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Hotel Mundo Maya Chichén Itzá

Property class: 3.5
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Photo gallery for Hotel Mundo Maya Chichén Itzá

Aerial view
Exterior
Interior
Interior entrance
Exterior

Reviews

9.8 out of 10
Exceptional

Popular amenities

  • Spa
  • Parking included
  • Free WiFi
  • Restaurant
  • Air conditioning

Explore the area

View in a map
Carretera Federal 180 costera del golfo Km 131, Carretera a la estación Tren Maya Chichén Itzá, Chichen Itza, YUC, 97751
  • Place, Pre-Hispanic City of Chichen-Itza
    ‪4 min drive‬
  • Place, El Caracol
    ‪7 min drive‬
  • Place, Cenote Ik kil
    ‪8 min drive‬
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Room options

View all photos for Standard Room, Balcony, Garden View

Standard Room, Balcony, Garden View | Premium bedding, down comforters, desk, laptop workspace

Standard Room, Balcony, Garden View

9.8 out of 10
Exceptional
(10 reviews)
  • Garden view
  • 344 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Double Room, Balcony

Standard Double Room, Balcony | Premium bedding, down comforters, desk, laptop workspace

Standard Double Room, Balcony

9.8 out of 10
Exceptional
(9 reviews)
  • Garden view
  • 344 sq ft
  • 1 bedroom
  • Sleeps 3
  • 2 Queen Beds

View all photos for Junior Suite

Premium bedding, down comforters, desk, laptop workspace

Junior Suite

  • Garden view
  • 689 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed and 1 Twin Sofa Bed

View all photos for Presidential Suite

Premium bedding, down comforters, desk, laptop workspace

Presidential Suite

  • Garden view
  • 1033 sq ft
  • 2 bedrooms
  • Sleeps 6
  • 2 King Beds and 1 Twin Sofa Bed

About the neighborhood

Chichen Itza

Hotel Mundo Maya Chichén Itzá places you 26 mi (41.9 km) from Cenote Chihuán and 26.3 mi (42.3 km) from Cenote Zahamal. This 144-room, 3.5-star hotel welcomes guests with 2 outdoor pools, a restaurant, and free in-room WiFi.

What's nearby

  • Pre-Hispanic City of Chichen-Itza - 4 min drive - 1.8 miles
  • Red House (El Chichanchob) - 6 min drive - 2.5 miles
  • El Caracol - 7 min drive - 3.3 miles
  • Cenote Ik kil - 8 min drive - 4.0 miles
  • Pyramid of Kukulkan - 8 min drive - 2.0 miles

Restaurants

  • ‪Pueblo Maya - ‬7 min drive
  • La Palapa
  • ‪Taco Maya - ‬7 min drive
  • ‪Hacienda Xaybe'h D'Camara - ‬7 min drive
  • ‪Chilam Balam - ‬10 min drive

About this property

Hotel Mundo Maya Chichén Itzá

Guests of Hotel Mundo Maya Chichén Itzá enjoy features like 2 outdoor pools, free WiFi in public areas, and spa services. Free parking is available if you drive. The 24-hour front desk has staff standing by to help with concierge services and securing valuables. Additional amenities include a terrace, a vending machine, and an ATM.
Guests can expect free WiFi and 55-inch flat-screen TVs with satellite channels. Beds are dressed in premium bedding and down comforters, and bathrooms offer hair dryers and free toiletries. Other amenities include balconies, ceiling fans, and desks.
2 outdoor swimming pools are on site.
Guests can pamper themselves by indulging in the onsite spa services. Services include massages.

