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Hotel Mundo Maya Tulum

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Photo gallery for Hotel Mundo Maya Tulum

Aerial view
Front of property
Interior
Spa
Spa

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Spa
  • Parking included
  • Free WiFi
  • Restaurant
  • Air conditioning

Explore the area

View in a map
Cancun-Tulum Federal Highway, Km 221, Tulum Naval Air Station, Col. Tumben Kaa, Tulum, QROO, 77760
  • Place, Jaguar Park
    ‪1 min walk‬
  • Place, Tulum Mayan Ruins
    ‪7 min drive‬
  • Place, Playa Paraiso
    ‪21 min drive‬
  • Airport, Tulum Intl. Airport (TQO)
    ‪73 min drive‬
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  • Extra savings and perks for Rewards members
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Room options

View all photos for Deluxe Room, Balcony, Garden View

Premium bedding, down comforters, in-room safe, desk

Deluxe Room, Balcony, Garden View

10.0 out of 10
Exceptional
(2 reviews)
  • Garden view
  • 344 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Double Room, Balcony, Garden View

Deluxe Double Room, Balcony, Garden View | Premium bedding, down comforters, in-room safe, desk

Deluxe Double Room, Balcony, Garden View

10.0 out of 10
Exceptional
(3 reviews)
  • Garden view
  • 344 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

View all photos for Junior Suite

Premium bedding, down comforters, in-room safe, desk

Junior Suite

  • Garden view
  • 689 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Presidential Suite

Premium bedding, down comforters, in-room safe, desk

Presidential Suite

10.0 out of 10
Exceptional
(2 reviews)
  • Garden view
  • 1033 sq ft
  • 2 bedrooms
  • Sleeps 6
  • 1 King Bed and 2 Double Beds

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About the neighborhood

Tulum

Hotel Mundo Maya Tulum places you within 3 miles (5 km) of popular attractions like Tulum Mayan Ruins and Playa Paraiso. This 336-room, 4-star hotel welcomes guests with 4 outdoor pools, a restaurant, and a 24-hour gym.

What's nearby

  • Jaguar Park - 1 min walk - 0.0 miles
  • Tulum Mayan Ruins - 7 min drive - 2.2 miles
  • Xel-Há Park - 18 min drive - 13.4 miles
  • Tulum Beach - 21 min drive - 8.4 miles
  • Playa Paraiso - 21 min drive - 7.9 miles

Getting around

  • Tulum Intl. Airport (TQO) - 59 min drive

Restaurants

  • ‪Soriana Híper Tulum - ‬9 min drive
  • ‪King Kebab - ‬6 min drive
  • ‪Starbucks - ‬8 min drive
  • ‪La Coqueta - ‬8 min drive
  • ‪Burger King - ‬8 min drive

About this property

Hotel Mundo Maya Tulum

Renovated in 2025, Hotel Mundo Maya Tulum offers 4 outdoor pools, a gym, and free WiFi in public areas. There's free parking and a beach shuttle. Front-desk staff can answer questions 24/7, and assist with tours or tickets, securing valuables, and luggage storage. Additional amenities include a terrace, local meal delivery service, and a garden.
Guests can expect free WiFi and 60-inch flat-screen TVs with cable channels. Beds are dressed in premium bedding and down comforters, and bathrooms offer hair dryers. Other standard amenities include balconies, free local calls, and ceiling fans.
4 outdoor swimming pools are on site along with a health club.
Guests can pamper themselves by indulging in the onsite spa services. Services include massages.

Similar properties

Exterior
Holiday Inn Tulum by IHG
Tulum City Center
  • Pool
  • Pet friendly
  • Parking included
  • Free WiFi
8.8 out of 10, Excellent, 105 reviews
$50 nightly
The price is $64
May 17 - May 18
Total with taxes and fees
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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 250+ Mbps (good for 3–5 people or up to 10 devices)
  • Available in some public areas: Free WiFi

Parking and transportation

  • Height restrictions apply for onsite parking
  • Beach shuttle (surcharge)
  • Onsite parking available only on request
  • Free secured, uncovered self parking on site
  • Free uncovered extended parking on site
  • RV/bus/truck parking (surcharge) on site
  • Wheelchair-accessible parking available

Food and drink

  • Daily continental breakfast available 7:30 AM to 11:00 AM for a fee: MXN 240 for adults and MXN 240 for children
  • A bar/lounge
  • A poolside bar
  • A restaurant
  • A swim-up bar

Things to do

  • 24-hour gym
  • 24-hour pool access
  • 4 outdoor pools
  • Billiards/pool table
  • Foosball table

Family friendly

  • 4 outdoor pools
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Guidebooks
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Proposal/romance packages
  • Tour and ticket assistance

Outdoors

  • Beach loungers
  • Beach towels
  • Garden
  • In a national park
  • Outdoor furniture
  • Pool loungers
  • Pool umbrellas
  • Terrace

Spa

  • Massage
  • Spa services

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 10 accessible parking spaces
  • Elevator (36 inch wide door)
  • Grab bar in shower (47 inches high)
  • Hardwood flooring in public areas
  • Smooth flooring in public areas
  • Smooth flooring in room
  • Thin carpet in public areas
  • Tile flooring in public areas
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk

