Delek Tulum

4.0 star property
VIP Access

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Photo gallery for Delek Tulum

Yoga
Creator video
Outdoor pool, open 8:00 AM to 8:00 PM, sun loungers
Master Suite Oceanfront Beach Terrace | View from room
Master Suite Oceanfront Beach Terrace | In-room safe, individually decorated, individually furnished

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Pool
  • Spa
  • Pet friendly
  • Parking included
  • Free WiFi

Explore the area

View in a map
Carretera Tulum - Boca Paila km 7, Tulum, QROO, 77780
  • Place, Ven a la Luz Sculpture
    ‪1 min walk‬
  • Place, Tulum Beach
    ‪3 min walk‬
  • Place, Tulum Mayan Ruins
    ‪20 min drive‬
  • Airport, Tulum Intl. Airport (TQO)
    ‪77 min drive‬
VIP Access
Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.
  • Expect exceptional service
  • Extra savings and perks for Rewards members

Room options

Master Suite Ocean view

8.0 out of 10
Very good
(4 reviews)
  • Ocean view
  • 441 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

Superior Garden View

10.0 out of 10
Exceptional
(1 review)
  • Garden view
  • 388 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

Master Suite Oceanfront big terrace

  • Sea view
  • 667 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

Master Suite Oceanfront Beach Terrace

9.4 out of 10
Exceptional
(3 reviews)
  • Beach view
  • 667 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

Small Cabanas Partial Ocean view

8.0 out of 10
Very good
(1 review)
  • Partial ocean view
  • 377 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

Junior Double Room, 1 Queen Bed, Garden Area

10.0 out of 10
Exceptional
(3 reviews)
  • Garden view
  • 376 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

Standard room, Limited view

10.0 out of 10
Exceptional
(4 reviews)
  • Garden view
  • 323 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

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About the neighborhood

Tulum

Located in Zona Hotelera, Delek Tulum is next to Tulum Beach and Ven a la Luz Sculpture. This 4-star hotel welcomes guests with 21 rooms and conveniences like an outdoor pool, free in-room WiFi, and free self parking.

What's nearby

  • Ven a la Luz Sculpture - 1 min walk - 0.0 miles
  • Tulum Beach - 3 min walk - 0.2 miles
  • Playa Paraiso - 13 min drive - 5.1 miles
  • Playa Ruinas - 20 min drive - 6.2 miles
  • Tulum Mayan Ruins - 20 min drive - 6.2 miles

Getting around

  • Tulum Intl. Airport (TQO) - 58 min drive

Restaurants

  • ‪Rosa Negra Tulum - ‬4 min walk
  • ‪The Coffee - ‬2 min walk
  • ‪ARCA - ‬5 min walk
  • ‪Mia Restaurant & Beach Club - ‬4 min walk
  • ‪Bula Tulum - ‬3 min walk

About this property

Delek Tulum

Delek Tulum features an outdoor pool, free WiFi in public areas, and spa services. There's free parking, and an airport shuttle (available 24 hours) for USD 185.60 per vehicle roundtrip. Front-desk staff can answer questions 24/7, and assist with concierge services, securing valuables, and luggage storage. Other amenities at this beach hotel include a terrace, a picnic area, and a water dispenser.
Guests can stay connected with free WiFi. Bathrooms offer hair dryers and bathrobes. Other standard amenities include MP3 docks and safes. Change of towels is available on request.
Recreational amenities at the hotel include an outdoor pool.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can pamper themselves by indulging in the onsite spa services. There are couples treatment room(s) available. Services include deep-tissue massages and sports massages.

Similar properties

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • 24-hour roundtrip airport shuttle at scheduled times and on request for a surcharge
  • Free secured, uncovered self parking on site
  • Limited onsite self parking

Food and drink

  • Daily continental breakfast available 7:30 AM to noon for a fee: USD 19 to 19 for adults and USD 16 to 16 for children
  • A bar/lounge
  • A beach bar
  • A poolside bar
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Tatewari

Things to do

  • Beach yoga
  • Bicycle rentals
  • Free beach club
  • Outdoor pool
  • Scooter/moped rentals

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Housekeeping (daily)
  • Proposal/romance packages
  • Tour and ticket assistance
  • Wedding services

Outdoors

  • Beach loungers
  • Beach towels
  • Beach umbrellas
  • Garden
  • On the beach
  • Picnic area
  • Pool loungers
  • Terrace

