Quality Inn Downtown

2.5 star property
Hotel in Johnson City with free breakfast and a seasonal outdoor pool

Choose dates to view prices

Photo gallery for Quality Inn Downtown

Exterior
Lobby
Lobby
Seasonal outdoor pool
Free daily on-the-go breakfast

Reviews

7.4 out of 10
Good

Popular amenities

  • Pool
  • Pet friendly
  • Housekeeping
  • 24/7 front desk
  • Free WiFi

Explore the area

Map
1900 S Roan St, Johnson City, TN, 37601
  • East Tennessee State University
    ‪3 min drive‬
  • Freedom Hall Civic Center
    ‪5 min drive‬
  • Johnson City Medical Center
    ‪6 min drive‬
  • Tri-Cities, TN (TRI-Tri-Cities Regional)
    ‪26 min drive‬

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Room options

Standard Room, 2 Queen Beds, Non Smoking

7.0 out of 10
Good
(12 reviews)
  • Sleeps 4
  • 2 Queen Beds

Standard Room, 1 King Bed, Non Smoking

8.6 out of 10
Excellent
(10 reviews)
  • Sleeps 2
  • 1 King Bed

Room, 1 King Bed with Sofa bed, Smoking

  • Sleeps 3
  • 1 King Bed and 1 Twin Sofa Bed

Suite, 1 King Bed, Non Smoking

  • Sleeps 2
  • 1 King Bed

Room, 1 King Bed

  • Sleeps 2
  • 1 King Bed

Room, 2 Queen Beds, Smoking (Efficiency)

  • Sleeps 4
  • 2 Queen Beds

Room, 1 King Bed, Accessible, Non Smoking

8.8 out of 10
Excellent
(3 reviews)
  • Sleeps 2
  • 1 King Bed

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About the neighborhood

Johnson City

Quality Inn Downtown places you within a mile (2 km) of Tweetsie Trail Trailhead and Tipton-Haynes Historic Site. This 44-room hotel has free breakfast along with conveniences like free in-room WiFi and free self parking.

What's nearby

  • Yee-Haw Brewing Company - 2 min drive - 1.5 miles
  • East Tennessee State University - 3 min drive - 1.7 miles
  • Johnson City Mall - 5 min drive - 4.0 miles
  • Freedom Hall Civic Center - 5 min drive - 3.0 miles
  • Johnson City Medical Center - 6 min drive - 4.0 miles

Getting around

  • Tri-Cities, TN (TRI-Tri-Cities Regional) - 24 min drive

Restaurants

  • ‪McDonald's - ‬2 min drive
  • ‪Burger King - ‬1 min walk
  • ‪Southern Craft BBQ - ‬17 min walk
  • ‪Ole Mexican Foods - ‬4 min walk
  • ‪Dairy Queen - ‬2 min drive

About this property

Quality Inn Downtown

Hotel in Johnson City with free breakfast and a seasonal outdoor pool
Quality Inn Downtown features free WiFi in public areas, a business center, and a seasonal outdoor pool. Free parking is included with your stay. Front-desk staff are standing by 24/7 to assist with any requests. Additional amenities include a vending machine and a TV in a common area.
Guests can expect free WiFi and flat-screen TVs with cable channels and pay movies. Bathrooms offer hair dryers and free toiletries. Refrigerators, microwaves, and coffee makers are other standard amenities.
Recreational amenities at the hotel include a seasonal outdoor pool.

Languages

English

Similar properties

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Free RV/bus/truck parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free on-the-go breakfast available daily 6:00 AM to 9:00 AM

Things to do

  • Seasonal outdoor pool
  • TV in common areas

Family friendly

  • Free rollaway/extra bed
  • In-room crib
  • In-room microwave
  • In-room refrigerator
  • Seasonal outdoor pool

Conveniences

  • 24-hour front desk
  • Vending machine

Guest services

  • Housekeeping (daily)

Business services

  • Business center

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 2 accessible parking spaces
  • Braille/raised signage
  • Handrails in stairways
  • Upper floors accessible by stairs only
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk

More

  • 2 floors
  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided
  • Free crib
  • Free rollaway/extra bed

Bathroom

  • Free toiletries
  • Hair dryer
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • Flat-screen TV with cable channels
  • Pay movies

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning
  • Desk
  • Free daily newspapers
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe

Policies

Check-in

Check-in time starts at 3:00 PM
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM
Contactless check-out available