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 250+ Mbps (good for 3–5 people or up to 10 devices)
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free uncovered self parking on site

Food and drink

  • Daily continental breakfast available 7:30 AM to 11:00 AM for a fee: MXN 185 for adults and MXN 185 for children
  • A bar/lounge
  • A restaurant

Things to do

  • 2 outdoor pools
  • Shopping
  • TV in common areas

Family friendly

  • 2 outdoor pools
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Outdoors

  • Garden
  • In a national park
  • Outdoor entertainment area
  • Outdoor furniture
  • Terrace

Spa

  • Massage
  • Spa services

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator (47 inch wide door)
  • Front entrance ramp
  • Low-height electrical outlets in bathroom
  • Well-lit path to entrance

More

  • Smoking not allowed

Room amenities

Bedroom

  • Down comforter
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 55-inch flat-screen TV with satellite channels

Food and drink

  • Free bottled water

More

  • Air conditioning
  • Ceiling fan
  • Desk
  • Laptop workspace
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Service animals exempt from fees

Property payment types

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for continental breakfast: approximately MXN 185 for adults and MXN 185 for children

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
  • Check-in: 3:00 PM
  • Check-out: noon
  • Minimum check-in age: 18
The front desk is open 24 hours a day. Driving? This property offers free parking.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards, debit cards, and cash.
  • Onsite safety features include a fire extinguisher.

Additional information about polices, regulations, and more:

  • Reservations need to be made in advance for massage services. Contact the hotel at the phone number listed on your booking confirmation.

Property is also known as

Gafsacomm Chichen Itza Tinum
Hotel Gafsacomm Chichén Itzá Hotel
Hotel Gafsacomm Chichén Itzá Tinum
Hotel Gafsacomm Chichén Itzá Hotel Tinum

Frequently asked questions

What's there to see around Hotel Mundo Maya Chichén Itzá?

This hotel is located in Chichen Itza, close to Pyramid of Kukulkan, Pre-Hispanic City of Chichen-Itza, and Cenote Ik kil. You'll also find Court of the Thousand Columns and El Caracol nearby.

How much does it cost to stay at Hotel Mundo Maya Chichén Itzá?

As of Apr 11, 2026, prices found for a 1-night stay for 2 adults at Hotel Mundo Maya Chichén Itzá on Apr 26, 2026 start from $141, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available on site at Hotel Mundo Maya Chichén Itzá?

Yes, uncovered self parking is offered for free at the hotel.

Is a spa located at Hotel Mundo Maya Chichén Itzá?

Spa services at the hotel include massages.

Does Hotel Mundo Maya Chichén Itzá have a casino at the property?

No, Hotel Mundo Maya Chichén Itzá doesn't have a casino.

Will I find an indoor pool at Hotel Mundo Maya Chichén Itzá?

No, this hotel doesn't have an indoor pool; however, there are 2 outdoor pools.

What amenities will couples enjoy at Hotel Mundo Maya Chichén Itzá?

There are plenty of amenities for couples at this hotel, including 2 outdoor pools, a bar, and a restaurant.

Are there hot tubs at Hotel Mundo Maya Chichén Itzá?

No, there isn't a spa tub at this hotel.

Does Hotel Mundo Maya Chichén Itzá have a restaurant that serves breakfast?

Yes, Hotel Mundo Maya Chichén Itzá serves continental breakfast each morning for a surcharge from its restaurant.

Will Hotel Mundo Maya Chichén Itzá allow pets to stay free of charge?

No, pets aren't allowed at Hotel Mundo Maya Chichén Itzá though service animals are welcome.

Are there connecting rooms at Hotel Mundo Maya Chichén Itzá?

No, there aren't connecting guestrooms at this hotel.

Are there rooms with balconies at Hotel Mundo Maya Chichén Itzá?

Yes, every guestroom at Hotel Mundo Maya Chichén Itzá comes with a balcony with some featuring garden views.

Does Hotel Mundo Maya Chichén Itzá host weddings?

Take advantage of the wedding venue at Hotel Mundo Maya Chichén Itzá if you plan to say "I do" during your trip.

