2/10 Terrible
Alejandro
May 16, 2025
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Double charged for the same stay
Alejandro
Stayed 5 nights in Apr 2025
Hotel Mundo Maya Tulum
2.5 star property
Hotel with 4 outdoor swimming pools, near Tulum Mayan Ruins
Choose dates to view prices
Photo gallery for Hotel Mundo Maya Tulum
Reviews
5.05.0 out of 10
Popular amenities
- Bar
- Spa
- Pool
- Housekeeping
- Parking included
- Free WiFi
Explore the area
Cancun-Tulum Federal Highway, Km 221, Tulum Naval Air Station, Col. Tumben Kaa, Tulum, QROO, 77760
- Tulum National Park6 min drive
- Tulum Mayan Ruins7 min drive
- Playa Paraiso14 min drive
- Tulum Intl. Airport (TQO)63 min drive
Room options
View all photos for Deluxe Double Room, Balcony, Garden View
Deluxe Double Room, Balcony, Garden View
- 344 sq ft
- Sleeps 3
- 2 Queen Beds
View all photos for Deluxe Room, Balcony, Garden View
Deluxe Room, Balcony, Garden View
- 344 sq ft
- Sleeps 2
- 1 King Bed
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About the neighborhood
Tulum
Hotel Mundo Maya Tulum places you within 3 miles (5 km) of popular attractions like Tulum Mayan Ruins and Playa Paraiso. This 336-room hotel welcomes guests with 4 outdoor pools, a restaurant, and free in-room WiFi.
What's nearby
- Gran Cenote - 6 min drive - 2.2 miles
- Tulum National Park - 6 min drive - 2.0 miles
- Tulum Mayan Ruins - 7 min drive - 2.2 miles
- Playa Ruinas - 11 min drive - 2.4 miles
- Playa Paraiso - 14 min drive - 5.8 miles
Getting around
- Tulum Intl. Airport (TQO) - 59 min drive
Restaurants
- Mulut Jach Ki - 6 min drive
- La Fiesta Mexicana - 7 min drive
- Starbucks - 8 min drive
- Starbucks - 6 min drive
- Frosty's - 7 min drive
About this property
Hotel Mundo Maya Tulum
Hotel with 4 outdoor swimming pools, near Tulum Mayan Ruins
Guests of Hotel Mundo Maya Tulum enjoy features like 4 outdoor pools, free WiFi in public areas, and spa services. If you drive, take advantage of free parking. Friendly staff can provide front-desk service during limited hours, and also offer advice about sightseeing. This smoke-free hotel also has a garden.
Guests can expect to find free WiFi. Safes are also included.
4 outdoor swimming pools are on site.
Guests can pamper themselves by indulging in the onsite spa services. Services include massages.
Languages
English, Spanish
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Property amenities
Internet
- Available in all rooms: Free WiFi
- Available in some public areas: Free WiFi
Parking and transportation
- Free uncovered self parking on site
Food and drink
- A bar/lounge
- A restaurant
Things to do
- 4 outdoor pools
Family friendly
- 4 outdoor pools
- Soundproofed rooms
Conveniences
- Limited-hour front desk
Guest services
- Housekeeping (daily)
Outdoors
- Garden
- In a national park
Spa
- Massage
- Spa services
Accessibility
- If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
- Elevator (39 inch wide door)
- Well-lit path to entrance
- Wheelchair accessible (may have limitations)
- Wheelchair-accessible path to elevator
More
- Smoking not allowed
Room amenities
Bathroom
- Shampoo
- Shower
- Soap
- Toilet paper
- Towels provided
More
- Laptop workspace
- Safe
- Soundproofed rooms
Policies
Check-in
Check-in start time: 3:00 PM; Check-in end time: 10:00 PM
Minimum check-in age: 18
Check-out
Check-out before noon
Special check-in instructions
The front desk is open daily from 7:00 AM - 10:00 PM
Front desk staffed during limited hours
This property doesn't offer after-hours check-in
Access methods
Front desk (limited hours)
Pets
- Service animals exempt from fees
Property payment types
Important information
Fees
You'll be asked to pay these charges at the property:
- A tax is imposed by the city: MXN 56.57 per accommodation, per night. This tax does not apply to children under 12 years of age.
These are all of the charges provided to us by the property.
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
- Check-in: 3:00 PM
- Check-out: noon
- Minimum check-in age: 18
The front desk is available during limited hours. Driving? This property offers free parking.
We should mention
Details about charges, deposits, or other important information:
- This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
- This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
- Charges for extra guests may apply and vary depending on the property's policy.
- A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
- Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
- This property accepts credit cards and debit cards. Cash is not accepted.
Property is also known as
Hotel Gafsacomm Tulum Hotel
Hotel Gafsacomm Tulum Tulum
Hotel Gafsacomm Tulum Hotel Tulum
Frequently asked questions
What's there to do around Hotel Mundo Maya Tulum?
This hotel is located in Tulum within a short 1-minute walk of Jaguar Park. You'll also find Tulum Mayan Ruins and Tulum National Park within a short drive.
Is parking available on site at Hotel Mundo Maya Tulum?
Yes, uncovered self parking is offered for free at the hotel.
Is a spa located at Hotel Mundo Maya Tulum?
Spa services at the hotel include massages.
Does Hotel Mundo Maya Tulum feature a casino on the premises?
No, Hotel Mundo Maya Tulum doesn't have a casino.
Is there an indoor pool at Hotel Mundo Maya Tulum?
No, this hotel doesn't have an indoor pool; however, there are 4 outdoor pools.
What do couples enjoy most about Hotel Mundo Maya Tulum?
There are plenty of amenities for couples at this hotel, including 4 outdoor pools, a bar, and a restaurant.
Does Hotel Mundo Maya Tulum have a hot tub?
No, there isn't a spa tub at this hotel.
Does Hotel Mundo Maya Tulum have a restaurant that serves breakfast?
No, Hotel Mundo Maya Tulum doesn't have a restaurant that serves breakfast.
Does Hotel Mundo Maya Tulum allow pets to stay free of charge?
No, pets aren't allowed at Hotel Mundo Maya Tulum though service animals are welcome.
Does Hotel Mundo Maya Tulum have connecting rooms?
No, this hotel doesn't feature connecting guestrooms.
Where is the closest airport to Hotel Mundo Maya Tulum?
The closest major airport to Hotel Mundo Maya Tulum is Tulum Intl. Airport (TQO), which is 29.3 mi away (59 minutes by car).
Are there rooms with balconies that I can book at Hotel Mundo Maya Tulum?
Yes, some guestrooms at Hotel Mundo Maya Tulum offer a balcony and may feature garden views.
Hotel Mundo Maya Tulum Reviews
Reviews
5.0
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.
Rating 10 - Excellent. 0 out of 2 reviews
10 - Excellent
0
Rating 8 - Good. 1 out of 2 reviews
8 - Good
1
Rating 6 - Okay. 0 out of 2 reviews
6 - Okay
0
Rating 4 - Poor. 0 out of 2 reviews
4 - Poor
0
Rating 2 - Terrible. 1 out of 2 reviews
2 - Terrible
1
10/10
Cleanliness
10/10
Staff & service
10/10
Amenities
10/10
Property conditions & facilities
10/10
Eco-friendliness
Reviews
8/10 Good
MIGUEL ANGEL MORALES
Traveled with family
Apr 3, 2025
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Bien
MIGUEL ANGEL MORALES
Stayed 3 nights in Mar 2025