Suite, 1 King Bed with Sofa bed, Non Smoking
from $86
Comfort Inn & Suites Maumee - Toledo (I80-90)
2.5 out of 5.0
3.5
out of 5
Average Guest Review
See all 17 reviews
This hotel is most popular for:
Recent guest reviews
It was overall okay, I wish the hotel staff had been friendlier. The lobby needs more seating for breakfast and parking was tight.
Very accommodating staff, honored our request for an early check in and upon our departure we realized we had left a fit bit in our room. We called back to the front desk and the desk clerk indicated that she would go up to check and promptly returned a call to indicate that she had it for us. Very friendly and courteous staff. It was nicely furnished and decorated. Breakfast selection was good and well maintained.
Staff was not very friendly at all. Almost like it was a bother to them. Too busy watching t.v. to care. Stood there for almost 5 minutes before she would take her eyes off the t.v.. I even had to move out of the way. What happened to customer service?
After a long day of travel we were hit with an completely unnecessary complication (their computer fault) on a prebooked, prepaid room. I felt harassed.
The hotel was very worn down. The "breakfast" wasn't what I have had in other Comfort Inn's. You could tell that the owner was cutting corners. The gym was terrible. Two treadmills that were 10 years old,weights missing and no water. It was 80 plus degrees in there as well and no way of turning it down. I'm positive that the owner lives in the hotel with his family as his wife and child were there all day and he was micro managing all the employees all day long. Rather strange.Some of the smallest rooms I have stayed in in a long time. Not about guest comfort at all. I thought I would try Comfort Inn but will not being going back to any Comfort Inns. Speaks poorly of Comfort Inn brand in general.
Staff was friendly. Only stayed one night. Room was clean and comfortable.
The hotel room was clean and comfortable and unexpectedly had a spa tub in the room. I wish I had been staying longer to take advantage of the tub, but was able to use the community hot tub just down the hall. Breakfast was just right, quick and easy. Complimentary Local and National papers were readily available and all transactions were made expeditiously. I took a card so that I could schedule future stays at this location.
Nice, clean room. Very comfortable. Don't plan on a good breakfast, very blah.
The rooms are clean especially bathroom. The hotel is at a good location, just right off the highway. The staff are friendly too. The breakfast includes yogurt, hard boiled eggs, fruit and bread. It is good for the morning good start. It is good value of money. I will recommend to friends.
I really enjoyed my stay. It was a nice hotel, quiet environment, and overall wonderful experience.
It was a nice hotel and the staff was really nice. I enjoyed my stay.
We reserved a king bed and a sofa bed. Instead we got a king bed and a hot tub. A roll away bed was provided and problem solved. The room was clean and surprisingly quiet. Staff could have been friendlier.
the hotel was comfortable. We needed to cancel one of our rooms reserved ahead of time and were refused a refund even though it was about24 hours ahead of the reservation. not a good move. we refused to stay at the same hotel on the return trip because of this.
Hotel prices are a bit pricey for Toledo so couldn't find that great deal. Good location that is close to Toledo Zoo, restaurants, toll road and basic needs. Good sized room and nice breakfast. Be careful not to miss Toll Gate Drive. It is right by Tim Horton's.
I reserved a king non-smoking suite with a sofabed, fridge and microwave. When we checked in, we were sent up to a double queen bed room, no sofabed. Called down to the front desk....the employee stated that "we must have booked through a third party" and that is why there was confusion. However, they did not have a suite....we were instead offered a jacuzzi room, which we took but I was very disappointed as I like to recline on the sofa while watching television. His comment was "you probably won't want a sofabed anyway....they are not comfortable to sleep on" Well, I did not plan on sleeping on the sofabed....we had a king bed reserved and there were just the two of us, my husband and myself.... I am very disappointed in the fact that I did not get what I reserved! If I had known that was going to happen, I would have paid extra and went to any other nearby hotel with a suite. VERY DISAPPOINTED!!!!!!!
Nice new, clean property. Only drawback is that there are two Comfort Inns within a few blocks, and this one is not easy to find. DO ask at the toll plaza for directions to this property. It is very close, but again, not easy to find without specific directions.
I stayed 3 days for business, nice clean hotel with friendly and helpful staff, I didnt use the extras. I just slept and showered. There are a couple good eating places real close. Also very easy area of town to drive around in. Beds were comfortable. If im ever in Maumee again i would stay here again.
Hotel highlights
- Free buffet breakfast
- Free WiFi and wired Internet in rooms and public areas
- Free parking
- Indoor pool
Comfort Inn & Suites Maumee - Toledo (I80-90) is a short stroll from Maumee Antique Mall and Maumee Sports Mall. This 78-room hotel welcomes guests with free breakfast and conveniences like an indoor pool and free in-room WiFi. Also near this Maumee hotel are Lucas County Recreation Center and Stranahan Theater.
