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Siente Tulum Hotel & Cenote Club

3.0 star property

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Photo gallery for Siente Tulum Hotel & Cenote Club

Terrace/patio
Front of property
Lobby
Reception
Outdoor pool

Reviews

8.2 out of 10
Very good

Popular amenities

  • Pool
  • Free WiFi
  • Restaurant
  • Air conditioning
  • 24/7 front desk

Explore the area

View in a map
Carretera Federal Cancún - Tulum, No. 307 KM 230, Mz. 1, Lt. 1, Tulum, QROO, 77760
  • Place, Jaguar Park
    ‪3 min walk‬
  • Place, Tulum National Park
    ‪6 min walk‬
  • Place, Tulum Mayan Ruins
    ‪11 min walk‬
  • Airport, Tulum Intl. Airport (TQO)
    ‪50 min drive‬

Room options

View all photos for Junior Studio Suite, 1 King Bed

Junior Studio Suite, 1 King Bed | In-room safe, individually decorated, individually furnished, desk

Junior Studio Suite, 1 King Bed

7.0 out of 10
Good
(2 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, 2 Queen Beds

Deluxe Room, 2 Queen Beds | In-room safe, individually decorated, individually furnished, desk

Deluxe Room, 2 Queen Beds

8.8 out of 10
Excellent
(3 reviews)
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Deluxe Room, 1 King Bed

Deluxe Room, 1 King Bed | In-room safe, individually decorated, individually furnished, desk

Deluxe Room, 1 King Bed

9.6 out of 10
Exceptional
(5 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Siente Basic Room

Siente Basic Room | In-room safe, individually decorated, individually furnished, desk

Siente Basic Room

  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Bed OR 2 Double Beds

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About the neighborhood

Tulum

Siente Tulum Hotel & Cenote Club places you within a 15-minute stroll of popular sights such as Tulum Mayan Ruins and Tulum National Park. This 3-star hotel has 83 rooms and welcomes guests with a restaurant, an outdoor pool, and free in-room WiFi.

What's nearby

  • Jaguar Park - 3 min walk - 0.2 miles
  • Tulum Tower - 5 min walk - 0.3 miles
  • Tulum National Park - 6 min walk - 0.4 miles
  • Tulum Mayan Ruins - 11 min walk - 0.6 miles
  • Playa Ruinas - 16 min walk - 0.9 miles

Getting around

  • Tulum Intl. Airport (TQO) - 51 min drive

Restaurants

  • ‪Starbucks - ‬2 min drive
  • ‪Playa Pescadores - ‬11 min drive
  • ‪Frosty's - ‬8 min walk
  • ‪Häagen-Dazs - ‬7 min walk
  • ‪Villa Pescadores - ‬10 min drive

About this property

Siente Tulum Hotel & Cenote Club

Siente Tulum Hotel & Cenote Club features an outdoor pool, free WiFi in public areas, and coffee in a common area. The front desk is staffed 24/7 to help with concierge services, and answer any questions about the accommodations.
50-inch flat-screen TVs come with cable channels and Netflix, and guests can stay connected with free WiFi. Relax with a rainfall shower. Ceiling fans, safes, and desks are also standard.
Recreational amenities at the hotel include an outdoor pool.

The recreational activities listed below are available either on site or nearby; fees may apply.

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Apr 8 - Apr 9
Total with taxes and fees
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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transportation

  • Onsite parking includes off-street options

Food and drink

  • A restaurant
  • Coffee and tea in common areas
  • Snack bar/deli

Things to do

  • Bicycle rentals
  • Outdoor pool

Family friendly

  • Outdoor pool
  • Snack bar/deli

Conveniences

  • 24-hour front desk

Guest services

  • Concierge services
  • Tour and ticket assistance

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)

More

  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Rainfall showerhead
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 50-inch flat-screen TV with cable channels
  • Netflix
  • Streaming services

More

  • Air conditioning
  • Ceiling fan
  • Desk
  • Electrical adapters
  • Individual decor
  • Individual furnishings
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 2:00 AM
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
Late check-out fee: 50 percent of room rate

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
Information provided by the property may be translated using automated translation tools

Renovations and closures

The following facilities are closed on Friday and Saturday:
  • Children's pool
  • Indoor pool
  • Outdoor pool

Access methods

Staffed front desk

Pets

  • Service animals exempt from fees

Property payment types

Important information

Fees

You'll be asked to pay these charges at the property:

  • A tax is imposed by the city: MXN 58.66 per accommodation, per night. This tax does not apply to children under 12 years of age.
  • Resort fee: MXN 60.5 per person, per night
The resort fee includes:
  • Additional inclusions
  • Beach towels
  • Parking
  • Shuttle service

These are all of the charges provided to us by the property.

