2/10 Terrible
Morrow D., Hillsborough, NC, USA
Jun 27, 2023
Disliked: Cleanliness
PLEASE AVOID THIS PROPERTY
The day that my family and I were supposed to check into this property, the host still had not sent check-in information. I messaged them by phone call, text, and email and heard nothing back, even though I confirmed that at least one text was received and read. I then contacted VRBO (which was a most unhelpful process) to let them know what was going on. Several minutes later, I had an email that the reservation had been canceled due to "double booking on another site," and we were refunded. About an hour later, the host magically called me and acted as though nothing had happened, stating, "I'm calling because you're interested in a property?" I had left two voicemails and texts outlining the situation, and I find it difficult to believe that he wouldn't have listened to or read either one. This left me and my partner, along with our two small children, in a foreign country at night with no place to stay. What was even worse, a five-star review suddenly appeared on the property less than an hour after all of this, which looked entirely fabricated (simply described the property, did not speak to its assets or downsides). Please do not make the mistake we made. This place really is too good to be true.
Morrow D.
Stayed 5 nights in Jun 2023