Spa

  • Couples treatment rooms
  • Deep-tissue massages
  • Prenatal massages
  • Sports massages

Accessibility

  • No elevator

More

  • Communal living room
  • Mosquito nets
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Bathrobes
  • Hair dryer
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • MP3 dock

Food and drink

  • Limited room service

More

  • Air conditioning
  • Individual decor
  • Individual furnishings
  • Iron/ironing board on request
  • Safe
  • Window screens

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Late check-out subject to availability
Late check-out fee: USD 100

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Guests will receive an email within 7 days before arrival with check-in instructions; front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools
Deposit is payable by bank and is due within 72 hours of booking the reservation.

Access methods

Staffed front desk

Pets

  • This property welcomes pets for USD 100 per pet, per stay, plus a deposit of USD 100 per stay
  • Dogs and cats only
  • 1 total pets
  • Pets may not be left unsupervised
  • Certain rooms only
  • Guests can request a pet-friendly room by contacting the property at the number on the booking confirmation

Property payment types

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for continental breakfast: approximately USD 19 to 19 for adults, and USD 16 to 16 for children
  • Airport shuttle fee: USD 185.60 per vehicle (roundtrip, maximum occupancy 5)
  • Airport shuttle fee per child: USD 185.60 (roundtrip), (from 1 to 18 years old)
  • Pet deposit: USD 100 per stay
  • Pet fee: USD 100 per pet, per stay
  • Late check-out fee: USD 100 (subject to availability)
  • Service fee: USD 19 per night

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve cribs/infant beds and rollaway/extra beds
This property accepts credit cards, debit cards, and cash
Long-term renters welcome
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a fire extinguisher and a smoke detector
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
  • Check-in: 3:00 PM
  • Check-out: 11:00 AM
  • Minimum check-in age: 18
The front desk is open 24 hours a day. For convenient arrivals and departures, you can take advantage of the airport shuttle (available 24 hours), which is offered for a fee. Driving? This property offers free parking.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • Guests must contact this property in advance to reserve cribs/infant beds and rollaway/extra beds.
  • This property accepts credit cards, debit cards, and cash.
  • Onsite safety features include a fire extinguisher and a smoke detector.

Additional information about polices, regulations, and more:

  • This property caters to women only.
  • Pool access available from 8:00 AM to 8:00 PM.
  • Reservations need to be made in advance for massage services and spa treatments. Contact the hotel at the phone number listed on your booking confirmation.
  • Long-term renters welcome.
  • Some facilities may be restricted. For more details, contact the property. Contact information can be found on your booking confirmation.
  • Nearby construction work may cause some noise disturbance.
  • There are no elevators.
  • Noise-free rooms can't be guaranteed.

Property is also known as

Delek Tulum Hotel
Delek Hotel
Delek Tulum Hotel
Delek Tulum Tulum
Delek Tulum Hotel Tulum
Delek Tulum located at the party zone

Frequently asked questions

Is a free cancellation option available at Delek Tulum?

Delek Tulum provides free cancellation on certain room rates. For additional details, look at the cancellation policy on Orbitz.

How much does it cost to stay at Delek Tulum?

As of Apr 23, 2026, prices found for a 1-night stay for 2 adults at Delek Tulum on May 10, 2026 start from $332, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What's there to do around Delek Tulum?

This hotel is situated in Zona Hotelera, just steps from Tulum Beach and Ven a la Luz Sculpture. You'll also find Sian Ka'an Biosphere Reserve and Tulum National Park within a short drive.

Is there a spa at Delek Tulum?

Spa services at the hotel include beach massages, deep-tissue massages, and couples treatments.

Does Delek Tulum include a casino at the property?

No, Delek Tulum doesn't have a casino.

Is there an indoor pool at Delek Tulum?

No, this hotel doesn't have an indoor pool; however, there is an outdoor pool. Guests have pool access between 8:00 AM and 8:00 PM.

Does Delek Tulum feature a restaurant that includes a breakfast menu?

Yes, Delek Tulum serves continental breakfast for a surcharge each morning at Tatewari.

Will Delek Tulum allow pets to stay for free?

Although they can't stay for free, cats and dogs are welcome at Delek Tulum for a fee of USD 100 per pet, per stay. A deposit of USD 100 per stay is collected.

How far is the airport from Delek Tulum?