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Late check-out fee: 50 percent of room rate (subject to availability)

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
  • Check-in: 3:00 PM
  • Check-out: noon
  • Minimum check-in age: 18
The front desk is open 24 hours a day.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards, debit cards, and cash.
  • Onsite safety features include a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards.
  • Cashless payment methods are available for all transactions.

Additional information about polices, regulations, and more:

  • No cribs or infant beds are available.
  • No rollaway or extra beds are available.

Property is also known as

Hotel MX tulum
Siente Tulum Hotel
Siente Tulum Tulum
Siente Tulum Hotel Tulum

Frequently asked questions

Is a free cancellation option available at Siente Tulum Hotel & Cenote Club?

Siente Tulum Hotel & Cenote Club offers free cancellation on select room rates. If you'd like to learn more, take a look at the cancellation policy on our site.

How much does it cost to stay at Siente Tulum Hotel & Cenote Club?

As of Mar 23, 2026, prices found for a 1-night stay for 2 adults at Siente Tulum Hotel & Cenote Club on Apr 22, 2026 start from $60, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What can I see near Siente Tulum Hotel & Cenote Club?

This hotel is located in Tulum, a short 11-minute walk from Tulum Mayan Ruins and also 6 minutes on foot from Tulum National Park. You'll also find Tulum Beach and Gran Cenote within a short drive.

Is there parking available at Siente Tulum Hotel & Cenote Club?

No, there isn't parking at this hotel.

Does Siente Tulum Hotel & Cenote Club have a casino on the premises?

No, Siente Tulum Hotel & Cenote Club doesn't have a casino.

Will I find an indoor pool at Siente Tulum Hotel & Cenote Club?

No, this hotel doesn't have an indoor pool; however, there is an outdoor pool.

Is Siente Tulum Hotel & Cenote Club a good place to stay for couples?

Couples staying at this hotel will appreciate amenities like a rainfall showerhead and Netflix as well as an outdoor pool.

Does Siente Tulum Hotel & Cenote Club have a hot tub?

No, there isn't a spa tub at this hotel.

Does Siente Tulum Hotel & Cenote Club have a restaurant with a breakfast menu?

No, Siente Tulum Hotel & Cenote Club doesn't have a restaurant that serves breakfast.

Will Siente Tulum Hotel & Cenote Club allow pets to stay for free?

No, pets aren't allowed at Siente Tulum Hotel & Cenote Club though service animals are welcome.

Does Siente Tulum Hotel & Cenote Club have connecting rooms available?

No, this hotel doesn't feature connecting guestrooms.

What is the closest airport to Siente Tulum Hotel & Cenote Club?

The closest major airport to Siente Tulum Hotel & Cenote Club is Tulum Intl. Airport (TQO), which is 26.7 mi away (51 minutes by car).

Are there rooms with balconies at Siente Tulum Hotel & Cenote Club?

No, there aren't any guestrooms with balconies at Siente Tulum Hotel & Cenote Club.

Siente Tulum Hotel & Cenote Club Reviews

Reviews

8.2

Very Good

Rating 10 - Excellent. 61 out of 120 reviews
Rating 8 - Good. 22 out of 120 reviews
Rating 6 - Okay. 24 out of 120 reviews
Rating 4 - Poor. 5 out of 120 reviews
Rating 2 - Terrible. 8 out of 120 reviews

8.6/10

Cleanliness

8.8/10

Staff & service

7.6/10

Amenities

8.0/10

Property conditions & facilities

Reviews

2/10 Terrible

Rebecca

Disliked: Cleanliness, property conditions & facilities
Entire hotel seemed neglected. We ended up finding somewhere else to stay.
Stayed 1 night in Dec 2025

6/10 Okay

Gustavo

Traveled with family
Disliked: Cleanliness, amenities, property conditions & facilities
Good location.
Stayed 5 nights in Nov 2025

10/10 Excellent

Ramiro

Traveled with family
Liked: Cleanliness, staff & service
Yes I had the mayan ruins really close and markets
Stayed 5 nights in Oct 2025