Hotel Mundo Maya Chichén Itzá Reviews

Reviews

9.8

Exceptional

Rating 10 - Excellent. 108 out of 117 reviews
Rating 8 - Good. 5 out of 117 reviews
Rating 6 - Okay. 2 out of 117 reviews
Rating 4 - Poor. 2 out of 117 reviews
Rating 2 - Terrible. 0 out of 117 reviews

10/10

Cleanliness

9.6/10

Staff & service

9.8/10

Amenities

10/10

Property conditions & facilities

Reviews

10/10 Excellent

FRANCISCO

Stayed 1 night in Dec 2025

10/10 Excellent

Silvestre, Santa Maria

Traveled with family and small children, Traveled with group, Traveled with partner, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
To have a doctor on call
Stayed 2 nights in Jan 2026

10/10 Excellent

Silvestre, Santa Maria

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
So so beautiful and the weather so nice a this time that we are here very happy to stayed in 💯%recommend recommend recommend.
Stayed 1 night in Jan 2026

10/10 Excellent

Anirudh

Liked: Cleanliness, staff & service, property conditions & facilities
great stay
Stayed 1 night in Dec 2025

10/10 Excellent

Jose

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Parking is really secure. They have some modified golf cars to take you and your luggage to the the main entrance
Stayed 5 nights in Dec 2025

10/10 Excellent

Khilan

Stayed 1 night in Dec 2025

8/10 Good

Eva

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beautiful Hotel yet not a 5 Star. With a 3 night four day stay, we had no running water the first night and no hot water the second night. There was no electricity the second day from 8am-4pm. Something that all the town experienced which the hotel had no control of but perhaps they could look into purchasing generators because it was so hot in the restaurant. Luckily we were out at Chichen Itza the rest of the day so the power outage was not an inconvenience. Rooms are so comfortable and clean. Beside not having hot water for two nights, the quiet surrounding is what I imagined and this hotel delivered. The decor was in sync with the atmosphere throughout the hotel from its entrance from the front gate to the back where you find a pool surrounded with Lucious green trees and plants all around. Every employee welcomed my family with gracious humbleness from beginning to end. They shuttle you from the parking lot to the front of the hotel and my son loved it (Jurassic Park!) We took the shuttle to Chichen Itza which was not expensive, very comfortable and a guarantee to front of the park drop-off and pick-up which was about ten to 15 minutes from the hotel and pyramid. The gym had many new machines and a few dumbbells but very clean and cool inside just a bit compact to move around. The decor flowed into the restaurant with simplicity and beauty.We ordered cafe de olla which was smooth, and sweet but found a hair in my huevos rancheros. Never went back.
Stayed 3 nights in Dec 2025

10/10 Excellent

Parth

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Room was amazing, clean and comfy. Interior was stand out. Staff is amazing and very helpful. Food was great as well. It felt more life a resort then a hotel. 100% recommended if you are staying in Chichen Itza.
Stayed 2 nights in Dec 2025

10/10 Excellent

Arlene, Hamburg

Traveled with group
Liked: Cleanliness, amenities, property conditions & facilities
Beautiful hotel with spacious, comfortable rooms. Super convenient for a visit to Chichen Itza especially if traveling with the new Tren Maya. The hotel has transportation to/from train station, Chichen Itza including night show, and other local spots. The swimming pool was a real treat after a day at Chichen Itza. We had some excellent meals at the restaurant. The staff were all friendly and attentive. Highly recommend this new hotel.
Stayed 2 nights in Nov 2025

10/10 Excellent

Edward

Traveled with group
Liked: Cleanliness, amenities, property conditions & facilities
Hotel Mundo was wonderful! The staff were all extremely friendly and helpful! The rooms were clean and very spacious. It is a relatively new hotel. Pool was amazing and they have shuttles that pick you up and take you to the Mayan train station and to chitzenitza. The only thing I would suggest is more options in the restaurant since this is the only place to eat without going into town. Also maybe a better quality of coffee! Overall a great experience and will return! Thank you Hotel Mundo for making our visit to the Yucatan so enjoyable!
Stayed 2 nights in Nov 2025

