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Kukulcan by Emotion

Property class: 2.5

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Photo gallery for Kukulcan by Emotion

A clear swimming pool surrounded by palm trees and a thatched-roof structure.
A corridor with white walls, tiled floor, and potted plants.
A hotel room with a bed, a wooden door, a wall-mounted TV, and a tiled floor.
A corridor with white walls, potted plants, and a fire extinguisher.
A hallway with a wooden bench, hanging decorations, and a sign reading "TE KULICAN Emotion".

Reviews

7.6 out of 10
Good

Popular amenities

  • Pool
  • Pet friendly
  • Parking included
  • Free WiFi
  • Air conditioning
  • Breakfast available

Explore the area

View in a map
Ave Tulum 4, Tulum, QROO, 77780
  • Place, Dos Aguas Park
    ‪3 min walk‬
  • Place, Hospital de Tulum
    ‪9 min walk‬
  • Place, Jaguar Park
    ‪3 min drive‬
  • Airport, Tulum Intl. Airport (TQO)
    ‪64 min drive‬

Room options

View all photos for Standard Room, 2 Queen Beds, Non Smoking

A room with two beds, a small table, and a wall decoration.

Standard Room, 2 Queen Beds, Non Smoking

  • 265 sq ft
  • Sleeps 2
  • 2 Queen Beds

View all photos for Triple Room

A hotel room with two beds, a decorative wall, and a window with curtains.

Triple Room

  • 269 sq ft
  • Sleeps 3
  • 2 Queen Beds

View all photos for Quadruple Room

A hotel room with two beds, a decorative wall, and a window with curtains.

Quadruple Room

  • 269 sq ft
  • Sleeps 4
  • 2 Queen Beds

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About the neighborhood

Tulum

Located in Tulum City Center within a 5-minute walk of Dos Aguas Park, Kukulcan by Emotion is within a 15-minute stroll of Hospital de Tulum. This 15-room hotel welcomes guests with conveniences like a winery, an outdoor pool, and free in-room WiFi.

What's nearby

  • Dos Aguas Park - 3 min walk - 0.2 miles
  • Hospital de Tulum - 9 min walk - 0.5 miles
  • Hunab Lifestyle Center - 3 min drive - 0.9 miles
  • Jaguar Park - 3 min drive - 0.9 miles
  • Tulum Mayan Ruins - 10 min drive - 3.3 miles

Getting around

  • Cancun Intl. Airport (CUN) - 91 min drive

Restaurants

  • ‪La Guarida - ‬2 min walk
  • ‪Don Cafeto - ‬1 min walk
  • ‪El Pollo Bronco - ‬1 min walk
  • ‪El Mariachi Loco - ‬1 min walk
  • ‪Tacos Diaz - ‬1 min walk

About this property

Kukulcan by Emotion

Guests staying at Kukulcan by Emotion enjoy access to a winery, an outdoor pool, and free WiFi in public areas. You can take advantage of free parking, along with an area shuttle. The front desk has multilingual staff on hand 24/7 to help with luggage storage, concierge services, and dry cleaning/laundry. Additional amenities include a terrace, laundry facilities, and a garden.
32-inch flat-screen TVs come with cable channels, and guests can stay connected with free WiFi. Relax with a rainfall shower. Balconies or patios, ceiling fans, and desks are other standard amenities.
Recreational amenities at the hotel include an outdoor pool.

The recreational activities listed below are available either on site or nearby; fees may apply.

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Area shuttle (surcharge) up to 50 m
  • Beach shuttle (surcharge)
  • Free self parking on site
  • Limited onsite self parking

Food and drink

  • Daily continental breakfast available 9:00 AM to noon for a fee: USD 3 to 6 for adults and USD 3 to 6 for children

Things to do

  • 24-hour pool access
  • Bicycle rentals
  • Evening entertainment
  • Outdoor pool
  • Winery

Family friendly

  • Laundry facilities
  • Outdoor pool

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Outdoors

  • Garden
  • Pool loungers
  • Terrace

Spa

  • In-room massages

Accessibility

  • No elevator

More

  • 2 buildings
  • 2 floors
  • Colonial architecture
  • Mosquito nets
  • Smoking not allowed

Room amenities

Bedroom

  • Bed sheets provided

Bathroom

  • Private bathroom
  • Rainfall showerhead
  • Shower
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with cable channels

More

  • Air conditioning
  • Ceiling fan
  • Desk
  • Iron/ironing board on request

Policies

Check-in

Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • This property welcomes pets for free
  • Pet weight must not exceed 88 lbs per pet
  • Service animals exempt from fees

Children and extra beds

  • One child 2 years old or younger stays free when using existing bedding

Property payment types

  • Mastercard
  • Visa

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for continental breakfast: approximately USD 3 to 6 for adults, and USD 3 to 6 for children

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher and a first aid kit
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
  • Check-out: noon
  • Minimum check-in age: 18
The front desk is open 24 hours a day. Driving? This property offers free parking.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards, debit cards, and cash.
  • Onsite safety features include a fire extinguisher and a first aid kit.

Additional information about polices, regulations, and more:

  • 24-hour pool access
  • There are no elevators.
  • No cribs or infant beds are available.
  • No rollaway or extra beds are available.

Property is also known as

Kukulcan Emotion Hotel Tulum
Kukulcan Emotion Hotel
Kukulcan Emotion Tulum
Kukulcan Emotion
Kukulcan by Emotion Hotel
Kukulcan by Emotion Tulum
Kukulcan by Emotion Hotel Tulum

Frequently asked questions

Are free cancellation options available at Kukulcan by Emotion?

Kukulcan by Emotion offers free cancellation on some room rates. For additional details, take a look at the cancellation policy on Orbitz.

What is there to do around Kukulcan by Emotion?

This hotel is situated in Tulum City Center, just steps from Dos Aguas Park. You'll also find Tulum Mayan Ruins and Tulum Beach within a short drive.

Is parking available on site at Kukulcan by Emotion?

Yes, self parking is offered for free at the hotel.

Does Kukulcan by Emotion have a casino at the property?

No, Kukulcan by Emotion doesn't have a casino.

Will I find an indoor pool at Kukulcan by Emotion?

No, this hotel doesn't have an indoor pool; however, there is an outdoor pool. Guests have 24-hour pool access.

What will couples enjoy most about a stay at Kukulcan by Emotion?

There are many amenities for couples at this hotel, including in-room massages as well as an outdoor pool and a winery.

Does Kukulcan by Emotion have a hot tub?

No, this hotel doesn't have a spa tub.

Does Kukulcan by Emotion feature a restaurant that includes a breakfast menu?

Kukulcan by Emotion offers continental breakfast each morning for a surcharge though there is no restaurant.

Will Kukulcan by Emotion allow pets to stay free of charge?

Yes, pets stay free at Kukulcan by Emotion.

Does Kukulcan by Emotion have connecting rooms available?

No, there aren't connecting guestrooms at this hotel.

How close is the airport from Kukulcan by Emotion?

The closest major airport to Kukulcan by Emotion is Tulum Intl. Airport (TQO), which is 26.5 mi away (45 minutes by car).

Are there rooms with balconies that I can book at Kukulcan by Emotion?

Yes, every guestroom at Kukulcan by Emotion comes with a balcony/patio.

Kukulcan by Emotion Reviews

Reviews

7.6

Good

Rating 10 - Excellent. 6 out of 27 reviews
Rating 8 - Good. 10 out of 27 reviews
Rating 6 - Okay. 9 out of 27 reviews
Rating 4 - Poor. 2 out of 27 reviews
Rating 2 - Terrible. 0 out of 27 reviews

8.2/10

Cleanliness

8.6/10

Staff & service

6.4/10

Amenities

7.4/10

Property conditions & facilities

Reviews

Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I hurt my knee and had to stay in Tulum for rehab. I was encouraged to stay at the Hotel Kukulcan. The staff was very helpful Antonio and his brother knew the area very well. I felt very safe and protected while staying/rehabbing here. They provided me anything that I needed The pool had a very healing sense to. The pool was very magical when entering the water.
Stayed 1 night in Jun 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Un hotel tranquilo y seguro.

