Standard Room, 2 Queen Beds, Non Smoking
from $81
Comfort Inn & Suites Maumee - Toledo (I80-90)
2.5 out of 5.0
3.6
out of 5
Average Guest Review
See all 14 reviews
This hotel is most popular for:
Recent guest reviews
After a long day of travel we were hit with an completely unnecessary complication (their computer fault) on a prebooked, prepaid room. I felt harassed.
The hotel was very worn down. The "breakfast" wasn't what I have had in other Comfort Inn's. You could tell that the owner was cutting corners. The gym was terrible. Two treadmills that were 10 years old,weights missing and no water. It was 80 plus degrees in there as well and no way of turning it down. I'm positive that the owner lives in the hotel with his family as his wife and child were there all day and he was micro managing all the employees all day long. Rather strange.Some of the smallest rooms I have stayed in in a long time. Not about guest comfort at all. I thought I would try Comfort Inn but will not being going back to any Comfort Inns. Speaks poorly of Comfort Inn brand in general.
Staff was friendly. Only stayed one night. Room was clean and comfortable.
The hotel room was clean and comfortable and unexpectedly had a spa tub in the room. I wish I had been staying longer to take advantage of the tub, but was able to use the community hot tub just down the hall. Breakfast was just right, quick and easy. Complimentary Local and National papers were readily available and all transactions were made expeditiously. I took a card so that I could schedule future stays at this location.
Nice, clean room. Very comfortable. Don't plan on a good breakfast, very blah.
The rooms are clean especially bathroom. The hotel is at a good location, just right off the highway. The staff are friendly too. The breakfast includes yogurt, hard boiled eggs, fruit and bread. It is good for the morning good start. It is good value of money. I will recommend to friends.
I really enjoyed my stay. It was a nice hotel, quiet environment, and overall wonderful experience.
It was a nice hotel and the staff was really nice. I enjoyed my stay.
We reserved a king bed and a sofa bed. Instead we got a king bed and a hot tub. A roll away bed was provided and problem solved. The room was clean and surprisingly quiet. Staff could have been friendlier.
the hotel was comfortable. We needed to cancel one of our rooms reserved ahead of time and were refused a refund even though it was about24 hours ahead of the reservation. not a good move. we refused to stay at the same hotel on the return trip because of this.
Hotel prices are a bit pricey for Toledo so couldn't find that great deal. Good location that is close to Toledo Zoo, restaurants, toll road and basic needs. Good sized room and nice breakfast. Be careful not to miss Toll Gate Drive. It is right by Tim Horton's.
I reserved a king non-smoking suite with a sofabed, fridge and microwave. When we checked in, we were sent up to a double queen bed room, no sofabed. Called down to the front desk....the employee stated that "we must have booked through a third party" and that is why there was confusion. However, they did not have a suite....we were instead offered a jacuzzi room, which we took but I was very disappointed as I like to recline on the sofa while watching television. His comment was "you probably won't want a sofabed anyway....they are not comfortable to sleep on" Well, I did not plan on sleeping on the sofabed....we had a king bed reserved and there were just the two of us, my husband and myself.... I am very disappointed in the fact that I did not get what I reserved! If I had known that was going to happen, I would have paid extra and went to any other nearby hotel with a suite. VERY DISAPPOINTED!!!!!!!
Nice new, clean property. Only drawback is that there are two Comfort Inns within a few blocks, and this one is not easy to find. DO ask at the toll plaza for directions to this property. It is very close, but again, not easy to find without specific directions.
I stayed 3 days for business, nice clean hotel with friendly and helpful staff, I didnt use the extras. I just slept and showered. There are a couple good eating places real close. Also very easy area of town to drive around in. Beds were comfortable. If im ever in Maumee again i would stay here again.
Guest reviews for Comfort Inn & Suites Maumee - Toledo
early hassle
Everyone
After a long day of travel we were hit with an completely unnecessary complication (their computer fault) on a prebooked, prepaid room. I felt harassed.
stayed with my son's for a guy's getaway
Everyone
The hotel was very worn down. The "breakfast" wasn't what I have had in other Comfort Inn's. You could tell that the owner was cutting corners. The gym was terrible. Two treadmills that were 10 years old,weights missing and no water. It was 80 plus degrees in there as well and no way of turning it down. I'm positive that the owner lives in the hotel with his family as his wife and child were there all day and he was micro managing all the employees all day long. Rather strange.Some of the smallest rooms I have stayed in in a long time. Not about guest comfort at all. I thought I would try Comfort Inn but will not being going back to any Comfort Inns. Speaks poorly of Comfort Inn brand in general.
Review comment
Manager responded on Apr 1, 2017
Thank you very much for your review. I also want to thank you for bringing these matters to our attention and to assure you that your review means a lot to us and that we'll be using your comments to improve upon the guest experience.
quick travel stop
Everyone
Staff was friendly. Only stayed one night. Room was clean and comfortable.
better than i expected.
BusinessTravelers
The hotel room was clean and comfortable and unexpectedly had a spa tub in the room. I wish I had been staying longer to take advantage of the tub, but was able to use the community hot tub just down the hall. Breakfast was just right, quick and easy. Complimentary Local and National papers were readily available and all transactions were made expeditiously. I took a card so that I could schedule future stays at this location.
Review comment
Guest Relations Manager responded on Jan 1, 1970
Dear Nate, Thank you for your time in sharing with us your comment following your stay here at Comfort Inn & Suites.I am glad that you were pleased with the quality of accommodation and condition of clean in the room you stayed in We will do our best to make your next visit another fine, good value hotel services.
nice stopping point on 80/90
BusinessTravelers
Nice, clean room. Very comfortable. Don't plan on a good breakfast, very blah.
road trip
Families
The rooms are clean especially bathroom. The hotel is at a good location, just right off the highway. The staff are friendly too. The breakfast includes yogurt, hard boiled eggs, fruit and bread. It is good for the morning good start. It is good value of money. I will recommend to friends.
trip
Singles
I really enjoyed my stay. It was a nice hotel, quiet environment, and overall wonderful experience.
awesome trip
Singles
It was a nice hotel and the staff was really nice. I enjoyed my stay.
soccer tournament
Families
We reserved a king bed and a sofa bed. Instead we got a king bed and a hot tub. A roll away bed was provided and problem solved. The room was clean and surprisingly quiet. Staff could have been friendlier.
ok
Families
the hotel was comfortable. We needed to cancel one of our rooms reserved ahead of time and were refused a refund even though it was about24 hours ahead of the reservation. not a good move. we refused to stay at the same hotel on the return trip because of this.
Please accept our sincerest apologies for the issues that you encountered during your stay in our hotel. I assure you that we will make a thorough investigation regarding this matter. I want you to know that we take guest comments very seriously and that all of this issue you've brought to our attention are being promptly addressed. I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience.