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Delek Tulum

4.0 star property
Beachside hotel to enjoy outdoor pool and sand beach
VIP Access

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Photo gallery for Delek Tulum

Outdoor pool, open 8:00 AM to 8:00 PM, sun loungers
Outdoor pool, open 8:00 AM to 8:00 PM, sun loungers
Standard room, Limited view | In-room safe, individually decorated, individually furnished
Junior Double Room, 1 Queen Bed, Garden Area | Exterior detail
Master Suite Oceanfront big terrace | View from room

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Pet friendly
  • Pool
  • Bar
  • Room service
  • Breakfast available

Explore the area

View in a map
Carretera Tulum - Boca Paila km 7, Tulum, QROO, 77780
  • Place, Ven a la Luz Sculpture
    ‪1 min walk‬
  • Place, Tulum Beach
    ‪3 min walk‬
  • Place, Tulum Mayan Ruins
    ‪18 min drive‬
  • Airport, Tulum Intl. Airport (TQO)
    ‪121 min drive‬
VIP Access
Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.
  • Expect exceptional service
  • Extra savings and perks for Rewards members
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Room options

View all photos for Master Suite Ocean view

Master Suite Ocean view | In-room safe, individually decorated, individually furnished

Master Suite Ocean view

7.4 out of 10
Good
(3 reviews)
  • 441 sq ft
  • Ocean view
  • Sleeps 3
  • 1 King Bed

View all photos for Superior Garden View

Superior Garden View | In-room safe, individually decorated, individually furnished

Superior Garden View

10.0 out of 10
Exceptional
(1 review)
  • 388 sq ft
  • Sleeps 2
  • 1 Queen Bed

View all photos for Master Suite Oceanfront big terrace

Master Suite Oceanfront big terrace | Beach/ocean view

Master Suite Oceanfront big terrace

  • 667 sq ft
  • Sea view
  • Sleeps 3
  • 1 King Bed

View all photos for Master Suite Oceanfront Beach Terrace

Master Suite Oceanfront Beach Terrace | In-room safe, individually decorated, individually furnished

Master Suite Oceanfront Beach Terrace

9.4 out of 10
Exceptional
(3 reviews)
  • 667 sq ft
  • Beach view
  • Sleeps 3
  • 1 King Bed

View all photos for Small Cabanas Partial Ocean view

Small Cabanas Partial Ocean view | In-room safe, individually decorated, individually furnished

Small Cabanas Partial Ocean view

8.0 out of 10
Very good
(1 review)
  • 377 sq ft
  • Partial ocean view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Junior Double Room, 1 Queen Bed, Garden Area

Junior Double Room, 1 Queen Bed, Garden Area | View from room

Junior Double Room, 1 Queen Bed, Garden Area

10.0 out of 10
Exceptional
(3 reviews)
  • 376 sq ft
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard room, Limited view

Standard room, Limited view | In-room safe, individually decorated, individually furnished

Standard room, Limited view

10.0 out of 10
Exceptional
(4 reviews)
  • 323 sq ft
  • Sleeps 2
  • 1 Queen Bed

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About the neighborhood

Tulum

Located in Zona Hotelera, Delek Tulum is next to Tulum Beach and Ven a la Luz Sculpture. This 4-star hotel welcomes guests with 21 rooms and conveniences like an outdoor pool, free in-room WiFi, and free self parking.

What's nearby

  • Ven a la Luz Sculpture - 1 min walk - 0.0 miles
  • Tulum Beach - 3 min walk - 0.2 miles
  • Playa Paraiso - 13 min drive - 5.1 miles
  • Tulum Mayan Ruins - 18 min drive - 7.1 miles
  • Xel-Há Park - 27 min drive - 17.4 miles

Getting around

  • Tulum Intl. Airport (TQO) - 58 min drive

Restaurants

  • ‪Rosa Negra Tulum - ‬4 min walk
  • ‪Tacos Papi - ‬1 min walk
  • ‪ARCA - ‬5 min walk
  • ‪Checkpoint Ciao - ‬1 min walk
  • ‪Starbucks - ‬1 min walk