Special check-in instructions

The property charges 3 percent for credit card payments
Front desk staff will greet guests on arrival at the property
The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification, and other arrangements must be coordinated with the property prior to arrival

Access methods

Staffed front desk

Pets

  • This property welcomes pets for USD 25.00 per pet, per night
  • Dogs and cats only
  • Service animals exempt from fees

Children and extra beds

  • Children 18 years old and younger stay free when using existing bedding
  • Free rollaway/extra beds are available
  • Free cribs/infant beds are available

Property payment types

Important information

Fees

You'll be asked to pay these charges at the property:

  • Deposit: USD 100.00 per accommodation, per stay
  • Service fee: USD 3.00 per accommodation, per night

These are all of the charges provided to us by the property.

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Pet fee: USD 25.00 per pet, per night
  • Service animals are exempt from fees
  • Credit card charges are subject to a surcharge of 3 percent

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Cashless transactions are available
Safety features at this property include a fire extinguisher, a smoke detector, and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)
  • Check-in: 3:00 PM
  • Check-out: 11:00 AM
  • Minimum check-in age: 21
The front desk is open 24 hours a day. Driving? This property offers free self parking, along with free RV, bus, and truck parking.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards, debit cards, and cash.
  • This property reserves the right to pre-authorize the guest's credit card prior to arrival.
  • Onsite safety features include a fire extinguisher, a smoke detector, and a first aid kit.
  • Cashless payment methods are available for all transactions.
  • This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice).

Additional information about polices, regulations, and more:

  • There are no elevators.
  • No rollaway or extra beds are available.

Property is also known as

Comfort Inn Hotel Johnson City
Quality Inn Downtown Hotel
Quality Inn Johnson City
Quality Johnson City
Quality Inn Downtown Johnson City
Quality Inn Downtown Hotel Johnson City

Frequently asked questions

Is free cancellation available at Quality Inn Downtown?

Quality Inn Downtown offers free cancellation on certain room rates. To learn more, look at the cancellation policy on our site.

What can I see near Quality Inn Downtown?

This hotel is located in Johnson City within a short 17-minute walk of Tweetsie Trail Trailhead. You'll also find Yee-Haw Brewing Company and Buffalo Mountain Park within a short drive.

Will I be able to park at Quality Inn Downtown?

Yes, self parking is offered for free at the hotel. Accessible parking and free RV/bus/truck parking are also available for guests.

Does Quality Inn Downtown include a casino?

No, Quality Inn Downtown doesn't have a casino.

Will I find an indoor pool at Quality Inn Downtown?

No, this hotel doesn't have an indoor pool; however, there is an outdoor pool.

Is Quality Inn Downtown a good place to stay for couples?

Couples will appreciate amenities like a seasonal outdoor pool, free breakfast, and a 24-hour front desk at this hotel.

Does Quality Inn Downtown have a hot tub?

No, there isn't a spa tub at this hotel.

Does Quality Inn Downtown have a restaurant that serves breakfast?

Quality Inn Downtown offers free on-the-go breakfast each morning though there is no restaurant.

Will Quality Inn Downtown allow pets to stay for free?

Although they can't stay for free, cats and dogs are welcome at Quality Inn Downtown for a fee of USD 25.00 per pet, per night.

Are there connecting rooms at Quality Inn Downtown?

No, this hotel doesn't feature connecting guestrooms.

Where is the closest airport to Quality Inn Downtown?

The closest major airport to Quality Inn Downtown is Tri-Cities, TN (TRI-Tri-Cities Regional), which is 17.6 mi away (24 minutes by car).

Are there rooms with balconies at Quality Inn Downtown?

No, at Quality Inn Downtown, there aren't any guestrooms that list a balcony.