10/10 Excellent

Benjamin

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful newly built hotel 10 minutes drive from Chichen Itza. The design and decor of the whole place was beautiful, especially the attrium and the rooms themselves. Large pool area set against Maya jungle. The hotel felt like it still wasnt quite finished (some construction work going on whilst there which did cause some noise pollution). Staff were brilliant and very attentive. Stand out was actually the on site restaurant that was both reasonably priced and really good quality (Maya Octopus was brilliant). Currently a hidden gem and I hope more people visit.
Stayed 1 night in Nov 2025

10/10 Excellent

Mark, Salt Lake City

Liked: Cleanliness, amenities, property conditions & facilities
This hotel is amazing. The rooms are large, very well appointed, immaculately clean. The pool is amazing. The grounds are spotless. The parking lot is guarded. The restaurant is great. But best of all, every single staff member is totally service oriented. I rode up on my adventure motorcycle and was a little out of place, but they absolutely made me feel at home. I highly recommend this hotel for motorcycle travelers. This is one of the top 4 hotels i have ever stayed at. I will be back. I would not consider staying anywhere else in the area.
Stayed 1 night in Nov 2025

10/10 Excellent

Sergio

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a great stay, everything from the room to staff was perfect.
Stayed 1 night in Oct 2025

10/10 Excellent

Navroji

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful property and the staff is so very helpful and friendly!!
Stayed 1 night in Oct 2025

10/10 Excellent

Aramis

Traveled with family and small children, Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This place is by far one of the best stays I've ever had. Staff was very friendly and attentive, from check-in to check-out. Dinner options were so good, traditional and cultural options, and most importantly, reasonably priced. Also, the gym was great.
Stayed 1 night in Oct 2025

10/10 Excellent

Rey

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
By far the best hotel in the area, they have a shuttle service that takes you to Chichen-Itzá and the Cenotes, there’s restaurants in the little town, but do your self a favor and eat in the hotel restaurant! The prices are reasonable and the food is excellent, yes don’t eat at the pyramid restaurants because they are overpriced and the food isn’t good, the rooms are great, there is a little cat around the property her name is Micha and she is very friendly, just like the staff
Panuchos de Lechon
Micha
Pan de Elote (postre)
Flan de platano
Stayed 1 night in Oct 2025

10/10 Excellent

Carmen

Stayed 1 night in Sep 2025

10/10 Excellent

Bebette

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Best hotel ever!!!!!
Stayed 1 night in Sep 2025

10/10 Excellent

Roberto

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This place is a hidden gem. I did not want to leave. They have the best service ever. Will be back!!!
Stayed 1 night in Sep 2025

10/10 Excellent

Ana

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very comfortable and relaxing stay.
Stayed 1 night in Aug 2025

10/10 Excellent

julie, Toronto

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wow this place was more than we expected. Booked for an overnight quick stop from Merida. It’s brand new (7 months), a very grand scale full resort, and felt like a 5 star. Very clean, beautiful lush greenery, excellent service. Everyone working there was very courteous and greeted us warmly. Minutes to chitchen itza. Highly recommended.
Stayed 1 night in Aug 2025

10/10 Excellent

Ana

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

10/10 Excellent

Stephen

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2025

6/10 Okay

Claudia

Liked: Cleanliness, property conditions & facilities
This is an hotel that belongs to SENEDA (Secretary of National Defense Mexico). Despite the hotel and room being of a high standard of luxury and comfort, I would like to explain why I do not believe this hotel merits a favourable review. Should you be travelling by car, please note that the route to the hotel is currently unsuitable for vehicles due to ongoing construction. Due to the poor condition of the road, the hotel is not accessible by night. The personal is kind but not trained to deal with some situations. They were not willing to make an effort to make a minor adjustment to the reservation. For an hotel of this cost, the issue is not acceptable. Furthermore, despite the hotel being almost empty, we were allocated a room with a substandard view. Following a request for a better view, the room was changed. I would advise against booking this hotel until the road and infrastructure surrounding it have been completed. The cost of this product is prohibitive given the level of service it provides.
Stayed 1 night in Jul 2025

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jun 2025