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Mistiq Gardens

3.0 star property
Condo in Tulum with 4 outdoor pools and a rooftop terrace

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Photo gallery for Mistiq Gardens

4 outdoor pools
Creator video
Apartment, 1 Bedroom | Living area | Flat-screen TV
View from property
Standard Loft | Living area | Flat-screen TV

Reviews

8.0 out of 10
Very good

Popular amenities

  • Pet friendly
  • Kitchen
  • Parking included
  • Air conditioning
  • Outdoor Space

Explore the area

Map
Calle 29, Block 69 Region 15 Manzana 221, Tulum, QROO, 77760
  • Tulum Beach
    ‪6 min drive‬
  • Playa Paraiso
    ‪9 min drive‬
  • Tulum Mayan Ruins
    ‪12 min drive‬
  • Tulum Intl. Airport (TQO)
    ‪58 min drive‬

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Room options

View all photos for Apartment, 1 Bedroom

Apartment, 1 Bedroom | Dining room

Apartment, 1 Bedroom

  • 961 sq ft
  • 1 bedroom
  • 1 bathroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Apartment, 2 Bedrooms

Apartment, 2 Bedrooms | Living area | Flat-screen TV

Apartment, 2 Bedrooms

  • 1376 sq ft
  • 2 bedrooms
  • 2 bathrooms
  • Sleeps 4
  • 2 King Beds

View all photos for Apartment, 3 Bedrooms

Apartment, 3 Bedrooms | 3 bedrooms, individually decorated, individually furnished

Apartment, 3 Bedrooms

  • 2857 sq ft
  • 3 bedrooms
  • 3 bathrooms
  • Sleeps 8
  • 2 King Beds and 1 Queen Bunk Bed

View all photos for Standard Studio

Standard Studio | 3 bedrooms, individually decorated, individually furnished

Standard Studio

  • 448 sq ft
  • Studio
  • 1 bathroom
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Loft

Standard Loft | Living area | Flat-screen TV

Standard Loft

  • 604 sq ft
  • 1 bedroom
  • 1 bathroom
  • Sleeps 2
  • 1 King Bed

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About the neighborhood

Tulum

Located within 2 miles (3 km) of Hunab Lifestyle Center, Mistiq Gardens is within 3 miles (5 km) of Tulum Beach. This 30-room, 3-star condo building welcomes guests with 4 outdoor pools and conveniences like free in-room WiFi and free self parking.
View more Condo Rentals in TulumOpens in a new window

What's nearby

  • Tulum National Park - 5 min drive - 1.6 miles
  • Tulum Beach - 6 min drive - 2.0 miles
  • Las Palmas Public Beach - 7 min drive - 2.4 miles
  • Playa Paraiso - 9 min drive - 2.9 miles
  • Tulum Mayan Ruins - 12 min drive - 4.2 miles

Getting around

  • Tulum Intl. Airport (TQO) - 48 min drive

Restaurants

  • ‪Papaya Playa Beach Club - ‬8 min drive
  • ‪Kin Toh - ‬8 min drive
  • ‪Rossina Cafe - ‬6 min drive
  • ‪La Consentida - ‬4 min drive
  • ‪Mateos - ‬8 min drive

About this property

Entire place

You'll have the entire condo to yourself and will only share it with other guests in your party.

Mistiq Gardens

Condo in Tulum with 4 outdoor pools and a rooftop terrace
Guests staying at Mistiq Gardens enjoy 4 outdoor pools, a rooftop terrace, and local meal delivery service. You can take advantage of free parking, along with a free beach shuttle. Helpful staff can provide concierge services and luggage storage. This condo building also has a garden.
Each condo is individually decorated and features a kitchenette and space to spread out with 3 bedrooms, a dining area, and a sitting area. Guests can enjoy a flat-screen TV and stay connected with free WiFi. The bathroom offers a rainfall showerhead and free toiletries. Each condo also includes local meal delivery service. Housekeeping is available on request.
4 outdoor swimming pools are on site.

