 night in Mar 2025

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, room comfort
Stayed 2 nights in Mar 2025

4/10 Poor

Angele, frederick

Traveled with partner
Liked: Amenities, property conditions & facilities
We spent 4 days at this hotel and not once our room was cleaned, I even sent them a message requesting that the room be cleaned a, new sheet and towels, surprisingly they stopped communicating until we checked out of the room on day 4.
Stayed 4 nights in Feb 2025

10/10 Excellent

ana

Traveled with family
Liked: Cleanliness, room comfort
Todo muy bien agusto y limpio un departamente muy bonito y comodo con todo lo neseario. La alberca hermosa y muh tranquila la area
Stayed 2 nights in Feb 2025

10/10 Excellent

Lynn

Traveled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
We had a lovely stay at NHOA aparthotel in February. If you book through Expedia, please note you’ll need to reach out directly to NHOA as Expedia does not share guest contacts and the check in process is remote. Once you are in touch directly, Karla was very responsive and it’s very easy to get in and out. The area and the building are both gated with a security guard so it feels very safe. You’re also close to the main road with various resto and café options. Keep an eye out for the entrance as the sign outside is for the larger collection of buildings. The room itself is beautifully appointed and very new and clean, with a small patio (or balcony). The beds were comfy and extra beach towels were provided. My 8 year old enjoyed the pool a lot and the gym looked nice though we didn’t use it. It was generally very quiet but the jack and jill door between the units is not well sound proofed so we did hear some rather private noises from our neighbours! The other thing is that Expedia advertises this as including breakfast which is not even an option! My advice is to book directly with the accommodations as this happened with numerous Expedia bookings on our Mexico trip. I recommend a stay at NHOA!
Stayed 3 nights in Feb 2025

10/10 Excellent

JOSEPH

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
this place was great. easy access, lot of pre arrival communication. they also have bicycles for guests to use at no charge. would stay again. price per night was excellent. no pressure, nobody in your face but always someone around to help or answer question. although it is a condominium they have a restaurant that servers breakfast / brunch. 0800 tp 1400
Stayed 4 nights in Jan 2025

10/10 Excellent

Courtney

Business traveler
Liked: Cleanliness, amenities, property conditions & facilities
Love this stay extended it the whole week! Beautiful space in a prime location
Stayed 1 night in Jan 2025

10/10 Excellent

Courtney

Business traveler
Liked: Cleanliness, amenities, property conditions & facilities
This property was not only beautiful but extremely convenient for a location. Close enough to the beach and the city, a perfect medium. Bike to the ruins or into the city. Taxi to the beach and they are all easily accessible. The gym and rooftop are beautiful and peaceful. The private pool I had was so nice I can’t wait to come back. They even provide bikes for you to use it’s perfect.
Stayed 5 nights in Jan 2025

8/10 Good

Ramiro

Traveled with group
Liked: Cleanliness, property conditions & facilities
Stayed 2 nights in Jan 2025

8/10 Good

Mija

Liked: Cleanliness
Stayed 1 night in Dec 2024

10/10 Excellent

Bhavin

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Really nice property and very close to gas station, money exchange, convenience stores, taxi stand, bike and scooter rentals and a few good restaurants. A mile walk to downtown area restaurants and shopping. Property is on a quiet street and just a few meters off the busy road. There are no street lights but felt safe to walk even past 10 at night.
Stayed 6 nights in Dec 2024

8/10 Good

Viridiana

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Shower didn’t have pressure.
Stayed 1 night in Dec 2024

10/10 Excellent

Danielle

Traveled with group, Business traveler, Traveled with family
Liked: Cleanliness, room comfort
Stayed 3 nights in Nov 2024

10/10 Excellent

Alejandro

Traveled with family and small children
Liked: Cleanliness, property conditions & facilities
brand new building with a nice pool close to everything in a gated community.
Stayed 2 nights in Nov 2024

8/10 Good

Valerie Maria

Traveled with partner
Liked: Amenities, property conditions & facilities
Loved our stay
Stayed 4 nights in Aug 2024

10/10 Excellent

Peter

Liked: Cleanliness, room comfort
Stayed 1 night in Aug 2024

10/10 Excellent

Stephany

Liked: Cleanliness, property conditions & facilities
Excelente
Stayed 1 night in Aug 2025

8/10 Good

Luz Magnolia

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
El lugar esta bonito y tranquilo, pero el microhondas no tenia donde conectarse y de las albercas, una estaba en reparación y la otra no podia usarse porque estaba en remodelacion.
Stayed 1 night in Aug 2025

10/10 Excellent

JONAS BENIGNO

Traveled with family
Liked: Cleanliness, room comfort
Stayed 3 nights in Aug 2025

10/10 Excellent

Judith

Liked: Cleanliness, amenities, property conditions & facilities
Todo hermoso!! El único problema fue la comunicación con el anfitrión, le Envié dos whatts que no contestó, nunca tuvimos el wifi
Stayed 2 nights in Jul 2025

10/10 Excellent

Dimitris

Liked: Cleanliness, room comfort
Excelente!!!
Stayed 1 night in Mar 2025

10/10 Excellent

luz amelia

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Una opción excelente, el personal muy amable, instalaciones muy limpias, seguras, tranquilas, fué una estancia muy agradable, super recomendable, los alimentos muy sabrosos, en general excelente
Stayed 6 nights in Mar 2025