10/10 Excellent

Maria

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Recommended. Room was so clean. Perfect location if you are going to visit the ruins, breakfast buffet was so good, the jungle view was amazing. The price excellent. We arrived at night and went to one of the 2 little restaurants close to the hotel, food was delicious and cheap. We'll stay again next time we visit Tulum.
Stayed 1 night in Oct 2025

8/10 Good

BARRY

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was great every thing very clean Would liked to have a bar in lobby area esp in evenings and rainy days The mosquitoes are a problem in dinning area and at bar on roof . food was fine and location easy to go to ruins, stores and catch local transportation
Stayed 7 nights in Oct 2025

10/10 Excellent

Carrie

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities
The man hotel manager was very helpful and kind
Rooftop pool
Entrance
Front
Stayed 5 nights in Aug 2025

6/10 Okay

Dane, Harrison Hot Springs

Traveled with partner
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
The rooms, reception and staff were great. We chose the all inclusive but the food was mediocre. Breakfast was great. Fantastic location. Right across the street from the entrance to the Tulum ruins. However it was really hard to find because the outside looks very derelict and it is slightly off the main road.
Stayed 2 nights in Aug 2025

6/10 Okay

Harold

Disliked: Property conditions & facilities
Overall, my stay was good, but there were a few downsides. There were quite a lot of flies around the food, outdoors, and especially on the rooftop, which affected cleanliness. The toilet didn’t flush properly at first, though it worked fine afterward. The landscaping at the front of the building could also use improvement. On the positive side, the staff was very nice, and the location was decent—close to the Mayan Ruins and about a 20–30 minute drive from Taboo and Papaya Playa Beach Club.
Stayed 4 nights in Aug 2025

8/10 Good

Danielle

Traveled with partner
Liked: Cleanliness, staff & service
There were limited food options and limited alcohol options
Stayed 4 nights in Aug 2025

6/10 Okay

Danielle

Traveled with partner
Liked: Cleanliness, staff & service
The resort was nice overall however I do not care for the limited food selection but all inclusive doesn’t really mean all inclusive. It means you’re going to eat whatever I cook for the day and often they ran out of alcohol. But the staff was really nice and my room pretty much look just like the picture.
Stayed 4 nights in Aug 2025

10/10 Excellent

Kristine Kate Tuiza

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Had a great stay at Siente Tulum. Convenient location close to the national park and tulum ruins. The collectivo stops right outside the hotel which was very convenient. The staff were great and very friendly. Food was good, could use some more variety but overall worth it for the all inclusive. A couple of cons: our door didn’t shut/lock properly without slamming it shut (room 319). There was a water issue on one of the nights we stayed, but did resolve within about 30 mins. The hotel has some very good potential. Overall a great stay and will definitely consider staying again.
Stayed 5 nights in Jul 2025

2/10 Terrible

Ronald

Traveled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
I really wanted like this place but it makes it hard on itself. Price is reasonable which tempered expectations from the start I was prepared for small inconvenience..We had a suite with a king bed the room was spacious and had 2 nice big TV with netflix, the AC worked good and the bed was pretty comfortable Mauricio at the front desk was very nice and helpful ..Hot is not far from busy area about 5 min drive ...Thats where the positives end. The all inclusive is a joke food is nearly inedible. We saw a roach on the buffet and kitchen staff was very unclean seen the "chef wiping sweat off his head then grabbing nacho chips and throwing them on a plate for guest. All the left overs get turned into a goulash and keep getting reserved ..we tried a breakfast/lunch and dinner and that was it for 5 days .you can only get drinks at the top floor bar it was unmanned half the time and drinks were very diluted another waste ..The pool is TInY and cloudy 5 people vis crowded...Super stingy with towels and bad quality ..the were several huge spiders in our room . The toilet randomly stopped working for about half a day. The was a 4 x4 window in the "living room " missing the curtain so our room was exposed to the alley it was facing we were uncomfortable and they tied a bed sheet over the window FOR 5 DAYS. the front entrance to the hotel is decent but you park in the back it smells like sewage and has molding puddles of standing water . You go thru a corridor that looks abandoned
Stayed 4 nights in Jul 2025