About this property

Delek Tulum

Beachside hotel to enjoy outdoor pool and sand beach
Delek Tulum features an outdoor pool, free WiFi in public areas, and spa services. There's free parking, and an airport shuttle (available 24 hours) for USD 185.60 per vehicle roundtrip. Front-desk staff can answer questions 24/7, and assist with concierge services, securing valuables, and luggage storage. Other amenities at this beach hotel include a terrace, a garden, and a water dispenser.
Guests can stay connected with free WiFi. Bathrooms offer hair dryers and bathrobes. Other standard amenities include MP3 docks and safes. Change of towels is available on request.
Recreational amenities at the hotel include an outdoor pool.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can pamper themselves by indulging in the onsite spa services. There are couples treatment room(s) available. Services include deep-tissue massages and sports massages.

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • 24-hour roundtrip airport shuttle at scheduled times and on request for a surcharge
  • Free secured, uncovered self parking on site
  • Limited onsite parking

Food and drink

  • Daily continental breakfast available 7:30 AM to noon for a fee: USD 19 to 19 for adults and USD 16 to 16 for children
  • A bar/lounge
  • A beach bar
  • A poolside bar
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Tatewari

Things to do

  • Beach yoga
  • Bicycle rentals
  • Free beach club
  • Outdoor pool
  • Scooter/moped rentals

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Housekeeping (daily)
  • Proposal/romance packages
  • Tour and ticket assistance
  • Wedding services

Outdoors

  • Beach loungers
  • Beach towels
  • Beach umbrellas
  • Garden
  • On the beach
  • Picnic area
  • Pool loungers
  • Terrace

Spa

  • Couples treatment rooms
  • Deep-tissue massages
  • Prenatal massages
  • Sports massages

Accessibility

  • No elevator

More

  • Communal living room
  • Mosquito nets
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Bathrobes
  • Hair dryer
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • MP3 dock

Food and drink

  • Limited room service

More

  • Air conditioning
  • Individual decor
  • Individual furnishings
  • Iron/ironing board on request
  • Safe
  • Window screens

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Late check-out subject to availability
Late check-out fee: USD 100

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Guests will receive an email within 7 days before arrival with check-in instructions; front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation
Deposit is payable by bank and is due within 72 hours of booking the reservation.

Access methods

Staffed front desk

Pets

  • This property welcomes pets for USD 100 per pet, per stay, plus a deposit of USD 100 per stay
  • Dogs and cats only
  • 1 total pets
  • Pets may not be left unsupervised
  • Certain rooms only
  • Guests can request a pet-friendly room by contacting the property at the number on the booking confirmation

Property payment types

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for continental breakfast: approximately USD 19 to 19 for adults, and USD 16 to 16 for children
  • Airport shuttle fee: USD 185.60 per vehicle (roundtrip, maximum occupancy 5)
  • Airport shuttle fee per child: USD 185.60 (roundtrip), (from 1 to 18 years old)
  • Pet deposit: USD 100 per stay
  • Pet fee: USD 100 per pet, per stay
  • Late check-out fee: USD 100 (subject to availability)
  • Service fee: USD 19 per night

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve cribs/infant beds and rollaway/extra beds
This property accepts credit cards, debit cards, and cash
Long-term renters welcome
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a fire extinguisher and a smoke detector
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
  • Check-in: 3:00 PM
  • Check-out: 11:00 AM
  • Minimum check-in age: 18
The front desk is open 24 hours a day. For convenient arrivals and departures, you can take advantage of the airport shuttle (available 24 hours), which is offered for a fee. Driving? This property offers free parking.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • Guests must contact this property in advance to reserve cribs/infant beds and rollaway/extra beds.
  • This property accepts credit cards, debit cards, and cash.
  • Onsite safety features include a fire extinguisher and a smoke detector.

Additional information about polices, regulations, and more:

  • This property caters to women only.
  • Pool access available from 8:00 AM to 8:00 PM.
  • Reservations need to be made in advance for massage services and spa treatments. Contact the hotel at the phone number listed on your booking confirmation.
  • Long-term renters welcome.
  • Some facilities may be restricted. For more details, contact the property. Contact information can be found on your booking confirmation.
  • Nearby construction work may cause some noise disturbance.
  • There are no elevators.
  • Noise-free rooms can't be guaranteed.