El hotel es austero pero bastante cómodo, las chicas de recepción son muy amables al igual que los dueños, si van por unos días y quieren fiesta en tulum esta es tu mejor opción, está literal enfrente de todos los bares y antros del centro, amé eso. En general si me volvería a hospedar aquí
Stayed 5 nights in Jan 2025
Verified review

6/10 Okay

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
We hadden een ruime kamer met 2 grote bedden (voor 2 personen). Zwembad is prima, al ligt dit aan een parkeerplek tussen de kamers aan de voorzijde & achterzijde (dus geen privacy voor de hotelgasten) Onze airco deed het niet en ondanks dat we dit meteen na de 1e nacht gemeld hadden merkte we geen verschil. Ivm t warme weer kiezen we bewust een kamer met airco en we mogen er van uitgaan dat deze het ook doet! Hier zijn we niet tevreden over
Stayed 3 nights in May 2023
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Buena ubicación en el centro de Tulum.
Stayed 5 nights in Aug 2021
Verified review

4/10 Poor

Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
Close proximity to ADO bus terminal. First 2 rooms we entered were unsecured. Finally 3rd room was decent enough to securely stay the night. The ac was mediocre. Couldn't find the right setting to be cool. 2am tenants staying on our floor as us were drinking and causing a racket. Kept us up most of the night. Never staying here again.
Stayed 1 night in Aug 2021
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excelente servicio.

Hotel bonito y cómodo, los chicos de recepción muy amables al igual que el resto de los trabajadores. Tiene buena ubicación, a unas cuadras del ADO y cerca de restaurantes y tiendas.
Stayed 1 night in May 2021
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Recomendable

Todo muy bien
Stayed 1 night in May 2021
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excelente ubicación

La ubicación es excelente, y la alberca le da un plus
Stayed 1 night in Apr 2021
Verified review

6/10 Okay

Liked: Staff & service
Poco estacionamiento
Stayed 1 night in Apr 2021
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice place

Great stay, friendly staff. Sheets a little thin.
Stayed 1 night in Apr 2021
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Recomendable

Buena ubicacion y limpio
Stayed 1 night in Mar 2021
Verified review

6/10 Okay

Liked: Cleanliness, staff & service
Disliked: Room comfort

Neutral.

La atención fue muy buena, la habitación no fue para nada lo que esperaba. La ventana era de rendijas por tanto el ruido era bastante tanto de los otros huéspedes cono el de la calle, al día siguiente pedí un cambio de habitación explicando lo anterior y muy amablemente accedieron.
Stayed 2 nights in Feb 2021
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good place to stay in Tulum. In the commercial area with an excellent location to go Cancun or Bcalar.
Stayed 3 nights in Dec 2020
Verified review

6/10 Okay

Liked: Staff & service
This is an ok place if your only going to sleep and dont care how ur bed looks!
Stayed 1 night in Jan 2020
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Super
Stayed 4 nights in May 2019
Verified review

6/10 Okay

Almost no water comes out of shower. Probably minerals from water clogged almost every hole in shower head. Most buildings like this in Mexico water comes from rooftop tanks so there is never a lot to start with. There is parking for about 12 or more cars in the middle of hotel. Great if you have a car, but noisy as they come and go and people use their electronic lock/unlock as the horn beeps twice each time.
Stayed 4 nights in Mar 2019
Verified review

6/10 Okay

Liked: Staff & service
Disliked: Amenities, property conditions & facilities
have TV Like as offer on the advertising ,and working wi-fi ,better beds sheets and blankets and towels, are towels were transparent fabric
Stayed 3 nights in Jan 2019
Verified review

6/10 Okay

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2025
Verified review

6/10 Okay

Liked: Cleanliness, staff & service
Stayed 2 nights in Apr 2023
Verified review

8/10 Good

Stayed 1 night in Feb 2022
Verified review

4/10 Poor

Disliked: Property conditions & facilities, room comfort
Stayed 5 nights in Dec 2021
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Muy buena experiencia , centrico , seguro

Stayed 1 night in Jan 2021
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2019
Verified review

8/10 Good

Liked: Property conditions & facilities
Stayed 3 nights in Dec 2019
Verified review

8/10 Good

Liked: Staff & service, property conditions & facilities
Stayed 3 nights in Nov 2019

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