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Hotel Mundo Maya Tulum

4.5 star property
Luxury hotel with 4 outdoor pools and a health club
VIP Access

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Photo gallery for Hotel Mundo Maya Tulum

Aerial view
Interior
Front of property
Spa
Spa

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Parking available
  • Pool
  • Bar
  • Room service
  • Spa
  • Housekeeping

Explore the area

View in a map
Cancun-Tulum Federal Highway, Km 221, Tulum Naval Air Station, Col. Tumben Kaa, Tulum, QROO, 77760
  • Place, Jaguar Park
    ‪1 min walk‬
  • Place, Tulum Mayan Ruins
    ‪7 min drive‬
  • Place, Playa Paraiso
    ‪15 min drive‬
  • Airport, Tulum Intl. Airport (TQO)
VIP Access
Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.
  • Expect exceptional service
  • Extra savings and perks for Rewards members
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Room options

View all photos for Deluxe Room, Balcony, Garden View

Premium bedding, down comforters, in-room safe, desk

Deluxe Room, Balcony, Garden View

  • 344 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Double Room, Balcony, Garden View

Deluxe Double Room, Balcony, Garden View | Premium bedding, down comforters, in-room safe, desk

Deluxe Double Room, Balcony, Garden View

  • 344 sq ft
  • Sleeps 4
  • 2 Double Beds

View all photos for Junior Suite

Premium bedding, down comforters, in-room safe, desk

Junior Suite

  • 689 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Presidential Suite

Premium bedding, down comforters, in-room safe, desk

Presidential Suite

  • 1033 sq ft
  • 2 bedrooms
  • Sleeps 6
  • 1 King Bed and 2 Double Beds

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About the neighborhood

Tulum

Hotel Mundo Maya Tulum places you within 3 miles (5 km) of popular attractions like Tulum Mayan Ruins and Playa Paraiso. This 336-room, 4.5-star hotel welcomes guests with 4 outdoor pools, a restaurant, and a 24-hour gym.

What's nearby

  • Jaguar Park - 1 min walk - 0.0 miles
  • Tulum National Park - 6 min drive - 2.0 miles
  • Tulum Mayan Ruins - 7 min drive - 2.2 miles
  • Tulum Beach - 14 min drive - 6.2 miles
  • Playa Paraiso - 15 min drive - 5.8 miles

Getting around

  • Tulum Intl. Airport (TQO) - 59 min drive

Restaurants

  • ‪Soriana Híper Tulum - ‬9 min drive
  • ‪Starbucks - ‬8 min drive
  • ‪Restaurante El Crucero - ‬6 min drive
  • ‪Häagen-Dazs - ‬6 min drive
  • ‪Frida’s Tulum - ‬9 min drive

About this property

Hotel Mundo Maya Tulum

Luxury hotel with 4 outdoor pools and a health club
Renovated in 2025, Hotel Mundo Maya Tulum offers 4 outdoor pools, a gym, and free WiFi in public areas. There's free parking and a beach shuttle. Front-desk staff can answer questions 24/7, and assist with securing valuables, tours or tickets, and luggage storage. Other amenities at this luxury hotel include a terrace, local meal delivery service, and a garden.
Guests can expect free WiFi and 60-inch flat-screen TVs with cable channels. Beds are dressed in premium bedding and down comforters, and bathrooms offer hair dryers. Other standard amenities include balconies, free local calls, and ceiling fans.
4 outdoor swimming pools are on site along with a health club.
Guests can pamper themselves by indulging in the onsite spa services. Services include massages.

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 250+ Mbps (good for 3–5 people or up to 10 devices)
  • Available in some public areas: Free WiFi

Parking and transportation

  • Height restrictions apply for onsite parking
  • Beach shuttle (surcharge)
  • Onsite parking available only on request
  • Free secured, uncovered self parking on site
  • Free uncovered extended parking on site
  • RV/bus/truck parking (surcharge) on site
  • Wheelchair-accessible parking available

Food and drink

  • A bar/lounge
  • A poolside bar
  • A restaurant
  • A swim-up bar

Things to do

  • 24-hour gym
  • 24-hour pool access
  • 4 outdoor pools
  • Billiards/pool table
  • Foosball table

Family friendly

  • 4 outdoor pools
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Guidebooks
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Proposal/romance packages
  • Tour and ticket assistance

Outdoors

  • Beach loungers
  • Beach towels
  • Garden
  • In a national park
  • Outdoor furniture
  • Pool loungers
  • Pool umbrellas
  • Terrace

Spa

  • Massage
  • Spa services

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 10 accessible parking spaces
  • Elevator (36 inch wide door)
  • Grab bar in shower (47 inches high)
  • Hardwood flooring in public areas
  • Smooth flooring in public areas
  • Smooth flooring in room
  • Thin carpet in public areas
  • Tile flooring in public areas
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk

More

  • 3 floors
  • 8 buildings
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • At least 80% organic food
  • Built in 2023
  • Comprehensive food waste policy
  • Local culture and ecosystem education
  • Locally-owned and organized tours and activities
  • Renovated entire property - March 2025
  • Smoking not allowed
  • Traditional architecture
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Premium bedding

Bathroom

  • Hair dryer
  • Heated bathroom floor
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 60-inch flat-screen TV with cable channels

Food and drink

  • Champagne service
  • Late-night room service
  • Meal delivery service

More

  • Air conditioning
  • Ceiling fan
  • Desk
  • Free local calls
  • Laptop workspace
  • LED lighting
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 11:00 PM
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
If you are planning to arrive after noon please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Service animals exempt from fees

Children and extra beds

  • Up to 2 kids 11 years old and younger stay free when using existing bedding

Property payment types

Important information

Fees

You'll be asked to pay these charges at the property:

  • A tax is imposed by the city: MXN 56.57 per accommodation, per night. This tax does not apply to children under 12 years of age.