Property is also known as

Delek Tulum Hotel
Delek Hotel
Delek Tulum Hotel
Delek Tulum Tulum
Delek Tulum Hotel Tulum
Delek Tulum located at the party zone

Frequently asked questions

Is a free cancellation option available at Delek Tulum?

Delek Tulum provides free cancellation on certain room rates. For additional details, look at the cancellation policy on Orbitz.

What's there to do around Delek Tulum?

This hotel is situated in Zona Hotelera, just steps from Tulum Beach and Ven a la Luz Sculpture. You'll also find Sian Ka'an Biosphere Reserve and Tulum National Park within a short drive.

Is there parking available at Delek Tulum?

Yes, secured self parking is offered for free at the hotel.

Is there a spa at Delek Tulum?

Spa services at the hotel include beach massages, prenatal massages, and couples treatments.

Does Delek Tulum include a casino at the property?

No, Delek Tulum doesn't have a casino.

Is there an indoor pool at Delek Tulum?

No, this hotel doesn't have an indoor pool; however, there is an outdoor pool. Guests have pool access between 8:00 AM and 8:00 PM.

Is Delek Tulum a good place to stay for couples?

This beachfront hotel offers plenty of amenities for couples including a beach bar, an outdoor pool, and a beachfront restaurant.

Are there hot tubs at Delek Tulum?

No, there isn't a spa tub at this hotel.

Does Delek Tulum feature a restaurant that includes a breakfast menu?

Yes, Delek Tulum serves continental breakfast for a surcharge each morning at Tatewari.

Will Delek Tulum allow pets to stay for free?

Although they can't stay for free, cats and dogs are welcome at Delek Tulum for a fee of USD 100 per pet, per stay. A deposit of USD 100 per stay is collected.

Are there connecting rooms at Delek Tulum?

No, this hotel doesn't feature connecting guestrooms.

How far is the airport from Delek Tulum?

The closest major airport to Delek Tulum is Tulum Intl. Airport (TQO), which is 29 mi away (58 minutes by car).

Can I book a room with a balcony at Delek Tulum?

Yes, every guestroom at Delek Tulum comes with a deck with some featuring ocean or garden views.

Does Delek Tulum have a wedding venue on site?

If you plan to exchange vows during your trip, consider the wedding services available at Delek Tulum.

Delek Tulum Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 252 out of 329 reviews
Rating 8 - Good. 41 out of 329 reviews
Rating 6 - Okay. 22 out of 329 reviews
Rating 4 - Poor. 7 out of 329 reviews
Rating 2 - Terrible. 7 out of 329 reviews

9.6/10

Cleanliness

9.4/10

Staff & service

9.0/10

Amenities

9.4/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

10/10 Excellent

Michael

Liked: Cleanliness, amenities
Best hotel with great staff and great rooms
Stayed 3 nights in Apr 2025

10/10 Excellent

P

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Tulum - the chilled out option

Had an amazing week at Delek, the hotel, staff and overall experience was just what we needed. Right on the beach with a much needed pool to lounge in when the sun got too much. Beach front hotels in Tulum are not cheap and Delek is no exception but you get what you pay for. 5 star location and service. Rooms are tastefully designed and serviced an maintained to a great standard. Great beds and linens. Rooms to the rear suffer from street noise from the surrounding clubs (which they warn you about) but those beach facing ones have no such issues. Many of the other hotels have beachclubs aimed at the party all day crowd whereas Delek is more chilled Ibiza vibe. Usually some entertainment in the late afternoon; live music sets; or a dj; but again all geared to keep the vibe relaxed. Restaurant providing high end takes on Mexican classics; seafood, tacos, cerviches, and more mainstream standards. Good cocktails and chilled beers... they also take their eco responsibilities seriously unlike others who seem to pay lip service to them. While we were there we wandered into one of two other similar hotels for breakfast; drinks etc for a nosey; but left convinced that Delek overall provided the best balance of style, comfort, service and relaxation that we wanted.
Stayed 11 nights in May 2025

10/10 Excellent

Jessick

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We enjoyed the beautiful rooms and location of Delek. It's at the center of everything and close to the buzzworthy restaurants. It is loud at night because of this, but it didn't bother us. The beachfront is a dream.
Stayed 3 nights in Feb 2025