Dining
Free buffet breakfast is included with your stay.
Rooms
All 78 air-conditioned rooms provide microwaves, refrigerators, and coffee makers. Guests can enjoy satellite TV and stay connected with free WiFi and wired Internet. Other standard amenities include free local calls, hair dryers, and ironing boards.
Property features
At Comfort Inn & Suites Maumee - Toledo (I80-90), guests enjoy features like an indoor pool, a fitness center, and free WiFi in public areas. A stay here includes free parking. The front desk is staffed 24/7 to help secure valuables, and answer any questions about the accommodations. Additional amenities include a meeting room, a computer station, and free newspapers.
Guest reviews for Comfort Inn & Suites Maumee - Toledo
Everyone
It was overall okay, I wish the hotel staff had been friendlier. The lobby needs more seating for breakfast and parking was tight.
Everyone
Very accommodating staff, honored our request for an early check in and upon our departure we realized we had left a fit bit in our room. We called back to the front desk and the desk clerk indicated that she would go up to check and promptly returned a call to indicate that she had it for us. Very friendly and courteous staff. It was nicely furnished and decorated. Breakfast selection was good and well maintained.
Everyone
Staff was not very friendly at all. Almost like it was a bother to them. Too busy watching t.v. to care. Stood there for almost 5 minutes before she would take her eyes off the t.v.. I even had to move out of the way. What happened to customer service?
Review comment
Manager responded on Apr 5, 2018
Your feedback will serve as encouragement to all of our staff as we strive to continuously improve the quality of our services to provide an exceptional guest experience. Thank you for sharing with us about our staff and service. We hope to see you again in the future.
early hassle
Everyone
After a long day of travel we were hit with an completely unnecessary complication (their computer fault) on a prebooked, prepaid room. I felt harassed.
Review comment
Manager responded on Aug 28, 2017
Please accept our sincerest apologies for the issues that you encountered during your stay in our hotel. I assure you that we will make a thorough investigation regarding this matter. I want you to know that we take guest comments very seriously and that all of this issue you've brought to our attention are being promptly addressed. I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience.
stayed with my son's for a guy's getaway
Everyone
The hotel was very worn down. The "breakfast" wasn't what I have had in other Comfort Inn's. You could tell that the owner was cutting corners. The gym was terrible. Two treadmills that were 10 years old,weights missing and no water. It was 80 plus degrees in there as well and no way of turning it down. I'm positive that the owner lives in the hotel with his family as his wife and child were there all day and he was micro managing all the employees all day long. Rather strange.Some of the smallest rooms I have stayed in in a long time. Not about guest comfort at all. I thought I would try Comfort Inn but will not being going back to any Comfort Inns. Speaks poorly of Comfort Inn brand in general.
Review comment
Manager responded on Apr 1, 2017
Thank you very much for your review. I also want to thank you for bringing these matters to our attention and to assure you that your review means a lot to us and that we'll be using your comments to improve upon the guest experience.
quick travel stop
Everyone
Staff was friendly. Only stayed one night. Room was clean and comfortable.
better than i expected.
BusinessTravelers
The hotel room was clean and comfortable and unexpectedly had a spa tub in the room. I wish I had been staying longer to take advantage of the tub, but was able to use the community hot tub just down the hall. Breakfast was just right, quick and easy. Complimentary Local and National papers were readily available and all transactions were made expeditiously. I took a card so that I could schedule future stays at this location.
Review comment
Guest Relations Manager responded on Jan 1, 1970
Dear Nate, Thank you for your time in sharing with us your comment following your stay here at Comfort Inn & Suites.I am glad that you were pleased with the quality of accommodation and condition of clean in the room you stayed in We will do our best to make your next visit another fine, good value hotel services.
nice stopping point on 80/90
BusinessTravelers
Nice, clean room. Very comfortable. Don't plan on a good breakfast, very blah.
road trip
Families
The rooms are clean especially bathroom. The hotel is at a good location, just right off the highway. The staff are friendly too. The breakfast includes yogurt, hard boiled eggs, fruit and bread. It is good for the morning good start. It is good value of money. I will recommend to friends.
trip
Singles
I really enjoyed my stay. It was a nice hotel, quiet environment, and overall wonderful experience.
Your comments are important to us as we continuously seek ways to improve upon the guest experience in our hotel. We thank you for the feedback regarding our staff and breakfast. Please do consider us again on your next visit to the area.