Quality Inn Downtown Reviews

Reviews

7.4

Good

Rating 10 - Excellent. 152 out of 506 reviews
Rating 8 - Good. 163 out of 506 reviews
Rating 6 - Okay. 83 out of 506 reviews
Rating 4 - Poor. 54 out of 506 reviews
Rating 2 - Terrible. 54 out of 506 reviews

7.4/10

Cleanliness

8.2/10

Staff & service

6.6/10

Amenities

7.0/10

Property conditions & facilities

6.6/10

Eco-friendliness

Reviews

10/10 Excellent

David

Liked: Amenities
Stayed 1 night in Apr 2025

6/10 Okay

Heather

Business traveler, Traveled with family
Liked: Staff & service
Disliked: Amenities
My biggest complaint is that this Quality Inn is advertised as a hotel but is in fact a motel. As a woman traveling with her 20 yo daughter, i wanted a hotel. The room was mostly clean as long as you didn't look behind things, something nasty was clogging the sink drain, and the area around the place was sketchy. We felt a little vulnerable. The lady behind the front desk was the only bright spot - she was lovely. Still, my last stay at a Quality Inn!
Stayed 1 night in Mar 2025

8/10 Good

Timothy

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

10/10 Excellent

Charles

Stayed 1 night in Feb 2025

6/10 Okay

Lisa

Traveled with pets
Liked: Staff & service, amenities
Disliked: Cleanliness
When i went in it stu k really badly there was hair on the tub and blood splatters on the wass and on ceiling.When i called the front deak,I was told that they didnt have anymore smoking room,I told her that I did t ask for a smoking room because I dont smoke around my girls,so could i switch rooms,but then she said that they were booked up,so I asked her for some cleaner and rags and ill clean the room myawlf, she .The night before I left I called the front desk to see uf I stayed(i had already cleaned tge room)could i get aome kind of discount,the man told me no,that he didnt do that celing
Stayed 2 nights in Feb 2025

10/10 Excellent

Lisa

Liked: Staff & service
Disliked: Property conditions & facilities
In my room ,the fridge didnt get cold the heat jad to be turned up very high to get it warm in room,coffee pot doesnt work,had to borrow some cleaner from office before i could take bath
Stayed 2 nights in Feb 2025

10/10 Excellent

Wilma

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2025

4/10 Poor

Connie J

Traveled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort

Lost Confidence

The bathroom door wouldnt shut due to the latch being severly damaged. The TV would not work and kept saying 'weak or no connection'.The beding and the curtains were dirty. We stay here a lot and typcially the rooms are mich cleaner but not this time.
Stayed 1 night in Feb 2025

10/10 Excellent

Wilma

Stayed 1 night in Jan 2025

2/10 Terrible

Connie

Traveled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort

Just Dirty

The barhroom door would not shut. The tv never worked and kept a message saying low or no signal. There was blood on the window sheers and the bed linens were very dirty. Definitely the worst visit to this hotel and we stay an avarrage of 1 nifht a week
Stayed 1 night in Jan 2025

6/10 Okay

April, Albertville

Traveled with partner
Liked: Staff & service
Fine for a 1 night stay! We got in super late but Pat at the front desk was super nice! We asked for a quiet room which she attempted to accommodate. Its an old property but the room was clean & the beds were comfy. Price and location were good.
Stayed 1 night in Jan 2025

10/10 Excellent

Wilma

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2025

8/10 Good

Rebecca

Stayed 1 night in Dec 2024

8/10 Good

Keith

Liked: Property conditions & facilities
Disliked: Amenities
Don’t like having $100 taken from my card for any amenities that might be taken. And if we didn’t when do I get it back???
Stayed 1 night in Jan 2025

10/10 Excellent

Joan

Stayed 1 night in Dec 2024

10/10 Excellent

josue

Stayed 1 night in Nov 2024

10/10 Excellent

Sue

Liked: Cleanliness, staff & service, room comfort
Room was nice and clean, beds were very comfy. Could use an update! Would stay again
Stayed 1 night in Dec 2024

4/10 Poor

Rachel

Traveled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Bedding had blood on it and was torn. The front desk got s a new bedspread. The room was not very clean. There was dirt all in the tub.
Stayed 1 night in Nov 2024

6/10 Okay

Zachary

Stayed 1 night in Nov 2024

6/10 Okay

Verified traveler

Traveled with family
Liked: Staff & service, room comfort
Disliked: Cleanliness

A Review

Staff was friendly. Beds were comfortable. Disposable utensils/plastic cups, etc. offered for breakfast were gross, but I'm from CA and try to recycle and compost everything. Bathroom floor could have been cleaner.
Stayed 1 night in Nov 2024

8/10 Good

Brittney

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

10/10 Excellent

Kayla

Stayed 1 night in Oct 2024

8/10 Good

Monica

Stayed 10 nights in Oct 2024

10/10 Excellent

Sharon

Business traveler, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location
Stayed 2 nights in Nov 2024

2/10 Terrible

Farrah

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024