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Casa Altamar

3.0 star property

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Photo gallery for Casa Altamar

Outdoor pool
Property video
Front of property
Exterior
1 bedroom, in-room safe, individually decorated, individually furnished

Reviews

9.8 out of 10
Exceptional

Popular amenities

  • Pool
  • Spa
  • Parking included
  • Free WiFi
  • Restaurant
  • Air conditioning

Explore the area

View in a map
Bahia Tankah Tres, Lote # 16, Tulum, QROO, 77781
  • Place, Cenote Manatí
    ‪5 min walk‬
  • Place, Tulum National Park
    ‪8 min walk‬
  • Place, Jaguar Park
    ‪8 min walk‬
  • Airport, Tulum Intl. Airport (TQO)
    ‪76 min drive‬

Room options

View all photos for Room, 1 King Bed, Non Smoking, Ocean View

1 bedroom, in-room safe, individually decorated, individually furnished

Room, 1 King Bed, Non Smoking, Ocean View

  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Room, 1 King Bed, Non Smoking, Ocean View

1 bedroom, in-room safe, individually decorated, individually furnished

Room, 1 King Bed, Non Smoking, Ocean View

  • Ocean view
  • 323 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Room, 1 King Bed, Non Smoking, Ocean View

1 bedroom, in-room safe, individually decorated, individually furnished

Room, 1 King Bed, Non Smoking, Ocean View

  • Ocean view
  • 323 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Room, 1 King Bed, Balcony, Ocean View

Room, 1 King Bed, Balcony, Ocean View | 1 bedroom, in-room safe, individually decorated, individually furnished

Room, 1 King Bed, Balcony, Ocean View

  • Ocean view
  • 323 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Room, 1 King Bed, Non Smoking, Ocean View

1 bedroom, in-room safe, individually decorated, individually furnished

Room, 1 King Bed, Non Smoking, Ocean View

  • Ocean view
  • 323 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Room, 1 King Bed, Non Smoking, Ocean View

1 bedroom, in-room safe, individually decorated, individually furnished

Room, 1 King Bed, Non Smoking, Ocean View

10.0 out of 10
Exceptional
(1 review)
  • Ocean view
  • 323 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Room, 1 King Bed, Garden View, Ground Floor

1 bedroom, in-room safe, individually decorated, individually furnished

Room, 1 King Bed, Garden View, Ground Floor

  • Garden view
  • 323 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Double Room, 2 Queen Beds, Balcony, Garden View

1 bedroom, in-room safe, individually decorated, individually furnished

Double Room, 2 Queen Beds, Balcony, Garden View

10.0 out of 10
Exceptional
(3 reviews)
  • Garden view
  • 323 sq ft
  • 1 bedroom
  • Sleeps 3
  • 2 Queen Beds
  • Free WiFi

View all photos for Double Room, 2 Queen Beds, Balcony, Ocean View

Double Room, 2 Queen Beds, Balcony, Ocean View | 1 bedroom, in-room safe, individually decorated, individually furnished

Double Room, 2 Queen Beds, Balcony, Ocean View

10.0 out of 10
Exceptional
(1 review)
  • Ocean view
  • 323 sq ft
  • 1 bedroom
  • Sleeps 3
  • 2 Queen Beds
  • Free WiFi

View all photos for Room, 1 King Bed, Balcony, Oceanfront

1 bedroom, in-room safe, individually decorated, individually furnished

Room, 1 King Bed, Balcony, Oceanfront

8.0 out of 10
Very good
(1 review)
  • Ocean view
  • 323 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Room, 1 King Bed, Ocean View, Ground Floor

1 bedroom, in-room safe, individually decorated, individually furnished

Room, 1 King Bed, Ocean View, Ground Floor

  • Ocean view
  • 323 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Room, 1 King Bed, Balcony, Ocean View

1 bedroom, in-room safe, individually decorated, individually furnished

Room, 1 King Bed, Balcony, Ocean View

10.0 out of 10
Exceptional
(1 review)
  • Ocean view
  • 323 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Room, 1 King Bed, Non Smoking, Ocean View

1 bedroom, in-room safe, individually decorated, individually furnished

Room, 1 King Bed, Non Smoking, Ocean View

  • Beach view
  • 323 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Room, 1 King Bed, Balcony, Oceanfront

1 bedroom, in-room safe, individually decorated, individually furnished

Room, 1 King Bed, Balcony, Oceanfront

  • Ocean view
  • 323 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Room, 1 King Bed, Balcony, Ocean View

1 bedroom, in-room safe, individually decorated, individually furnished

Room, 1 King Bed, Balcony, Ocean View

  • Ocean view
  • 323 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Double Room, 2 Queen Beds, Balcony, Garden View