10/10 Excellent

Lucinda, Providence

Stayed 4 nights in Apr 2025

10/10 Excellent

Piotr

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Mar 2025

10/10 Excellent

Nathan

Stayed 2 nights in Mar 2025

10/10 Excellent

Flodjor

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent location
Stayed 5 nights in Mar 2025

10/10 Excellent

elsie

Stayed 3 nights in Feb 2025

10/10 Excellent

yasmin, Rochelle Park

Liked: Cleanliness, staff & service, property conditions & facilities
Had an awesome relaxing girlfriend getaway. The staff from check in to the beach services were great.the room was beautiful
Stayed 3 nights in Mar 2025

10/10 Excellent

Llasheema

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful experience! Definitely coming back
Stayed 6 nights in Feb 2025

10/10 Excellent

kiona, roxbury

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
El area es muy coveniente para llegar a cualquier de los lugares del centro , lo unico es que como esta en el mismo centro si hay un poco de buya en la noche pero ya a la 1 se termina y el hotel te ofrece tapones para los oidos , lo bueno es que el hotel te informa a acerca de eso antes y te ofrecen cancelar si no te gusta este tipo de Ambiente , nosotros la pasamos genial , mi habitacion estuvo super chevere y muy limpia , y las antenciones del personal excelente , y bien atento ellos todos , gracias chicos
Stayed 2 nights in Jan 2025

10/10 Excellent

Wanisa

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Center of everything
Stayed 3 nights in Jan 2025

10/10 Excellent

Moises

Stayed 1 night in Jan 2025

4/10 Poor

NANCY

Traveled with partner
Liked: Property conditions & facilities
Disliked: Cleanliness, staff & service, amenities
Rooms are very nice, however the service is awful. Paid $900/night during peak holiday season and it took over 40min to get a sparkling water from the beach club. They prioritize the patrons off the beach over the guests of the hotel. Hotel is in a great location close to everything. Hotel is extremely over priced for what it offers. Out of all the hotels I have stayed at during my 2 week trip in Tulum, I would not recommend this one unless you are here just for the location.
Stayed 1 night in Dec 2024

10/10 Excellent

Andrew

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The ocean view master suite was amazing. Could walk 20 ft to the beach and fall asleep to the sound of waves every night. Staff was very attentive, responded to WhatsApp messages immediately and took care of everything we needed, including atv rental.
Stayed 4 nights in Dec 2024

10/10 Excellent

Marielis

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The service was awesome, everything was clean and well maintained. I have stayed in multiple places in the hotel zone and this is my favorite of them all. My husband and I didn’t hear any noise which was one of the biggest concern from other reviews. We stayed in room 1 and it was absolutely perfect! Highly recommended. We will definitely be back!
Stayed 5 nights in Dec 2024

10/10 Excellent

Sohail

Stayed 2 nights in Nov 2024

10/10 Excellent

Christina

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Dec 2024

10/10 Excellent

Donny

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Thanksgiving Getaway

Fantastic! Will definitely be back.
Stayed 4 nights in Nov 2024

6/10 Okay

Arif

Traveled with family
Disliked: Cleanliness, property conditions & facilities
Stayed 4 nights in Nov 2024

10/10 Excellent

Pooja

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

❤️❤️❤️

Location location location! What a beautiful property which is centrally located. Everything is within walking distance. Super helpful front desk that made our stay so comfortable and seem less from the moment you make the reservation! Airport transfers, restaurant reservations ,recommendations of activities, etc etc etc everything was taken care of, smallest of the details. Come and get pampered. True vacation.
Stayed 1 night in Oct 2024

10/10 Excellent

PATRICIA DELA TORRE

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Oct 2024

10/10 Excellent

Carlos

Stayed 4 nights in Sep 2024

10/10 Excellent

Marta

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very relaxing place , food and drinks were good . It is my 3 time visit I love it
Stayed 4 nights in Oct 2024

10/10 Excellent

julio

Traveled with family
Liked: Cleanliness, staff & service, amenities
it was ok
Stayed 5 nights in Sep 2024

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