The closest major airport to Delek Tulum is Tulum Intl. Airport (TQO), which is 29 mi away (58 minutes by car).

Does Delek Tulum have a wedding venue on site?

If you plan to exchange vows during your trip, consider the wedding services available at Delek Tulum.

Delek Tulum Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 273 out of 357 reviews
Rating 8 - Good. 44 out of 357 reviews
Rating 6 - Okay. 22 out of 357 reviews
Rating 4 - Poor. 10 out of 357 reviews
Rating 2 - Terrible. 8 out of 357 reviews

9.6/10

Cleanliness

9.4/10

Staff & service

9.0/10

Amenities

9.4/10

Property conditions & facilities

Reviews

10/10 Excellent

Aaron

Stayed 1 night in Jan 2026

10/10 Excellent

Tatiana

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
We loved our stay since the moment we arrived, the hotel is absolutely beautiful and such a great design. The staff, especially Kat and Steph were amazing and welcoming us like old friends. Cleaning crew put cute birthday decorations as a surprise. The beach club staff super quick and friendly. Great location with the walks to each of the opposite sides of the beach. We had all the places accessible to us by walking on the beach. Had a great time celebrating Delek’s Bday weekend with sick music and great people which was one of the highlights of our stay. I do have to say, they send out a note that it’s a loud location and there will be noise. Unfortunately, I underestimated it because the noise from all of the restaurants, hotels around was insane. Till 2am we had a sound party in our room every night. But we still had such a good time, even the noise didn’t ruin our stay, we just stayed up longer and slept in the morning. Note to the staff, please fix a hole in the roof as it was dripping when it rained and got onto our clothes and suitcase. Thanks for having us and we will definitely be back hopefully sooner than later.
Stayed 4 nights in Dec 2025

10/10 Excellent

Dylan Wallace

Liked: Cleanliness, amenities, property conditions & facilities
The staff was amazing.
Stayed 2 nights in Dec 2025

10/10 Excellent

Atra

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved the hotel and our room design and view, beautiful beach with white sand. No seaweed excellent service, food and drink quality. Friendly and super nice staff. Was our first time in Tulum and had the most wonderful experience.
Stayed 3 nights in Dec 2025

10/10 Excellent

Jessica

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
The staff was incredibly friendly and helpful and the room was absolute paradise. This was the first vacation stay that I wasn't ready to come home from. Will 100% recommend.
Stayed 7 nights in Dec 2025

8/10 Good

Deborah

Liked: Cleanliness, amenities, property conditions & facilities
Upon arrival, the service was incredibly friendly from the start. They even dressed room to celebrate my birthday The staff are extremely accommodating. The location is situated near clubs and restaurants. Partial ocean view room was lovely, the daily coffee/tea they bring to your room in the morning is such a nice touch! Breakfast on the beach was amazing. I'd go back again when visiting Tulum
Coffee in the morning!
Breakfast in the beach
Stayed 3 nights in Nov 2025

10/10 Excellent

Klaudia

Liked: Cleanliness, staff & service, amenities
Our stay at Delek was perfect from start to finish. The hotel knew straight away we were in Tulum to celebrate my birthday and went above and beyond to accommodate and celebrate us. We were offered a free room upgrade which was so fabulous however both rooms were equally beautiful and spotless and had the true Tulum feel. The restaurant/beach staff couldn’t have been nicer. The food and drinks were excellent and access to all big clubs/restaurants was so easy, it really is the perfect location. We can’t wait to come back
Stayed 11 nights in Nov 2025

10/10 Excellent

STEPHANY, HOUSTON

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Excellent service! Beautiful breathtaking rooms with a view.
Stayed 2 nights in Nov 2025