Languages

English, French, Spanish

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Property amenities

Beach

  • Free beach shuttle

Pool/Spa

  • 4 outdoor pools

Internet

  • Available in the condo: Free WiFi

Parking and transportation

  • Free beach shuttle
  • Free uncovered self parking on site

Kitchenette

  • Cookware, dishware, and utensils
  • Microwave
  • Mini-fridge
  • Stovetop

Bedrooms

  • 3 bedrooms
  • Bedsheets provided

Bathroom

  • Free toiletries
  • Rainfall showerhead
  • Shower
  • Towels provided

Living spaces

  • Separate dining area
  • Separate sitting area

Entertainment

  • Flat-screen TV

Outdoor areas

  • Garden
  • Outdoor entertainment area
  • Rooftop terrace

Laundry

  • Laundry detergent

Comfort

  • Air conditioning

Pets

  • Pet friendly
  • Welcoming cats and dogs only
  • Fee: USD 30 per pet per stay
  • Service animals exempt from fees

Suitability/Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Well-lit path to entrance
  • Designated smoking areas

Services and conveniences

  • Blackout drapes
  • Concierge services
  • Housekeeping (on request)
  • Luggage storage
  • Meal delivery service

Safety features

  • Carbon monoxide detector not reported (host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector)
  • Smoke detector not reported (host has not indicated whether there is a smoke detector on the property)

General

  • 1 building
  • 30 units
  • 4 floors
  • Built in 2022
  • Garden
  • Housekeeping (on request)
  • Individual decor
  • Individual furnishings

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

There is no front desk at this property
Guests must contact the property in advance for check-in instructions and key retrieval information; access will be through a private entrance
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation

Access methods

Key retrieval, private entrance

Pets

  • This property welcomes pets for USD 30 per pet, per stay
  • Dogs and cats only
  • Service animals exempt from fees

Property payment types

Important information

Fees

  • A damage deposit of USD 500 will be collected before check-in.

These are all of the charges provided to us by the property.

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Pet fee: USD 30 per pet, per stay
  • Service animals are exempt from fees
  • Housekeeping fee: USD 30 per stay; may vary based on length of stay and unit size

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
Host has not indicated whether there is a smoke detector on the property
  • Check-in: 4:00 PM
  • Check-out: 11:00 AM
  • Minimum check-in age: 18
Driving? This property offers free parking.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit or credit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards. Cash is not accepted. 

Additional information about polices, regulations, and more:

  • Pool access available from 9:00 AM to 9:00 PM.
  • No cribs or infant beds are available.
  • No rollaway or extra beds are available.

Property is also known as

Mistiq Gardens Condo
Mistiq Gardens Tulum
Mistiq Gardens Condo Tulum

Frequently asked questions

Is a free cancellation option available at Mistiq Gardens?

Mistiq Gardens provides free cancellation on certain room rates. For more details, take a look at the cancellation policy on Orbitz.

What can I see close to Mistiq Gardens?

This condo is located in Tulum, close to Tulum Beach, Tulum Mayan Ruins, and Playa Paraiso. You'll also find Tulum National Park and Sian Ka'an Biosphere Reserve within a short drive.

Will I be able to park at this condo?

Yes, uncovered self parking is offered for free at the condo.

Does Mistiq Gardens have a casino?

No, Mistiq Gardens doesn't have a casino.

Will I find an indoor pool at Mistiq Gardens?

No, this condo doesn't have an indoor pool; however, there are 4 outdoor pools. Guests have pool access between 9:00 AM and 9:00 PM.

What amenities will couples enjoy at Mistiq Gardens?

Amenities that appeal to couples at this condo include a kitchenette, a meal delivery service, and a rainfall showerhead.

Does Mistiq Gardens have a hot tub?

No, there isn't a spa tub at this condo.

Does Mistiq Gardens feature a restaurant that includes a breakfast menu?

No, Mistiq Gardens doesn't have a restaurant that serves breakfast.

Will Mistiq Gardens allow pets to stay free of charge?

Although they can't stay for free, cats and dogs are welcome at Mistiq Gardens for a fee of USD 30 per pet, per stay.

Does this condo have connecting rooms?

No, this condo doesn't feature connecting guestrooms.

What is the closest airport to Mistiq Gardens?

The closest major airport to Mistiq Gardens is Tulum Intl. Airport (TQO), which is 26.1 mi away (48 minutes by car).

Can I book a room with a balcony at Mistiq Gardens?

No, there aren't any condo units with balconies at Mistiq Gardens.