These are all of the charges provided to us by the property.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve onsite parking
This property accepts credit cards and debit cards; cash is not accepted
Cashless transactions are available
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
  • Check-in: 3:00 PM
  • Check-out: noon
  • Minimum check-in age: 18
The front desk is open 24 hours a day. Driving? This property offers free self parking, along with free extended parking.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • Guests must contact this property in advance to reserve onsite parking.
  • This property accepts credit cards and debit cards. Cash is not accepted. 
  • Cashless payment methods are available for all transactions.

Additional information about polices, regulations, and more:

  • 24-hour pool access
  • Parking has height restrictions.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Hotel Gafsacomm Tulum Hotel
Hotel Gafsacomm Tulum Tulum
Hotel Gafsacomm Tulum Hotel Tulum

Frequently asked questions

What's there to do around Hotel Mundo Maya Tulum?

This hotel is located in Tulum, just steps from Jaguar Park. You'll also find Tulum Mayan Ruins and Tulum National Park within a short drive.

Will I be able to park at Hotel Mundo Maya Tulum?

Yes, self parking and long-term parking are offered for free at the hotel. Though parking is available on request, accessible parking and bicycle parking are also available.

Is a spa located at Hotel Mundo Maya Tulum?

Spa services at the hotel include massages.

Does Hotel Mundo Maya Tulum feature a casino on the premises?

No, Hotel Mundo Maya Tulum doesn't have a casino.

Is there an indoor pool at Hotel Mundo Maya Tulum?

No, this hotel doesn't have an indoor pool; however, there are 4 outdoor pools. Guests have 24-hour pool access.

Is Hotel Mundo Maya Tulum good for couples?

There are many amenities for couples at this hotel, including Champagne service as well as 4 outdoor pools and a poolside bar.

Are there hot tubs at Hotel Mundo Maya Tulum?

No, there isn't a spa tub at this hotel.

Does Hotel Mundo Maya Tulum have a restaurant that serves breakfast?

No, Hotel Mundo Maya Tulum doesn't have a restaurant that serves breakfast.

Does Hotel Mundo Maya Tulum allow pets to stay free of charge?

No, pets aren't allowed at Hotel Mundo Maya Tulum though service animals are welcome.

Does Hotel Mundo Maya Tulum have connecting rooms?

No, there aren't connecting guestrooms at this hotel.

Where is the closest airport to Hotel Mundo Maya Tulum?

The closest major airport to Hotel Mundo Maya Tulum is Tulum Intl. Airport (TQO), which is 29.3 mi away (59 minutes by car).

Are there rooms with balconies at Hotel Mundo Maya Tulum?

Yes, every guestroom at Hotel Mundo Maya Tulum comes with a balcony with some featuring garden views.

Reviews

Hotel Mundo Maya Tulum Reviews

9.0

Wonderful

9.8/10

Cleanliness

10/10

Staff & service

10/10

Amenities

10/10

Property conditions & facilities

10/10

Eco-friendliness
Rating 10 - Excellent. 8 out of 10 reviews
Rating 8 - Good. 1 out of 10 reviews
Rating 6 - Okay. 0 out of 10 reviews
Rating 4 - Poor. 0 out of 10 reviews
Rating 2 - Terrible. 1 out of 10 reviews

Reviews

10/10 Excellent

Tanya

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Jul 2025

2/10 Terrible

Alejandro

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Double charged for the same stay

Pre-Paid with Hotels.com but the hotel charged me twice by mistake. Concierge Christian Navakr did not respond to my request for a re-fund and did not provide a receipt. Make sure if you pre-pay that the frond desk do not charge you twice.
Stayed 5 nights in Apr 2025

10/10 Excellent

RODOLFO LOPEZ

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Ubicado en un lugar precioso, las instalaciones magnificas, una experiencia excelente acompañada de viajar en el Tren Maya, te llevan de la estación al hotel en carros eléctricos para el cuidado del medio ambiente ya que esta ubicado en el parque el Jaguar donde esta la zona arqueológica devTulum.
Stayed 1 night in Aug 2025

10/10 Excellent

Vero

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
La gente es muy amable en todo momento
Stayed 2 nights in Jul 2025

10/10 Excellent

Gisela

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Es bellisimo!!!!

El hotel esta increíble!, el olor en medio de la selva esta genial, perfecto para relajarte en medio de la naturaleza. El servicio de todo el personal del hotel es muy amable, te ayudan en dudas y demás durante la estadía. Me encanto las medidas que emplean para cuidar la flora y fauna. Referente al restaurante ofrece platillos típicos de la zona, es delicioso y no es caro. Ellos te llevan directo al museo del parque del jaguar ya que esta todo conectado. Recomiendo visitarlo ampliamente.
Stayed 2 nights in Jul 2025

10/10 Excellent

Jose Alfredo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in May 2025

8/10 Good

MIGUEL ANGEL MORALES

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Bien
Stayed 3 nights in Mar 2025