10/10 Excellent

Sean

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
I did hours of research wanting something chill, safe, beachfront, and actually giving jungle vibes. Delek nailed it. A few days before our trip they emailed saying the pool would be closed, so yes, I pulled a small Karen and asked for a discount. They offered breakfast and restaurant credit which we took! When we arrived, we instantly forgot about the pool. The staff is unbelievably kind.. welcome drinks, a full tour, and the whole property is gorgeous. It’s right in the hotel zone but surprisingly quiet. People in other reviews acting like the beach club bass kept them up must have superhuman hearing, because we slept like babies. Our room was spotless, cozy, and had a partial ocean view. Beach club seating is guaranteed for guests (huge win). The pool actually reopened halfway through our stay, but honestly we barely used it because the ocean was warm, clear, and perfect. The restaurant food.. incredible! Easily the best we had in the area. And the free breakfast? FULL meals. Chilaquiles, pancakes, chicken sandwiches, green juice… American hotel breakfast could never. Service is next-level. They give you a WhatsApp number and whatever you need shows up in two minutes. Ice, towels, scooters.. anything. Every single staff member was amazing. Special shoutout to Steph, who clearly keeps the place running with good energy. We stayed Monday–Friday and were genuinely sad to leave. Zero complaints, all compliments. WILL be back soon!
Stayed 4 nights in Nov 2025

10/10 Excellent

Adriana

Liked: Cleanliness, amenities
Yes
Stayed 3 nights in Nov 2025

8/10 Good

Siddharth

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Beautiful place to stay
Stayed 3 nights in Oct 2025

10/10 Excellent

dagmy, CUTLER BAY

Liked: Cleanliness, amenities
It was well maintained… people very polite, respectful…
Stayed 3 nights in Oct 2025

10/10 Excellent

Aslan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Love this place!
Stayed 4 nights in Oct 2025

10/10 Excellent

Edina

Traveled with group, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our stay was absolutely perfect! The staff went above and beyond to make us feel welcome from the moment we arrived. The room was spotless, beautifully , and very comfortable. The location was ideal close to everything.We had lunch by the beach everyday, It was delicious with plenty of options. We truly appreciated the warm hospitality . Highly recommend this hotel and can’t wait to come back!
Stayed 4 nights in Oct 2025

10/10 Excellent

Marta

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We visited recently for 6 times in Tulum . This is our destination every year for anniversary and birthday celebrations. We loved everything, staff is great , Camila at the host desk is absolutely sweetheart. Food is always delicious and drinks on top . They made sure that anniversary and husband birthday was acknowledged.The experience is always amazing . Thank you Delek ♥️
Stayed 6 nights in Oct 2025

10/10 Excellent

Michael

Liked: Cleanliness, amenities
Best hotel with great staff and great rooms
Stayed 3 nights in Apr 2025

10/10 Excellent

P

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Tulum - the chilled out option

Had an amazing week at Delek, the hotel, staff and overall experience was just what we needed. Right on the beach with a much needed pool to lounge in when the sun got too much. Beach front hotels in Tulum are not cheap and Delek is no exception but you get what you pay for. 5 star location and service. Rooms are tastefully designed and serviced an maintained to a great standard. Great beds and linens. Rooms to the rear suffer from street noise from the surrounding clubs (which they warn you about) but those beach facing ones have no such issues. Many of the other hotels have beachclubs aimed at the party all day crowd whereas Delek is more chilled Ibiza vibe. Usually some entertainment in the late afternoon; live music sets; or a dj; but again all geared to keep the vibe relaxed. Restaurant providing high end takes on Mexican classics; seafood, tacos, cerviches, and more mainstream standards. Good cocktails and chilled beers... they also take their eco responsibilities seriously unlike others who seem to pay lip service to them. While we were there we wandered into one of two other similar hotels for breakfast; drinks etc for a nosey; but left convinced that Delek overall provided the best balance of style, comfort, service and relaxation that we wanted.
Stayed 11 nights in May 2025

10/10 Excellent

Jessick

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We enjoyed the beautiful rooms and location of Delek. It's at the center of everything and close to the buzzworthy restaurants. It is loud at night because of this, but it didn't bother us. The beachfront is a dream.
Stayed 3 nights in Feb 2025

10/10 Excellent

Lucinda, Providence

Stayed 4 nights in Apr 2025

10/10 Excellent

Piotr

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Mar 2025

10/10 Excellent

Nathan

Stayed 2 nights in Mar 2025

10/10 Excellent

Flodjor

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent location
Stayed 5 nights in Mar 2025

10/10 Excellent

elsie

Stayed 3 nights in Feb 2025

10/10 Excellent

yasmin, Rochelle Park

Liked: Cleanliness, staff & service, property conditions & facilities
Had an awesome relaxing girlfriend getaway. The staff from check in to the beach services were great.the room was beautiful
Stayed 3 nights in Mar 2025

10/10 Excellent

Llasheema

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful experience! Definitely coming back
Stayed 6 nights in Feb 2025