Mistiq Gardens Reviews

Reviews

8.0

Very Good

Rating 10 - Excellent. 36 out of 76 reviews
Rating 8 - Good. 22 out of 76 reviews
Rating 6 - Okay. 5 out of 76 reviews
Rating 4 - Poor. 3 out of 76 reviews
Rating 2 - Terrible. 10 out of 76 reviews

8.4/10

Cleanliness

7.4/10

Amenities

8.2/10

Property conditions & facilities

7.6/10

Eco-friendliness

Reviews

8/10 Good

Jeremiah

Stayed 3 nights in Mar 2025

10/10 Excellent

Sergio

Liked: Cleanliness, room comfort
Stayed 4 nights in Jan 2025

10/10 Excellent

ERIC

Traveled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
The property was great and many pools to choose from there is no paved street so it’s a little bit bumpy to get there, but luckily it’s not so far from the main road Kukulkan.
Stayed 4 nights in Mar 2025

10/10 Excellent

Jon

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
All around very good
Stayed 14 nights in Mar 2025

8/10 Good

Audrey

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Positif: L’architecture du bâtiment est super belle avec ces nombreuses piscines. Que dire du restaurant sur le toit, c’était super bon et le service l’était tout autant. Le logement était spacieuse pour un loft. D’ailleurs ce dernier avait un accès direct à la piscine. Négatif: La rue n’est pas pavée donc c’est poussiéreux sur la propriété. Et c’est difficile de circuler avec une voiture ou un scooter puisque la route de terre est très abîmée. Il est pratiquement impossible de se déplacer à pied puisque l’hébergement se trouve entre le centre ville et la plage (45 minutes). Malgré ce dernier bémol nous avons adoré l’hébergement et Tulum en général. C’est un endroit à découvrir avant que ça soit bondé de touriste.
Stayed 7 nights in Mar 2025

10/10 Excellent

Alexander

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Great place,very unique, enjoyed this place so much i took an extra day, clean and quiet,nice stuff woth cute bar on the roof
Stayed 2 nights in Jan 2025

8/10 Good

Annie

Traveled with family
Liked: Cleanliness, room comfort

Tulum condo

Le condo était très beau et très propre. Cependant aucune pression pour l eau chaude dans la douche. Il pourrait avoir un changement de serviettes. De plus il pourrait y avoir 2-3 sacs à vidange, quelques cups à café et quelques sachets de savon à linge. Il y a une laveuse mais pas de sécheuse. La Poniente 29 pour se rendre au condo n est vraiment pas belle. Par chance que ce n est pas une longue distance. Les piscines sont froides et la propreté laisse à désirer. Sinon excellent service de la concierge et reçu les instructions clairs avant l arrivée. En général une belle place et un beau condo pour un prix relativement abordable. Nous avions le condo 209.
Stayed 3 nights in Dec 2024

10/10 Excellent

Mohammed

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Everything was amazing! The manager contacted me and everything I needed they provided me immediately
Stayed 3 nights in Dec 2024

8/10 Good

christian

Traveled with family
Liked: Cleanliness, property conditions & facilities
Beautiful condo
Stayed 5 nights in Nov 2024

2/10 Terrible

Christina

Traveled with group
Liked: Property conditions & facilities
Disliked: Cleanliness
my stay here did not start out well due to arriving at the location and our apartment was completely dirty. There were bugs inside the apartment. There was trash everywhere. There were beds, not made basically nobody did housekeeping before we arrived. To preface, the hotel already had extremely bad communication with us. I messaged a month prior, a week prior, two days prior, a day prior and the day of prior. We had received no information about our apartment. two hours before our check-in that is when we received the information and how to get into the apartment. There is no concierge there. The person you contact to is through WhatsApp they are only available until 5 PM. I tried calling them. I tried texting them no matter what. Unfortunately, I got there after 5 PM so that just meant that I wasn’t gonna be helped, wasted in our apartment around 6:30 that is when I got a call back after I tried to message everyone that the security told me to message. We were able to be moved to a different location just for the night. we felt very uncomfortable to have been in the apartment. We couldn’t even situate ourselves when arriving from the airport after that there were numerous situations where we try to get their help and we did not get a response Or if we did it took hours. If we were able to get through to someone by phone call, the person who answered would be very rude. We honestly were very happy that we got to get out of that apartment as fast as we could.
Stayed 5 nights in Aug 2024