6/10 Okay

alison

Traveled with group
Liked: Cleanliness
3 night stay, pleasant staff, located within walking distance of the Tulum ruins. Flag down a Colectivo for cheap transport into town. The room was a good size, updated reasonably recently, powerful a/c. Toilet broke down twice, not used heavily. Safe not working from day one. Fire alarm system maybe not working (appeared to have been pulled and not reset, picture attached)? Limited hours for maintenance, they weren't able to fix the safe and on the second day moved us to a new room because their maintenance staff were already gone by 6pm. Overall content with the stay for the price, staff and location
Stayed 3 nights in Jul 2025

2/10 Terrible

Jackeline

Traveled with family
Disliked: Cleanliness, amenities, property conditions & facilities
This property was a total disappointment, false advertisement. The pictures on cheatickets were totally false. Everything in the room that was metal was rusty, even the outside of the building. When we got there I could not believe it was the same building on the picture listed on the website. The first night, the toilet did not work, broken safe, sink in the sleeping area and not in the bathroom. Toilet and shower was so tiny. Towels were stained and the bikes were rusty. The TV did not work, no phone in the room. If I was told about the condition of the hotel and the room prior to arriving or when booking I would not have mind but none of this was listed and I was totally blindsided by the condition of this building. The staff was super nice though and this hotel has potential and the downtown area is very nice. Recommend visiting the cenotes.
Stayed 4 nights in Jun 2025

10/10 Excellent

Daniel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was a cool Place to visit
Stayed 3 nights in May 2025

8/10 Good

Andy

Traveled with partner
Liked: Cleanliness, property conditions & facilities
My girlfriend and I stayed here for our trip to Tulum. It was exactly what we expected but some things were a little disappointing. The food to begin with is not worth the all inclusive price at all and to be honest it was unappealing and cheap. The drinks were very inconsistent. The servers at the rooftop were not very friendly whatsoever. There was 2 people that was great though but the rest seemed like they hated to see my gf and I (we’re Asian American and African amaerican). Overall great place to rest your head, but not a good place to enjoy a day there.
Stayed 4 nights in May 2025

4/10 Poor

Verified traveler

Traveled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Nice staff but terrible hotel. Uncomfortable, unappealing. Feels half finished. Left early despite having already paid. Double paying for another hotel was better than staying another night at this one.
Stayed 2 nights in Apr 2025

2/10 Terrible

Roksana

Stayed 3 nights in Apr 2025

6/10 Okay

dawn

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Stayed 7 nights in Mar 2025

10/10 Excellent

Fredricka

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Siente was wonderful I had a great time I enjoyed the all inclusive the staff were incredibly kind and eager to serve although I drank quite a lot a felt nothing at all I ended up buying my own tequila bottle for 12$ at the store down the street. The food was okay very basic but filling. We rented bikes for 250 mxn and a 500mxn deposit. The ruins are down the street I wish I hadn’t rented bikes to go and just walked instead.
Stayed 2 nights in Mar 2025

10/10 Excellent

Nick

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 14 nights in Feb 2025

10/10 Excellent

Toni Anne

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was a great place to stay. Beds were a little hard and the hot water was inconsistent but staff was friendly and helpful. I’d stay here again.
Stayed 6 nights in Feb 2025

6/10 Okay

Peter

Traveled with partner
Liked: Cleanliness, staff & service
The room was simple but nice. The bed was very firm. No blow dryer. The food selection was limited and I wasn't impressed with the quality. The staff was helpful and friendly. For the price it was just okay. I don't think I will stay there again.
Stayed 4 nights in Feb 2025

10/10 Excellent

Leslie

Stayed 5 nights in Jan 2025

8/10 Good

Marian

Traveled with partner
Liked: Cleanliness, staff & service
The location of the hotel is great! The room was very spacious. I brought a hair dryer as I knew there wouldn’t be one in the room. There is a safe in the room. We would have liked a small refrigerator for water. We chose the all inclusive plan which was well worth it as the breakfast was excellent. We were out during the day so I can’t comment on lunch but dinner was good although a larger variety of choices would be an improvement; as well as a larger choice in beverages at the bar. I had hoped the fitness room would be available but was told it was being repaired. One should also be aware that all the beach accesses require a nominal fee ; the beaches are absolutely breathtaking. Also do rent bicycles as they are very popular in Tulum and biking paths are easily accessible! We also loved the rooftop at the hotel for the meals and view!
Stayed 7 nights in Jan 2025