More

  • 3 floors
  • 8 buildings
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • At least 80% organic food
  • Built in 2023
  • Comprehensive food waste policy
  • Local culture and ecosystem education
  • Locally-owned and organized tours and activities
  • Renovated entire property - March 2025
  • Smoking not allowed
  • Traditional architecture
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Premium bedding

Bathroom

  • Hair dryer
  • Heated bathroom floor
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 60-inch flat-screen TV with cable channels

Food and drink

  • Champagne service
  • Late-night room service
  • Meal delivery service

More

  • Air conditioning
  • Ceiling fan
  • Desk
  • Free local calls
  • Laptop workspace
  • LED lighting
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 11:00 PM
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
If you are planning to arrive after noon please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Service animals exempt from fees

Children and extra beds

  • Up to 2 kids 11 years old and younger stay free when using existing bedding

Property payment types

Important information

Fees

You'll be asked to pay these charges at the property:

  • A tax is imposed by the city: MXN 58.66 per accommodation, per night. This tax does not apply to children under 12 years of age.

These are all of the charges provided to us by the property.

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for continental breakfast: approximately MXN 240 for adults and MXN 240 for children

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve onsite parking
This property accepts credit cards and debit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a fire extinguisher
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
  • Check-in: 3:00 PM
  • Check-out: noon
  • Minimum check-in age: 18
The front desk is open 24 hours a day. Driving? This property offers free self parking, along with free extended parking.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • Guests must contact this property in advance to reserve onsite parking.
  • This property accepts credit cards and debit cards. Cash is not accepted. 
  • Onsite safety features include a fire extinguisher.
  • Cashless payment methods are available for all transactions.

Additional information about polices, regulations, and more:

  • 24-hour pool access
  • Parking has height restrictions.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Hotel Gafsacomm Tulum Hotel
Hotel Gafsacomm Tulum Tulum
Hotel Gafsacomm Tulum Hotel Tulum

Frequently asked questions

What's there to do around Hotel Mundo Maya Tulum?

This hotel is located in Tulum, just steps from Jaguar Park. You'll also find Tulum Mayan Ruins and Tulum National Park within a short drive.

How much does it cost to stay at Hotel Mundo Maya Tulum?

As of May 8, 2026, prices found for a 1-night stay for 2 adults at Hotel Mundo Maya Tulum on May 11, 2026 start from $179, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available on site at Hotel Mundo Maya Tulum?

Yes, extended and self parking are offered for free at the hotel. Though parking is available on request, wheelchair-accessible parking, bicycle parking, and RV/bus/truck parking are also available.

Is a spa located at Hotel Mundo Maya Tulum?

Spa services at the hotel include massages.

Does Hotel Mundo Maya Tulum feature a casino on the premises?

No, Hotel Mundo Maya Tulum doesn't have a casino.

Is there an indoor pool at Hotel Mundo Maya Tulum?

No, this hotel doesn't have an indoor pool; however, there are 4 outdoor pools. Guests have 24-hour pool access.

Is Hotel Mundo Maya Tulum good for couples?

There are many amenities for couples at this hotel, including champagne service as well as a restaurant and 4 outdoor pools.

Are there hot tubs at Hotel Mundo Maya Tulum?

No, this hotel doesn't have a spa tub.

Does Hotel Mundo Maya Tulum have a restaurant that serves breakfast?

Yes, Hotel Mundo Maya Tulum serves continental breakfast each morning for a surcharge from its restaurant.

Does Hotel Mundo Maya Tulum allow pets to stay free of charge?

No, pets aren't allowed at Hotel Mundo Maya Tulum though service animals are welcome.

Are there connecting rooms at Hotel Mundo Maya Tulum?

No, this hotel doesn't feature connecting guestrooms.

Where is the closest airport to Hotel Mundo Maya Tulum?

The closest major airport to Hotel Mundo Maya Tulum is Tulum Intl. Airport (TQO), which is 29.3 mi away (59 minutes by car).

Are there rooms with balconies that I can book at Hotel Mundo Maya Tulum?

Yes, every guestroom at Hotel Mundo Maya Tulum comes with a balcony and some offer garden views.

Hotel Mundo Maya Tulum Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 40 out of 51 reviews
Rating 8 - Good. 7 out of 51 reviews
Rating 6 - Okay. 3 out of 51 reviews
Rating 4 - Poor. 0 out of 51 reviews
Rating 2 - Terrible. 1 out of 51 reviews

9.8/10

Cleanliness

9.8/10

Staff & service

9.0/10

Amenities

9.8/10

Property conditions & facilities

Reviews

10/10 Excellent

Adriana

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Everything about this place is beautiful
Stayed 1 night in Jan 2026

10/10 Excellent

Fiorella

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Great hotel and service!! cozy and big comfortable rooms!
Stayed 7 nights in Dec 2025