1 bedroom, in-room safe, individually decorated, individually furnished

Double Room, 2 Queen Beds, Balcony, Garden View

10.0 out of 10
Exceptional
(2 reviews)
  • Garden view
  • 323 sq ft
  • 1 bedroom
  • Sleeps 3
  • 2 Queen Beds
  • Free WiFi

View all photos for Room, 1 King Bed, Balcony, Ocean View

1 bedroom, in-room safe, individually decorated, individually furnished

Room, 1 King Bed, Balcony, Ocean View

9.0 out of 10
Wonderful
(2 reviews)
  • Ocean view
  • 323 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

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About the neighborhood

Tulum

Located within a 5-minute walk of Cenote Manatí, Casa Altamar is within a 15-minute stroll of Tulum National Park. This 11-room, 3-star hotel has a restaurant, an outdoor pool, and free in-room WiFi.

What's nearby

  • Cenote Manatí - 5 min walk - 0.3 miles
  • Tulum National Park - 8 min walk - 0.5 miles
  • Jaguar Park - 8 min walk - 0.5 miles
  • Xel-Há Park - 9 min drive - 7.1 miles
  • Tulum Mayan Ruins - 10 min drive - 6.6 miles

Getting around

  • Tulum Intl. Airport (TQO) - 57 min drive

Restaurants

  • ‪La Cocina Del Pueblo - ‬9 min drive
  • ‪Chula Vista - ‬9 min drive
  • ‪Xula Vista Restaurant - ‬9 min drive
  • ‪World Cafe - ‬6 min drive
  • ‪Coco Cafe - ‬6 min drive

About this property

Casa Altamar

Guests of Casa Altamar enjoy an outdoor pool, free WiFi in public areas, and spa services. Free parking is available if you drive. Staff members are on hand to provide dry cleaning/laundry services, concierge services, and luggage storage. Other amenities at this beach hotel include a terrace, laundry facilities, and a garden.
Guests can stay connected with free WiFi. Bathrooms offer hair dryers and free toiletries. Laptop-compatible safes, ironing boards, and wardrobes or closets are other standard amenities.
Recreational amenities at the hotel include an outdoor pool.
Guests can pamper themselves by indulging in the onsite spa services. There are couples treatment room(s) available. Services include deep-tissue massages, sports massages, and Swedish massages.

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Onsite parking includes off-street options

Food and drink

  • Daily continental breakfast available 8:30 AM to 11:30 AM for a fee: USD 30 to 35 per person
  • A bar/lounge
  • A restaurant

Things to do

  • Outdoor pool

Family friendly

  • Laundry facilities
  • Outdoor pool
  • Soundproofed rooms

Conveniences

  • Guidebooks
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance

Outdoors

  • Garden
  • On the beach
  • Terrace

Spa

  • Couples treatment rooms
  • Deep-tissue massages
  • In-room massages
  • Sports massages
  • Swedish massages

Accessibility

  • No elevator

More

  • 1 building
  • 3 floors
  • Built in 2009
  • Mosquito nets
  • Smoking not allowed
  • Traditional architecture

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Shower
  • Towels provided

Food and drink

  • Free bottled water

More

  • Access via exterior corridors
  • Air conditioning
  • Electrical adapters
  • Individual decor
  • Individual furnishings
  • Iron/ironing board
  • Laptop-compatible safe
  • Soundproofed rooms
  • Window screens

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 6:00 PM
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

There is no front desk at this property
Guests must contact the property in advance for check-in instructions; your host will greet you
To make arrangements for check-in please contact the property at least 72 hours before arrival using the information on the booking confirmation
You will be asked to provide the property with a copy of your passport after booking
If you are planning to arrive after 8:00 PM please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Host will greet you

Pets

  • This property doesn't allow pets or service animals

Children and extra beds

  • One child 10 years old or younger stays free, per registered adult, when using existing bedding

Property payment types

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for continental breakfast: approximately USD 30 to 35 per person

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
  • Check-in: 3:00 PM
  • Check-out: noon
  • Minimum check-in age: 18
Driving? This property offers free parking.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards, debit cards, and cash.
  • Onsite safety features include a fire extinguisher.

Additional information about polices, regulations, and more:

  • Pool access available from 8:00 AM to 10:00 PM.
  • Reservations need to be made in advance for massage services and spa treatments. Contact the hotel at the phone number listed on your booking confirmation.
  • Registered guests are the only ones allowed in guestrooms.
  • There are no elevators.
  • No cribs or infant beds are available.
  • No rollaway or extra beds are available.

Property is also known as

Casa Altamar Hotel
Casa Altamar Tulum
Casa Altamar Hotel Tulum

Frequently asked questions

What's there to do near Casa Altamar?

This hotel in Tulum is within a 10-minute walk of Tulum National Park, Cenote Manatí, and Jaguar Park. You'll also find Soliman Bay and Maya Adrenaline within a short drive.