2/10 Terrible

Stanka

Traveled with family
Disliked: Cleanliness, amenities, property conditions & facilities
I stayed in Mistiq Gardens for 14 days in Aug 2024. The development is nice and modern BUT there is no one to give you a helping hand or any information. We didn't have electricity for 6 days in our apartment, and it meant no electricity, no water, no air conditioning, simply nothing. We had to grab water from the pool to flush our toilet, we couldn't cook and our groceries in the fridge went bad 3 times. When we asked the front receptionist when would be electricity back on, they had no idea. This pretty much ruined our whole vacation and I would welcome some financial REFUND back. Yes, the manager will respond to this review that it is not their fault, BUT ALSO NOT MINE! Travel somewhere else - with electricity!
Stayed 15 nights in Aug 2024

8/10 Good

Christian

Liked: Cleanliness, property conditions & facilities
Stayed 7 nights in Aug 2024

10/10 Excellent

Emily

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Great property! Only complaint is that the bike rentals all had popped tires which means we had to go out of the way to find another bike rental property.
Stayed 6 nights in Aug 2024

10/10 Excellent

Erica

Traveled with group
Liked: Cleanliness, amenities, property conditions & facilities
Loved the property and the condo. It was very clean, stocked with essentials, and had multiple pools. The rooftop restaurant was nice and food was awesome. They do have assigned underground parking.Only downfall is finding it and the streets are horrible. We received our checkin email the day of but was able to checkin a hour early. If your not fluent in Spanish definitely have a translator app available because majority of staff speaks Spanish but everyone was very nice.
Stayed 3 nights in Apr 2024

8/10 Good

James

Traveled with group
Liked: Cleanliness, amenities, property conditions & facilities
This is a newer property, so the facilities are actually pretty great. The pools, the gym, etc. are in great condition. The upstairs restaurant is also convenient since there is nothing walkable from the property. There are taxis out front all the time that can take you where you need to go. We had a 3 bdrm penthouse with a private pool. The pool was unusable the whole trip because there was never any way to clean it and it would get dirty very quickly. There was also no soap, shampoo or towels in one bathroom, and no cups or anything that would make it convenient. Definitely felt like a room that was just always rented out...but it was still a great place to stay!
Stayed 4 nights in Jan 2024

2/10 Terrible

Rajvir

Traveled with group
Disliked: Amenities
When checked in the apartment was not clean and the garbage was full the floor was dirty. No response from the host and took many requests to get basic housekeeping service from concierge
Stayed 7 nights in Jan 2024

2/10 Terrible

Maya

Disliked: Cleanliness, property conditions & facilities
Stayed 4 nights in Jan 2024

10/10 Excellent

Kayla

Liked: Cleanliness, property conditions & facilities
Stayed 5 nights in Jan 2024

10/10 Excellent

Bernice

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Stayed 7 nights in Jan 2024

4/10 Poor

Austen

Liked: Cleanliness, property conditions & facilities
Stayed 2 nights in Jan 2024

8/10 Good

Jeton

Liked: Cleanliness
Stayed 7 nights in Nov 2023

4/10 Poor

Ruth

Traveled with family
Disliked: Amenities
This property is beautiful and well maintained. It is far removed from town and there are no grocery store, shops or restaurants for about 2 miles. I received my check-in email 26 minutes before 3:00pm, the time to check-in. The property had 2 bath towels, 1 hand towel, one broom, one dustpan, 3 sponges and dish soap in a container that was specifically for sponge dispensing and couldn’t really wash hands with it since there was no hand soap or beach towels for the 5 pools on the property. I message Luis very early on the 2nd day of my stay and have yet to hear back on how to get these amenities that should have been included. Also, the water included was one 16oz bottle of water. The room had a very musty smell that even with open balcony doors would not subside.
Stayed 2 nights in Sep 2023

6/10 Okay

Natalin Nicol

Traveled with partner, Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Arriving here it seemed like a nice clean place. I enjoyed the rooftop food and pools. However, they did not provide housekeeping and when asked for toilet paper they mentioned they did not offer that either. We had to buy basic necessities such as toilet paper, napkins and plastic bags.
Stayed 7 nights in Jun 2023

10/10 Excellent

Richard

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 1 night in Jun 2023

6/10 Okay

Horatio

Traveled with group
Liked: Cleanliness
Disliked: Amenities
Beautiful property, love the view and the receptionist Brian was really helpful. But I hated the fact that they don’t clean up n we were there for 5day, no towel change and overall the harassment about tips is ridiculous.
Stayed 4 nights in May 2023