8/10 Good

Michael

Stayed 1 night in Jan 2026

10/10 Excellent

Dan, Boulder

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
1. The safe is useless as it is not attached to the closet structure. 2. The wristband used to open the room is not reliable, and it is not a convenient way to open the door. 3. Housekeeping visits were very late twice
Stayed 5 nights in Dec 2025

10/10 Excellent

Rebecca

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Gorgeous hotel! Pristine place . The rooms, pools, landscaping, cleanliness, comfort, staff are all incredible. Only cons are that it’s not near anything. You need a car to get around. They offer golf cart shuttle to a convenience store to grab food or drinks. The menu is limited at the hotel restaurant. No tip option on hand pay machines so bring cash . They can’t make small change so it’s a bit inconvenient. We ran out small bills then couldn’t tip anymore. No nightly entertainment either. It was a very quiet place when we came. My daughter and I had the pools to ourselves. It was lovely. Peaceful and no people.
Stayed 6 nights in Jan 2026

8/10 Good

Nyomi

Traveled with partner, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This place is great! The staff were amazing. Massages were great! We really enjoyed our stay and transportation to the city bus stop is easy and included. The pool is awesome and heated and not overly busy. The only reason I gave 4 stars is because we found it a little pricy being that it is not all inclusive. We also kept having to buy water because we drink a lot of it and they only provided two a day even though there was the of us. Overall, this place was great! We would return!
Stayed 6 nights in Dec 2025

10/10 Excellent

Ashley Rahul

Amazing hotel, truly spectacular
Stayed 3 nights in Dec 2025

10/10 Excellent

Sofia

Stayed 1 night in Jan 2026

8/10 Good

Ashok Kumar

Liked: Cleanliness, staff & service
Mumfoot Maya
Stayed 2 nights in Dec 2025

8/10 Good

José Manuel

Traveled with family
Liked: Cleanliness, property conditions & facilities
Disliked: Amenities
En las amenidades no cuentan con los servicios como lo indican (Sport Bar sin señales para juegos deportivos)
Stayed 5 nights in Dec 2025

10/10 Excellent

Ernesto R

Stayed 4 nights in Dec 2025

10/10 Excellent

JOSE

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
One of the best hotel I have stayed ever...
Stayed 4 nights in Dec 2025

10/10 Excellent

Cara

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
The resort was beautiful, clean, quiet, amazing staff, very friendly and location was perfect!
Stayed 6 nights in Dec 2025

10/10 Excellent

Adolfo

Liked: Cleanliness, amenities, property conditions & facilities
Cleanliness, kind staff
Stayed 7 nights in Dec 2025

10/10 Excellent

Manuel

Liked: Amenities
Amazing facilities, friendly and welcoming service
Stayed 2 nights in Oct 2025

10/10 Excellent

Tanya

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Jul 2025

2/10 Terrible

Alejandro

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Double charged for the same stay

Pre-Paid with Hotels.com but the hotel charged me twice by mistake. Concierge Christian Navakr did not respond to my request for a re-fund and did not provide a receipt. Make sure if you pre-pay that the frond desk do not charge you twice.
Stayed 5 nights in Apr 2025

10/10 Excellent

Alejandro

Stayed 2 nights in Jan 2026

10/10 Excellent

Jean Pool moreno

Traveled with family
Liked: Cleanliness, property conditions & facilities
El hotel está muy padre
Stayed 5 nights in Jan 2026

6/10 Okay

Juan Gustavo Rangel

Traveled with family and small children
Liked: Cleanliness, property conditions & facilities
Disliked: Amenities
El lugar es bonito y las instalaciones son nuevas. Pero hay cosas que hacen que baje de nivel. Por ejemplo, en el baño del restaurante uno de los excusados no tiene media luna para sentarse, a pesar de que intentan ser “lujosos”. El hotel estaba casi solo y aún así, se les olvidaba asear mi cuarto… le falta mucha vida y promoción.
Stayed 4 nights in Jan 2026

10/10 Excellent

Juan Martín

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
El hotel está muy lindo. Las habitaciones excelentes, albercas muy grandes, pero lo mejor fue el personal del hotel todos muy amables
Stayed 3 nights in Dec 2025

10/10 Excellent

sebastian

Stayed 3 nights in Dec 2025

10/10 Excellent

Luis Ariel

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Increíble experiencia, fue mi segunda ves en este hotel y lo recomiendo 100%
Stayed 1 night in Jan 2026

10/10 Excellent

Allan

Liked: Cleanliness, staff & service, amenities
Nunca agrego reviews pero este lugar vale la pena, un oasis en Tulum, fusión entre calidad e instalaciones de resort con precios más que excelentes
Stayed 3 nights in Jan 2026

10/10 Excellent

Gustavo

Traveled with family
Liked: Cleanliness, staff & service, amenities
O quarto e os funcionários são SENSACIONAIS. Instalações ótimas. Novas. Aquele cheirinho de tudo novo. Piscina perfeita também. Academia completa. Importante esclarecer que ficam dentro da uma reserva ambiental, e isso gera um custo (não muito alto) extra. Uma pena que não tem café da manhã incluído na reserva!
Stayed 6 nights in Dec 2025