Is there parking available at Casa Altamar?

Yes, self parking is offered for free at the hotel.

Is a spa located at Casa Altamar?

Spa services at the hotel include deep-tissue massages, Swedish massages, and couples treatments.

Does Casa Altamar include a casino?

No, Casa Altamar doesn't have a casino.

Will I find an indoor pool at Casa Altamar?

No, this hotel doesn't have an indoor pool; however, there is an outdoor pool. Guests have pool access between 8:00 AM and 10:00 PM.

What do couples enjoy most about Casa Altamar?

This beachfront hotel offers many amenities for couples, including in-room massages as well as a restaurant and an outdoor pool.

Are there hot tubs at Casa Altamar?

No, there isn't a spa tub at this hotel.

Does Casa Altamar feature a restaurant that includes a breakfast menu?

Yes, Casa Altamar serves continental breakfast each morning for a surcharge from its restaurant.

Will Casa Altamar allow pets to stay free of charge?

No, pets and service animals aren't allowed at Casa Altamar.

Are there connecting rooms at Casa Altamar?

No, this hotel doesn't feature connecting guestrooms.

What is the closest airport to Casa Altamar?

The closest major airport to Casa Altamar is Tulum Intl. Airport (TQO), which is about 18.6 mi away.

Are there rooms with balconies at Casa Altamar?

Yes, some guestrooms at this hotel offer a balcony where guests can enjoy ocean and garden views.

Casa Altamar Reviews

Reviews

9.8

Exceptional

Rating 10 - Excellent. 94 out of 104 reviews
Rating 8 - Good. 9 out of 104 reviews
Rating 6 - Okay. 0 out of 104 reviews
Rating 4 - Poor. 1 out of 104 reviews
Rating 2 - Terrible. 0 out of 104 reviews

10/10

Cleanliness

10/10

Staff & service

9.6/10

Amenities

9.6/10

Property conditions & facilities

Reviews

10/10 Excellent

Jeff

Traveled with partner
Liked: Cleanliness, property conditions & facilities
We loved our stay at Casa Altamar. The restaurant staff was gracious, helpful, and made our stay a delight. We enjoyed the small, quiet, private beach area as an alternative to a busy, large, noisy, resort.
Stayed 4 nights in Jan 2026

10/10 Excellent

Marta

Stayed 3 nights in Jan 2026

10/10 Excellent

Sharon

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
This is a small, simple, elegant hotel, very well cared for by a devoted team. Casa Altamar has personality, nice design, beautiful wood finishing/furniture, woven rugs and lampshades, it feels connected to the location. The place is spotless, rooms are cleaned every day. The landscaping is naturalistic and very well done, exotic flowers and palms moving in the breeze. It’s also very functional, the windows have insect screens, it’s air conditioned, there’s a place to wash off sand by the doors. The water for food prep and drinking is purified, coffee, juice and fruit is freely available in the morning. This made me feel almost like a guest in a private home. The location is a 15 minute taxi ride from Tulum town, right on the beach, which is edged with palm trees. We swam every day in the warm sea, saw fishes and a manta ray. You can walk for hours along the beach. The staff here are very special and there is a happy vibe, the restaurant has a terrace with a sea view where you can hang out and enjoy freshly prepared delicious food. Sad to leave! Kudos to Arturo, Amin, John, Diane, Javier and all the staff. Tip: bring water shoes as there are some rocks getting into the sea. Also, you can get a collectiva bus into Tulum for about 35 pesos if you want to party or try other restaurants.
Stayed 7 nights in Dec 2025

10/10 Excellent

Nick

Stayed 6 nights in Dec 2025

10/10 Excellent

Rebekah

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Our room was beautiful, comfortable and spacious. We loved the pool and ocean access, and lounging on the beach. The staff at Casa Altamar were the best we met on our 2 week trip to Mexico. They were so kind, accommodating and thoughtful. Tulum is a unique destination, with different "zones," each with their own vibe. Casa Altamar is north of the town center and "party" beach area. That means you get a quiet and secluded beach (huge plus!) It is a 15min drive to town if you want to explore other parts of Tulum and there are only a few restaurant options nearby, though the hotel's own restaurant is tasty and reasonably priced for the area. It isn't a sandy entry-point beach but the water is beautiful to swim in, they provide snorkels, paddleboards and kayaks.
Stayed 3 nights in Nov 2025

10/10 Excellent

Andrea

Stayed 2 nights in Jul 2025

10/10 Excellent

sabrina

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Apr 2025

10/10 Excellent

Aaron, Alpharetta

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great accommodations, well run, delicious restaurant Stayed here 6 nights, absolutely loved it! Beach - 30 feet water to door - kayaks, paddleboards, water shoes, etc. kayaked each day, and always got equipment - BEST place overall was 2 hammocks at end of the pier! Maintenance - many other properties have 'sargasso' problems - thick, smelly, decaying seaweed - Casa Altamar shovels and removes sargasso daily to keep beach clean - similar diligence cleaning bird poop off pier, vs other nearby hotels Staff - Arturo, Javier, Armin, and others all excellent! - learned our names, food preferences, assisted concerning sites, or refilling bottles - spoke English at least as well as my Spanish :) Restaurant - AMAZING! small menu, but everything *fresh*, well-prepared and presented - favs are tacos arracheras, skirt steak, and everything shrimp - directly above our room - but closes at 9:30PM. happy whole area quiet by 10PM Couple negatives - room advertised as having kitchenette, balcony, and 'laptop compatible safe' - no kitchen, or even mini-fridge in room - tiny (3 sq ft) area outside a sliding door just to hang clothes to dry - safe fits passports or smartphones max. not anchored, and weighs 5 pounds That I'm giving a 5-star review despite the issues says a lot about how great Casa Altamar is. These issues need fixed - with the room, or the listing. However, the property is just so stellar in general. Would definitely want to stay here again next time in Tulum!
Stayed 6 nights in Apr 2025

10/10 Excellent

sarah, Portland

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 9 nights in Apr 2025

10/10 Excellent

michele

Stayed 4 nights in Feb 2025

10/10 Excellent

Robert

Stayed 3 nights in Feb 2025

10/10 Excellent

Ania

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We felt so lucky to have our time at Casa Altimar! It's a sweet little boutique (gem) of a place that we'd certainly hope to travel back to. The friendly atmosphere, delicious food and gorgeous views for days along with the hammocks, sporting gear and loungers was just perfect! Thank you so much for a relaxing time.
Stayed 2 nights in Feb 2025

10/10 Excellent

Janet, W LAFAYETTE

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful space.
Stayed 3 nights in Feb 2025

10/10 Excellent

Kimberley

Liked: Cleanliness, staff & service, property conditions & facilities
Casa Altamar exceeded our expectations. Everyone made us feel welcome and like family. Arturo and literally everyone feels like friends. Our room was beautiful, the food was to die for, and the uncrowded beach was exactly what we were looking for. So thank you to everyone at Casa Altamar for being just the best.
Stayed 4 nights in Jan 2025

10/10 Excellent

Pablo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jan 2025

10/10 Excellent

Shervin

Stayed 3 nights in Dec 2024

10/10 Excellent

Adelaide, SAN FRANCISCO

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The rooms were clean and very comfortable, and the staff was amazing. They went above and beyond to make our stay enjoyable. I highly recommend this hotel to anyone looking to relax. The beach is just a minute away, and the property features a pier with hammocks, a swimming pool, and boards for exploring the water.
Stayed 4 nights in Dec 2024

10/10 Excellent

Kole

Stayed 2 nights in Nov 2024

8/10 Good

Dariush

Liked: Cleanliness, staff & service, property conditions & facilities
!
Stayed 2 nights in Nov 2024

8/10 Good

John

Stayed 3 nights in Apr 2024

10/10 Excellent

Andrew

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Great hotel in a great location. Good food and drink at fair prices on offer.
Stayed 3 nights in Mar 2024

10/10 Excellent

Collin

Stayed 4 nights in Feb 2024

10/10 Excellent

Wesley

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a wonderful short stay at Casa Altamar. The room was very clean and quiet, the staff welcomed us and even made food for us after hours, and the location is gorgeous. I can't say enough about how friendly and helpful the staff were. And the restaurant is excellent! Would always recommend.
Stayed 3 nights in Jan 2024

10/10 Excellent

Ruthie

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I absolutely loved staying at Casa Altamar for my weeklong trip to Tulum. The room was gorgeous and clean, with an ocean view, strong AC and hot water. The facilities were beautiful, quiet and thoroughly relaxing, with laid back beach resort vibes. I agree with the many other reviewers mentioning the top notch staff. I was travelling mostly solo and really appreciated how friendly and helpful everyone was. The only downsides to mention are that there was no fridge in the room, and the restaurant/bar are quite expensive (on par with the other touristy places along the beach in the area, but much pricier than many places in downtown Tulum). You also really need a car if you want to regularly leave the hotel as it’s about a 20 minute drive into town and taxis cost 500 pesos each way. With a car, getting around is very easy and affordable. Thanks Casa Altamar - I would return in a heartbeat!
Stayed 7 nights in Feb 2024

10/10 Excellent

Anne-Sophie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Wonderful and relaxing

As soon as we walked in, we felt welcomed by all the staff. Everybody has been lovely, the food was delicious, the view was incredible. It’s calm and relaxing. I recommend to everyone.
Stayed 2 nights in Jan 2024

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